Shoppers Drug Mart

I purchased a watch on 10-27-19 and could not try it on in the store so I took it home and tried it on. It was too small. I took it back to the store on 10-28-19 in the morning and was told that the company policy is not to accept returns which I can understand on cosmetics and such but this is a watch. Also, the sign says come in and get a flu shot it does not say only when there are 2 pharmacists on duty. It should at least say the hours.

I called customer service on september 4th to resolve a problem that was caused by an employee at shoppers who failed to activate the two lowes gift cards that my father bought for me as a house warming gift for buying my first home. On september 4th I spoke with Francine K who emailed the steps I had to follow to get my lowes gift cards activate properly. On September 4 I completed all the steps as i was told..
No one had contacted me for a while so i emailed again on september 16th, again no one replied to me. On september 24th i called back again, spoke to someone else who also agreed that this was unacceptable. They informed me my case had been approved and that my two lowes gift cards would be activated on the 25th of september i received an email from Christine on the 25th of september that stated that shoppers would give me two $100 "shoppers gift cards" to hopefully resolve my issue.. And this was my reply to her on september 25th
Honestly I don't really think that's fair, so I don't want to do that.. The gift cards were a gift for home improvement(Lowe's-tools-supplies) cause we just bought our first house. I would also like to bring to your attention my complete and utter embarrassment having both of the cards decline standing inline with a cart of 2x4s and tools then having my grandma have to put the $189 on her visa and wait two weeks for me to get payed to refund her out of my pocket because this issue was not resolved when I first called.
I called on september 4th about the problem, I was given a case number. I emailed the photos I was told to email that same day.. No one responded for a few days, so I emailed and again no responded, I called multiple times throughout three weeks, the phone would pick up off the hold music and hang up until september 25th I finally got to speak to someone who then told me it had been approved and that I would either have my lowes gift cards activated or be sent new lowes gift cards.
I also think its unfair that im being offered replacement cards that can only be spent at "shoppers" stores and that I have had to wait this long for the improperly activated gift cards that are due to your staffs accident.. I don't buy anything from shoppers because its to expensive, I buy the majority of my food and essentials from dollar stores, alot are the same brands for a fraction of shoppers prices.

I would like a cash refund so I can spend the money on what it was intended for Or I would like minum $300 to of set the cost to purchase stuff at shoppers versus other store's.
Thank you
Looking forward to a quick response to resolve this issue.

It has been over a month since I emailed and no one has returned my email, and again when i'v called two times i'v gotten through and explained my situation and then they put me on hold and it hangs up.

My case number is
Case Number: [protected]

Please contact me asap to resolve this issue.
Thanks taylor jones

Be aware

Be aware! My wife got prescription for hormonal treatment. We went to shoppers drug mart pharmacy at dundas rd/clayhill rd.in mississauga. The pharmacy dispensed wrong and dengarous drug. Instead of hormonal drug they gave my wife prozac! Likely before taking it my wife checked the name of the prescription (she had it before) and alerted me. We went back to the pharmacy to verify and they admitted that it was wrong drug. It is not the first time that particular pharmacy makes mistakes or can't read the prescription correctly, not mentioning verifying it with a doctor!
Do they care that they can kill someone one day!

Purchased this product four days ago...This is such a poor product. It doesn't even give off any steam. The packaging states it's supposed to work for 14 hours yet it only really works for about 4 before having to refill it. Once it empties all you can smell is burning, had to stop using for fear of an electrical fire. Very disappointed in this product, HIGHLY would NOT recommend to anyone, I would warn people against this product.

Your company changed the packaging for these cloths. While I applauded this decision, my excitement quickly turned to disappointment when I used the first makeup remover cloth. You went and changed the scent of the cloth, the texture of it, and there is not enough wetness in this cloth to take off my makeup. I find the so called cucumber smell to be offensive and the material of the cloth is in no way soft or comfortable to use.
WHY OH WHY when you changed the packaging was it necessary to change an already great product. I am sorry to say I will not be buying these anymore, which is a huge shame because they were nicely priced and I loved them. I had been using this for about 8 years.

Thank you for nothing in this.

I was stopped at the door after my purchase and accused of shoplifting was a very embarrassing situation. I was honest and respectful I even emptied out my pockets. It was not good enough and I was asked to leave. I WILL NOT go there ever again and will not recommend this store to anyone if something is not done. Thank you for your time sincerely Trent Strickland.

Dear Sirs:
I am a graphic artist and have had some professional experience in
ad layouts... but my observations are more as a Consumer. I hope that my comments will be appreciated.
I get a Shopper's Drug Mart Flyer at my home. Ads can be very time-consuming due to the volume received. I am sorry to say, that although Shopper's is my favoured drug store I 'ALWAYS' toss your flyer in the garbage without looking at it. This is due to 1) doesn't catch my eye... boring 2) too much effort required to read it and 3) a feeling of resulting frustration trying to read it.
MORE IS NOT ALWAYS BETTER.
Your ads are way over the top in the number of offerings. There are so many that you have had to make the product photos and description so miniscule that it is an effort to read about it. It is boring... like reading the dictionary... box after box after miniscule box all lines up in a grid. I get it... the consumer could scan the visual (photo) and then read about the detail if something catches there eye? On the contrary... that is way too much work to scan over when the photos themselves
aren't large enough to catch anyone's eye!
JUST DOESN'T WORK FOR ME.
And, in case you are thinking... I am NOT visually impaired. But, it would behoove you to consider the aging portion of the population who might not have the desired 20-20 vision to view yours ads with ease.
This leads into my next issue... which is not Shopper's problem, but maybe you could pass this on to your SUPPLIERS. The labeling of SHAMPOO vs CONDITIONER
is so miniscule that you can't find it on dry land let alone soaking wet in a shower... and if you do wear glasses... forget it! This is a common problem that has to be addressed and way more important than fancy bottles and lids. Yes... I know there is a difference in the bottle... but really... who memorizes this detail. Don't you and shouldn't you always check the bottle contents before pouring it on your head?
This complaint is pretty much universal with all the manufacturers. Just don't get it... who is responsible for this kind of research and design? As a retailer, your suppliers should be made aware. Just saying...

On more than one occasion I have gone to check out at SDM and the cashier was standing near the cash but unwilling or unable to cash me out, but rather directed me to the self check out machines. The cashier then stood there and watched me check myself out. The store was not busy and the employee was not doing anything other than standing there watching me do the work.
SDM is one of the more expensive drug stores around and should have excellent customer service to go with those prices. If I have a choice to use self check out, that is one thing, but if there is no other option than to use self check out scanners then there should be some sort of discount.