CB Telecommunications T-Mobile USA Erratic

T-Mobile USA review: Erratic

Shuang Y Ma of Staten Island, US

Sep 29, 2025 11:12 am EDT

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I went to set up a new phone number on Sepetmber 20th and booked an Iphone 15 model. At that time, the disounted price was $315, but the package I received was an iphone 16E model. Therefore, on September 25th, I Inquired again about this situation where the goods were not compatible. The staff agreed to replace the original model for me without mentioning the price. just received an email saying that the price of the new phone is $850, so this uncertainty problem repeatedly occurred, as well as the issue of overlapping charges, Therefore, my integrity has been lost, it is really puzzling that I have to go several times for one phone call. please do not waste everyone's time, and I hope to deal with it as soon as possible, Thank You! Strengthen management of this chaotic situation.

Claimed loss: Integrity frist!

Desired outcome: process as soon as possible!

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T-Mobile USA Contacts

T-Mobile USA phone numbers

611

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From T-Mobile Phone

+1 (844) 840-6518

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Customer Service

+1 (844) 428-9675

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Business

+1 (505) 998-3793

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International

+1 (877) 453-1304

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Payments

+1 (866) 965-0526

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+1 (734) 733-8020

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+1 (502) 251-9954

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T-Mobile USA emails

info@t-mobile.com

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Support

T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

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