Taco Bell

I'm complaining because I had a terrible experience in your drive through last night at 11:05 p.m. I went to the Taco Bell on Manzanita in Carmichael California and I was in the Drive-Thru I accidentally pass the intercom system to place my order so I pulled up to the window to place it and the gentleman for Taco Bell told me to he can't take my order and to leave the drive thru and to reenter and order at the intercom I asked him why because there's no one behind me you can just take the order now he told me that I need to re-enter and stop at the intercom so they'll have time to make my order at a time I get to the window and I thought that was a little strange and there seem to be a little tension between us so I told him that's okay I don't want you making my food I told him that I'll just complain to the manager the next day well I was still upset so I went home and I called to speak to the shift manager and the shift manager explained to me that I was wrong and she heard every word of the conversation and then she hung up in my face she just slam the phone down. Im totally insulted because the shift manager wouldn't even listen to me she just spoke over me and then hung up! I WILL NEVER SPEND ANOTHER DOLLAR AT TACO BELL... Just letting know why you lost a customer!

I am just very upset to learn that not only the Smothered Burritos available in Beef or Chicken were taken off of the menu several months ago but the Beef and Bean combo burrito also as of this past few weeks. The Beef and Bean combo have been a staple of Taco Bell ever since I can remember, and I was born in 1962. I am thinking that, considering the items that I order all of the time at what used to be my favorite fast food establishment keep getting removed from the menu, that maybe I will find another fast food establishment here in Kenosha WI that does provide these items.

The Taco Bell on Lincoln Avenue in Parker, CO - Taco Bell 021392
Is the most filthy location I have e er been to. It is always like this. The floors have not been swept and clearly not mopped in weeks. Trash is overflowing out of the cans. The water trap under the soda machine is exposed and moldy. The tables are all filthy (and it is not busy and no one is waiting in line). The sauce station is empty with a pack of napkins sitting out on the counter. Looking under the counters, they have not been cleaned in forever. Dust, grease grime. Etc.

Horrible location.

date of incident 6/13/2018
multiple calls back to back from an employee from taco bell.
being at work i do not think this is something that is acceptable using the work phone for this matter to harrass someone. This employee was also calling my boyfriend he has more than 10 calls from this number as well. i need something to be resolved asap! Taco bell in salinas ca 93905 of on east alisal st. Name of employee Cynthia Vital

I ordered about 7 burritos. Almost all of them were uncooked, cold and where raw. I had to heat them up to make them somewhat good. 3 of the burritos had only rice and beans. I open them up and I think there's only beans because there is so little rice and beans in it. I told the person in charge and the cashier. They said you only get one scoop. What kind of a response is that I'm a customer I should have gotten 3 new burritos with a bigger portion. I also got some tacos and they barely had anything in them. It had some lettuce, barely any cheese and beef.

Everytime I go to the Vermilion TacoBell on Route 60, they mess up my order. Every single time. The people there are not friendly at all and the managers are even worse. Me and my boyfriend grabbed something to eat one night and they failed to mention the soda machine was down after they gave us a cup and tried to get smart about it & then tried to pick a fight over going out the locked door which we were also never notified about. When I asked how we were suppose to know the door was locked she ( the night manager) acted like I had offended her and came all the way out to my car parked in the parking lot to argue. Not professional at all and you'd think for messing up my order literally everytime I go there, they'd be a little more curteous.

I was sitting at home waiting for someone to get home with my crunchy supreme tacos(which were dairy free, special ordered, no cheese or sour cream because I have an extreme sensitivity to dairy and it makes breathing hard, I even have the receipt showing they put in everything right at the cash register the people just messed the tacos up)I couldn't wait to sink my teeth into a delicious taco(which I was craving for dinner). I got my tacos took a bite of the first one out of 3 and discovered there was cheddar cheese in it(along with a disgusting hair in the shell)! I was so mad but was optimistic for my next 2 tacos. I take a bite of my second one and discover it also has cheddar cheese! At this point I was raged! Money wasted on 2 tacos I couldn't eat. Well let's try the third one I thought. Well I open it up to find visible without even taking a bite that there was also cheddar cheese on it! I was fired up about this madness! I had nothing to eat for dinner and was hangry(hungry and angry) Not only had I wasted money on 3 tacos I ended up (madly) throwing in the trash can, I had nothing else to eat for dinner(and I was craving tacos)so I (angrily and sadly) had to end up heating up in the microwave and eating a lean cuisine(which took me an extra 6 minutes and it was already late and I was desperately in need of some sleep) So in conclusion to this all thank you Wadsworth Taco Bell for ruining my(what could have been good) dinner.

