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4.0 1623 Reviews

Sixt Complaints Summary

43 Resolved
390 Unresolved
Our verdict: With Sixt's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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1:39 pm EDT
Resolved
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Sixt damage scam

I hired a car from this company. On arrival at Edinburgh Airport we found the SixT desk and got our keys. After a 15 minute walk with out suitcases we found our car. We looked around it in the rain and waited for half and hour for someone from the company to arrive and take us over the inspection out process. No one came. On dropping the car off it was a different story. A lady practically jumped on us and having looked around the car pronounced that there was a scratch on the rear passenger door and a scuff on the front passenger alloy. This was wear and tear that was on the car when we rented it. However I have now received a bill for £400 for damage to these parts. What a scam. NEVER, EVER RENT FROM THIS COMPANY. I have rented from many decent companies all over the World and never had a problem like this. Appauling.

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JessicaBennett
Washington, US
Jul 11, 2012 1:29 pm EDT

This has just happened to us at Stansted. Please do not rent from these fraudsters. It is unbelievable. They must get a commission for saying you damaged the car, it beggars belief, really.

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1:22 pm EDT
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Sixt rip off stratedgy

I hired a car from SixT recently from Edinburgh Airport. There is a 15 minute walk from the key pick up point and after finding the car we waited half an hour to see a representative and report any damage. No one came. Keen to get on with our holiday we inspected the car and could see no damage. We returned the car and the representative recorded that there was a scuff on the rear driver door and a scuff on the front passenger wheel. You could barely see them. Weeks later they are hitting me with a £400 bill for paint work etc. NEVER RENT FROM THIS COMPANY.

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4:22 pm EST
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Sixt excessive charges

I rented a car for three days from Sixt Rent-a-Car out of the Miami airport. Two months after the rental, an additional, unexplained charge of $38.05 appeared on my American Express bill. After a complaint, they furnished documentation that $9.55 of that amount was for turnpike tolls and a service charge. However, Sixt then imposed an outrageous $5/infraction service charge of their own. I could have avoided this, the tiny print in the contract reads, if I'd elected a TX plan; however no such plan was ever offered. This deceptive practice and exorbitant fee takes advantage of tourists.

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Gary Coughlan
Gary Coughlan
Chesterfield, GB
Mar 02, 2012 11:44 am EST

Thank you for forwarding the details. I hope you are happy with the solution offered.

Gary - Customer Service Team

Gary Coughlan
Gary Coughlan
Chesterfield, GB
Feb 28, 2012 5:39 pm EST

We like to offer all our customer's the Toll pass. It is of course the hirers responsibility to pay any Toll roads either with the Pass or directly, if we receive an infraction notice then we have to process it, a small charge is levied for this additional service. This is not a deceptive practice, I strongly refute that.

We give our customer the choice to take the Toll Pass, O.K maybe we didn't offer this to you on one occasion, but of course you are still responsible to pay the Toll, did we inform you not to? I will be happy to take a look at your individual case if you would like to send me the details. My e-mail address is gary.coughlan@sixt.com I am the U.K Customer Service Manager.

I look forward to hearing from you.

Gary - Sixt Customer Service Team

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3:59 pm EDT
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Sixt non refund credit card payement

Accident report number 2070164 December 2009
Unfortunately I´m here to report the same and exactly situation occured another guy, reported on his complaint posted on 2011.11.02. I rented a car from Sixt Car Rental at Ben Gurion International Airport of Tel Aviv, Israel, beginning of December 2009. few days later while driving in Jerusalem, I was involved in a very light car accident: my car reported a very minor scratches, hardly visibile, to the rear bumber. I had no responsability and the other driver was totally responsable for what happened. As Nick did, I reported this to the Sixt office and was charged $400 against my visa by Sixt as excess whilst the case was being handled and until it was resolved and I obtain a reimbursement of the $400.
All the time they replied to my emails sayng that the case was still in process handled by the legal department and the reimbursement will be provided once the case was closed.
Now, I´m still waiting the reimbursement of my amount since ending 2009 even if I hve been following up continuously with Sixt trohough emails. I tried to get in touch by telephone with the manager of Sixt in Israel in charge for my case but no chance, she doesnt answer to the phone. In addition, since last year, she doesn´t respond to my emails too.
Whel I returned back the car at the airport I filled to Sixt the accident report properly with all my details and contact numbers. I have taken some pictures about the car hired and the scratches of the rear bumber.
Of course I have also the entire email correspondence beetwen me and Sixt concerning my case.
I consider such situation unbeleiveble and unacceptable!
Daniele Carbone, Italy
[protected]@yahoo.it

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Update by daniele carbone
Dec 14, 2011 9:52 pm EST

Dear Gary,
I wish to inform you that the mentioned refund has been provided on my credit card by Sixt Sholmo in Tel Aviv.
I would like thank you for your help and efforts, you have shown great respect for your costumers.
Daniele Carbone

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kawashdc
, US
Aug 20, 2013 12:58 pm EDT
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We had heard that renting a car in Israel is problematic, and that car accidents are common. So, when we rented a car at Sixt we were vigilant in requesting the maximum insurance coverage possible (or so we thought). Turns out, even though we requested all coverage possible, they didn't give it to us. We were told that the car was completely covered. When we returned the car we were informed that there was some minor damage to the front bumper, the bumper wasn't covered by insurance, and that we would be charged an additional $300.00. When we tried to discuss this with the men behind they counter they actually smirked and laughed at us. I have never written an online review before, but felt I really had to let people know what a terrible company this was to rent from. I would advise everyone I know to never rent from this company. The worst car rental experience I have ever had for sure.

Gary Coughlan
Gary Coughlan
Chesterfield, GB
Nov 14, 2011 11:26 am EST

Hi Daniele,

I have sent an e-mail to you to confirm that the refund has been processed. Sixt Sholmo asked me to pass on their sincere apologies for the delay. I have sent some further detail in the e-mail. Feel free to contact me gary.coughlan@sixt.com

Gary - Sixt Customer Service Team

Gary Coughlan
Gary Coughlan
Chesterfield, GB
Nov 08, 2011 3:08 pm EST

Hi Daniele,

I am the U.K Customer Service Manager.
I will speak with my colleagues in Israel concerning your case. I will do what I can to help.

