The complaint has been investigated and
resolved to the customer's satisfactionResolved Sam's Club / Rotisserie Chicken Salad — not real chicken
resolved to the customer's satisfaction
I bought a jar of Rotisserie Chicken Salad. It was a product made by Sams Club.
After eating a little bit of it, I thought it tasted a bit different from what it should taste like.
When I turned the jar upside down, I was shocked to find out that the product was not made from real chicken but something labeled as imitation chicken and in parentheses the explanation was a soy based product. What does that mean?
How can a company like Sams Club sell something labeled as Rotisserie Chicken salad when it is something that is not even close to chicken, misleading consumers. The item was placed very close to where they cook whole chicken on their rotisserie grill. I am sure just like me many customers probably assumed just by merely looking at the label, that it the chicken was grilled in their rotisserie.
What concerns me, is that there are many people who have all kinds of illnesses and food allergies. I have emailed Sams Club and I am waiting to hear back from them. I want them to change the label of this product and make sure that customers know they are buying imitation chicken, whatever the hell that is.