Went to the drive thru at this Taco Bell location. Got there with 4 cars ahead of us. Place order at 6:13 pm. Finally got our stuff at 6:31. Burger King is located directly across the street. They seem to have no problem moving vehicles thru. They moved about 25 vehicles during that time. Also, the girl at the window could smile...bad customer service.

Went to aramingo avenue drive thru 6/13/18 was charged 8.09 for my food and another 6.45 for i dont know whose food. Was treated dusrespectfully on phone by Anastasia who claimed to be the manager. Will be going back asap to speak to maria or edna for a refund! Was never even given a receipt by the girl working the cash register. Very distubing and shady!

My family and I went to get food for our mom's co workers since they were working late at the house. When we got to the Ripon Wisconsin Taco Bell, we started naming the orders.When we were done, the person over the mic told us to call ahead next time because it was such a big order.We didn't know that until after so, all was fine. We get to the window, and a large Caucasian man, mid 30's, came up to the drive thru window and looked at my family and I and said "really? Really?Hope your taco shells don't get crushed."None of the other workers said a word about it, the person on the mic was a rude older woman who also didn't say anything.She just gave us attitude about calling ahead next time.After handing us some drinks, she told us to pull foward.After waiting 20 minutes, the food comes, and she just aggressively puts it in our car window and leaves.We pull into the parking lot to check on the food and all the taco's are crushed and some are missing meet and just look sickly.We are missing orders, and the burritos look to be smashed I take it back inside asking for a refund and they rudely said no.The order was $95, and the manager claimed to had made a phone call and said he "cant give a refund." He refused to give the name of the worker who came to the window and said the comment. All we got was 24 coupons.

Arrived at toco bell 2331 the Lakeland Dr., Flowood MS When I arrived at the drive-through the young lady I spoke with Ask what I wanted to order. Then said speak up I can't hear you. I thought she instructed me to drive around and I did. After repeating my order. ( keep in mind there is no one inside or out) drove around to the drive-through window. She said how can I help you? I wanted a steak a.m. crunch wrap combo with a soda to drink. She said we don't take orders at the window (drive back around or come in). I asked why did you have me drive up to the drive through window then tell me that I need to drive back around. Or come in!
Again NO ONE THERE

Look
I have purchased a lot of breakfasts and dinners for my family from y'all. If y'all had a rewards program I would be elite status is how much I buy from toco bell. For your employees to treat customers like that or even talk down to them as they did me.
I personally made a comment to not buy anything else from tocobell untill January next year.
This is wrong. Treated wrong. Just wrong with no one there. I can understand if they where busy. But, nooone there. Come on toco bell

Kam

Monday, June 11, I ordered 2 spicy tostadas and a senior drink. The tostadas were cold and there was a little dab of re-fried beans, whole lot of lettuce, 3 bits of tomatoes and sprinkle of cheese on it and there was no spicy sauce at all. Ive ordered these before and were great, but this time they were not fixed like they should have been. It was like they were thrown together by someone who didn't care. Didn't receive a receipt.

This taco bell is so slow through the drive thru, wait time is usually 15 to 20 minutes for your meals.

Very disappointed with my meal.

I had ordered my usual order of some cheesy bean and rice burritos and when I was served the burritos at the drive-thru the drive-thru employee told me that Jose had made them extra fat for me and had a strange smile on his face I took a bite of one and it literally tasted like liver bile from someone throwing up in it never taste like that I know you did something I still have the food and I can prove it cuz there is all sorts of random chunks of s*** that isn't normally in the cheesy bean and rice burrito I am so disgusted I cannot believe that people are allowed to do this and think it's a big joke it's really disgusting I don't think I will ever eat at Taco Bell again it's made me just furious so Taco Bell in Encinitas 951 at night Tuesday June 12th 2018 this has happened before at the same place and I had just ignored it but this time it was just too obvious and hard to let go I really hope that somebody does something about this cuz this is unacceptable

I went drive thru at 181 E Alessandro Blvd, Riverside, CA 92508 between 730 am to 8 15 am today. The manager told me to go enter the restaurant and do not use drive thru next time or today. She refused to give the paper what she wrote to me. I need this document to file complaint. She refused to give her name since she is a manager

I replied to manager that you are turned me off and discriminating against deaf person by ordering through drive thru. Since stated it, I asked manager to cover my breakfast for what she said. She refused to cover my breakfast. Not only that, she didn't give me a receipt. My biggest one was that I paid cash instead of using my debit as document. She gave me change cash money. Please check a video of the situation.

She told me that she is calling a cop because I didn't pay or move my minivan out of the drive thru and window order. The cars was behind me.

I highly recommend Taco Bell Corp to give a sentstive training and put policy about deaf people can go through drive thru and order food as well and equal as hearing people.
What will your company Taco Bell do with this situation?

