CB Telecommunications T-Mobile USA

T-Mobile USA review: Customer service

Tina Tank of US

Nov 25, 2025 8:09 pm EST

Verified customer

Featured review

I am a senior citizen and could no longer afford T-Mobile. I have been a T-Mobile customer for many years and to date was satisfied. I had to switch to another server due to cost. I wanted to keep my long time number, but was unable to due to a technical issue. I reset my code with the assistance of the agent. I called T-mobile again to let them know the transfer did not take place, so I need to cancel my T-mobile account. I noticed that the line was still live, so I called again. I got the run-around and the agent tells me that he could not cancel it until the end of the cycle. One of the agents did not document our conversation, but I was told I was still responsible for the balance. If I could afford to pay that amount, I would not have canceled my service. I should not have to pay for someone else's blunder. Can you p.lease look into this

Desired outcome: Please refund/cancel my bill to net zero

Confidential Information Hidden: This section contains confidential information visible to verified T-Mobile USA representatives only. If you are affiliated with T-Mobile USA, please claim your business to access these details.

0 comments

Add a comment

T-Mobile USA - unauthorized credit card charges 331

T-Mobile USA - T-mobile lies and cannot be trusted! 78

Resolved

T-Mobile USA - t-mobile fraud charges 2

Resolved

T-Mobile USA - charged me for a phone I already returned 24

T-Mobile USA - poor assistance from the president's office 14

T-Mobile USA - Final bill 1

T-Mobile USA - E-commerce site

T-Mobile USA - unauthorized withdrawal amount

T-Mobile USA - mis-leading and false advertisment 6

Resolved

T-Mobile USA - unreliable and inadequate service 1

View all T-Mobile USA reviews and complaints

T-Mobile USA Contacts

T-Mobile USA phone numbers

611

Click up if you have successfully reached T-Mobile USA by calling 611 phone number 1 1 users reported that they have successfully reached T-Mobile USA by calling 611 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling 611 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling 611 phone number

100%
Confidence score

From T-Mobile Phone

+1 (844) 840-6518

Click up if you have successfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number 5 5 users reported that they have successfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number 16 16 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number

Customer Service

+1 (844) 428-9675

Click up if you have successfully reached T-Mobile USA by calling +1 (844) 428-9675 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (844) 428-9675 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (844) 428-9675 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (844) 428-9675 phone number

Business

+1 (505) 998-3793

Click up if you have successfully reached T-Mobile USA by calling +1 (505) 998-3793 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (505) 998-3793 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (505) 998-3793 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (505) 998-3793 phone number

International

+1 (877) 453-1304

Click up if you have successfully reached T-Mobile USA by calling +1 (877) 453-1304 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (877) 453-1304 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (877) 453-1304 phone number 2 2 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (877) 453-1304 phone number

Payments

+1 (866) 965-0526

Click up if you have successfully reached T-Mobile USA by calling +1 (866) 965-0526 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (866) 965-0526 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (866) 965-0526 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (866) 965-0526 phone number

+1 (734) 733-8020

Click up if you have successfully reached T-Mobile USA by calling +1 (734) 733-8020 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (734) 733-8020 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (734) 733-8020 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (734) 733-8020 phone number

+1 (502) 251-9954

Click up if you have successfully reached T-Mobile USA by calling +1 (502) 251-9954 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (502) 251-9954 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (502) 251-9954 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (502) 251-9954 phone number

More phone numbers

T-Mobile USA emails

info@t-mobile.com

100%
Confidence score: 100%

Support

T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

T-Mobile USA social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 03, 2025
View all T-Mobile USA contacts