The Salvation Army USA
reviews and complaints

I just saw a red kettle at a store I frequent and as the Christmas holidays approach I usually donate, but since your recent comments about white people like myself I have decided not to drop even a penny into any red kettle anymore. You should be ashamed and think about all the deserving people who benefit from donations from us horrible "white" people. You screwed up and will be sorry for your idiotic comments for years to come!

You still refuse to Categorically rescind your insulting policy of asking all whites to apologize and merely claim it is being subject to further review. Your non apology is not acceptable. I will pass by your kettles this Christmas season and no longer will drop a donation as I have done for the past 30 years. I will no longer donate furniture as I have done in the past.
Whoever came up with this policy should be immediately fired. You engaged in a form of racism by labeling an entire group of People as hateful bigots You have no moral right to call yourselves a Christian organization. You should hang your heads in shame and ask for forgiveness

Hello- I will not put another penny in the red bucket due to the very racist statement that I should be ashamed for being white and should say I am sorry to every person I meet that does not look white. Pulling the social teaching guide for review is not enough, actually it is a joke and insulting . The SA should cleanse their own house on racism before you ask white people to apologize, and whoever let this trash be spewed should be fired asap. What happened to just helping people and staying out of the Woke issue. like they say --GO WOKE AND GO BROKE-- a truly sad day for Christians. SA get your head on straight and when I read that whoever let this happen is relieved of duty I may reconsider my donations-thank you and you all get back to what you do best--Helping the Needy--thank you (ps) I will be watching for updates on this issue.

Done with Salvation Army. You used to be a great organization but have succumbed to the evil permeating society. Little Sisters of the Poor will now be our charity.

I donate to lots of organizations and this WOKE position guarantees I will not be giving a dime to the Salvation Army. They might hope all the woke leftist will make up the difference but the left rarely puts their money where their mouth is.

Your admin workers in NE office are ready to quit because of your unlawful required in injection of RNA that is NOT safe, or effective, or prevents any flu at all! Your WOKE rules are ruining your business and I will be telling everyone to NEVER GIVE A DIME to you ever again.
I plan protests and online blogs to warn others about your treatment of employees.
You disgust me and show your true shame in throwing your employees and donors under the bus. This shows you don't follow JESUS or the Bible at all.
I Pray you go out of business after your ideology forced on others.
SHAME ON YOU! Omaha NE doesn't want your type of business anymore.

Please be advised that I view the Salvation Army's new policy pushing Critical Race Theory within their ranks as racism. The very thought that a Christian organization would debase someone because of the color of their skin is not only unChristain but shows this organization is fine with pushing woke racist ideology. I will no longer donate to The Salvation Army from my 3 companies. Critical Race Theory is evil and teaches children and people of all colors to be racist.

Will no longer be donating money or property now that the SA has jumped on the evil divisive societal poison cRT bandwagon. Demanding every white person apologize for conduct they never engaged in is the epitome of engaging in racism itself. You stupidly insult an entire race which is hardly in line with what a Christian based organization should do.
Whoever came up with this stupid decision should be fired. What you did is no different than if you labeled every African American a criminal and asked everyone to apologize for the crimes committed by a few
When I pass one of your volunteers this season I will neither apologize nor drop one dime into the bucket
If anyone should apologize it is the Salvation Army You should be ashamed of yourselves

I read an article put out from your charity. I see now your charity has joined and made offensive remarks about white people being racist and demand all whites to give an apology. Each year I give lots of money to your goals, but this year I stop. Your suppose to be a Christian organization to help with less than fortunate people and each year I gave a lot. You now have become part of the problem and have joined in on a political move. How dare you blame white people, your suppose to be honest and Christian. Obviously your not! Shame on you for forgetting what the Salvation Army is about. Shame on you for blaming white people. I am a white woman and I am fed up with all this senseless propaganda. All men and women of all colors are my brothers and sisters. Maybe you need to look in the mirror and see with the statement your organization made against white people, that you are the racist in this scenario. This sickened me and I no longer will be donating to your charity, obviously you have forgotten what the Salvation Army was to be all about

For decades I, a white man, have gladly given you clothing, furniture, and money. For you to demand I apologize for being white is vile and disgusting. You shall never get another contribution from me. There are plenty of other deserving organizations who are better than you. You're a hateful disgusting and un-American. Your salvation is lost. Now that you're woke you may go broke.

