The complaint has been investigated and
resolved to the customer's satisfaction
State Farm Insurancestate farm takes your money but doesn't pay!

Review updated:

If you use State Farm Insurance run, don't walk, to another company fast! They take your money but give you every hassle in the book when it comes to paying.

They won't follow up on collision claims when you have your car repaired under collision insurance. They say they will go after other driver and get ur deductible back, but they do nothing but send you a letter about 6 months later saying "sorry we aren't going to pursue this any more". If you get hit by an uninsured/underinsured driver, forget state farm giving you anything. A scratch and they will total your car then offer you less than 10% of its actual worth. They low ball all costs on claims. Get ur roof torn up in a hail storm, State Farm will declare there is no damage and you will have to fight them for months to get ur roof repaired. Then they will swear that any price is too high. On liability they will hang you out to dry. I was with them 20+ years and should have quit them 15 years before, I kept thinking that it was just a one time thing, that they would be better next time. Don't fool yourself, they have been sued by more Attorney Generals in more states than I can count. They have very deceptive practices and continue to have them. If you idea of a good neighbor is someone who will harass you, make noise all night, destroy your property and steal from you, then state farm is a good neighbor.


  • Bj
    BJWaguespack Jan 21, 2020

    After 25 years as a customer an 1 at fault accident on my policy I am being dropped. They are saying that on my son's policy, I am also insured although he pays for the entire policy and he filed an auto claim two years ago.

    They are now dropping my auto policy and his auto policy.

    In return I dropping all insurance with them, (Home and Life)

    0 Votes
  • Bo
    Bonniesj Aug 25, 2019

    Can you come up with something new and get that off the air.?

    0 Votes
  • Br
    Brit09 Jul 14, 2019

    I am so sick of State Farms commercials or should I say commercial...the same one has been on for years now and it is super annoying. The she shed one...omg get rid of it and make a new one. This one is stupid and should not be aloud back on the air. I cant stand it and everyone says the same thing. Make a new commercial and stop showing that one.

    0 Votes
  • Br
    Brittany Carter Queen Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Insurance agent loves to build people up and then let them go on wrongful terms and fight with them and make up lies for them to not be able to draw unemployment. He also is a manipulator and loves to emotionally abuse his employees and put them down

    0 Votes
  • Dr
    Drake1 Nov 11, 2018

    I was rear ended by a state farm covered vehicle and the driver lied about rear ending me. I have had the state trooper and witnesses verify what happened and shared pictures that proved their driver hit my car. My car is total lossed and it has been 2 1/2 mos.and I am still getting the run around. I will do all i can to keep anyone from using SF!

    0 Votes
  • Th
    thetruth1709 Feb 11, 2011

    Also, you cannot count up to 50? Do you hate banks, also?

    0 Votes
  • Le
    Leroy Jenkins Sep 26, 2008
    This comment was posted by
    a verified customer
    Verified customer


    Nice grammer. I didn't know 'ur' is word. Guess you should have stayed in school past 2nd grade.

    So do you have any numbers to back up your claims? Or did you just submit a bogus claim and got caught and now you just want to cry about the big evil insurance companies?

    Why not give some examples about all their evil deeds.

    0 Votes
  • Sh
    sharon miller Jul 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have had Sate Farm for 19 years. I had 1 claim with them and felt I was treated fairly ( years ago). I knew I was paying a lot but felt " covered" in case of loss.
    Well things have changed a " ROGUE" driver hit our 2 cars as they were sitting in front of our house. Police found a loaded syringe in the car of the kid falling asleep smashing our cherry 1994 Honda Accord ex with Gold Package. Our car was pushed into a tree and actually moved 21 feet hitting our 2004 Grand Cherokee doing $ 5500.00 damaage to it.
    I don't care about the Jeep Cherokee there a dime a dozen for sale though they are a good car. In fact I am trying to sell it before I sign the papers to fix it. BUT the big complaint was the Honda they offered $4702.
    I have put in atleast 20 hours into getting my ducks in a row and come up with $5500.00 as it was a 1 owner, gently driven and everyone wanted to buy it.
    I had loads of work done which they call normal wear and tear ... The best battery Optima etc etc.. It had the gold package with rear Spoiler NEVER WRECKED or ABUSED. Lifetime Brakes recently done Life time alignment recently purchased...last 4000 miles... etc etc etc . I pay $230.00 a month and feel ripped off. I have a good friend at Family Insurance and they have approx same coverages on Vehicles...Infact their vehicles are worth more money and pay approx a little over one half of my premium. When they were injured in a wreck a rental car was delivered etc etc etc... providing good service. Today I spoke to a condensending REP if I could have I would have reached thru the phone and grabbed her throat. One only knows how good their insurance is when they have a claim...Mine isn't good... 19 years In a $4.00 + gallon my original owner car was gold. 116K I can't replace it for the money . Had a new radiator etc etc etc all set to go another 100k easily Today I called Liberty Mutual told them of my problem they are more than willing to look at the car and check value. That is the guys inssurance...I will bet you if all goes well I will have Family or Liberty Mutual. All Take Care

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.