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GEICO Customer Care Service


5260 Western Ave.
Chevy Chase
United States - 20815

Customer Support Phone Numbers

+1 800 824 5404(Maryland) 2 12
+1 800 824 2802(Maryland) 2 2
+1 888 852 6362(Arizona) 5 2
+1 800 418 4625(New Jersey) 1 4
+1 858 513 5130(California) 7 10
+1 716 276 4133(New York (Buffalo)) 6 4
+1 863 619 4415(Florida) 13 1
+1 516 714 7161(New York (Woodbury)) 4 6
+1 478 744 5677(Georgia) 7 4
+1 972 701 1655(Texas (Dallas)) 6 4
Phone contacts:

Hawaii - Honolulu: +1 808 593 1010
Texas - Houston: +1 832 772 0592
Indiana - Indianapolis: +1 855 296 6331
Virginia - Fredericksburg: +1 800 691 3918
Iowa - Coralville: +1 319 499 6300
Virginia - Virginia Beach: +1 757 222 7900
Washington - Seattle: +1 425 981 1419


GEICO Complaints & Reviews

Geico / Claims not processed - business to business

rey palacios on May 25, 2017
I have a auto body shop and recently I've been having issues with adjuster assigned to my area/shop whose name is Steven Gurusaran (SGurusaran@geico.com). Issues were initially for 3 claims that I was handling. 1. One claim has a garage receipt for a total loss filed 6 months ago. I...

Geico / customer service

Tweetie Dha Sweetie on May 24, 2017
I called GEICO to request a form called DL 123 for my son, who is in college in Greensboro, to take his road test to get his license. I was told, effective tomorrow, he would be listed as an active driver with a license. An installment would be due on June 8th for this coverage, 271.00...

Geico / roadside assistance

eakwar on May 21, 2017
geico kept my family stranded for more than 24 hours for roadside assistant that we pay as part of our insurance coverage. When we called geico and asked to speak to a manager, one lady by the name Ramona with ID 172032 came and spoke to us and promised that the has corrected all the...

Geico / adjuster/ claims

Joy Dell on May 19, 2017
I was involved in an accident 5/12/17. I was liable. Initial contact with Geico was assume, Jamie, reassuring demeanor was exactly what I needed. Everything went south after the adjuster informed me that my car was a total loss on 05/15/17. Contacted him Tues. 05/16/17 in regards to...

Geico / denial of insurance coverage

Mike Hambuchen on May 19, 2017
Yesterday I spent 20 or more minutes getting a quote for my automobiles. They said I would have to contact the motorcycle department for a quote on my 2015 570 polaris. Tonight I called for that insurance and was denied. They asked how I used it and I explained we have 34 acres we manage...

Geico / auto insurance

Sunshine0826 on May 18, 2017
My car was stolen March 11 2017.. My car was found about 2 weeks later, GEICO claimed it to be a total loss... now it's been over 2 months and they have NOT paid my claim or fixed my vehicle. Going through"investigation process" bank accounts, phone records and they have NOT found...

Geico / auto insurance

Laurel81 on May 17, 2017
I've been with Geico for 6+ yrs. for the first time my policy cancelled. I hav had 3 major changes this past 2.5 weeks. Address change because we had to move. Policy change twice. Removed my son which then they sent me a cancellation letter and a week later I added my daughter. And...

Geico / no one getting back to me

Amyschafer24@yahoo.com on May 10, 2017
I was rear ended with the other party at fault. Geico convinced me to use my own insurance to speed the process. The adjuster didn't show up until two days after he promised, then continued to try and tell me it was only cosmetic damage. I had to demand proof that the frame of the car wa...

Geico / insurance

Bruceedwarddunn on May 6, 2017
A GEICO insured client backed into my car in a parking lot on April 23, 2017. As she was backing up I honked my horn. It didn't work. She got out of her Dodge Journey after she'd hit me. My son was in the car with me. I called GEICO and told them what had happened. They sent me two email...

Geico / claims receiving my check

Bighot5908 on May 4, 2017
To whom it may concern, my name is Todd Dawson I was recently hit by a motorist insured by Geico I provided a police report, pictures, video, Plus the motorist called and admitted he backed into my vehicle causing damages I took my car for the estimate the accident occurred April 14, 2017...

Geico / auto insurance

jvmorillo on May 3, 2017
policy 4304 958087 on saturday april 29 called to make a payment of 215 and schedule a payment for may 11, rep not only took 215, took 202 and schedule a payment of 211 for may 11, so 3 payment in 2 weeks, the way that I a found out is because receive a called from my bank for a bounced...

Geico / car insurance being dropped

Angered Mom on May 1, 2017
My daughter just received a letter today about being dropped by the insurance company, due to two accidents that occurred. The first one that happened was during the time she was leaving her job and she had backed up to keep her front end of the car from being in the way of traffic, and...

Geico / insurance

George King on Apr 27, 2017
Client: 321 Division: 06 Adjuster: 13d005 Claim: 0286476570105012 I have just got off the phone with geico's representative and I am furious to her comments and informing me of my claim not being able to be processed under the finding that my motorcycle would not be considered a theft. The...

Geico / arbitration decision

debmar05 on Apr 27, 2017
To whom it may concern, I am disagreeing with an arbitration decision that found me to be 100% at fault. I was unaware that an auto claim was made against my policy and Geico never notified me to gather pertinent information/updated statement of the facts of the case. The details of the...

Geico / claim

SarahJSanders on Apr 27, 2017
My local damage adjuster Sean treated me very poorly and was very rude. He made me feel as if I was a scam artist or a criminal because I asked for a cash out which I would normally be entitled to. In fact He offered it to me originally. But when I was not happy with my replacement part...

Geico / claims

Alex Librera on Apr 27, 2017
I got into an accident on Friday April 14th, 2017 at apoximtly 5:00 pm est. I filed my claim around 6 pm that day. I wasn't assigned an adjustor on my behalf untill Tuesday the following week after I sat on the phone for 2 hours harassing customer service to get me in contact with someone...

Geico Claim / horrible communication

Adria Fenn on Apr 24, 2017
I filed a claim with geico on march 27, 2017. Your insured hit my car while it was parked. My insurance has been covering everything and my rental is about to runs out. We have attempted to call geicos adjustor vanessa several times and she has yet to return one phone call regarding thi...

Geico / adjuster joe lopez

Brian Ford on Apr 22, 2017
I have sent Joe Lopez several messages about my claim 0587851320101014 and even asked to speak to his supervisor and Geico stills wants to pay me on a car they compared mine to and it has a v-6 not a V-8 like mine, a totally different car. Its funny how big companies like yours take...

Geico Auto Insurance / claims adjusters - tony hernandez

Donald Spann on Apr 21, 2017
Claim Number: 007389535-0101-288 Accident Date: March 24, 2017 Policy Number : Local Claims Adjuster - Brian Charpiat settled the claim of the accident and total payoff our car. Mr. Charpiat gave a payoff check to me and stated that the funds for the check would not be available for at...

Geico Auto Insurance / policy, driver, billing

maritza1974 on Apr 15, 2017
I sent to GEICO company that my second driver has a policy with another company to could make down my monthly payment. They didn't accept the proofs that I sent to them saying that it is not specific, I think it is not fair because I sent a monthly payment plan and the cycles of billing a...

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