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American International Group [AIG] Customer Service


American International Group, Inc.

180 Maiden Lane
New York
New York
United States - 10038

Customer Support Phone Numbers

1800 387 4481(Canada) 1 0
1890 272 727(Ireland) 1 0
1800 266 7780(India) 1 0
1800 888 811(Malaysia) 1 0
1800 6789(Vietnam) 1 0
+1 877 867 3783(United States) 1 0
+44 207 954 7000(United Kingdom) 1 0
+353 12 081 400(Ireland) 1 0
+61 130 003 0886(Australia) 1 0
+64 93 553 100(New Zealand) 1 0
+43 15 332 500(Austria) 1 0
+32 27 399 620(Belgium) 1 0
+45 91 375 300(Denmark) 1 0
+33 149 024 222(France) 1 0
+49 699 7113(Germany) 1 0
+39 236 901(Italy) 1 0
+31 104 535 455(Netherlands) 1 0
+47 22 002 080(Norway) 1 0
+351 213 303 360(Portugal) 1 0
+7 495 935 8950(Russia) 1 0
+34 915 677 400(Spain) 1 0
+46 850 692 000(Sweden) 1 0
+41 433 333 700(Switzerland) 1 0
+86 213 857 8000(China) 1 0
+852 35 550 000(Hong Kong) 1 0
+63 28 785 400(Philippines) 1 0
64 193 000(Singapore) 1 0
+27 115 518 000(South Africa) 1 0
+82 15 442 792(South Korea) 1 0
+886 277 471 988(Taiwan) 1 0
+66 26 491 999(Thailand) 1 0
+971 800 1244(UAE) 1 0
+44 207 954 7001(United Kingdom) 1 0
+61 130 063 4940(Australia) 1 0
+7 495 937 5413(Russia) 1 0
+27 115 518 653(South Africa) 1 0
United Kingdom
58 Fenchurch Street, London EC3M 4AB

30 North Wall Quay, International Financial Services Centre, Dublin 1

Level 19, 2 Park Street, Sydney, NSW 2000 Australia

Herrengasse 1-3, 1010 Wien

Pleinlaan 11, 1050 Brussels

Osvald Helmuths Vej 4, 2000 Frederiksberg

Tour CB 21 16, Place de l'Iris 92400 Courbevoie France

Neue Mainzer Straße 46 - 50, 60311 Frankfurt Telefon

Via della Chiusa, 2, 20123 Milano - Italy

Crystal Building B, Rivium Boulevard 216 - 218, 2909 LK Capelle aan den IJssel

Paseo de la Castellana 216 4º Planta, Madrid 28046, Spain

Västra Järnvägsgatan 7, 8tr, 111 64 Stockholm

Hong Kong
46/F, One Island East, 18 Westlands Road, Island East, Hong Kong
Menara Worldwide, 198 Jalan Bukit Bintang, 55100 Kuala Lumpur

30th Floor, Philam Life Tower, 8767 Paseo de Roxas, Makati City 1226, Metro Manila

78 Shenton Way № 07-16, Singapore 079120

South Africa
Sandown Mews West, 88 Stella St., Sandown 2196 Johannesburg

American International Group [AIG] Complaints & Reviews

AIG Life insurance / refused to my request for a cash surrender of my term life starting in 2007.

Gary Pilkington on Jul 27, 2017

I purchased my term life insurance back in the early 1970's from AGI agent Frank Copeland from their Greensboro office. Since than I've found out he's been transferred to Ohio where he retired from. In 2005 I was contacted via agent Kathleen Paulin (agent code 0548). She stated that she...

AIG Trust Financial Services / The company wanted to get money from me for some fake prize

Reviewer15444 on Feb 12, 2016

Guys, don’t trust the company AIG Trust Financial Services. I got the letter from them and it was mentioned that I was lucky winner of $300, 000. I was shocked and decided to check this company, because I haven’t taken part in any lotteries or something like this. I checked the company and...

AIG Sun America / AIG Continues to rip customers off.

Ken Katowik on May 6, 2013

AIG Sun America wants me to pay them $500+ per year for my Life Insurance policy and charges me $110+ per month for service fees without telling me they are robbing me. Found this out after a whole year had passed. My mother and I have been paying into this policy for over 50 years and...

AIG SunAmerica / Only bad thoughts about them now..

Jacob23 on Dec 27, 2011

I recently had to deal with this company for work reasons and was completely disappointed in their lack of customer service or human decency and kindness. The receptionist at their main number (310-772-6000) was rude. He was short with his answers and acted as if he didn't have time in...