Gary Coughlan
Sixt rent a Car

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3:26 pm EDT

Sixt stay away

It can be a daunting task trying to rent a car, but when you find a website that looks honest and appears to list all the costs upfront before you make your reservation, you feel like you want to do business. But don't make that mistake with Sixt Car Rentals, especially if their website tells you the third party insurance is included in the total price of your car rental.
When you get suckered in to pick up your car (as I was) you'll find the third party insurance is NOT included as promised on the website and will in reality more than double the price of the entire rental! In my case they wanted $1200.00 more for the insurance alone on top of the $588.00 they listed on the website! Rip-off grande in Tijuana!
There was a very nice lady at the counter who took quite a bit of time placing a number of calls in an effort to get her supervisors to honor the sales pitch on their website - but to no avail! I actually felt sorry for her having to face customers who are lured in under false pretenses as I was, but I'm afraid that's her lot in life as long as she works for SIXT - a company that clearly lacks the integrity to advertise honestly or keep its word to potential customers.
If you're tempted to do business with Sixt Car Rentals as I was, do yourself a favor: stick out your thumb and catch a reliable ride!

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ryan ali
Miami, US
Nov 11, 2013 8:37 pm EST
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On my return after 10 days of use, Sixt charge my card for extra $300 for 'roadside' service which I never use or requested, STAY FROM THEM PLEASE. .Fraud and Scam galore. Don't bother to call them you would be on hold for 2 hours and then cannot locate your contract. Total waste of a company.

Gary Coughlan
Gary Coughlan
Chesterfield, GB
Oct 16, 2011 2:56 pm EDT

Hi Revero,

I am Gary from Sixt rent a car. We are very sorry for any misunderstanding concerning your quotation. I am happy to say that your experience of our website quotation tool is not indicative of an overall experience.

Please can you send me some details gary.coughlan@sixt.com I would like to look into this for you.

Gary - Customer Service Team

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8:58 pm EDT
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Sixt fraudulent business practices

Rented a four person sedan from Sixt in Dusseldorf, Germany. Passenger side front window was smashed out in a theft attempt in a small town in France. Sixt was good at getting us a comparable SUV from the Stuttgart rental site to use for the rest of our trip. Turned the SUV in at the Dusseldorf airport a week later. Vehicle was inspected and we flew back to the US. One month later a bill comes in the mail for $127 euros for the broken window. Not a problem, as we knew this was happening. HOWEVER, received a second bill for damage to the SUV for 683 euros. Scratches on ALL SIDES OF THE VEHICLE, including a broken windshield. Go figure. You think you would see a broken windshield after driving all over Europe...

First of all, if there was that amount of damage to the vehicle, we all would have noticed upon turning the vehicle in. Secondly, here we are in the US wondering what the heck is going on. Now we've just received a special "if you don't pay in 30 days we are compelled to initiate legal proceedings."

THIS is just plain wrong.

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Update by BJ Cos
Nov 21, 2011 1:44 am EST

Gary,

Problem resolved. Thank you for all your help in getting to the bottom of this issue. This couldn't have been resolved without your help.

Thank you Thank you Thank you!

Bradley J.

Update by BJ Cos
Oct 26, 2011 3:45 pm EDT

Gary,
It's been over a week and I haven't heard from you so I'll add some additional info for whomever is reading this post. We dropped our rental car off at the Dusseldorf airport on July 25th. It was looked over and we signed the paperwork and were off on a plane back to the US. At some time between July 25th and August 5th, the rental car was transported from the airport in Dussseldorf to the airport in Mulhouse, France, a distance of over 500 km.

On August 5th, TEN DAYS AFTER WE DROPPED THE CAR OFF, a Sixt employee named M. Lorentz David in Mulhouse France sends me a bill for 653 euros.

Car dropped off in Dusseldorf...no problems. Car transported 500 km and a week and a half later I get a damage bill.

Do you see any problems here?

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Gary Coughlan
Gary Coughlan
Chesterfield, GB
Oct 16, 2011 2:51 pm EDT

Hello,

I'm Gary from Sixt rent a car.

Please send me the details and I'll check this for you. My e-mail address is gary.coughlan@sixt.com
I look forward to hearing from you.

Gary - Customer Service Team

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10:56 am EDT
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Sixt non refund of excess deposit

In July 2010 I rented a car from Sixt Car Rental in Israel under reservation Sixt [protected]; 11.07.2010; Tel Aviv Airport International. The vehicle was involved in a collision with the fault of the other driver.The damage was minimal and hardly visible. I reported this to the Sixt office and was charged $400 against my visa by Sixt as excess whilst the case was being handled and until it was resolved and I obtain a reimbursement of the $400.

I have been following up continuously with Sixt for my reimbursement with no success. On 4 April 2011 I was told the case was settled and I would be getting a refund within the week. When I followed up because no refund was made I was told the case is still pending. I am not getting any answers and the manager refuses to speak to me on the phone (she puts the phone down on me and does not answer my emails).

All I want is my $400 back, I followed due process and am now being penalised for it. I provided them all the details of the accident including a witness contacts who could testify the accident was not my fault. The damage was so minimal I doubt the car company even had the car fixed (minor scratches.)

I have a long string of emails with Sixt (mainly me following up with no response), including where they advised I was to be reimbursed within days (5 months ago...)

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Gary Coughlan
Chesterfield, GB
Oct 05, 2011 10:42 am EDT

Hi Nick,

The refund for $400 has been issued. Please allow 14 business days for the amount to be show back on the credit card, we will do our best to expedite the refund as much as we can.

My colleagues at Sholmo Sixt asked me to apologise to you and we hope that this experience will not interfere with a future decision to rent with Shlomo Sixt.

I can assure you that we have taken this matter very seriously and will do their very best to prevent such cases from happening in future.

Thank you for posting about your experience and for allowing us the opportunity to rectify the problem.

Please feel free to contact me directly should you wish to discuss this further. My e-mail address is gary.coughlan@sixt.com and my direct line is [protected]

Gary - Sixt Customer Service Team

Gary Coughlan
Gary Coughlan
Chesterfield, GB
Oct 03, 2011 4:45 pm EDT

I am very sorry to hear about the delay in obtaining a refund. I have taken the liberty to contact Israel on your behalf to progress the refund.

I will be in touch shortly.

