State Farm

I took the test 4 yrs ago and answered the way I thought they wanted me to BE. I passed but I wasn't ready to move into a position because of a move I was goping not to make in AZ., So, two yrs later I took it again, forgetting my early strategy and failed! Now 2 yrs passed, I'm settled and ready to take it and after reading several comments and sites it's reminded me to play the game. You can't be yourself on these tests. Like most interviews, it's sad you have to act like someone your not because your being judge on every response! This company has the highest insurance rates next to American Family. It's the opportunity to have your own agency that's attractive, not so much the product. Working for an insurance Broker would be far more exciting!

I went to an interview at a very nice well known State Farm Insurance Agent and did great at the interview. The agent then had to give me a personality and employment exam which did have some math as well. It was maybe about 100 questions that took an hour with multiple choice answers. I left out feeling that I did pretty well. I had to wait to get the results so the agent called me the next day and told me I failed. I was qualified for the job, had the licensing, have my own real estate company with 16 years sales experience. I also have had other jobs such as in the banking, secretarial and other customer service type jobs. I failed the customer service part and I am totally blown away. Most of my real estate transactions are representing both parties buyer and seller and negotiation is key in my job. I am polite and can difuse almost any situation and as far as personality goes, I can strike up a conversation with anybody. I got personality and I must do a good job for my clients because they keep on referring business to me. Now, I was reading over some of the complaints that people have about the customer service that State Farm has. Well now we know, they look for folks that are the opposite of giving good customer service and the folks they hire must not have personality either. You can ask anybody that knows me, I've got what it takes. So, state farm thanks for your test that proves that your looking for idiots with no personality and customer service experience. And your a good neighbor, no neighbor I want. You missed out on getting a good hardworker that loves people and serving them with their best interest in mind. I will get on with a better company. Thanks for wasting my time.

I totally agree with the statement above. I too interviewed for a State Farm position. I did quite well. I had owned my own company for 17 years, The company was quite successful, I sold it when a great offer came my way. I felt it was time to move on. I am very friendly, hardworking, and great at customer service. I took the assessment test and was told I failed. They lost out on what is becoming harder and harder to find these days. A loyal, honest, and hardworking individual who has extensive experience in customer service, marketing, and overall good business sense. Perhaps they need to take a harder look at that assessment test.

I don't get my monthly bill from State Farm. Called local office several times, but still no monthly bill.

Well, I was recently invited to take the SLCP assessment offered via State Farm in order to become an independent contractor. I found the assessment quite trivial. It was an assessment that asked more about who you know instead of what you know...so if you have 500 contacts you will answer the question associated with "How many contacts do you have" or "How many people in your neighborhood do you know by a first name?" There were questions asked that were the same, but worded differently for honesty and integrity purpose. Understandably, this test is not necessarily developed to find out if you can be a CEO of your independent agency. First and foremost, I feel that other insurance organizations do a better job at testing or using an assessment to determine sales and leadership effectiveness. I had applied to and was successful in penetrating through the assessments with other organizations ending up in an interview that resulted in job offers. Also, with respect to the SLCP assessment, there were questions asking me to assess my selling skills as either pushy or more passive. This type of question was very odd in that if I were to provide insurance selling services to any client, it will be the best policy offered based on their needs and pushing a client into a corner to buy is not on my list of ways to manipulate clients into buying(high pressure sales). This assessment can be passed for certain. My purpose for taking this a assessment was merely to see how State Farm assesses potential independent contractors during the hiring process. On another note: Why does State Farm call an agency and independent contractor especially when you are captive to selling just their products and services?

My family & I feel your pain. They will do almost anything to get out of paying a claim. Good luck with your stuff. As we lost everything in a house fire in January.

That is a valid point...Find out if Farmers has a preferred roofer program. They may have a certified roofer in your area that can assess the damage and may know more than the adjuster as far as the costs go. As far as your roof goes though, I am not surprised that they won't replace the roof because of the age of it. I know that some of your neighbors received a new roof, but their circumstances may have been different. A home may need a new roof every 5 to 10 years depending on the material and quality of the roof. If you are not satisfied with the response, the company must offer you a chance to send an appeal. If you are still not satisfied, you can proceed in small claims court. Small claims court will cost you $50-$100 but proceed cautiously. Maybe talk to someone with legal experience to find out how good your case is. Good luck!

