Normally would rate this 4 or 5 but a racist server and manager drops it.This place is damn horrible and Racist place ever I been. I usually give 3 stars even if i am not satisfied with services or anything like that. So, I was traveling from Columbia, MD to Raleigh, NC. I started my drive in the morning and due to I haven't ate anything since that time, I stopped by to Taco Bell. I placed my order around 12:54pm and I waited like 20 mins and mean while she called out my combo number like "Combo 6" so I went to the counter to take my order, and after I took my order she said she is sorry because she added Chicken in it when I order with no meat, Later on she found out that that order belong to other people. I waited again for like 5 mins, I again went and asked for my order status as people who ordered after me getting their order. She said she misplaced or someone by mistakenly taken my order. I said I was right there, but they didn't call out my order number, so manager/other employee name Geniffer came and said they call out by name not order number, but they didn't even ask my name while I was placing my order so I was expecting by number, and i am sure thaat they didn't call out my name either because if they would have called, i would have picked my order. Moreover, after that Geniffer Told me that she will get my order, so I told her if it is gonna take more then 20 minutes then I don't want because its already been over 25-30 mins and people who came after me and for dine in and drive through were getting their order except me. She said she will get my order soon. I was expecting after this much delayed she will work on my order first and then others Because I was simply came before them. I went to counter again after 5-7 mins and she was busy taking care of other drive through customers and completely ignored my order. When she saw me, She told me that she will refund my money back, and she processed my refund without even asking me whether I want it back or not. After waiting for long she told me that and no food. I was so shattered, because I was starving, hungry and mentally traumatized by this event. How come she served and delivered everyone except me? she discriminated me against other race as I am the only brown person. she shouldn't treat anyone like that. There is no way anyone treat any person who comes to any restaurant or anywhere treated like I was being treated by Taco Bell. It just completely annoying and bizzare. She wasn't even sorry for the event. I mentioned her that I felt like it was Racial Discrimination. I have never been treated like that. I felt so bad about being in my brown skin and way too much angry and upset with the event. They didn't even make up for their mistake. She said something like an yes, 'I am sorry about that, but I can not do anything'. So that's with the famous Taco Bell's. I haven't seen or been to any restaurants in any country of this world that treats their customers like this and let them go hungry from their place especially food chain like Taco Bell which is in many countries. This event made me so upset that i didn't even feel like to eat anywhere and i drove back to home and while i was cooking for myself I was kept thinking about the event and cut my finger because its mentally disturbing and not acceptable by anyone as a different race and it almost made to feel like bad about being brown. I will spread this incident as much as I can. If people are non discriminating, Then they would definitely stand by against to racism and discrimination done by certain people in this community. This event mentally torturing me so badly which make me super uncomfortable. I spoke with Taco Bell Customer service but no update as of now.
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