crooked state farm claims paying policy
I am forced to file this complaint against your company due to the following:
I filed an automobile claim with State Farm as a vehicle insured by State Farm damaged my vehicle by rear ending it. State Farm claims rep are not only rude but they decided from day one that they were going to deny the claim based on uninsured motorist, even before they had conducted an investigation which goes to show that this must be standard State Farm policy. Here are the facts: the driver of the other vehicle, an unlicensed driver is driving the vehicle for the insured conducting a cleaning business and his job is to drive the cleaning crew around town and to this day the same individual is driving the same vehicle and doing the same thing where as the insured claims that the driver did not have permission to drive the car, hence the denial of the claim. Are State Farm reps and investigators really that stupid, why would the insured accept responsibility when they have State Farm on their side and they can get away with making a false statement. State Farm has a moral responsibility to investigate such statements thoroughly before accepting any statements made by the insured. How do I know that State Farm Claims Rep did not advise the insured to make the false statement so they could deny the claim. Apparently it is beneficial for State Farm to keep the premium dollars by accepting false statements. What happens when tomorrow the same individual driving a State Farm insured vehicle seriously hurts or kills someone will state farm still hide behind the uninsured motorist claim and deny the claim. Anyone doing business with State Farm should reconsider.
The complaint has been investigated and resolved to the customer’s satisfaction.
kevin valentine
I recently had severe road damage to front of travel trailer that caused pin box area to break and do damage to trailer structural. shop took apart and found additional damage caused by very rough roads. SF
is repairing first claim but when shop turned in supplement for newly found damage, they declined supplement. This KEVIN VALENTINE out
of Little Rock Ar. became overnite trailer frame expert and says it is trailer manufacture defect. Been customer for over 20 years and this how i get pulled thru drain. Heard of this happing before. Stay away from SF especialy claim rep KEVIN VALENTINE, HE WILL SCREW YOU.
The complaint has been investigated and resolved to the customer’s satisfaction.
negligence
State Farm didn't attempt to protect itself or me, a longtime customer. It issued me a binder for homeowner's insurance without running a Loss History Report(CLUE Report). State Farm contacted me AFTER my settlement to advise that my policy was in limbo. The previous owner had filed three claims for massive water damages, but State Farm couldn't bother to...
Read full complaintnone payment for broken plumbing problems
I veronica sneed from conroe texas will like to file another complaint with state farm for not giving enough money to start and finish the work ike and a plumbing leaks cause to my home back in october 2008. My home to this day is not fixed. Please read over this and get back with me soon.
Sincerley.
Ms. Sneed
The complaint has been investigated and resolved to the customer’s satisfaction.
inadequate coverage
I have been w / state farm since 1997 and have insured 5 cars and just 2 yrs ago my modular home. Fearing the unknown, i kept full coverage on my vehicles after paying off note. I had one accident (Damage to my property only) and an accident involving a deer. I was stranded over 200 miles from home recently and to my horror find out that what i had been paying for all theses yrs was not worth a penny.
My towing coverage / roadside assistance would not get my car back home. It only covered towing to the nearest repair shop - remember i am 200 miles from home at the mercy of strangers - - wonderful strangers they were - - more helpful than state farm was. The damage to my car was internal - - engine. It take me 6 days on my own to get my car back to georgia. Those helpful strangers assisted me in getting a rental car - - not state farm. Later was told, my insurance would not pay for the rental - - which is part of my coverage, also. My insurance would cover the rental car.
The towing cost over 200 miles from fla back to ga was $500. 00 - - state farm only would pay / paid a $100. 00 and i am hoping it reimburses me back for the first towing to the repair shop of $ 60. 00. Warning to others state farmers - - question your agent on what if this happen what will my insurance coverage. I trusted them. I thought i had what i needed in case of any emergency. My neighbor told me i had the best insurance it was - state farm - - yeah, until you need them. I laughed at their recent commercial about the 40 million people they insure - - if those 40 million only knew.
