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GEICO Customer Care Service


5260 Western Ave.
Chevy Chase
United States - 20815

Customer Support Phone Numbers

+1 800 824 5404(Maryland) 1 4
+1 800 824 2802(Maryland) 0 0
+1 888 852 6362(Arizona) 0 0
+1 800 418 4625(New Jersey) 1 0
+1 858 513 5130(California) 3 1
+1 716 276 4133(New York (Buffalo)) 2 1
+1 863 619 4415(Florida) 2 0
+1 516 714 7161(New York (Woodbury)) 0 0
+1 478 744 5677(Georgia) 1 1
+1 972 701 1655(Texas (Dallas)) 1 0
Phone contacts:

Hawaii - Honolulu: +1 808 593 1010
Texas - Houston: +1 832 772 0592
Indiana - Indianapolis: +1 855 296 6331
Virginia - Fredericksburg: +1 800 691 3918
Iowa - Coralville: +1 319 499 6300
Virginia - Virginia Beach: +1 757 222 7900
Washington - Seattle: +1 425 981 1419


GEICO Complaints & Reviews

GEICO / After I cancelled my car insurance policy 1 week later geico is still taking money out of my checking account

Ltilton on Feb 21, 2017
On feb 14th I called in talked to a customer service agent. he cancelled my policy as asked and told me there will not be any additional charges, I explained to him that I have a direct withdrawal. he said that now that he is cancelling the policy there will be no more charges to my checking...

Geico Insurance / Underwriting department

Giezy on Feb 21, 2017
On Tuesday the 21st of Febraury, 2017 at 10:14 I received a call back from Katie from the underwriting department of Geico. Initally all was well with the questioning until she started repeating the same question after I had already answered it. After already explaining myself and stating...

GEICO / Results of my Insurance claim

Crials on Feb 13, 2017
Dear GEICO Insurance Company: My name is Cornelius Rials, and on June 21, 2016, my wife (Julie Overton) was involved in an automobile accident. What she experienced from GEICO in the month preceding the accident was literally a nightmare. She was assigned an adjuster that did everything...

GEICO / auto insurance policy 4466-66-43/09245 (2015 Traverse and 2009 mini cooper)

Callista and Paul on Jan 31, 2017
In December 2016 we spoke with a GEICO sales rep and decided to terminate our current Allstate insurance and switch to Geico. Effective this year we spend the winters in Fla and summers in NY. We insure the 2 above vehicles in Fla and a separate GEICO policy covers the NY vehicles. Your...

GEICO / Lies and unethical behaviour

Jesus2fl on Jan 25, 2017
Here what happened: On Jan 2nd 2017, a truck tag# '' hit my wife car in Dale Mabry, Tampa Florida. The truck driver reported to the police officer having Geico insurance; Geico requested our help to get the police report to expedite the process. Now, Geico claims that the insurance policy...

Geico / Claim deployment

Mar gtu on Jan 23, 2017
My claim was filed on November 9 an nothing what so ever to get my car fix has been done.everytime I call no one answer my call sometimes my auto adjust on my policy send texts saying she will call me back n never do.what am left with is they have to rewrite a policy that shouldn't be...

GEICO / Full coverage auto insurance

Angela G. Singletary on Jan 23, 2017
Worst insurance company. In an auto accident, brand new car. 14 or 30 days to add it to my policy, depending on who you ask. Well within the timeframe, it's going on 3 weeks and I have yet to hear back about my car being covered. By law it is but by Geico it takes several people to...

GEICO / Unauthorized credit card charges

Amandale42 on Jan 22, 2017
I submitted a request for auto insurance quote on 01/12/17 and was quoted an amount for a month of $160 something. I was charged $367.81 for something online that I did not give authorization to. I picked the 1 month of cost at $160 to begin insurance policy and my card was charged...

GEICO / Insurance

Dion Jones on Jan 20, 2017
Iv been a costumer for 5 years new cost the company and money. And one day my insurance policy was terminated for late payment. After the termination it is said that I owe money, which can not and should not be true given that all insurance agencies have prepared policies. I should not be...

GEICO / Auto insurance

TP89 on Jan 19, 2017
On November 2, 2016, I was hit by an Geico driver a police report was generated and I believe he even recive a ticket. After all information was submitted Geico came back with the decision to say the I was 15% responsible for the accident. According to the police report it was 100% hi...

GEICO / Bumper repair claim

Terrence Sims on Jan 17, 2017
On December 22 2016 another driver hit my car and damaged my rear bumper, she gave me her insurance information which is Geico, and she submitted the claim and admitted that she is at fault, now it has been a month and the adjuster Andrew Hall has been telling me that they are...

GEICO / Eric warner damage claims adjuster

Sarah Tompkins on Jan 13, 2017
My car was totaled on December 11, 2016. I spoke with Eric Warden the days following the incident, and the last I spoke with him was December 15, 2016. He was supposed to send me a form to give power of attorney on my vehicle, and I was told to expect a call from the salvage department. I...

GEICO / Commercials

butler.mgmt on Jan 12, 2017
you need to really change the format of what your trying to sell I have gone with non of the top insurance co on my auto home and boat insurance just for the fact of the annoying dumb commercials and the amount of times they are played in a short time span. ill even change the tv station...

GEICO / Claim

ErikaAlonso on Jan 12, 2017
On December 2, 2016 I was driving on the Left north bound lane on US1. Still going north bound, I see a car who was on the south bound left turning lane on US1 waiting for the traffic to clear so he could make a left turn. All of a sudden he makes the left turn as I was approaching I am...

GEICO / customer service

Simone Saxon on Jan 10, 2017
I am disgusted and appalled with the customer service I received from Geico. I got into an accident on December 12th. My car was towed to Frankie’s auto body shop by the 16th. The adjuster James Carducci went out to look at the damages and determined the cost. He set the estimated date of...

GEICO / 2012 dodge charger

Jermaine Hall on Jan 5, 2017
Policy 4163580295. My car was stolen and burned on Oct. 19 2016. For the last month the agents has been allegedly trying to verify that the vehicle belonged to me. Though the vin number couldn't be verified, my tag was on the car . I'm assuming that's how the police was able to contact the...

GEICO / Sumo wrestler tv commercial

Barbara Woodin on Jan 3, 2017
Love the gecko commercials, but the new sumo wrestler skating is just disgusting! This guy is so fat and unattractive, I can't stand to watch it! Usually watch all the geico commercials but this one is simply crude, vulgar and not at all funny! Fat men are not funny - grossly obese sumo...

GEICO / geico claims

Kim Hoskins on Dec 29, 2016
On December 1, 2016 I was in a hit and run accident, I took a pitcher of the tag, called police got a report and then called GEICO, of course the driver had the same policy, so of course GEICO adjusters Steven Campay wich is my so called adjuster, and Michael Bulkey claimed just because...

GEICO / Disrespectful employee kyle short

Dxp on Dec 28, 2016
I called on Friday Dec 23, 2016 at 1:11pm to look for my claim adjuster Brandon Baker. Supervisor Kyle short called me back at 1:24pm and said he will be assisting with Brandon's file. I ask if Kyle could provide me a letter stating the findings and liability of claim adjuster. He said...

GEICO / Employee

Angela Lyn. Lasut on Dec 21, 2016
Erica Sherman is on Facebook announcing she is a geico employee and in process of her representation of the company she told myou sister to kill herself and went to the extreme knowing our uncle and cousin committed suicide I have thought about printing out the picture and mailing it to...

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