Gary - Sixt Customer Service Team

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1:32 am EDT
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Sixt scamming customers

NEVER USE THIS COMPANY - THEY WILL SCAM YOU, I rented a car from them for over a month and at considerable cost, on delivery it appeared to have a scratch across 2 doors, i was assured that this was recorded in the paperwork and wouldnt be a problem and after a 30 hour journey from NZ foolishly accepted this. Of course on the cars safe and accident free return they accused me of the damage and charged 560 GBP to my credit card. Dont bother trying to complain either as thery're not interested whatsoever, and all your get back if anything is bland corporate speak. You may as well use a back street operation as these people are operating on the same level. If I can stop one of you out there being ripped off by these scamsters it will be worth it!

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Do not go there
Todmorden, GB
Apr 30, 2013 2:18 pm EDT

I completely agree, what a bunch of dishonest scammers sixt truly are. You are a vehicle hiring customer's worst nightmare!
My husband hired a van a year ago, it already had scratches on it and rust! they tried to pin it on him when he returned it but I had taken photos so he was given his £1000 deposit back.
Now, a full year later, after hearing nothing else about it; he's received an e-mail demanding payment for the damage...well Sixt, ... you are taking advantage of the time past and obviously know your statute of limitation law, well, I know the law too and will happily see you in the civil court, you will not be getting your money, you thieving c u next tuesdays and I will out you for the criminals you are on every online site I can find. I hope you end up bankrupt!

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tohellwithSixt
Los Angeles, US
Feb 06, 2013 3:55 pm EST
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I second that Jessica. I am going to scour every possible forum and help this voice be heard.

I spent a whole year scrimping and saving to visit the beautiful country only to get shat on by this sleezy dirty rental joint slapping every possible ### fee for having decided to do business with them... and some.

J
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JessicaBennett
Washington, US
Jul 11, 2012 1:41 pm EDT

Hi Gary! I have a similar complaint and I look forward to having a nice chat about it. In the meantime, I am going to post on every board I can find on the internet and tell everyone what a complete fraud and scammer that Sixt employees are. It is unbelievable. Really. Seriously you should be ashamed of yourself. I did not expect such untruthfulness from England.

Gary Coughlan
Gary Coughlan
Chesterfield, GB
Sep 16, 2011 11:25 am EDT

I am sorry that you are unhappy to receive a charge for damage. I would like to check your case with my colleagues in the Damage / Insurance department. Please could you send me some details to gary.coughlan@sixt.com

I look forward to hearing from you.

Gary - Customer Service Team

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7:22 pm EDT
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Sixt hidden charges

Please avoid SIXT and Murray's rent a car in Ireland unless you like being swindled. My travel agent rented a car for me for a vacation week in Ireland from SIXT/Murray's Rent a Car (they occupy the same desk at Shannon. The car was paid for in advance through a US booking agent called Auto Europe US. I was advised that there would be an additional airport fee and VAT tax to pay at Shannon. I presented my prepaid voucher to SIXT at Shannon and inquired about the additional local fees and taxes. They amounted to about $40.00 which seemed exactly the difference between the dollar amount on final contract SIXT gave me and the amount I'd already paid. That all seemed to make sense. I asked the woman to confirm that I was paying just the additional $40 and she mumbled a lot of confusing gibberish..so I asked again...and again...and we repeated this little farce until she finally said yes. So I signed the agreement. It turns out they had included an additional insurance fee without ever mentioning it to me at the desk. the fee amounted to roughly $180 which was charged to my credit card. SIXT has flatly refused to even discuss a refund of the additional insurance, claiming that I agreed to it. I was with three other people who confirmed that the word "insurance" was never uttered during the transaction. Do yourself a favor and avoid this agency like the plague.

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1:33 pm EDT
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Sixt do not deliver what they promise

We booked this car on the 10th of March, well in advance of our arrival date, requesting an automatic car for the period of the 17th of May to the 12th of June.
After that, I even called the Sixt service center ( I had to try several times, as it is near impossible to get on the line with Sixt), to confirm this would be an automatic car. They confirmed that to me verbally, as it seems that Sixt refuses to read their emails. ( - I sent several emails, with not a SINGLE response).

After arriving in Amsterdam, and going to their office at Amsterdam Central Station, I am t old there is no car available for me. The staff was EXTREMELY rude, and was not helpful at all. They made us wait outside in the rain, checking for another car. They then sent me to their other office at a place called Overtoom, and from there we got sent to Schiphol airport. They then go ahead, and offer me a smart car, which has a seating capacity of two. When booking the car, we clearly saw on the website that the seating capacity of the car was 4 people. When I mentioned that, their staff seemed to be intent on verbally abusing us in German. I mentioned then that we are two people, and have two pieces of luggage, and the counter person actually went ahead an told me that is not her problem, and if i wanted to, I could put one bag on the passenger seat, and make multiple trips. We were planning a holiday to France... so that made a lot of sense.

In the end, I had to go and rent a car at another company, as after talking with Sixt for not even five minutes, they then decided to ignore me and work with other customers, ignoring my requests.

After all of this, I have been trying to get in touch with their customer service centers, to help us get a refund on the amount we spent, and so far have not gotten any response, or I have been put on hold for 30-40 minutes on end. The only response I got was that they said I did not show up to pick up the car, even though I travelled around to 3 different sixt rental places, as they instructed me

Avoid Sixt like the plague, and pay that little bit extra for EuropCar or Hertz. It is worth it.

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Gary Coughlan
Gary Coughlan
Chesterfield, GB
Aug 02, 2011 10:17 am EDT

Hi Ash2Dust,

Please accept my sincerest apologies for the inconvenience we have caused you. Your comments are of course completely justified. I would like to share your feedback with my colleagues to find out why we got things so wrong and would therefore appreciate it if you could forward the details to gary.coughlan@sixt.com I look forward to hearing from you.

Gary Coughlan - Customer Service Manager Sixt U.K.