I called the 1800 # the day i saw the commercial and the csrep did not seem very surprised when i told him of my ordeal. There was no offer of help! He said state farm should pay the towing. I wonder if my home catches on fire what they will tell me - - my fire coverage doesn't cover a fire! State farm is a joke when one needs them. As long as the premiums are paid the insurer is okay. I never received a call from my loyal agent offering any additional assistance in the matter. Oh yeah. Just the renewal bill by mail from the main
The complaint has been investigated and resolved to the customer’s satisfaction.
I took the test 4 yrs ago and answered the way I thought they wanted me to BE. I passed but I wasn't ready to move into a position because of a move I was goping not to make in AZ., So, two yrs later I took it again, forgetting my early strategy and failed! Now 2 yrs passed, I'm settled and ready to take it and after reading several comments and sites it's reminded me to play the game. You can't be yourself on these tests. Like most interviews, it's sad you have to act like someone your not because your being judge on every response! This company has the highest insurance rates next to American Family. It's the opportunity to have your own agency that's attractive, not so much the product. Working for an insurance Broker would be far more exciting!
I went to an interview at a very nice well known State Farm Insurance Agent and did great at the interview. The agent then had to give me a personality and employment exam which did have some math as well. It was maybe about 100 questions that took an hour with multiple choice answers. I left out feeling that I did pretty well. I had to wait to get the results so the agent called me the next day and told me I failed. I was qualified for the job, had the licensing, have my own real estate company with 16 years sales experience. I also have had other jobs such as in the banking, secretarial and other customer service type jobs. I failed the customer service part and I am totally blown away. Most of my real estate transactions are representing both parties buyer and seller and negotiation is key in my job. I am polite and can difuse almost any situation and as far as personality goes, I can strike up a conversation with anybody. I got personality and I must do a good job for my clients because they keep on referring business to me. Now, I was reading over some of the complaints that people have about the customer service that State Farm has. Well now we know, they look for folks that are the opposite of giving good customer service and the folks they hire must not have personality either. You can ask anybody that knows me, I've got what it takes. So, state farm thanks for your test that proves that your looking for idiots with no personality and customer service experience. And your a good neighbor, no neighbor I want. You missed out on getting a good hardworker that loves people and serving them with their best interest in mind. I will get on with a better company. Thanks for wasting my time.
I totally agree with the statement above. I too interviewed for a State Farm position. I did quite well. I had owned my own company for 17 years, The company was quite successful, I sold it when a great offer came my way. I felt it was time to move on. I am very friendly, hardworking, and great at customer service. I took the assessment test and was told I failed. They lost out on what is becoming harder and harder to find these days. A loyal, honest, and hardworking individual who has extensive experience in customer service, marketing, and overall good business sense. Perhaps they need to take a harder look at that assessment test.
I don't get my monthly bill from State Farm. Called local office several times, but still no monthly bill.
Well, I was recently invited to take the SLCP assessment offered via State Farm in order to become an independent contractor. I found the assessment quite trivial. It was an assessment that asked more about who you know instead of what you know...so if you have 500 contacts you will answer the question associated with "How many contacts do you have" or "How many people in your neighborhood do you know by a first name?" There were questions asked that were the same, but worded differently for honesty and integrity purpose. Understandably, this test is not necessarily developed to find out if you can be a CEO of your independent agency. First and foremost, I feel that other insurance organizations do a better job at testing or using an assessment to determine sales and leadership effectiveness. I had applied to and was successful in penetrating through the assessments with other organizations ending up in an interview that resulted in job offers. Also, with respect to the SLCP assessment, there were questions asking me to assess my selling skills as either pushy or more passive. This type of question was very odd in that if I were to provide insurance selling services to any client, it will be the best policy offered based on their needs and pushing a client into a corner to buy is not on my list of ways to manipulate clients into buying(high pressure sales). This assessment can be passed for certain. My purpose for taking this a assessment was merely to see how State Farm assesses potential independent contractors during the hiring process. On another note: Why does State Farm call an agency and independent contractor especially when you are captive to selling just their products and services?
bad faith
I had my home owners policy changed to an agent that we have been doing business with for over 25 years i asked if she could match the coverage that i had and get me a better price and i would bring over my truck and house from some one else, i asked her three times if the coverage was the same and was told yes . now i have lost everything from a tornado on May10-2010 and was told i am not covered i can not get fema to help because of the wording, rental dwelling policy,
Very disapointed with my insurance agent
The complaint has been investigated and resolved to the customer’s satisfaction.