I have supported the Salvation Army for decades to the tune of thousands of dollars in donations annually.
If this article is true: https://thepostmillennial.com/salvation-army-goes-woke-demands-donors-apologize-for-their-whiteness?utm_campaign=64501
I will NEVER support your organization again.
Please confirm or deny that this is true, and that the Salvation Army advocates this policy.
I thank you for your timely and courteous reply.
Sincerely,
Douglas G. Pfeiffer, D.C.

My family has donated for generations to the salvation army every year .
But we will never support or donate to a company that tells my family " to reflect on our racism "... we've never been racist nor will we apologize for this attack on good decent Americans.
This woke attempt wont work with decent and caring people, so I sincerely hope you reflect on this attack on Americans and trying to divide us by color and race .

This is not Christian in anyway

I had a scheduled pick up for a bed today. I have it in writing and two confirmed voice mails and this Morning a Michael called and told me after leaving a message that the men would be here today between 9 and 11am that they were not coming.

I have had this written contract since early Oct instead of admitting his mistake and finding a resolution he proceeded to bully me and try to intimidate me. when that din't work he sent his boss David to gaslight me and try to intimidate me. When that didnt' work they sent me Gerald. I am waiting for a call back from Gerald.

I will not be bullied or intimidated by a Gang of your male employees and I suggest you take this very seriously. Your hold message says that you do not discriminate - I feel extremely discriminated against and this is not acceptable.

Please have some one who is not a bully and has rational and some of that Compassion that you claim in all your ads get back to me asap.

Sue

I am writing today to inform you of an incident at your 6822 3rd Ave, Brooklyn, NY 11220 store location.

I was attempting to drop off goods for donation at this location, as I have been doing for 15 years. Upon entering the store a nice polite gentleman at the register informed me that they would not be accepting any more donations today. I responded to the employee stating that if they could not accept donation that I would be forced to leave the box outside because I would not be able to take it back with me. He stated that he wanted to see the contents of the box. As I waited for this employee to complete his current customer transaction, a very angry man calling himself the store manager came storming from the rear of the store towards me in the front by the register and furiously stated that if I attempted to leave the box outside the store. He would follow me outside the store and force the box into my car. At that time, I placed the box to be donated on the floor infront of me. I responded to this managers hostile negative response by stating he should not be acting in such a manner. He responded by stating "Get the [censored] outta my store". I responded that "this isn't his store. And that he was not the owner of this location" as I was leaving the location. This manager still furious, over the cashiers head and around another customer threw the box to be donated at me while outside. The box hitting me on the shoulder. Immediately the cashier started to apologize for this managers actions. And attempted to de-escalate the situation. As the other customer there forced the manager back inside. The box fell to the floor after hitting me and 2 large glass cups shattered. I am physically hurt and may peruse legal actions. But the scary part was that an innocent bystander or a child walking past could have been seriously injured.
This location has become toxic under this managers direction. And he must be removed immediately.