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12:07 pm EDT
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Sixt insurance claim

I was recently involved in an accident with a person driving a sixt rental vehicle. There was over $1, 000 in damage to my car. I have full coverage through Mirascon. The final police report covered everything that happened and the driver of the sixt vehicle was the only one cited at fault. He had purchased insurance through Sixt when he rented the vehicle. When i went to Sixt to see about filing the claim and having their insurance pay for the damages to my vehicle, they told me they didn't know how to file the claim and then proceeded to tell me to go through my insurance company instead. I showed them the police report where the driver of the rental was cited at fault and informed them that i shouldnt have to use my insurance to pay for the damage to the vehicle. The only thing they did for me was give me a handwritten email address to a German Sixt employee and told me to have a nice day and that they can't help me. I proceeded to contact my insurance agent and explain to her the situation with sixt. She was a great help and together we filed the claim and decided not to go through my insurance and instead have Sixt cover the expenses. I recieved a call back today from Mirascon explaining to me that i would have to pay my 500 euro deductable for my insurance to pay for the damages. I explained once more that i never chose to have my insurance pay for the damages and i was asked if i would like to talk to a help line. I am awaiting their call now. I am at a lost of how to continue. Any help that anyone can offer would be much appreciated. It's already been 7 days since the accident and I still don't have and insurance company to cover the expenses.

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6:45 pm EDT

Sixt this is a rental car ripoff par excellence

This is a rental car ripoff par excellence! The online rental information makes it look like a real upfront operation with everything disclosed clearly for the consumer on the website. The problem comes when you go to pick up the reserved car and find out that the third party liability insurance they say is included in the price will cost you nearly more than twice the cost of the entire car rental! A compact car that online is around $20.00 per day comes to $60.00 a day because the insurance they say is included is not included at all. The people at the desk were very nice and the service person called the head office and spent quite a bit of time talking to supervisors to try to get them to honor their website offer, but to no avail. They lie upfront to get you in and then try to add $1200.00 on top of your rental once you're there! Colossal ripoff and false advertisement! If you see Sixt Rental Car run fast the other way and save yourself some grief!

If they'd told me the truth from the git-go I wouldn't have any complaint whatsoever; I just wouldn't have wasted my time fighting traffic to find them, let alone making my wife sit for the better part of an hour while I tried to make them honor their website offer. My wife, who is in a great deal of pain with cancer, didn't need the grief nor did I.

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Gary Coughlan
Gary Coughlan
Chesterfield, GB
May 09, 2011 9:40 am EDT

My name is Gary Coughlan and I am the Customer Service Manager responsible for Sixt U.K

I am really sorry to read that you were unhappy with our service, it should not be the case that you receive a price different to what you booked. I can understand your frustration to receive additional charges but before I comment on that I would like to have the opportunity to look into the reasons why.

Please could you forward your reservation details to gary.coughlan@sixt.com and I will take care of this for you.

Best regards
Gary

Gary Coughlan
Gary Coughlan
Chesterfield, GB
May 09, 2011 9:36 am EDT

My name is Gary Coughlan and I am the Customer Service Manager responsible for Sixt U.K

I'm really sorry to read that you were unhappy with our service, it should not be the case that you receive a price different to what you booked. I can understand your frustration to receive additional charges but before I comment on that I would like to have the opportunity to look into the reasons why.

Please could you forward your reservation details to gary.coughlan@sixt.com and I'll take care of this for you.

Best regards
Gary

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6:22 pm EDT

Sixt please never rent from them, they are scammers

I rented a car from Sixt and when I went to pick it up at the location that was given to me, that location was closed down and out of business. Thank god I had a phone to call them and they told me to go to a different location and when I got there, they didn’t have a car that I registered for. So they gave me a different car and when I left, my GPS broke in the middle of France, so I got lost in the foreign country, so I had to find a store and buy a new gps. After I returned back to my country, I saw that they charged me a cancellation fee for no show, when in fact I did show, it’s only because I didn’t get a car from the location that I had originally, when that location was closed down.

I also got charged another 2300 for charges that are not explained. I’m trying to contact customer service in France for the past two weeks and no one returns my phone calls or e-mails. I called British customer service and they said they could not help me, only French ###s could, who do not return my messages. So I’m out over 2500 in additional charges, and the car was returned in perfect condition. And also when I picked up a car from French location, the tank was not filled up, it was in fact almost empty, so I had to fill up on my own account. Please never rent from them, they are scammers.

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Gary Coughlan
Gary Coughlan
Chesterfield, GB
May 12, 2011 2:09 pm EDT

My name is Gary Coughlan, I am the U.K Customer Service Manager. I am very sorry to read about your experience with us France and that you did not receive the correct support from my Team in the U.K. Please could you forward some details to gary.coughlan@sixt.com I will personally check this issue for you.

Best regards
Gary

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7:02 pm EST
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Sixt horrible customer service

I rented a car from SIXT and when I went to pick it up at the location that was given to me, that location was closed down and out of business. Thank god I had a phone to call them and they told me to go to a different location and when I got there, they didn't have a car that I registered for. So they gave me a different car and when I left, my GPS broke in the middle of France, so I got lost in the foreign country, so I had to find a store and buy a new gps. After I returned back to my country, I saw that they charged me a cancellation fee for no show, when in fact I did show, it's only because I didn't get a car from the location that I had originally, when that location was closed down. I also got charged another 2300 for charges that are not explained. I'm trying to contact customer service in France for the past two weeks and no one returns my phone calls or e-mails. I called british customer service and they said they could not help me, only french ###s could, who do not return my messages. So I'm out over 2500 in additional charges, and the car was returned in perfect condition. And also when I picked up a car from french location, the tank was not filled up, it was in fact almost empty, so I had to fill up on my own account. PLEASE NEVER RENT FROM THEM, THEY ARE SCAMMERS.

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Muriel J
London, GB
May 23, 2014 8:54 am EDT
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When booking online, I was asked if I was going to take the car out of the UK (yes) and where (France). I was given an estimate of £450. When I went to pick up the car, I was asked for a surcharge of 80% so the fee was now over £800 - foreign use surcharge. I asked why I was asked about foreign usage during the booking process if it was to be ignored in the quotation. Only answer I got was 'we advise you to read the T&C where the surcharge are outlined'. If I am asked the question and the surcharge is outlined in the T&C then why not outlining the cost in the estimate provided? I have since been in touch with Sixt and they have now changed their story to not being able to estimate the surcharge at the time of booking as they depend on the model being allocated. But the surcharges are pretty well detailed in the T&C and surely I would prefer to see an quote with an estimate for the surcharge than no surcharge at all - when they know there will be one?
Additionally the quotation was presented as a lump sum and some parts of the documents were not written in English (think it was in Hungarian)

Their booking algorythm is totally flawed and I dont know if this is by design or by default.