My family & I feel your pain. They will do almost anything to get out of paying a claim. Good luck with your stuff. As we lost everything in a house fire in January.
todd courtney insurance
Do not buy Life Insurance from State Farm/Farmers Insurance. My sister and brother-in-law bought a life insurance policy from Todd Courtney Farmers Insurance in San Jose California. Approximately 1 year after they purchased the policy my brother in law at the age 41 died of a sudden heart attack. He had no medical history of any kind. When my sister called Todd Courtney and advised him of the unexpected death, they refused to pay the policy. They stated that my brother-in-law had went to the doctor approximately 10 years earlier and stated he had chest pains. The doctor wrote a letter and stated he was in perfect health. Do not trust State Farm/Farmers Insurance especially the office in San Jose, Calif TODD COURTNEY. They will take your premiums but then fail to pay if the worst happens. It is very sad that these companies can get away with things like this.
That is a valid point...Find out if Farmers has a preferred roofer program. They may have a certified roofer in your area that can assess the damage and may know more than the adjuster as far as the costs go. As far as your roof goes though, I am not surprised that they won't replace the roof because of the age of it. I know that some of your neighbors received a new roof, but their circumstances may have been different. A home may need a new roof every 5 to 10 years depending on the material and quality of the roof. If you are not satisfied with the response, the company must offer you a chance to send an appeal. If you are still not satisfied, you can proceed in small claims court. Small claims court will cost you $50-$100 but proceed cautiously. Maybe talk to someone with legal experience to find out how good your case is. Good luck!
My roof is 12 years old and so are my neighbors. Two roofing companies which replaced my neighbors' roofs this spring said that my roof is worse than the ones they just replaced. My subdivision was built by same builder at same time. I am sure these houses were constructed with same materials. Farmers estimated that it will only cost a few hundred dollars to fix it. This cost is lower than my deductible.
Another thing that I need to mentioned here is, after Farmer first inspection, I kept appeal for second inspection, one and half month later, Farmer sent second inspector to my house, he also rejected for a new roof, his estimation of repairing my roof were 326 dollars less than the first inspector’s estimation. There were a big thunder storm happened between the first inspection and the second inspection. First time there were three shingles missing (my roofing companies asked for hail damages), second time, there were 11 shingles missing and some were loose. How could the second inspector’s estimation be $326 less?
Hey JBond...Were the roof's the same age and same material? I know that you needed a new roof, but how old was the roof, and did Farmers pay for the damage that was caused? If your roof was 10-15 years old, I can see why Farmers would only pay to repair the damaged portion, but if your roof was 2-3 years old, you may have a legitimate complaint. More detail needs to be shared here. Thanks!
The Famers Insurance is the worst. All my neighbors, surrounding my house or closed to my house, got new roofs for their houses paid by their insurances because the hails damages. But I don't get the new roof since I am with the Farmers Insurance. There were three roofing companies inspected my house, every one of them said my roof is damaged by hails and I need a new roof. The Famers Insurance rejected them all. All my neighbors who get new roofs are not with the Farmer insurance. How my neighbors’ house damaged by hails and storms but mine was not. Our houses were built at the same time by same builder.
Carl, State Farm has unbelievably high marks not only from the ratings bureaus, but also from the Department of Insurance of California for their Life Insurance company.
State Farm is the highest rated financially, they are rated poorly by American Institute of Justice who rates them in the top 10 worst insurance companies in America
I opted against State Farm after Eric Smith aka YourLifeSolution.com told me they were massively overrated, I currently have an ING policy with him and was very happy with his service. YourLifeSolution.com provides insant ratings on their site.
If that is the situation, that is completely wrong. Take that to the insurance commissioner right away!
Don't just let that go. If they didn't want to issue to the policy, they shouldn't have.