AIG Insurance Company / Agent gone wrong

Wromelde on Nov 15, 2011

I receieved a letter from an unknown company stating that my auto insurance had been cancelled. I never received a renewal letter with copies of my insurance cards, as that is how it is suppose to be done. I called my agent, which I have had to make a complaint about previously with Dora...

AIG Insurance / Bad service

rafael on Aug 29, 2011

My partner was hit from behind when stationary. We were in the process of renewing our policy, (we lost and had reinstated our 2 years no clains bonus) Then our premium doubled . budget told us we would be reimbursed for the 2 years no claims, theyve given us £ 49.60 off of £461, my premium...

AIG Insurance / Liars

I am a ex-customer of AIG Insurance... I got rear ended September 2006... that person the hit me actually got hit from another person who had no license and insurance that hit her to hit me... ok, so i called my lawyer, cops and i went on the strethcer into the ER. I got seen by the...

AIG Promotions, LLC. / Scam


On June 26 I spoke with Rafael Lopez who talked me into charging $8, 000 on my credit card. The service I was buying was “call/e-mail” blast to promote Bank Card Empire Company. I bought into the Bank Card Empire because I believed it was legit and I still do. The problem I...

AIG/MorEquity/Wilmington Finance / Didn't notify Credit Bureau's CORRECT info

In Dec 2004 My husband & I refinanced w/ AIG (aka MorEquity aka Wilmington Finance). We were NEVER disclosed about an EARLY payoff (prepayment penalty) until the bank attorney sat at my table (closing). We now signed a document under duress that we had to pay a 5% penalty on remaining...

American International Group [AIG] / Telephone harassment

Over the past couple of months we have been receiving phone calls from representatives of AIG that already have our credit card numbers and experation date. They are offering gas vouchers and of course at the end they want to send us information which we can cancel. We have repeatedly told...

AIG Travel Services / Scam


We had booked a bus tour to Nova Scotia in June and purchased the insurance in case we had to cancel because I have a lung condition which sometimes becomes worse. I became ill in July and did visit my regular physician, who prescribed medication, but I was unable to get to see the...

AIG Sun America / Annuity refund stall

When my wife lost her job last year, the income reduction left us perilously close to home foreclose. In a last-ditch attempt to stave it off, I contacted AIG to cash out my Sun America annuity February 27 thus beginning a pattern of call-and-stall which I can only conclude was deliberate...

Aig Promotions / entire company


I received information I had purchased from Bankcard Empire for an at home business. Before I could read over the information I had a call from Miah at AIG. After an extremely lengthy conversation I agreed to purchase an advertising campaign for $4900.00 to go along with the purchase I...

AIG / poor customer service

I had an accident on Dec 23, 2008 on route home from Nashville, Tn to San Antonio in Little Rock, Ar. I called AIG to report the accident and to see about getting a rental car to finish my trip home. When I called my adjuster, he told me that I had no rental coverage. That was the selling...

AIG Auto Insurance / Rate Increase

I had 21st Century auto insurance for almost 20 years now. Last year they sold to AIG. I have removed/sold one vehicle this year and have an excellent driving record. When I heard on the news about their bailout, then one week later the extravagant parties in California, i decided I would...

AIG Insurance / Fraud and scam


AIG Insurance received over 35 billion dollars of the 700 billion bail out plan. They then paid for a weekend for there execs in Californians at a cost of $440, 000. Now they have paid a tab of $86.000 for a few top execs to go on a hunting trip. Wake up america, write or E-Mail your...

AIG Insurance / Unauthorized billing


I also had 24.90 deducted from my bank account by AIG for a policy I never authorized. They did this in partnership with Wells Fargo who was sending out information about AIG in bank statements. I finally after several phone calls and and threats to report this fraud to the Texas State...

AIG Insurance / Awful company


In April 2008, I called AIG Insurance before purchasing tickets on Priceline to go see my sick grandmother to see if she passed away before I got there or while I was there if I could get reimburse or change my flight if required. I was told that grandmother's were consider to be...

AIG Insurance / They give me run around


I have subscribed the Insurance through Chase Bank USA, N.A. in 2004. Couple of months ago my family in an accident was rear ended by a semi-tractor trailer and everybody got hurt. This insurance supposed to cover my family leave benefits, medical bills and more. Actually, they are giving...

AIG Travel Guard / Fraud


I booked my Frontier airline ticket from Atlanta to Orange county, CA with AIG Travel Guard insurance and for which I paid extra $10. but due to some health reasons when wanted to postpone my ticket for 2-days, Frontier airlines that is selling this AIG Travel Guard insurance on there...