Studio 88

The takkie was bending and returned to your Zevenwacht shop on the 21 August less than 10 days after purchase.

Manager on duty advise to leave contact number will be contacted when other manager is on duty.

I went to the shop again on the 29 August the manager on duty said to wait for the other manager again.

We returned to the shop on the 7th Sept, the other manager that was suppose to contact us never did.

I requested that they contact the manager,
The manager that we spoke with over the phone refuse to return the takkie without seeing it.

Good day, Madam/Sir,

I bought sneakers (Classic Cortez Nylon black) on the 15th September 2017 and had only worn them for one day on Monday 25th September for few hours, only to find out that the right shoe was torn.

Took back the shoes on Wednesday 27th 2017 at Centurion mall Studio 88 explained the problem with the shoe they told me that the regional manager is not at work his on leave and they had said that I must leave my contact details they will call me back till today I haven't heard from anyone, I had to call them and find out what the problem is.

I spoke to Kabelo and ask him about my shoes he said that he was not there when the incident happened, and told that I should wait for 2 weeks they call me back hence there are no sizes at the moment.

I don't know what more to do with me I have the slip they just took the sneakers back, I would like the matter to be resolved urgently hence I am running out of patience and I am thinking of taking the matter to hello peter.

thank you
Kutlwano Sechele
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