One note: State Farm and Farmers are two different companies. State Farm is the highest rated life insurance company in California by the Department of Insurance.
employee of state farm, skye owens, in reference to donald ray owens iii
Curious to know how State Farm can hire trustworthy employees to represent its company, when their spouse has been a possible suspect to commiting his own insurance fraud by burning up his Truck to avoid payments... There is no known full investigation, (no extent of interviews/statements) conducted. Apparently, it was simply based on this owner of the burnt trucks on words. He now walks free of any charges while others weap his possible actions. How does that represent State Farm? Is there no TRUE care about your business to represent your credability for your own establishment? It seems that if State Farm itself is not worried enough about its own businness or self then how can State Farm be worried about anyone else? Its a question of character, and a disrespect that State Farm would ask consumers to trust in them when they don't go to the extremities to reasure their "Valued customers" that State Farm and everyone that represents the business is in fact law abbiding and moral. Seems that State Farm needs to do some self evaulating of its own before taking hard working individuals money, and trust to confide in what the company "State Farm" implements to be a company of integrity.
The complaint has been investigated and resolved to the customer’s satisfaction.
I personally know both Skye Owens and her husband and I think this is a pathetic attempt to create negative publicity for her and to discredit her with her employer. Luckily, the agent Skye works for is savvy enough to appraise the situation for what it is and the attempts of this almost unintelligible, grammatically incorrect jumbled pile of words to cause Skye any turmoil are all for naught. I am surprised that this person would elect to use words such as "trust" "honest" and "integrity". I would recommend looking into spellcheck for your future slanderous attempts.
non-payment of hail damage claim
I have had State Farm insurance on my cars for 35 years and my home for 22 years, never filing a claim. We had a couple of bad hail storms last year and all four of the houses surrounding mine were judged to have hail damage (as well as several others on my street and many others in surrounding neighborhoods) and received new roofs paid for by their insurance companies (not state farm). I had one of the roofers doing work on my neighbor's house look at my roof and he confirmed that my roof also had hail damage and gave me an estimate. I turned in a claim to State Farm, who sent an adjustor out to look at it and (surprise! surprise!) said that my roof did not have hail damage and that they would not pay. I am going to switch insurance companies, probably to either Allstate or Farm Bureau.
The complaint has been investigated and resolved to the customer’s satisfaction.
Tell your agent that if a different claims adjuster is not sent to your home to re-evaluate the first adjuster's opinion that you will contact the board of insurance. If the second adjuster has the same opinion as the first then file a complaint with your board of insurance and also tell your agent that if they do not pay your claim that you will also file suit. You will need to have more than one roofer give you an estimate and state what caused the damage. That and have your neighbors all provide you with copies of their claims statements from other companies that agree with the hail damage claims. Finally, you can call the weather service and have unbiased data as to whether hail fell in your area during the times in question. This data will also help you.
agent careless
I have been a customer to state farm at this location since 2003. I had never filed a claim since. Until near the end of 2009 I'm in need of a new roof. Call the agent, she come by, look at it, and said will send her guy over to give me an estimate of how much I can get state farm to help me out with the cost. 8 months later nothing happen. No one has ever showed up…my request of address change never got change. When I call the office, she decided to transfer me over to another agency because she didn’t want my claim under her agency name. Now my roof is falling a part, this state farm agency decides to do nothing about it. My entire family have policy with State Farm (9 sibling) and this is how they treat us. How fair is this? When I need them the most they turn their back on me.
The complaint has been investigated and resolved to the customer’s satisfaction.
home owners insurace doesnt cover a new roof unless there is damage. It is your house...you have to pay for the roof. No insurance will approve a 'maintenance' claim. Damage claims only
what am I paying for???
I was with StateFarm for 6 months, due to there NEGLIENCE of how a policy actually suppose to be handled. How do I pay a for a policy for several months to find out that I was never on MY OWN policy? Then my vehicle is stolen, stripped, and burned and they investigate me. Investigated everything in my life to find NOTHING or any connection. But I am still forced to pay a car note and insurance for a car that is not in a SHOP, being REPAIRED or REPLACED. Sad part about it is I have been without my car since OCT 2009 and now its APR 2010. Once again can I ask what am I paying insurance for? "Like a good neighbor, State Farm is there.®" that is a good slogan...(BS)...but I should have known when I found out that they are not a 24-hr business (claims only)and they have LOCAL offices that only work regular business hours and weekend information is a complete FAILURE.