Last, I paid my breakfast. I was not pleased what manger did this morning to me by refusing to tell her name, not giving me a receipt if the order, or telling me to go to inside the restaurant and not using drive thru

My husband went up to taco bell on 6/11/1018 aboutc10:30 pm the only thing that was wrong was my order i ordered a burrito supreme no red sauce extra sour cream and onions the guy even repeated it back that way but he charged my husband for a bean burrito with sour cream no onions my husband knows i dont eat bean burritos. I tried to call up to the store but no answer the address is 11829 abrams road dallas tx 75243 order number us 344153. He thinks it was actually the manager taking the order this is why i really do not go to this taco bell because they always mess up i probably will not return

Food was good but no one is able to eat inside due to the temperature being around 63 degrees Fahrenheit. Six family's came in to order and found the building to cold to eat in without a coat. One lady waited in their car awhile the order was being filled and her husband went to the car for a coat to wait for the order. After the order was filled he took it off the tray and walked out to the car not even waiting for a bag. This building has just been remodeled and is very nice inside for a meat locker.

Taco Bell - 016953
5859 Clark Road
Paradise, CA
[protected]

My e-mail [protected]@msn.com

Ordered Taco Bell on the mobile app. Selected the closest location, 75th/Lemont Rd, which states that it is open until 4AM. Got confirmation of my order would be complete once I got to the drive thru, 5-8 minutes. Arrive, and low and behold, the location is closed. No big deal, I think, I'll transfer the order to Cass Ave down the street. Selected to do so, and it just cancels my order. I drive to the Cass Ave, and the drive thru can't locate my order, nor were they willing to fulfill my order that I the ghost location charged me for.

My first issue is, how could this mistake even happen? A store that is closed outside of listed business hours, that processed my order? That location should be unavailable online until able to operate. Second, if my order was canceled I should've been refunded as fast as I was charged so I could've placed my order at another location. There was no way my anger would allow me to pay double for Taco Bell's mistake. I went home hungry and crabby. Please fix your app so other customers aren't ripped off. I thought this would make for a simple, delicious trip.. but I'm left with nothing but a sour taste in my mouth.

I only go to this one because it is the closest one to my house. They are usually slow, and randomly close. But tonight, I got hungry, and I went. I arrived at 9:30pm and ordered 7-layer, bean burrito, and two Chicken Littles. I got home, opened up the bad and--no chicken littles. Back by 9:51pm--place says it's closed (says open til 10pm even on their window!). A recording comes on that says, "sorry we are closed". So I tell it "you forgot half my order!"And then a live, deep voice comes on and mumbles something, so I assume I must pull up to the window. So I do, but no one comes up to the window for about a minute so, during which time another car pulls around me from the drive-thru to leave (obviously surprised it was closed too). So, assuming they don't even know I'm there, I crack the drive-thru window a little more open (it was cracked open about an inch) and tell them, "uh, you forgot half my order". Just then the deep-voiced Hispanic girl comes up and rudely says, "we know!" and slams the window shut.
I'm 44 years old--been eating at Taco Bells since the 80s. Never filed a complaint in my life with *any* restaurant. I can tolerate some level of incompetence, especially from a Taco Bell...but to be rude on top of that? I just lost 15-20minutes of my night because of this girl--and she can't be even a little apologetic? She opens up the window with a stern look on her face, hands me the rest of my order and looks away with a "have a nice day" (which she obvious didn't mean). So before she could get the window closed I slipped in a "not even a 'Sorry', huh..." and the window slams shut. Nice place! Management picked some good service providers there. I'd get rid of that girl in a heart beat. She is absolutely useless. She messes up my order, and then proceeds to be rude about it--honestly it was a drive-thru "first" for me, even after all these years. I'm appalled.

My order is hardly ever heated. Chalupa shell never crisp, barely has meat in it. Crunchy tacos shells also never heated, barely crunchy. Not just one time, consistently. I have tried to get past it but no improvement. I have decided to go to another restaurant from now on or to a different Taco Bell location. I'd say my ordered was good and correct one-third of the time. I really enjoy their food but I don't want the headache.

I will not be returning to the taco bell in Irvington nj first let me start by saying the manager Tiffany was very un professional and so is team I was in the lobby trying to place my order the cashier Miss Tiffany and another employee always on their phone after I place my order I sat in the lobby I seen a rodent run right past my foot I never experience anything like that before the lobby was filthy the bathroom smell horrible the older was coming towards the lobby I really don't know what's going on but I was on my way to call the Board of Health who's ever the owner of that Taco Bell is need to have an exterminator come in right away I will not be taking my business back to them I will be taking my business to Union well I know it's nice and clean someone needs to step in and do something about that thank you very much Vivian gwathney