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Denton County Friends of the Family (DCFOF) Customer Service Phone, Email, Contacts

Denton County Friends of the Family (DCFOF)
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2.3 3 Complaints
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Denton County Friends of the Family (DCFOF) Complaints 3

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11:22 am EST

Denton County Friends of the Family (DCFOF) Legal aid

I have acquired services here on and off for several years. The advocate that I worked with is no longer there. I was approved for LASSA thru her several years ago where my divorce was initiated, but I never went through with it and went back to my kids father. Im April 2020, I sought out for services again. This time their help in applying for legal aid was denied. The legal aid group never sent out a formal letter stating this and I do not know why they denied me. DFOF requested that I attend their group classes and to search for a job. I was doing those things that they required and I was told that their legal aid would look at my case again to see if they could take on my divorce case. This was denied and the advocate told me that if I had $2, 000 saved up that I could retain a lawyer that they worked with. The advocate asked and told me to use my stimulus check in which people received during the pandemic to retain my divorce lawyer. I find it offensive and rude that this was advised of me because I have no home of my own nor do I own anything to my name and it seemed like DFOF wanted me to hire an attorney with what little money I had. $2, 000 is not alot of money and I already spent it paying off my credit cards and rent owed to my parents since 4/1/2020. This kind of treatment has made me feel hopeless in getting any help from a domestic battery help center and I am contemplating on going back to my abusive husband. I was approved before and I was hoping to be approved again for legal aid representation. I did ask the advocate to ask about me being on some kind of waitlist, but it seems hopeless. I believe it was wrong to assume that I use my small amount of stimulus check money when that is for essentials.

Desired outcome: Represent me for my divorce case or help me get approved for similar LASSA attorney to represent me in my divorce case.

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4:20 pm EDT

Denton County Friends of the Family (DCFOF) shelter and outreach center

I am being bullied and threatened at the shelter that I went to to find a safe place, I am not receiving help from my advocate and I'm being made homeless on Monday October 29th 2018 because they claim I have not been following my service plans even though I have done everything I said I was going to do and then some and they have not done a thing for me. I called the outreach center to talk to my advocate there and all they did was send an email to this shelter to the people I have a problem with ( I am having problems with my advocate and her supervisor as well as the residents). I am disabled and it took me 2 hours to get out of a regular bed because of pain and they put me in a bunk bed that takes me now over 2 and a 1/2 hours to get out of because of pain. So not only will I be homeless on Monday like they've swore to me they wouldn't do to me but I am being bullied by both staff and residents. I am in their everyday telling them I have tried to do my chores but could not finish because of pain and they get on to me and not the people who are physically capable but are too lazy to do their chores. I am appalled at the treatment I had received when I thought I found a safe place. So just when I thought I could breathe I'm terrified again I would just appreciate it if somebody could punch me in the face so I would be a little more comfortable and and least know I was going to be abused! Why is it that it is OK for people to bully me and they get help, but I do nothing but help people and do everything I say I'm going to do and I am getting kicked out with no where to go and no help from anyone? They are also kicking me out knowing that I have no form of ID and cannot get the form of ID renewed until November 1st at the very earliest, I will not be able to apply for housing until the 1st of November and the 3rd of November as well so I cannot even get into a shelter because I don't have any ID. They promise to be they would not make me go homeless but that is exactly what they are doing and they are taking every chance of survival away from me. I don't understand how you people can sleep at night, let alone claim that you are helping people!

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Update by Jessica Rose Starnes
Oct 25, 2018 4:22 pm EDT

When I say they put me in a bunk bed I mean they made me move all of my things by myself even though I have carpal tunnel and arthritis in both of my wrists and had to go to the emergency Room over it Just to put me in a bunk bed where I have to duck down even though I have a curved spine and fibromyalgia among other things. I had even given them the letter from my doctor stating 7 of the things that are wrong with me and stating that I will never be able to Work again because of them

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1:30 pm EST
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Denton County Friends of the Family (DCFOF) Denton county friends of the family denton texas

This place is a disaster. Receptionist is rude and not all the way there, no one calls back. They discriminate against clients and tell them counseling isn't available due to wait list but let other clients through. The employees have been known to take donations home with them. They aren't friends of my family at all! Do not donate to this useless bunch of people.

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Is Denton County Friends of the Family (DCFOF) Legit?

Denton County Friends of the Family (DCFOF) earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Denton County Friends of the Family (DCFOF) to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, Denton County Friends of the Family (DCFOF) is known for their high standards and safety. If you're thinking about dealing with Denton County Friends of the Family (DCFOF), it's wise to check how they handle complaints.

We found clear and detailed contact information for Denton County Friends of the Family (DCFOF). The company provides a physical address, 5 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Dcfof.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Dcfof.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Denton County Friends of the Family (DCFOF) protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Denton County Friends of the Family (DCFOF) has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of Denton County Friends of the Family (DCFOF) complaint handling

Denton County Friends of the Family (DCFOF) reviews first appeared on Complaints Board on Feb 22, 2017. The latest review Legal aid was posted on Feb 1, 2021. The latest complaint Denton county friends of the family denton texas was resolved on Feb 22, 2017. Denton County Friends of the Family (DCFOF) has an average consumer rating of 2 stars from 3 reviews. Denton County Friends of the Family (DCFOF) has resolved 1 complaints.
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  1. Denton County Friends of the Family (DCFOF) Contacts

  2. Denton County Friends of the Family (DCFOF) phone numbers
    +1 (940) 382-7273
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    More phone numbers
  3. Denton County Friends of the Family (DCFOF) emails
  4. Denton County Friends of the Family (DCFOF) address
    4845 S I-35 E, Suite 200, Denton, Texas, 76210, United States
  5. Denton County Friends of the Family (DCFOF) social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Denton County Friends of the Family (DCFOF) Category
Denton County Friends of the Family (DCFOF) is ranked 47 among 64 companies in the Non-profit Organizations category

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