how is it when u have a accident you are suppose to call the police and get a report when in court a state farm employee drunk hit a lady tore up her car in there van and he said that he had a cell phone she didnt and he choose not to . he was drunk he said they as employees are not required to call it in in a timely mannor. not only that i have obtain his police report saying he has been arrested several time dui he said they promoted him they paid my car off refuse to pay my medical lost wages nor pain and suffering they said i had a wreck in 99 the drs 3 said the reason i hurt so bad it was reinjury i guss when you old you can only get hurt once in life this happen in lufkin texas took 9 years to get to trial they never offer me a happy meal this company these folks never read the good book its comming back up you might get by you want get away is a pay check worth hurting good folks i was getting off work 2, 30 in the morning he was out partying thank GOD for disability THE LAWYER MADE LITE OF MY OTHER HEALTH ISSUES I GUSS HE DONT HAVE A MOM HE WAS HATCHED I AM GETTING ALL TOGETHER I WANT THE WORLD TO KNOW RUN FROM STATE FARM THEY ARE DIRTY AND HEARTLESS
Do you have your Policy Documents the car would have been listed on there if it was covered. Also they should have sent proof of coverage to your finance company. If you can find proof contact your state Insurance commission and file a complaint against state farm. Since the complaint will be sent to corporate they will contact the local office and ask why they are getting complaints from the state. If and when you get your claim settled switch to a different Co. I like Einsurance they have good rates and a good claims service. But shop around you can also check on the net a see any company's rating.
road rage accident and they will not pay up!
On December 15th 2009, my husband was driving home from his brothers in our 02 Honda Accord LX Coupe. There was a trailblazer in front of him and a taurus to the right of the trailblazer. The ford taurus wanted over in front of the trailblazer but the trailblazer kept going at regular speed and didnt let him over so the taurus cut off the trailblazer barely leaving any room. Then the trailblazer bright lighted the guy, so the taurus slammed on his breaks once no one hit they started going again a ways down the road he slammed on his breaks again and the trailblazer hit him, then my husband hit the trailblazer. The Taurus got wreckless driving tickets, both my husband and the middle guy (trailblazer) got following to closely tickets. State Farm says my husband is 100% liable for this accident! But yet once our insurance "American Family" denied that we were liable they have not pushed for them to pay for their insured taurus and trailblazer. Dont make much since, we have a 1 year old son and no car! This is not legitamate at all! How is my husband liable when they have statements from the drivers and the witnesses in the police report that states he slammed on his breaks to cause the accident. I recently went onto www.consumeraffairs.com and posted a complaint as well and there are so many complaints just like mine! How are they getting away with this, it cant be legal. You pay for insurance every month so that when this happens its covered. It clearly states in the police report that the taurus cut off the trailblazer then slammed on his breaks to a complete stop. You can not stop in a road of traffic going 45 for no reason! I guess state farm rewards their wrecklelss drivers! The other two drivers can still drive their cars and ours wont even start its so smashed in. This is just ridiculouse! I will never get state farm insurance!
The complaint has been investigated and resolved to the customer’s satisfaction.
Exactly..doesn't matter why the cars in front stop..if you can't Stop in time you are going to be partly liable. It is called comparative negligence. sounds like a swoop and squat mva to me.
I am sorry, but from what you wrote, your husband is at least partly at fault for the accident. Regardless of the reason a driver stops, the vehicle behind him must stop as well. Your husband was obviously at least partly at fault because the police officer issued him a citation for following too closely.
You should always have comprehensive and collision coverage with your own insurance company if you are worried about fixing or replacing your vehicle.
You have the right to take the other driver to small claims court if you feel that you are still in the right.
conspiracy
STATE FARM INSURANCE TRY’S TO CONVICT AN INNOCENT MAN!
WWW.BACKDAMAGE.COM
THE HIGHLY GUARDED INFORMATION SITE
EVERYTHING ABOUT BACK INJURIES THAT INSURANCE COMPANIES AND THE WORKERS COMP SYSTEM DO NOT WANT YOU TO KNOW!
This site contains information that insurance companies, lawyers, doctors and the workers comp system try to keep guarded from public knowledge.