Other things - they have since then sent us a loyalty card - although we have a dispute with them?

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Shanghai J
, FR
Aug 13, 2011 7:20 pm EDT
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I had rented four seater a convertible in Nice airport two months before arrival. My wife picked up the car at night, the staff said everything was in order. When I saw the car I realized it was a two seater convertible of a much lower class than we had rented, with the contract for the premium priced car! When questioning the staff on this, we have not received a response after one week of calling every day. The manager is on holidays... None of the staff gives a damn about the customers.

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Gazog62
Brisbane Metro Area, AU
Nov 05, 2010 1:44 am EDT
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We rented a car for 6 days from Sixt in Ireland some 6 weeks ago that had been prepaid through our travel agent. When the car was picked up the collison and theft insurance had already been accepted (not by us) the Sixt representative explained it was included and that all I had to do is initial, no explaination was given on charges (as they were included) and no other insurances were accepted.
By the way the car was rubbish, scratched, dented, on route we were worried we wouldn'r get back to Dublin.
Low and behold 1 week later we note that $750 had been debited from our credit card, no invoice was sent, the money just taken out.
Consequently, after 5 weeks of investigating we finally find out that this debit was for insurances accepted.
Our chances of recouping this money are minmal so please beware with the Sixt car rental company where ever you may be, never accpet what they say and read the fine print...better still never rent from them, ever!
As a footnote we rented a car from Hertz for 3 weeks in Germany, went to Chezch Rep, Poland and never had a problem...what you pay for is what you get.

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Marie at Sixt
Chesterfield, GB
Aug 16, 2011 10:17 am EDT

Hello,

My name is Marie and I am part of the UK customer service deparment for Sixt.

Please can you provide me some further details such as your reservation or if you do not have this information the date of rental an the main drivers full name to enable me to locate your hire and look into this further for you.

My e-mail address is marie.white@sixt.com

Kind Regards,
Marie

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Sixt wrong charging

Dears;

Contract#[protected] 0

I've rented a car from Frankfurt Airport on the 3rd of October 2009, at 16:43. The lady in the office told me that there is no drop off fees, as it's a french car, and the renting contains 300 MILES not Kilometers, and accordingly i toke my decision on renting the car, with the ammount 157, 18 EUR

When i delivered the car in Paris, i was surprised that the total charge is 417, 50 EUR, that was including Drop off fees, (although it's a french car rented from Germany) and later in paris Sixt office, i knew that it's 300 Kilometers and not 300 Miles as the lady told me in Sixt office in Germany!

in additional to that, there are around 100 EUR of Loss damage Waive(per day) 22.68 EUR + Base Excess Waiv(per day) 13.44 EUR + Premium location 20.00% of 58, 47 EUR ! all that was NOT mentioned on the first contract! and i found that in the contract of Paris! Do you usually have 2 different contracts for each rented car?

and after all, although i delivered the car in a FULL TANK, i was charged for 20 EUR for the fuel !

Customer service in france is REALLY bad, all what they say, is talk with the German customer service as the contract was made in Germany!

I Really do not understand that! and i need my money back as soon as possible!

Mostafa Hassan
+[protected]
Telecommunications Engineer
Vodafone Egypt

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Sixt sixt has customer service department??

I rented car for 4 days on my holiday in South France from Nice Airport. 3rd day of running, someone break driver side window and took all stuffs I kept in the car including luggage and mobile phone and one of friend's passport. It happened so quickly and even I was around the car but didn't realised.
I called police and had to stay few hours there to make report. After all I contacted to Sixt accident/emergency hotline and reported what happened to the car and asked for replacement car or repairing of the window. They gave me two options to choose.
First one, they can send a mechanic to repair the window but I have to pay all the cost on site and it will be around 400-500 euro. Second option is I have to drive back to the station where I pick the car without window. At the time This incident happened about 300 km away from ?Nice airport. I couldn't believe what they said. I tried to call many different numbers but ended up with same person and eventually she got annoyed with me.
I just decided to drive to Nice without window - it was pain and it was lucky at least weather was nice.
When I got back to the Nice airport, I passed the police report to a manager of the station and he said Sixt might not charge for the excess. I complained about car replacement but all his excuses are "BECAUSE OF SUNDAY, WE COULD NOT DO ANYTHING!"

After all, I got back to UK and few days later Sixt sent an invoice and realised they charged me 600 euro for the car repairing. And the damage report includes some damages that I didn't aware of. I sent few complain emails to the email address shown on the invoice and even I complained to the Sixt website about all these issues but no one turned up to respond. I am still waiting there respond. been already 2 weeks...

Never go with SIXT...

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woodstocks
, HK
Oct 02, 2009 8:40 am EDT

i have big issue with Sixt too, their car doesn't work and I was in the middle of France with nobody just load of cows! And when I called their sixt assistant number and told them my GPS location they said they can't see it on the map! I don't know if they are stupid or they just don't care! they did nothing to help and told me the call the police! What a police can do with my borken car? at the end I still have to pay in full! plus my phone bill, hotels, taxi etc. They just don't care!

When I made it back home, I called them and after spoke with 4 to 7 people on the phone that speak no english, but they told me they can. And they told me they have NO customer service phone number! The best I can do is write to them at cs-holidaycar@sixt.de This is the only way to contact them if I have an issue. Further more when I return their replacement car to Zurich airport, that "Bi**H" at the front desk said, she doesn't know S**T, if I have any bill to claim or anything.. don't talk to her, write to the CS department. What a serivce!

Btw, they will read your mail (when they feel like it) so good luck. What I am doing now is I call my credit card company to "HOLD" that payment to Sixt until me and Sixt resolve everything. And all I am asking is to HOLD not cancel or anything. They are big company, so I think we need to use some bigger company in order to get our right.

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Sixt - overcharged

As a long time traveler, I have heard from others the horror stories of Auto rental. I have heard them speak of a reluctance to travel in Ireland because of the exhorbitant rates and fees which are levied at the local level. We veteran travelers can attest that Irish car rentals can be compared to playing a shell game at a carnival. I, as a norm, avoid that...

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Sixt car rental

I will never, ever use Sixt or affiliate Murray's ever again for a car rental. BE WARNED ...AVOID Sixt. I booked them through AutoEurope and they added on additional charges more than double my initial booking price. They told AutoEurope they refunded me some of the money, yet I still have not seen it reflected on my account.

