Diesel Complaints & Reviews

Diesel / no response, no refund.

Jul 17, 2019

The horribly worst customer service ever in my life. * May 29th, 2019: ordered three items from diesel online. * June 17th, 2019: returned two items (Two bracelets and never wore so they have perfectly the same condition with labels and everything themselves when I received.) * June...

Diesel / customer care

Mar 16, 2018

I ordered a top but the fit was way too big. I promptly returned the top via the collect plus service that they advise but a month later and 2 phone calls in I still haven't received my refund, they keep asking me to fill in additional forms for their warehouse! What a waste of time...

Diesel / Diesel jean belther (Regular slim-tapered)

Nov 29, 2016

DieselI am a devoted jean collector. I had purchased this Diesel Belther pair of jean (over $300 dollars) for it to rip (around the crotch) only after 6 wears. It seems to be impossible to reach a real customer representative and not an automated email. There is no customer support number and the...

DieselAdidas / 100% scam website!

Jun 15, 2016

I have purchased a pair of jeans for $60 from DieselAdidas website and thought that it was a company based in UK. When I paid I saw that payment went to China! That moment I understood that something was not right and I tried to contact customer service to cancel my order. No one replied...

Diesel Jeans / Diesel jeans bad quality

Jun 22, 2015

I bought a Diesel jeans and after 6 months is already ripping off because the fabric is turning into lint. I have had several problems with Diesel jeans before for other reasons as for example the seam was very weak and would tear off. I like very much the way the jeans fit but I'm giving up because of the bad quality.

Diesel Watch / The Diesel Watch is very poor

Dec 08, 2014

Dear, I live in Brazil and bought a Diesel watch DZ4207 in July/2014 here in Brazil. In the first month the watch showed a problem at watch display entered water. Then I sent the watch to authorized (Technos) to fix. And now the problem go back! Sorry, but I bought the diesel watch because...

Diesel / Poor product quality and poor customer service

Apr 17, 2014

DieselI purchased a $120 t-shirt from Diesel. After washing it one time, the color came off the leather tag on the back of the shirt and stained the t-shirt pretty bad (it was much worse before the pictures). I went to the Diesel store a few times on Tara Rd in Juhu beach, in Mumbai, India, and...

Diesel Jeans / Poor Quality

Jul 29, 2013

I have been using Diesel Jeans for the past 15 Years. Historically, Diesel has been designed of the best quality and I have never had an issue however I have noticed over the past 5 years that every I have purchased has been getting torn around the crotch area and the mileage of a pair of...

Diesel Jeans / Rude customer service, rip off


Used to be an avid Diesel Jeans collector. Have 4 pairs, when I went to the flagship shop in NYC- I was turned away after showing them a pair that had literally disintegrated in every way. Bad quality control is the only way to describe this experience, ending with being dismissed like I...

Diesel / I think this store is really not responsible at all


To whom may concerned, I was trying to purchase a product on diesel online store directly since I can't find it in the store so I have no other choice. I placed my order on July 23rd, 2009 and got an confirmation email back right after that telling me my order is placed successfully...