Taco Bell review: female employee at the drive thru pick up order window.

I ordered 2 chulupas and a soda at the drive thru, and proceeded to the pick-up window. The female at the delivery window took my $10 bill, and handed me my order, as there were no napkins in the bag, I asked her for napkins. As she handed them to me she said: "You are snatching." I said what is SNATCHING and she walked away from the window. I said: " I was a school teacher - what does that mean - what is snatching - she remained away from the window, laughing and trying to involve her colleagues to make a scene." As I exited the lot, my companion holding the order informed me that the food was cold, so she went back into the store to return the food items to the manager. The manager was gracious, but the female employee at the pick up window then walked over to the counter to start a confrontation, the store manager told her, "Don't get in her face!" This female employee needs counseling before you have an incident with other customers.
The employee's behavior made no sense at all!
Dr. Coyle, Anna Maria Island, FL. 34217