My experiences at the Red Shield began around 2013 as I decided to explore the option of moving from Memphis to Atlanta so that God could use me to help people with addictions. I would visit Atlanta for a week at a time, as often as possible, until we were able to move. Initially, Red Shield was the only place that I found that I could afford. I was thrilled to discover the Christ-centered meeting led by the members of Mt. Vernon Baptist Church and started a relationship with their members. After several visits to Atlanta, I found other places to lodge, but I would visit the Christ-centered meeting at Red Shield on each trip.
On August 1, 2020, my wife and I were finally able to move to Atlanta. After learning that Red Shield was loosening their restrictions from CO-VID 19, then I inquired whether they would be open to another Christ-centered meeting. Johnny Smith told me that he was looking for someone to lead a Nacrotic's Anonymous meeting. I said that I only support Christ-centered meetings. Mr. Smith said that I was welcome to attend their Men's ministry that met twice a month.
Michael Davidson led the men's ministry. After meeting Michael, I gave him a copy of my book Turning to God from Idols. Michael began to share the book with the residents. The residents liked it so much that they asked if they could have a class. Once I met the requirements as a volunteer, I started teaching once a week. I shared copies of Turning to God from Idols with some of the staff as well.
Michael Davidson died unexpectedly. When the man that replaced him invited me to his induction then I looked forward to meeting a staff member that I was looking forward to meeting. I was hoping to commend Pastor Dan Schmidt on his service and inquire about becoming a soldier. Because I wanted Pastor Dan to know that I was there to serve and to share some of the things that God has been teaching me, I gave him several of my books.
I asked Pastor Dan if we could meet sometime. He agreed to the next day. The next day, Pastor Dan told me that my book was missing some things and that I did not know any basic Christian doctrine. The next week, I was told that my class was canceled. When I tried to reach Pastor Dan, his wife informed me via email, "Dan said he already spoke with you. Your responses caused a lot of concern that you were teaching principles contrary to our recovery program and Bible studies. I am not sure what else needs to be discussed. We wish you well in your future endeavors, but your point of view and ours do not match. We are not wanting to have contrary ideas put out in our program. Thank you for your willingness to serve. God bless."
The response from Jeanne Schmidt was sent on August 3rd. In mid-September, I sent a letter to Mrs. Schmidt since she is the director. You will find a copy on the next page. The next time that I went to the men's ministry, I was told by an escort that the director has banned me from the facility.

I am addressing this letter to you (in particular.) James 3:17 says, "wisdom from above is first pure, then peaceable, gentle, open to reason, full of mercy and good fruits, impartial and sincere. I pray that you are open to reason and impartial in hearing my view on your decision to deprive your residents of the teaching on addictions that God has given me.
The publishers of The War Cry of January 2019 agree with my findings on addiction. You can find the link to the article at
https://www.qgdigitalpublishing.com/publication/?m=58350&i=550708&p=11&ver=html5
Have you read any of my writing? Can you tell me that there is anything unscriptural? Every book that I publish is also backed with at least two pages of bibliography from other Christian writers. Just take a look at my Facebook page Quality Christian Resources on Addictions to get a feel for my research. I gave Pastor Dan a copy of some of my books and the next day he said that they were erroneous and that I don't know basic doctrine. I have been well indoctrinated by my parents, family, many pastors, books, radio, and most importantly by the Lord Himself. I have many letters of recommendation if you would like to see them
You said that Pastor Dan told you that my teaching is contrary to your bible studies. There is nothing false in my teaching. The other accusation is that I teach contrary to your recovery program. I am guilty of that! I pray that you would reverently consider what I have to say on this. Recovery is unbiblical. Jesus transforms (He is not interested in recovery.) Being conformed into the image of Christ is what I teach (as it is our sanctification.) That means that God desires to make people into something that they were not. I know that it is not what has been taught since the popularity of AA, but it is scriptural.
I'm only sharing this because I am genuinely interested in your residents. I believe that the purposes that God has for me largely involve the Salvation Army. I asked to meet with Pastor Dan that morning to ask about soldiership. Instead, he attacked me and insulted every pastor that I ever had as well as my dear departed dad who taught me well. I have too much reverence for God not to question whether He is being dishonored in this situation.