WWW.BACKDAMAGE.COM
The complaint has been investigated and resolved to the customer’s satisfaction.
Never heard of it? And in insurance business ten years
wrongful denial
I HAVE A HOME OWNERS POLICY WITH STATE FARM INS. I NOTICED ON 3/26/09 GRAYISH FILM ON MY WALLS. STATE FARM "NEVER" CAME OUT TO EXAMINE THE GRAY WALLS/DUST. I WAS TOLD IT DID NOT MAKE SENSE TO FILE A CLAIM THAT "APPEARED TO BE LESS THAN MY DEDUCATBLE". TO MAKE A VERY LONG STORY SHORT, ..., STATE FARM INSURANCE COMPANY ACCEPTED THIS CLAIM AS A "PUFF BACK" ( SOOT FROM A RUNNING BOILER), WHICH MADE NO SENSE BECAUSE I HAD NO BOILER RUNNING. THE ADJUSTER "STEPHEN R" MADE MY LIFE A LIVING HELL BECAUSE I WOULD NOT ENTERTAIN HIS DIRECT/INDIRECT STATEMENTS THAT WERE GRAPHIC, UNPROFESSIONAL AND EXPLICIT. ONCE I REPORTED THIS ADJUSTER FOR HIS BEHAVIOR, STATE FARM MADE MY LIFE A LIVING HELL, DENIED THE CLAIM AFTER THEY ACCEPTED IT, INDICATING I HAD NO DAMAGE TO MY HOME. AFTER I WAS FORCED TO HIRE CONSULTANTS, AIR SPECIALIST AND TESTS MY HOME IS MOLD INFESTED AND I HAVE NOT BEEN LIVING IN MY HOUSE FOR 5 MONTHS. ME AND MY CHILD WHO IS CHRONIC ASTHMATIC WERE THROWN IN THE STREETS, WE COULD NOT GO BACK HOME, DURING THE HOLIDAY SEASONS I HAD TO FIGHT IN COURT WITH A TRO STOPPING STATE FARM, WHO CLAIMED MY HOME WAS "HABITABLE" AND ANY LOSS WAS PRIOR TO ME PURCHASING MY HOME. I CAN NOT DESCRIBE IN WORDS WHAT STATE FARM IS ALLOWING ME AND MY CHILD TO GO THROUGH. HOWEVER AFTER SO MUCH RESEARCH, I FOUND THAT WHAT STATE FARM IS DOING TO ME IS PART OF THEIR COMMON PRACTICES: PAVIA, NANCY GERDING, AND THE LIST GOES ON AND ON. I WILL NOT GIVE UP AND WILL PURSUE THIS TO THE END. TO DATE ME AND MY FAMILY ARE DISPLACED AND THEIR GOAL APPEARS TO BE TO BREAK US DOWN, FINANCIALLY. IT DISGUSTS ME HOW PEOPLE LIVE WITH THEMSELVES KNOWING THEY ARE MAKING OTHERS SUFFER FOR THE LOVE OF MONEY.
The complaint has been investigated and resolved to the customer’s satisfaction.
I totally agree with you. They will do anything to avoid paying one little penny out of their DEEP pockets, but we still continue to pay them and for what? Nothing, that is what. Experienced a house fire & because of the fact that we were about to move out, mind you, nothing except for one sofa had been removed from the home, we are now suspicious and they have no clue what caused the fire. My family & I have been going through this now for almost 7 months. We have been told that we will now be undergoing an "examination under oath" which I understand is common practice, but because of their failure to do what is right & just, they just want to avoid having to pay for our home & all of our belongs we lost. I pray for God's insight to why people want to behave like this and treat others unfairly & unjust, but so is the way of the world. The mighty dollar prevails for this no good company. They are NOT a good neighbor in my book & hope I never have any kind of neighbor like that. If that is the case, with neighbors like that, who needs enemies?
dragging out payment forever & losing title
My Mom's jeep was struck from the side by a woman who was also insured by State Farm. It took State Farm over ONE YEAR to pay the claim, which was insufficient to repair her Jeep which had full coverage insurance at the time. To make matters worse, they claimed to the DMV, that the vehicle was totaled in the accident and that they took possesion of the vehicle and destroyed it, so once we did fix it, it was nearly impossible to re-register. It took nearly another SIX more months of their bureaucratic nonsense, in order to get the title back on a car that my Mom owned outright, I actually got angry enough to insinuate to the State Farm adjuster, that if she didn't take care of the mistake, the car would be stolen and driven through the side city hall, and she could have the privilege of explaining how a car they allegedly took posseion of and destroyed, ended up there. After that, I had a supplimental check and a new free-and-clear title 3-days later sent by certified mail. State Farm was certainly no neighbor I'd ever want!