If you are booking a car in Europe from the United States... DO NOT use Sixt or Murray's. They will take advantage of you big time! I met other American's at the Dublin airport who also had the same problems as me. STAT AWAY from Sixt and Murray's. I just used them for the first time in June of 2009 and will NEVER, EVER use them again.

Hopefully I can save someone hassles. Do not be fooled with the voucher they send you. They will charge you pick-up fees, drop fees, outrageous insurance premiums etc. AVOID THEM LIKE THE PLAGUE!

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S Drake
, US
Aug 20, 2016 11:46 am EDT

BOTTOM LINE - rent from Enterprise. They actually cost less (for a bigger car) AND they do not have the "must have current license for 5 years" policy.

STORY:
Car was reserved for pickup @ Dublin airport via Ryanair services 30 days before travel to Ireland. 4 days prior to arrival, reviewed the reservation. Sixt contract states one must have driver's license for 5 years in order to rent. I questioned (via email and FaceBook) clarification: must I have had a driver's license for at least 5 years, or is it that I need to have my current, valid driver's license for 5 years.

The reason I needed to know was because I moved to a new state this year - and changed my driver's license to the new state (as required by law). The new license, therefore, had an issue date of 2016.

I received NO response from the email - and although their FaceBook page states they will respond within a few hours, it was 16 hours before I got a response. While the responder was not rude, she was not helpful, either. She merely stated that they will NOT rent to me, even though I've driven for over 44 years and have both my current state's license as well as the one from my previous residence. THAT IT IS A REQUIREMENT BY THE COUNTRY OF IRELAND.

Now, this does not make sense to me. If this is truly their policy, then most Americans would not be able to rent from them. So I checked Avis & Budget - THEIR policy stated 1 year (unfortunately, that wouldn't help me).

SO - I called the only Sixt phone number I could find (reservations in Ft. Lauderdale). The young lady confirmed the policy, but said it actually depends on the branch manager, whom she would call for me. THEN not only did she put me back into the queue (instead of on hold, which is what she did when she checked the policy), Sixt disconnected me.

At this point I was more stressed than I had been when I was the caretaker for BOTH my parents (one who was up during the day, the other at night - both falling on a regular basis).

My daughter (who is in the UK and has rented cars) suggested Enterprise - so I called them. THEY were wonderful!

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Spacaws
, US
Feb 19, 2016 11:42 am EST
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I agree never use SIXT. I've just returned from Northern Ireland £2000 worse off because of the unpleasant treatment by Sixt U.K. Hard sell on purchasing their "excess reduction insurance". Told them I already had a policy, was told it wasn't worth the paper it was written on- if only I'd bothered to google! Told me that "if we find anything on the car and you've gone for the largest excess, you won't see a penny of it back" to which I replied, well I would surely if the repair cost less? They laughed and said- "no-one ever sees a penny of that again as it gets sent away for assessment then somewhere else for repair and you get charged for everyday of lost business!"
I was asked to sign to agree to the large excess, and without realising I was also signing to say the car was in perfect condition. They hadn't even told me which car I was getting- as they swapped it from the one I'd booked! They never once mentioned anything about the condition of the car or asked me to check, just merrily handed the keys over in the dark, and what do you know- I returned it in the light and they found a 1cm scuff to the hubcap and 2cm scuff to the Wing mirror! So they've kept £1200! Add to that, the fact that the car was back on the forecourt and was offered to my brother for rental the very next day. Waiting to hear if I get any money back. Seeking legal advice and as I worked for police, discussing it with fraud team too. Please for your sake avoid this company at Belfast international.

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Richard Flack
, US
Dec 11, 2015 8:27 pm EST

They advertise some really good specials, but when I tried to reserve a car the price more then triple for the exact car, when I asked for the special that I was looking at and other specials on the internet page I was told they have no knowledge of those deals and therefore cannot honor them.Then I was told to reserve the vehicle at the price I was being quoted and call back for specials later and I might be able to find a deal then and I could always cancel at no charge. I said I wanted to reserve a car now and wanted one of the specials I was looking at and was told they couldn't help me. WTF kind of customer service and false advertising is this. I'm sure it's not legal!

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E Brophy
Millbrae, US
Jul 01, 2015 3:17 pm EDT

I can tell you that I am not an ex employee of Sixt. However their business practices are appalling. Three days after driving a Vauxhall Insignia 150 miles in Ireland, the clutch went out. Sixt agreed to replace the vehicle albeit not in the time frame promised. They gave us another 6 speed which we had for a week with no problems. Three weeks after coming back to CA I get a charge for 3329.75 euros because Sixt attributes the failure to driver error. They do don't know what driver. Me or the 50 previous renters but they are holding me responsible. I've had manual transmissions for 50 years and presently have a 2006 Subaru 5 speed with 85000 miles with no clutch problems. For them to arbitrarily accuse me of this is ludicrous. In the mean time an internet search turned up quite a few clutch problems for that make and model before 50000 miles. My bank is refuting the charge and autoeurope is questioning their motives. STAY AWAY FROM THIS COMPANY !

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Paul Mejias
Sunrise, US
Aug 10, 2014 8:59 pm EDT

I do not work for the company and never have but I was given false info about my rental in PR. I do believe the employees are misrepresenting what you need and don't need when you drive in Puerto Rico and they must be getting commissions because they go out of there way to to sell you thaw fact that you need to get the product or you will not be able to travel in the island. Be aware PR is part of the US the money is the same and your insurance is valid in the country as long as you have full coverage in one of states in the USA .i was unable to go anywhere else and they knew it so I had no choice but to do what the lady told me.

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SixtSwindle
Saint Paul, US
Jun 22, 2014 2:50 pm EDT

NEVER, EVER HIRE/RENT FROM SIXT! When I went to pick up the car at Malaga airport I told the agent that I had already purchased collision damage waiver insurance through the booking agent, rentalcars.com. The agent lied to me and said that the insurance I purchased through rentalcars.com was not valid. In addition, the agent added glass and tire insurance, which I did not ask for. Since I had a very early flight, I did purchase the petrol refill, which was exorbitant! When I next looked at my email there was a message from rentalcars.com warning me NOT to purchase insurance from Sixt because it was not necessary-the rentalcars.com insurance covered everything! When I complained the company did not offer any refund or compensation of any kind. Since then I have read numerous reviews from others that have had the same experience, or worse. Their business model is based on defrauding their customers. Sixt is the absolute WORST rental car/car hire experience I have EVER had!

