Sonic Drive-In review: Service

I was at the location on Mesa Ridge in Fountain, CO. I pressed the button and they left me waiting for 10 minutes, then the screen refreshed and the button was no longer pressed. I pressed it again and someone took my order, but the screen never prompted for payment. I waited another 20 minutes, then called in to inquire about the order and they couldn’t find it. They never took my order, so I drove away. The staff are inept.