COMPANY OVERVIEW
Code of Conduct
At State Farm®, we take our shared value of integrity
very seriously. To communicate our 2013 Code of Conduct, our Chairman
and CEO Ed Rust, Jr. shared the following with all associates:
Every day each of us makes choices where integrity,
honesty, and trustworthiness come into play. These are hard-to-measure
qualities, but they're priceless when it comes to customer confidence in
what we do and how we do it.
It's important that we know this about each other and that our customers know this about us
At State Farm, not only do we do what is legal, but we also do what is right.
State Farm is nothing more than a government sub-contractor for ripping people off and phuking
them over in any way feasible to make a buck!
outrageous prices
I was with State Farm for a number of years as they claim to have some of the lowest rates around well after my fifth rate increase I finally said enough is enough. I started to shop around and got some quotes from a site called www.Nysurance.com . Alsmost every quote I got was significantly less than State Farm. It was almost as if they are the exact opposite as they say they are one of the most expensive out there in my opinion. I wanted to share my story with all of you out there that are also probley getting ripped off the same way I was. I hope this helps.
So many rating factors go into an insurance policy. Your driving record, zip code, age and experience, etc. When State Farm tells you they have some of the lowest rates around, it means they are beating their main competitors more than half the time. They might not be for your particular area or range.
Keep in mind that price isn't everything. Mercedes Benz owners don't ### that a Ford Taurus costs less than the C230 they own. The policy that you are comparing State Farm to might not be covering everything that State Farm is covering. Read the exclusion section of your policy to find out just what the main differences are.
Also, State Farm gives you a personal insurance agent without charging you a broker fee. No other business provides this type of service. A good attorney will charge you a fee. A good mortgage broker will charge you a fee. Going at it alone without the help of an agent can cost you hundreds of dollars at claims time.
I have State Farm, also. I have full coverage (including renter's insurance for my apartment) and i am paying $60 bucks a month.
Mind you, i have a clean driving record. No tickets in the past 10 years. And i just did a Defense Driving Course, last month, and got and additional 10% off.
Just saying...
bad service
I was in a hit and run accident at the beginning of December. I called my insurance agent state farm Travis Primeaux and was given number to claims to file my claim. I called the claims office and filed my claim. After a couple of weeks I get a call from the claims office advising that the car would be a total loss. They were offering to pay a total of a little over 8, 000.00 minus my deductable since I was still making payments on my car they were paying the finance company 7, 000.00 then my GAP insurance would pick up the rest, which would have left me with only around 345.00 and without a car. I told the claims representative that I did not think that it was a fair offer and that by totaling my car I have no car or be able to offered to buy a another car. The representative clearly did not want to be helpful or provide me a better offer. So I called my insurance agent Travis Primeaux and explained the situation, he too wasn't helpful and didn't want to be involved in the issue telling me that it was between myself and the claims office. After a few days and with pressure from State Farm I was pressured into settling with their one and only offer and I still do not have a car, not even a rental car.
The complaint has been investigated and resolved to the customer’s satisfaction.
Contact the CEO of StateFARM...Mr. Rust...just to get this documented that you have tried to resolve this issue...because all that office is going to do is refer you back down. Then request that all concerns or complaints records...be mailed to you...Do to the fact they are suppose to keep records of this information. After that file a complaint with the BBB and (your state) Department of Insurance you can also contact (your state) Attorney Generals office (consumer protection). If this does not work contact an attorney and just get the attorney to write a letter. Make sure you keep records of all expenses that you have occured due to loss (work, bills, offsets, etc...) Just the letter from the attorney which should be free can make a dramatic change.