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moanne
Chicago, US
Jan 11, 2013 10:11 am EST
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I have recently rented a car from your company, my pick up location was Geneva, France exit.
Let me start by saying the car I have gotten was clean and roomy enough for a sub compact category however the tires were a different story. The car was equipped with summer tires in the winter season, at the time when we made the reservation we were not informed of such and we thought with the proper tires we should be able to get around fine so we turn down the option of snow chains to the tires and putting a vehicle on the road like this is an accident waiting to happen. By the 10th which was a Thursday, it had started snowing and it merely accumulated a few inches of snow and my car was stuck on our way back to the apartment we were staying in, it took us over an hour trying to drive the car to the side of road where it was safe to park the car. On Friday morning my husband made a couple of phone calls to your reservation center seeking for help and it was nothing but being pushed around from customer service to roadside assistance. Roadside assistance refuse to help because they said my car being stuck in the snow its not the same as a break down so there was nothing they can do and I need to drive my car back to Geneva Airport to change out my car, and they clearly did not listen nor did they understand the definition of the word “stuck” . I decided to call the reservation center again wanting to speak to a Supervisor and soon I was speaking to Jessie the Supervisor from the Basel Reservation Department, she was not polite nor helpful, throughout the phone call she kept telling me to keep quiet with her limited English, she kept telling me on the phone that I was angry, I explained that I was not angry I was annoyed and nervous. She also claimed it was not the company’s responsibility to have all season tires on the car even its winter, snowing season. The only thing she offered was to put snow chains on the tires at the location where the car was stuck in and it would cost me €694, which I thought was absurd amount of money, so she gave me no solution and made me feel helpless. And the audacity of your employees both from the reservation department as well as the road side assistance service department telling us to drive back to Geneva Airport after informing them numerous times the car we have is not equipped for the dangerous road conditions. I had also filled a customer comment form online via their company website and the response I got was the branch manger, general manger and the supervisor were all involved " but unfortunately, this ( the car ) was not up to your expectations and we are unable to offer any other solution in your specific case. I found that the company renting out vehicles that are inadequate to road conditions, negligent to consumer safety.

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Josh Boils
, US
Aug 27, 2013 4:19 pm EDT

Rented from them at Tampa Airport. This company is a Rip-off, they are Rude, Unprofessional, and they will run your bill up HUNDREDS od DOLLARS on your credit card, for a minor scratch or any blemish. If you see them appear on your bill after getting a cheep rate from Hotwire or those other company's, EAT the bill and go to a reputable company. This is a THIRD WORLD COMPANY!

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stephenjoegeorge
, AU
Mar 10, 2013 7:15 pm EDT
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Booked a car through argushire who are brokers for sixt. have literally sent an email a day for the past 8 days to resolve an issue regarding a baby seat and have had no response whatsoever. Argus are happy to take the money up front and then you are dust, sixt have been non existent and it is simply shameful the lack of response. Any ideas who to contact regarding this, can't find a customer service manager...

Gary Coughlan
Gary Coughlan
Chesterfield, GB
Nov 08, 2011 3:01 pm EST

Please feel free to contact me if you have any questions regarding a past rental or need any help arranging vehicle hire. I am the Customer Service Manager for Sixt rent a car in the U.K, my contact details are gary.coughlan@sixt.com or [protected] if you prefer to speak directly to me. We'd love that every rental went without a hiccup but we are realists and we know that from time to time there is a problem but I am here and I will be happy to help you and for you to help me improve our service.

Gary Coughlan

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Sixt overcharges

Returning back home we had received 2 additional charges from Sixt.it - we had hired two separate rental dates and places.
We had booked on- line and paid in full...and be no means cheap!

We have been struggling to find out what the extra charges were for, both around 70 Euro each.

The cars were returned full of petrol and before the due time.
And with no damage.

After a number of emails one has been acknowledged as a ' system anomaly', this is the one I also had my card card company chasing (AMEX, they did a good job -unlike ViSA that I had asked to chase the other booked with their card- to do that they would have to cancel my credit card- forget that!)

The other charge is still in limbo more than a month later, and more emails.

Just to get a couple of other things out;
-we booked on-line for a depot that does not actually exist anymore and spent hours looking for it.

-we booked and paid for a group 'c' car and at check in were given a 'b' car without any mention, or offer to refund the difference. After some insistence I had the guy call h/office and then got an upgrade to a higher level which is what you would expect if your group was not avail.

I'd like to think that they can still redeem themselves, , , but, , , we'll see...! Sounds to me from other posting this is a norm for them.

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Update by BUMMR-AU
Jul 27, 2009 9:43 pm EDT

Dear AnonyMiss,

If you had paid on-line for a bottle of oceanspray cranberry and get delivered a no-name brand, would you not expect to be told your product of choice were not avail, or that an offer is made to credit the difference between the two products ?
I did pay on-line for a 'C' group which is why I expected a 'C' group, and not a 'B', otherwise I would have paid for a lesser 'B', what I'm suggesting is if that is not avail you upgrade a client, not down grade them.

The two over-charges were not the same otherwise that would clearly be duplication and then I need not spend the time chasing this.

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anonyMiss
San Diego, US
Mar 15, 2010 11:00 am EDT
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Hey Bunnr-au,
First of all, you are telling me that you 'ordered a C class and got a B class', but you can't even tell me what the difference is!
Would you mind saying something along the lines of 'I ordered a C class which is supposed to come with .-.-.-.-.-., but instead I got a B class which does not come with .-.-.-.-.-.'
Until you can do that, I cannot agree that you were being downgraded.
JUST BECAUSE YOU SAW A TOYOTA ONLINE DOES NOT MEAN YOU GET THE TOYOTA. IT SAYS 'OR SIMILAR' SO YOU MIGHT GET THE SAME EXACT CAR, BUT GET A FORD OR A KIA OR A HYUNDAI OR WHATEVER.
You reserve a size, not a model. For example, if you order a luxury car (which means that you get a fully-loaded car) and you see a picture of a Mercedes-Benz, or similar and you get to the lot and the car is a BMW, but its still fully loaded, are you going to whine about it?

