The Salvation Army USA review: Associate

To whom it might concern, I'm a frequent visitor of the Salvation Army located at 2270 N. Clybourn Ave and have a very good report with all the associates at the store as they all seem to know me. Besides being a constant mail in donor.
However today at approximately 6:15 PM I walked in with my mask being affixed to my face the very rude associate at the door literally yell at me to out on my mask. He very well seen I was putting it on.
I then politely been that Insee him often I asked him that was not very nice yelling at me to out on my mask as he very well knew that I had not move from the door entry until putting on the mask. He then with a higher pitched voice said he didn't care. And then call the very cool calm and collective manager that already knew who I was and removed him from the door entry.
This was the biggest and most humiliating episode I have ever encountered and I sorry to say will no longer be a long time donor and will refrain from shopping at the Salvation Army.
I'm once to three times a week shopper as I buy to help the homeless in the streets.
Surely if you contact evening store manager she can re-train this gentlemen on his people skills.
With my 40 years in the customer service industry this is perhaps the worst one I had to encounter l.
Ms Very Disappointed Ortiz
Incident 12/2/21
6:15PM