Menu
Write a review
File a complaint
Sears

Sears review: false advertising

A
Author of the review
2:09 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I replied to your ad for a Panasonic TC-P50G10 tv during the week of 12/13/09. The tv was advertised for $1299.99. I was told that it was a misprint which is hard to believe when it was in the weekly flyer and on the internet during the whole week. I wanted the 50 in but it was priced at $1399.99 while the 54 in was supposedly $1299.99. The 54 in was actually priced at $1499.99. Many other retailers would have honored the advertised price buy not Sears. I purchased the 54 in Panasonic with a 30 day hold because there was only a $100. difference between the 50 and 54 in tv's.
On the week of 1/03/10 the 50 in was advertised for $1099.99. I went to Sears to cancel the 54 in purchase and instead buy the 50 in tv. I was told that there were no 50 in Panasonic G10 50 in Tv's to be had anywhere. Why was the 50 in Panasonic G10 tv advertised if there were none available anywhere? I wanted the 50 in tv originally but was told too bad. Both instances are examples of false advertising. I have been a steady customer of Sears having just purchased a smooth top stove and a small freezer in the past two months. I still want the 50 in 600 HZ G10 Panasonic and am asking if you can locate one for me. If this issue goes unresolved I won't be making any purchases at Sears in the future.

Tony Muraca

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment

More Sears reviews & complaints

Sears - customer service department 972
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - Poor quality product! 158
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - Terrible company! 187
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - Dept of energy agreement does not compensate me properly 85
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - it should be named the die easy battery 39
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Sears - buyer beware/contracts changed 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Sears reviews and complaints
  1. Sears Contacts

  2. Sears phone numbers
    Click up if you have successfully reached Sears by calling +1 (847) 286-2500 phone number 2 2 users reported that they have successfully reached Sears by calling +1 (847) 286-2500 phone number Click down if you have unsuccessfully reached Sears by calling +1 (847) 286-2500 phone number 14 14 users reported that they have UNsuccessfully reached Sears by calling +1 (847) 286-2500 phone number
    Click up if you have successfully reached Sears by calling +1 (800) 665-2127 phone number 0 0 users reported that they have successfully reached Sears by calling +1 (800) 665-2127 phone number Click down if you have unsuccessfully reached Sears by calling +1 (800) 665-2127 phone number 10 10 users reported that they have UNsuccessfully reached Sears by calling +1 (800) 665-2127 phone number
    Sears Home Services
    Click up if you have successfully reached Sears by calling +1 (866) 850-0518 phone number 0 0 users reported that they have successfully reached Sears by calling +1 (866) 850-0518 phone number Click down if you have unsuccessfully reached Sears by calling +1 (866) 850-0518 phone number 2 2 users reported that they have UNsuccessfully reached Sears by calling +1 (866) 850-0518 phone number
    New Orders
    Click up if you have successfully reached Sears by calling +1 (877) 550-9254 phone number 0 0 users reported that they have successfully reached Sears by calling +1 (877) 550-9254 phone number Click down if you have unsuccessfully reached Sears by calling +1 (877) 550-9254 phone number 2 2 users reported that they have UNsuccessfully reached Sears by calling +1 (877) 550-9254 phone number
    Existing Orders
    Click up if you have successfully reached Sears by calling +52 55 3628 3920 phone number 0 0 users reported that they have successfully reached Sears by calling +52 55 3628 3920 phone number Click down if you have unsuccessfully reached Sears by calling +52 55 3628 3920 phone number 0 0 users reported that they have UNsuccessfully reached Sears by calling +52 55 3628 3920 phone number
    Customer Service
    Click up if you have successfully reached Sears by calling +1 27226 phone number 0 0 users reported that they have successfully reached Sears by calling +1 27226 phone number Click down if you have unsuccessfully reached Sears by calling +1 27226 phone number 0 0 users reported that they have UNsuccessfully reached Sears by calling +1 27226 phone number
    Text subscription
    More phone numbers
  3. Sears emails
  4. Sears address
    3333 Beverly Road, Hoffman Estates, Illinois, 60179, United States
  5. Sears social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 28, 2026
  7. View all Sears contacts
Sears Category
Sears is ranked 14 among 61 companies in the Department Stores category