His glory is my pleasure,
Respectfully yours,
Gregory Madison

www.turningtoGodfromidols.com
[protected]@gmail.com

So my complaint is due to the fact that I can't talk to no person in charge of the campus on Owens Las Vegas Nevada 3639 Owens 89130 due to the fact that I had my car parked on the campus with a proper parking pass like I was inform to have me having hey problem leaving my car park properly in one of your parking spots with my parking permit pass in window visible for me to come back to my car not there and when I talk to hey manager and charge they try to lie and state that some anonymous woman that they gave me a number that I can't get in touch with said that they were there rightful owner and that they call to get their car and impounded and that the tow company that the owner shan't on campus chess got an the facility without there approval and just came and took my car for me to come back and had to pay a Towing fee and impound fee when retrieving my car due to the fact that I'm the rightful owner how was that possible that I called my car to get impounded so I would like to get compensated for my lost possessions time and money and stress 4 no Justified reason due to Associates that are workers for Salvation Army lying and going out of your policies and rules regulation

Good morning Ms. Wach,

My name is Jessica Platt and I was an employee at the Mabee Center from July 26 2021-September 27 2021. I made the decision to resign for my well-being and the concerns I had. I wanted to bring to your attention a few concerns that I had while working there. I was a Case Manager Specialist under Rapid Re-Housing and my supervision was Latashia Edwards. First, let me start by saying I enjoy working as a Case Manager and I have worked in this field/community for a few years now. I would like to put in a formal complaint against Latashia. I spoke with Ms. I would like to address the following concerns: Latashia was very disrespectful towards me by going behind my back and questing from a rental property (proof) about my work, asked formal co-workers asking if they like me. I have had concerns with Latashia the first day we started. In our first meeting together I and two other co-workers set in her office, Latashia referenced that the team is doing the work wrong and she doesn't understand why because she trained them. She would talk negatively about her current co-workers on the team and a past co-worker Rayana. It was very uncomfortable to hear that being that I was a new employee. I had to go out of town and she asked me once where I was going and I responded that I am going out. When I returned to work and on a Team meeting she asked me again. I end up telling her where I went. It is like she has no sense of privacy and is very noisy. I don't understand why she was asking me where I was going when I am not working? It is none of her business. Another concern, If I questioned her or if something didn't make sense to me I would ask to get clarity from her. Latashia would raise her voice at me, she has done that on two occasions. I did not receive the proper train when it was associated with completing the attachment 3 document. Latashia had me and the co-worker work on it together without any training. Latashia sent us an example of a former employee's attachments and email. Latashia did not sit down and explain anything. This created confusion and stress because being a new employee there was a lot of back and forth with no sense of direction from Latashia. because there was so much confusion in completing this document Latashia and the co-worker came to the conclusion that they would be responsible to complete the document. I would give the information to the co-worker each time I would house someone. A few weeks later Tasha tells me and the co-worker that we need to go line by line to work on the document. I was confused because the last conversation we had on attachment 3 is that Latashia and the co-worker would work on that. I gave that example because I want to to see what type of supervisor she was. Latashia was a poor and unprofessional supervisor. She would ask and say one thing when it came to going a project and then change it without letting me know. Over the weeks I notice that I would need Latashia to send me what she is asking in the email form that way I can track what she is saying because unfortunately Latashia's communications skills are not good and she would change her mind. I asked in her office and in Mr. WIlliam's office if she would send me an email when she would want us to do something specific or a project. Latashia told me no she is not going to email me because she sent a message through my formal co-worker who is new to Salavation Army as I was. I told her that form of sending messages and information through another employee did not work for me because the information I don't understand and I would like to get it from my supervisor. Latashia did not like that I held her accountable as my supervisor. I can go on and on but there are so many issues with Latashia that I believe aware of if you are not already. My last concern that I would like to address is in the last meeting that we had with Mr. William she threatens that she would write me up if I and the co-worker did not iron out the issues. She also brought in another co-worker in the meeting that should have not been in the meeting. I told her I was uncomfortable with that other person in the meeting and she still wanted to do the meeting. Mr. Wlliam had to step in and tell her it would be rescheduled. There are so many alarming concerns with her even being a supervisor, she doesn't respect others and talk about hem behind there back. I would like a follow-up with you, I hope that my email make sense and I tried to give a few examples but trust me there is more! I can be reached at [protected].

-Jessica

I sent this complaint to Becky and never received a call or follow up email.