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The Salvation Army USA Customer Care Service

The Salvation Army USA

615 Slaters Lane, P.O. Box 269
United States - 22313

Customer Support Phone Numbers

+1 800 728 7825 10 1

The Salvation Army USA Complaints & Reviews

The Salvation Army USA / product/prices — exploitation

lulua on Apr 23, 2017
I want to bring to your attention how the Salvation Army Thrift Store located on Linda drive, Pleasant Hill Caifornia is exploiting the poor masses. I am a regular shopper and donor to this store but the prices of items have gone from affordable to ridiculous. A pair of old worn men shoe...

The Salvation Army USA / Service

Kassandra536 on Apr 22, 2017
I went into the store at 6:30pm when i got out of work. I ran through the store looking for pants for my job, because my job has a new dress code. I was in the changing room when there was 10 minutes left. Lukesha continued to yell through the door they are closing and need to go to the...

The Salvation Army USA / Lack of customer service and professionalism

shopper17 on Apr 20, 2017
April 19, 2017 was shopping at a salvation army in redford on grand river and inkster. was shopping for some clothes and was asking a manager named kenyatta for assistance. She ignored me at first then she acknowledged like she was doing me a favor. I was displeased by this exhibit of...

The Salvation Army USA / Person accepting donation was rude

Katy Flores on Apr 20, 2017
I regularly go to the Salvation at 17362 Beach Blvd, Huntington Beach, CA 92647. Today (April 20) at around 11:30 am I parked next to the donation trailer as I always have done in the past and I had some heavy items to unload. Another gentleman was parked next to the trailer who wa...

The Salvation Army USA / The two women who work at salvation army sidney ne

Spacey4 on Apr 19, 2017
The two women at sidney ne salvation army are very rude to people wont take their donations and wont work eith people on prices they have their items marked extremely high on clothes 4 dollars on plain shirt then i seen a pregnant lady come in for food pantry and the lady working was so...

The Salvation Army USA / employees, possibly managers unprofessional behavior

Joannepierce3 on Apr 12, 2017
I went to the Salvation Army in Clinton Twp, Mi April 12, 2017. I spent an hour combing thru mens shorts, taking pictures and sending them to my son to choose which shorts he wanted. I noticed the time and quickly went to go checkout. It was 3:10 and I am an elementary crossing guard and...

The Salvation Army USA / employees at and connected with the local office employees in lake forest, ca.

SOSaccountability on Apr 10, 2017
Horrible experience with luz mundo and her manager pamula (who is never at the store to be accountable for the lying, employees that work there. for one thing I would like a background check on employee luz mundo. is she even legal to work in the united states? secondly what is her...

The Salvation Army USA / Manager lack of professionalism

shopper17 on Apr 8, 2017
march 2017 store#10 detroit, mi mgr. kenyatta hughes The mgr there has a serious attitude, rude, disrespectful, and definitely not a people person. She has no patience with patrons doesn't speak clearly. The store has too many hangers of clothes on racks to access without problems removing...

The Salvation Army USA / Service & products

Ashley Kelly on Mar 27, 2017
Hello, I went to Salvation Army to get clothes for my daughter the other day I love shopping there but decided to go to a new one, and found that this one in a Saugus, MA not only charged up all their prices (ALOT more than they are worth) nevermind the fact that they are used and donated...

The Salvation Army USA / Missing tarp

Leigh M Stigler on Mar 27, 2017
Salvation Army came to our house on Thursday, March 23rd to pick up items. We had covered the items with a pretty big and heavy tarp to protect the items from the elements. The tarp was not a part of the items to take; however when they were done picking up the items and had left the tarp...

The Salvation Army USA / Managers lack of professionalism

Misty Arreguin on Mar 26, 2017
On the day of March 25, 2017 at approximately 8:00pm I entered the Salvation Army with my family to look around for the 50% off sale. We have been customers of the Salvation Army for several years and have never had such a negative, disrespectful, and outright wrong experience. I am a...

Salvation Army at 5950 S. Spaulding In Chicago, il. 60629 / Mobile pantry last, march 24 2017.

Tataysinforoso on Mar 25, 2017
I was in the line & I was #16, if I am not mistaken. I know that mobile pantry is for the public who have low income. I see lots of people who are not in low income, because of the cars they are driving, like new altima by nissan, cadillac, new cars chevy cruze, toyota suv. I do not drive...

The Salvation Army USA / Unethical behavior toward employees

Scout17 on Mar 17, 2017
Today on March 17th, 2017, I had stopped into the Salvation Army Thrift store on 534 Allegheny Boulevard, Franklin, PA 16323 to look around. After finding some things to purchase, I head to the sales clerk at the checkouts. The sales clerk Gloria (no. 10586) was wonderful, and very...

The Salvation Army USA / Disrespectful attitude from a current manager from a particular store

Lillian Cervantes on Mar 15, 2017
I started shopping at the 4130 Ming Ave store in Bakersfield, Ca. a few years ago and immediately it became one of my past time favorites. The staff was very pleasant and the end of the month sales were excellent. I tend to compulsively buy things I don't necessarily need and then just...

The Salvation Army USA / Management

Kylemomo on Mar 15, 2017
I'm an employee that would like to be anonymous at the Salvation Army Newbury park, California store #14. . I want to know the policy about the manager putting cameras up and it's hooked up to nanny cam on his cellphone thru out the store including the break room ? Arnt we sopposed to...

Salvation Army ARC Oklahoma City OK / Arc major erik and carol nickell

April Walker on Mar 12, 2017
Hello, My husband decided to change his life and stop drinking after 20 years and chose Salvation Army ARC Oklahoma City to do so. When I go to see my husband he states the atmosphere is very degrading and you get write ups and prison shake downs. The major is very proud and seems to be...

The Salvation Army USA / Lazy furniture movers / more a business then donation for the needy

jim007007 on Mar 11, 2017
Drop 800-SATruck, these guys are lazy. I recently spent over $2000 on a sofa and love seat brand new from Kanes. I called and rather then have a yard sale or put to the curb my great condition sofa bed and oversized chair with ottoman, which the movers from Kanes were willing to put to the...

The Salvation Army USA / Customer service

Teesie on Mar 6, 2017
During a visit on Saturday, March 4, 2017, I made a cash purchase of some clothing and shoe items Upon arriving home I realize that I had not received everything purchased. It was after closing when this was discovered this so I waited until the next business day which is today, Monday...

The Salvation Army USA / Unkind, abrasive, and harsh customer service

JessJan on Mar 4, 2017
Before leaving the store, but after purchasing an item, it was realized that a neccessary part was missing. We went back over to the cashier and showed her the problem with the item and explained what had been discovered. Immediately she spoke abruptly, with no courteousy, that the store...

The Salvation Army USA / Unethical behaviors by personal/staff/beneficiaries

ltate1970 on Feb 22, 2017
This ARC run by the Salvation Army on 18th Ave in Rockford Illinois has caused emotional abuse, slander, defamation of character and continued to support addictive behaviors by some of there "beneficiaries" residing at this facility. A few of the Majors who run and/or are in charge of thi...

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