My roof is 12 years old and so are my neighbors. Two roofing companies which replaced my neighbors' roofs this spring said that my roof is worse than the ones they just replaced. My subdivision was built by same builder at same time. I am sure these houses were constructed with same materials. Farmers estimated that it will only cost a few hundred dollars to fix it. This cost is lower than my deductible.

Another thing that I need to mentioned here is, after Farmer first inspection, I kept appeal for second inspection, one and half month later, Farmer sent second inspector to my house, he also rejected for a new roof, his estimation of repairing my roof were 326 dollars less than the first inspector’s estimation. There were a big thunder storm happened between the first inspection and the second inspection. First time there were three shingles missing (my roofing companies asked for hail damages), second time, there were 11 shingles missing and some were loose. How could the second inspector’s estimation be $326 less?

Hey JBond...Were the roof's the same age and same material? I know that you needed a new roof, but how old was the roof, and did Farmers pay for the damage that was caused? If your roof was 10-15 years old, I can see why Farmers would only pay to repair the damaged portion, but if your roof was 2-3 years old, you may have a legitimate complaint. More detail needs to be shared here. Thanks!

The Famers Insurance is the worst. All my neighbors, surrounding my house or closed to my house, got new roofs for their houses paid by their insurances because the hails damages. But I don't get the new roof since I am with the Farmers Insurance. There were three roofing companies inspected my house, every one of them said my roof is damaged by hails and I need a new roof. The Famers Insurance rejected them all. All my neighbors who get new roofs are not with the Farmer insurance. How my neighbors’ house damaged by hails and storms but mine was not. Our houses were built at the same time by same builder.

Carl, State Farm has unbelievably high marks not only from the ratings bureaus, but also from the Department of Insurance of California for their Life Insurance company.

State Farm is the highest rated financially, they are rated poorly by American Institute of Justice who rates them in the top 10 worst insurance companies in America

I opted against State Farm after Eric Smith aka YourLifeSolution.com told me they were massively overrated, I currently have an ING policy with him and was very happy with his service. YourLifeSolution.com provides insant ratings on their site.

If that is the situation, that is completely wrong. Take that to the insurance commissioner right away!

Don't just let that go. If they didn't want to issue to the policy, they shouldn't have.

One note: State Farm and Farmers are two different companies. State Farm is the highest rated life insurance company in California by the Department of Insurance.

I personally know both Skye Owens and her husband and I think this is a pathetic attempt to create negative publicity for her and to discredit her with her employer. Luckily, the agent Skye works for is savvy enough to appraise the situation for what it is and the attempts of this almost unintelligible, grammatically incorrect jumbled pile of words to cause Skye any turmoil are all for naught. I am surprised that this person would elect to use words such as "trust" "honest" and "integrity". I would recommend looking into spellcheck for your future slanderous attempts.

Tell your agent that if a different claims adjuster is not sent to your home to re-evaluate the first adjuster's opinion that you will contact the board of insurance. If the second adjuster has the same opinion as the first then file a complaint with your board of insurance and also tell your agent that if they do not pay your claim that you will also file suit. You will need to have more than one roofer give you an estimate and state what caused the damage. That and have your neighbors all provide you with copies of their claims statements from other companies that agree with the hail damage claims. Finally, you can call the weather service and have unbiased data as to whether hail fell in your area during the times in question. This data will also help you.