Pressured? I don't think so. You simply did not hear what you wanted to hear.
Correct Response from your agent. Claims are not there to "hurt" your loss. They are the best at protecting the policyholder.You must understand, there are guidelines followed based on replacement cost of any vehicle. It is feeling that because you did not "get what you wanted" somehow State Farm is to blame. You are wrong. Agents have no inerent influence on claim decisions, other than to voice their policyholders concerns. You are only angry because you wanted "more" than the vehicle was worth.
denied my claim
StateFarm insured motorist hit my car from behind. Statefarm denied my claim because they said i changed the lane and came in front of the lady that has statefarm. What other possible excuse can you come up with when you hit someone's car from behind. Insurance adjusters are not willing to pay my claim because they are saying their insurer was not at fault. How can you be not at fault when you hit someone's car from behind ? Where is the common sense. I hate statefarm and i will be all of my friends who have statefarm to cancel their policies.
The complaint has been investigated and resolved to the customer’s satisfaction.
Contact the CEO of StateFARM...Mr. Rust...just to get this documented that you have tried to resolve this issue...because all that office is going to do is refer you back down. Then request that all concerns or complaints records...be mailed to you...Do to the fact they are suppose to keep records of this information. After that file a complaint with the BBB and (your state) Department of Insurance you can also contact (your state) Attorney Generals office (consumer protection). If this does not work contact an attorney and just get the attorney to write a letter. Make sure you keep records of all expenses that you have occured due to loss (work, bills, offsets, etc...) Just the letter from the attorney which should be free can make a dramatic change.
paying claim and unauthorized usage
I have been with StateFarm since May 09. My & husband initially set this policy up with both of our vehicles. Every month the payment was due there was always an issue with processing the payments. Several months went along and every month my husband called and made the payment by phone and made several changes to the policy. In the month of October 09, my husbands car was stolen. When he contacted the claims department about his car being stolen, a statefarm representative advise him that he WAS NOT on the policy. The vehicle was recovered a few days after the theft. It sat in the impound for several days, the claims adjuster delayed all processes of the entire claims, lack of information about the claim, failure to inform. As of today Statefarm states an investigation is still processing but no response as pretaining to what can be given. I am still paying a CAR NOTE & INSURANCE on a vehicle that they insurance company has in there hands.
Be more careful with your vehicle or State Farm will drop you! Any insurance company would!
I have had state farm insurance for almost 5 years now, since I purchased my first car. In that time I have had 6 insurance claims ranging from stolen stereos to animal hits, two of which resulted in a total loss of the vehicle I was driving. The most recent accident occurred 8 days ago. By Wednesday my claim was settled and a check was sent to me, which I expect to receive on Monday. Granted that I was not determined to be at fault for most of these accidents, my rates have only gone up $3-$5 a month total, not per incident, and went down again after a few months. My agent and the people in his office are very helpful, always know me by name, and are always concerned for my safety above that of the status of the claim. I have never had a problem with payments or anything. As you can tell by 6 insurance claims, things don't always go right in my life, but State Farm insurance has always been there for me when I needed it.
nonpayment of claim
On August 24th, 2009 my home was broken into while I was in bed trying to sleep. I heard the loud sound of shattering glass. As I was alone and without any weapons, I patiently and quietly waited in bed for the robber to leave the house so I could then escape or go get the cellphone that I had left in my dining room earlier that evening. After ransacking my...
Read full complaint and 4 commentsAbout State Farm
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Why does State Farm, pay off Attorneys, to deny the Injured Drivers?I caught my Attorney having Lunch Downtown, with my Attorney!Never do a Electronic Deposition, cause they can change your words around, with your Signature!
Your problem is a perplexing one, but one I have seen before. It is indeed true that State Farm will deny a claim if the driver does not have permission from the owner. Here is the kicker...if the owner does not give permission, the driver will most likely be prosecuted for stealing the vehicle. This is not a situation where an owner can just deny the fact that he/she gave permission. You do have recourse! Your own insurance policy probably carries an Uninsured Deductible Waiver. Call your agent to find out. You may get that claim covered and your company will go after the driver as well! Hopefully you have the coverage.