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Steak 'n Shake Enterprises / service and food

United States

My husband and I were good customers of Steak ‘n Shake. But I will never eat in these restaurants again. I'm speaking about the Hixson Tn. store. Twice we've ate there, twice both of our hamburgers we're raw in the middle. And both had frozen cheese placed on them. This is totally unacceptable. On a third trip, I just ordered a shaky. My husbands meal was brought to him and he had finished eating still no milkshake. We had to remind the waitress 3 times. Finally when we got up to leave she brought the shake. We're done with this restaurant. Deborah Harris

De
May 31, 2019

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