home owners insurace doesnt cover a new roof unless there is damage. It is your house...you have to pay for the roof. No insurance will approve a 'maintenance' claim. Damage claims only

how is it when u have a accident you are suppose to call the police and get a report when in court a state farm employee drunk hit a lady tore up her car in there van and he said that he had a cell phone she didnt and he choose not to . he was drunk he said they as employees are not required to call it in in a timely mannor. not only that i have obtain his police report saying he has been arrested several time dui he said they promoted him they paid my car off refuse to pay my medical lost wages nor pain and suffering they said i had a wreck in 99 the drs 3 said the reason i hurt so bad it was reinjury i guss when you old you can only get hurt once in life this happen in lufkin texas took 9 years to get to trial they never offer me a happy meal this company these folks never read the good book its comming back up you might get by you want get away is a pay check worth hurting good folks i was getting off work 2, 30 in the morning he was out partying thank GOD for disability THE LAWYER MADE LITE OF MY OTHER HEALTH ISSUES I GUSS HE DONT HAVE A MOM HE WAS HATCHED I AM GETTING ALL TOGETHER I WANT THE WORLD TO KNOW RUN FROM STATE FARM THEY ARE DIRTY AND HEARTLESS

Do you have your Policy Documents the car would have been listed on there if it was covered. Also they should have sent proof of coverage to your finance company. If you can find proof contact your state Insurance commission and file a complaint against state farm. Since the complaint will be sent to corporate they will contact the local office and ask why they are getting complaints from the state. If and when you get your claim settled switch to a different Co. I like Einsurance they have good rates and a good claims service. But shop around you can also check on the net a see any company's rating.

Exactly..doesn't matter why the cars in front stop..if you can't Stop in time you are going to be partly liable. It is called comparative negligence. sounds like a swoop and squat mva to me.

I am sorry, but from what you wrote, your husband is at least partly at fault for the accident. Regardless of the reason a driver stops, the vehicle behind him must stop as well. Your husband was obviously at least partly at fault because the police officer issued him a citation for following too closely.

You should always have comprehensive and collision coverage with your own insurance company if you are worried about fixing or replacing your vehicle.

You have the right to take the other driver to small claims court if you feel that you are still in the right.

Never heard of it? And in insurance business ten years

I totally agree with you. They will do anything to avoid paying one little penny out of their DEEP pockets, but we still continue to pay them and for what? Nothing, that is what. Experienced a house fire & because of the fact that we were about to move out, mind you, nothing except for one sofa had been removed from the home, we are now suspicious and they have no clue what caused the fire. My family & I have been going through this now for almost 7 months. We have been told that we will now be undergoing an "examination under oath" which I understand is common practice, but because of their failure to do what is right & just, they just want to avoid having to pay for our home & all of our belongs we lost. I pray for God's insight to why people want to behave like this and treat others unfairly & unjust, but so is the way of the world. The mighty dollar prevails for this no good company. They are NOT a good neighbor in my book & hope I never have any kind of neighbor like that. If that is the case, with neighbors like that, who needs enemies?

COMPANY OVERVIEW
Code of Conduct
At State Farm®, we take our shared value of integrity
very seriously. To communicate our 2013 Code of Conduct, our Chairman
and CEO Ed Rust, Jr. shared the following with all associates:

Every day each of us makes choices where integrity,
honesty, and trustworthiness come into play. These are hard-to-measure
qualities, but they're priceless when it comes to customer confidence in
what we do and how we do it.

It's important that we know this about each other and that our customers know this about us

At State Farm, not only do we do what is legal, but we also do what is right.

State Farm is nothing more than a government sub-contractor for ripping people off and phuking
them over in any way feasible to make a buck!

So many rating factors go into an insurance policy. Your driving record, zip code, age and experience, etc. When State Farm tells you they have some of the lowest rates around, it means they are beating their main competitors more than half the time. They might not be for your particular area or range.

Keep in mind that price isn't everything. Mercedes Benz owners don't ### that a Ford Taurus costs less than the C230 they own. The policy that you are comparing State Farm to might not be covering everything that State Farm is covering. Read the exclusion section of your policy to find out just what the main differences are.

Also, State Farm gives you a personal insurance agent without charging you a broker fee. No other business provides this type of service. A good attorney will charge you a fee. A good mortgage broker will charge you a fee. Going at it alone without the help of an agent can cost you hundreds of dollars at claims time.

I have State Farm, also. I have full coverage (including renter's insurance for my apartment) and i am paying $60 bucks a month.
Mind you, i have a clean driving record. No tickets in the past 10 years. And i just did a Defense Driving Course, last month, and got and additional 10% off.
Just saying...