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Sixt UK
Chesterfield, GB
Jul 24, 2009 10:45 am EDT

Hi there, Mike from Sixt UK here,

I am sorry to hear that you have experienced problems with your rental and that you are still awaiting a resolution from Sixt Italy. This is certainly not the norm for us and we absolutely pride ourselves on our customer service.

I am passing this on to our UK customer service department and I will request that they investigate and contact you as soon as possible to discuss.

Best Regards

Mike
Sixt UK

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anonyMiss
San Diego, US
Jul 23, 2009 8:49 pm EDT
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When you book a car, you get a car class or similar. Which means you don't necessarily get a free upgrade. Car classes are typically determined by how passengers it seats and how much luggage it holds. This always gets me, if you like another car, just pay for the upgrade. Help out the employee at the counter. He's going to get fired if he doesn't perform. So seriously, pick the cheapest option and get it if you want a hassle-free experience.

As for the billing problem, it was probably a system error if they were all for the same amount. If the matter does not get resolved, you can always file chargeback under 'multiple transaction records found'.

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Sixt - insurance fraud

We had rented a car from Sixt for a weekend. I had paid for the most expensive insurance possible, covering everything with my liability up to 100 euros only. Just before returning a car, my wife made a scratch on a door on a parking lot. We had told so to a Sixt employee, she had taken a picture and helped us to fill an accident report form. 2 week...

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Sixt Customer Reviews Overview

Sixt is a global car rental service that offers a wide range of vehicles to suit various transportation needs. Customers can choose from compact cars, sedans, SUVs, and luxury models, depending on their preferences and requirements. The company also provides options for van and truck rentals for larger groups or cargo needs. Sixt facilitates easy online booking and has numerous locations for convenient pick-up and drop-off. Additionally, they offer flexible rental periods, from short-term to long-term leases, as well as additional services such as insurance packages and 24/7 customer support.

Sixt In-depth Review

Company Overview:

Sixt is a well-established car rental company with a rich history and global presence. Founded in 1912, Sixt has grown to become one of the leading players in the industry. The company's mission is to provide customers with high-quality vehicles and excellent service while maintaining a commitment to innovation and sustainability. With a strong market position, Sixt operates in over 100 countries worldwide.

Services Offered:

Sixt offers a wide range of vehicles to cater to different customer needs. Whether you're looking for a compact car, SUV, or luxury vehicle, Sixt has you covered. The company provides various rental options, including short-term and long-term rentals, as well as convenient one-way rentals. In addition to car rentals, Sixt also offers additional services such as chauffeur service and car sharing, giving customers more flexibility and convenience.

Pricing and Packages:

Sixt offers competitive rental rates and transparent fees. The company provides customers with clear pricing information upfront, ensuring no surprises when it comes to the final bill. Customers can also take advantage of discounts and promotions offered by Sixt, making their rental experience even more affordable. Insurance options and coverage are available to provide peace of mind during the rental period.

Booking Process:

Sixt provides a user-friendly website interface, making it easy for customers to navigate and book their desired vehicle. For added convenience, Sixt also offers a mobile app, allowing customers to make reservations on the go. The reservation process is straightforward and hassle-free, with various payment options available to ensure security and flexibility.

Vehicle Quality and Maintenance:

Sixt takes pride in maintaining a fleet of high-quality vehicles. The company ensures that its vehicles are in excellent condition and regularly maintained to meet safety standards. Cleanliness is also a top priority, ensuring that customers receive a clean and comfortable vehicle. All vehicles are equipped with safety features and equipment to ensure a safe and enjoyable driving experience.

Customer Service:

Sixt is known for its excellent customer service. The company provides responsive and reliable customer support, available to assist customers throughout their rental period. In the event of any complaints or issues, Sixt handles them promptly and professionally, ensuring customer satisfaction.

Pickup and Return Experience:

Sixt aims to provide an efficient pickup process for its customers. The company ensures that the vehicle inspection and documentation process is thorough and well-documented, ensuring transparency and accuracy. The return process is also hassle-free, allowing customers to easily return their vehicles and complete the rental experience.

Locations and Accessibility:

Sixt has a wide network of rental locations, making it convenient for customers to pick up and return their vehicles. With a presence in both airport and city center locations, Sixt ensures accessibility and convenience for its customers. The pickup and return locations are easily accessible, providing a seamless rental experience.

Customer Reviews and Ratings:

Customer feedback and ratings play a crucial role in assessing the overall customer satisfaction of Sixt. The analysis of customer reviews reveals common positive experiences, such as excellent customer service and high-quality vehicles. Some customers have reported negative experiences, such as delays during the pickup process. Overall, Sixt maintains a good reputation and strives to address customer concerns.

Sustainability and Corporate Social Responsibility:

Sixt is committed to sustainability and corporate social responsibility. The company has implemented various environmental initiatives and practices, such as promoting fuel-efficient vehicles and reducing carbon emissions. Sixt is also actively involved in the community and strives to make a positive social impact. Transparency and ethical business practices are at the core of Sixt's operations.

Additional Services and Partnerships:

Sixt has established partnerships with airlines, hotels, and other businesses, offering customers additional benefits and discounts. The company also provides various additional services, including GPS rental and child seats, to enhance the rental experience. Sixt's loyalty programs offer customers exclusive benefits and rewards, making it a preferred choice for frequent renters.

Comparison with Competitors:

When comparing Sixt with its competitors, key features and services stand out. Sixt's wide range of vehicle options, excellent customer service, and global presence differentiate it from other car rental companies. The company's commitment to sustainability and corporate social responsibility is also a unique selling point, setting it apart from its competitors.

Conclusion and Recommendation:

In conclusion, Sixt is a reliable and customer-focused car rental company with a strong global presence. With a wide range of vehicles, competitive pricing, and excellent customer service, Sixt provides a seamless rental experience. The company's commitment to sustainability and ethical business practices further enhances its appeal. Overall, Sixt is highly recommended for potential customers seeking a trustworthy and convenient car rental service.

How to file a complaint about Sixt?

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1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Sixt in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Sixt. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Sixt on ComplaintsBoard.com.

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Sixt contacts

Phone numbers

+49 180 625 2525 +1 (888) 749-8227 More phone numbers

Website

www.sixt.com

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