Contact the CEO of StateFARM...Mr. Rust...just to get this documented that you have tried to resolve this issue...because all that office is going to do is refer you back down. Then request that all concerns or complaints records...be mailed to you...Do to the fact they are suppose to keep records of this information. After that file a complaint with the BBB and (your state) Department of Insurance you can also contact (your state) Attorney Generals office (consumer protection). If this does not work contact an attorney and just get the attorney to write a letter. Make sure you keep records of all expenses that you have occured due to loss (work, bills, offsets, etc...) Just the letter from the attorney which should be free can make a dramatic change.

Pressured? I don't think so. You simply did not hear what you wanted to hear.

Correct Response from your agent. Claims are not there to "hurt" your loss. They are the best at protecting the policyholder.You must understand, there are guidelines followed based on replacement cost of any vehicle. It is feeling that because you did not "get what you wanted" somehow State Farm is to blame. You are wrong. Agents have no inerent influence on claim decisions, other than to voice their policyholders concerns. You are only angry because you wanted "more" than the vehicle was worth.

Contact the CEO of StateFARM...Mr. Rust...just to get this documented that you have tried to resolve this issue...because all that office is going to do is refer you back down. Then request that all concerns or complaints records...be mailed to you...Do to the fact they are suppose to keep records of this information. After that file a complaint with the BBB and (your state) Department of Insurance you can also contact (your state) Attorney Generals office (consumer protection). If this does not work contact an attorney and just get the attorney to write a letter. Make sure you keep records of all expenses that you have occured due to loss (work, bills, offsets, etc...) Just the letter from the attorney which should be free can make a dramatic change.

Be more careful with your vehicle or State Farm will drop you! Any insurance company would!

I have had state farm insurance for almost 5 years now, since I purchased my first car. In that time I have had 6 insurance claims ranging from stolen stereos to animal hits, two of which resulted in a total loss of the vehicle I was driving. The most recent accident occurred 8 days ago. By Wednesday my claim was settled and a check was sent to me, which I expect to receive on Monday. Granted that I was not determined to be at fault for most of these accidents, my rates have only gone up $3-$5 a month total, not per incident, and went down again after a few months. My agent and the people in his office are very helpful, always know me by name, and are always concerned for my safety above that of the status of the claim. I have never had a problem with payments or anything. As you can tell by 6 insurance claims, things don't always go right in my life, but State Farm insurance has always been there for me when I needed it.

We had our Insurance for over 35 years and we had everything Insured with State Farm. We bought a Boat Last August and had it Insured though State Farm. We were not told that if you wanted to cancel you policy in 5 month or longer you would still have to pay for the rest of the year. We switched Insurance Company in March 2013. They sent us a bill for the amount for the last 6 months on our boat. I was really outraged that they would charge me for services not render. I went down to pay it and the lady ask it she could help me. I told her that I came to pay for services not Render and she ask me what I meant. I told her that we are paying for a policy that has be canceled and we have Insurance though another company, she told me that it was on the policy that we had that said that we had to pay for a year if we had the insurance for 5 months or more. I told her that she should have be honest and told us that. We trusted State Farm, and didn't bother to read the fine print. Big Mistake. So I am filing a complain with our Insurance Commissioner, Better Business Bureau, and State Farm Corporate Office. They should not be able to charge you for service that you canceled. They are a RIP OFF

We are having a issue with them now. Someone hit us alomost three weeks ago and they have done nothing but give us the run around. We are insured by them and so was the person that hit us. They keep telling us they mailed us a check and we still haven't seen anything. When we get done with this we dropping them.

STACEY ALBIN IS RUDE _ ### _ AND HAS AN UGLY BUTT PROBLEM

S.F Not a good neighbor. I am having problems too. They refuse to pay policy holders.

Readers,
I just looked up "Debbie" and she is from the same community of the office where the State Farm worker gave my new secret address to an unidentified caller. I had to move far away once again so that I could be safe.
She STILL doesn't get it!

Debbie,
Your response did not address the issue. The issue is that I cannot give SF my real physical address. I can use any address anywhere I want and I am already doing that. The issue is that because the address I must provide to SF as my GARAGED ADDRESS obviously can not be one of their office locations because I don't live in their office. State Farm wants me to provide a GARAGED ADDRESS or my insurance is not valid. But they give that address to any unidentified caller who picks up a phone and asks for it. I had to move (expensive) AGAIN after their breach and change jobs AGAIN.
READ: The issue is I cannot let SF know even a region within the state, much less an actual location. They simply cannot be trusted with the information.
If professionals sat you down multiple times and outlined the reasons they believed you were in danger and convinced you to take it much more seriously than you were you would probably than follow their recommendations. You describe following their recommendations as "hysterical." Again, you strike me as an ignorant State Farm person.

Debbie,
My type of work has very limited locations. Giving a State Farm office address would identify my community location and the attacker would have to stalk only about two parking lots within a fifty mile radius to find me. That is not an option.
The State Attorney's office convinced me of the liklihood that this attacker would be back to kill me. After moving, changing jobs, vehicle, everything, do you really think it would be smart to point the attacker to a specific community to look for me?
When a friend called a State Farm office pretending to be me to confirm my address change, the State farm office worker gave the (insufficienty identified) caller the new address. I am just not willing to bank my safety and the security of my address on the IQ and/or training and/or integrity of a State Farm receptionist.
Your response is very naive and consistent with the ignorant responses of other State Farm workers.

have them give the address of a state farm address that is not close to you. You are being to hysterical to work through the problem.

My family and I have been with State Farm for approximately 30 yrs. I myself have had six cars insured with them since my first car in 1986. In the last ten years I have not filed any claims or had summons against any of my vehicles. Well recently I decided to start paying bill online as I was originally traveling to the office to pay bill. Anyway I registered online on 5/25 and although it indicated that it would send me some kind of confirmation it didn't. The next day I went back online to make the payment to be debited from my checking account it took me through all the steps in which I entered the bank routing number account number and payment amount.Again it indicated to me that I would receive an email confirmation but I didn't get one. Shortly after I received a notice via mail from State Farm regarding online services and saw that it was dated 5/27 so I assumed this to be some sort of confirmation of my online payment. None the less I assumed payment went through until I received a notice from DMV that my vehicle was uninsured and a lapse over 30 days. I received the notice the day before the 4th of July so had to wait till after the holiday to deal with this. On the 6th after conferring with my bank and seeing that State Farm had not debited my account I went to the agent office to clear up the matter. I dealt with a male employee who was unable to give me an explanation as to what happened so I asked to speak with his boss the agent. I was told he was in a meeting. Another heard what was going on and took over to see what happened Still unable to give a competent explaination I again asked for the boss again I was told he was not available. She told me that she couldnt explain and ask DMV. Hesitantly I leave and figured I would probably get a reasonable response from DMV. The next day I called the State Farm office and asked to speak with their boss, I'm told he not available he's on vacation. DMV inform me that I have to rectify with State Farm meanwhile I'm driving without auto insurance. On the 9th I return to State Farm with my laptop in tow to show them the history and verify that I was online with State Farm to make payment. The male employee right away states I know nothing about computers the female chimes in and tells me that they say insurance was not paid and neither made any attempted to confer with an underwriter or supervisor. Again to DMV who refer me back to insurance company. On 7/12 after conferring with another insurance company I go back to State Farm and ask for supervisor. Still on vacation. Make them reinstate insurance so that at least we could stop the clock until boss returns from vacation at end of month. Finally speak with the Agent who conferred with the underwriter and the computer service who verified that I was actually online with State Farms. Was told that they would look into it further and get back to me end of next business day. Well I called back and asked for boss, suprise he's not available he's on vacation and none of the employees knew what was decided. Well here I am 8/20 and still no one knows anything and now I have to turn in my plates and registration to DMV to be temporarily suspended for 46 days now how stupid is that...Later for State Farm I'm shopping for a insurance company who is more loyal to their customers.

send me your address and 4/s construction will make state farm, replace your entire roof not repair it .you have my word on this our number is [protected]