The Salvation Army USA Logo

The Salvation Army USA

Having problems with The Salvation Army USA?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

The Salvation Army USA reviews first appeared on Complaints Board on Nov 17, 2008. The latest review Donating furniture was posted on May 11, 2021. The latest complaint there is donation of clothing and several other items but they didn't come to pickup in the last minute twice was resolved on Aug 15, 2018. The Salvation Army USA has an average consumer rating of 1 stars from 602 reviews. The Salvation Army USA has resolved 66 complaints.

The Salvation Army USA Customer Service Contacts

15 Slaters Lane
Alexandria, Virginia
United States - 22313

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Salvation Army USA Customer Service. Initial The Salvation Army USA complaints should be directed to their team directly. You can find contact details for The Salvation Army USA above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about The Salvation Army USA. Discuss the issues you have had with The Salvation Army USA and work with their customer service team to find a resolution.

The Salvation Army USA Complaints & Reviews

The Salvation Army USADonating furniture

I scheduled a pickup in March 2021 to be done in May was suppose to be in morning because I work nights. The day came and it was scheduled for 12 to 3. If course they came at 255p. I had to be back at work at 7p. They came said they had no room, took the drawers to desk and said they would be right back. Then 15 min later I get a call telling me they would come Monday morning. Well its Tuesday now I have been on the phone with the 1 800 number for 1 hr and still no desk pickup. Called to get my drawers back noone knows where they are. I WILL NEVER USE SALVATION ARMY AGAIN AND WILL PASS WORD ALONG TO EVERYONE.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    The Salvation Army USAMail

    Please take me off your mailing list! I've wrote in before to the Los Angeles office and spoke with others to no avail. I donated in the past till I was taken advantage of. I'm also in ministry and I've noticed this organization wast a lot of donors money on mass mail donor request even after they say no. The Salvation Army was taking unauthorized withdrawals from my bank account before. Can you please take my address and name off of your system? Others have promised they would. This should not take a court order. The Salvation Army has made a lot of people angry due to constant mail solicitation even after requesting to be removed. I hope you make a difference in my demand. Thanks for your help and God bless.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Apr 16, 2021

      The Salvation Army USA — Rolex

      During a recent online auction, there was a Rolex listed. Oftentimes, the person who physically sees it can...

      The Salvation Army USAcomplaining about employee

      I was ridiculed while paying at the register by the female manager and a male employee. I am 73 yrs old and have never experienced such.
      Was this another Asian hate action ? Because I am a Filipino myself.
      I may go once a month to this store but this female employee is always there so she may be the manager and I can hear her loud voice ordering her subordinates.
      She did not do what she did to me to the customer ahead of me.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        Mar 26, 2021

        The Salvation Army USA — Co-worker

        Hello, I am an employee at the salvation army family store located in Detroit, MI, 48209. I feel...

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free
        Mar 15, 2021

        The Salvation Army USA — Ms. Harris on 501 E 8th St

        Ms. Harris works on 501 e 8th st in Austin TX Ms. Harris is very, very rude she brings family problem to work...

        Feb 16, 2021

        The Salvation Army USA — Employee

        I am a 5 months pregnant woman with three kids who was place at the 4800 marine drive north salvation army...

        Jan 09, 2021

        The Salvation Army USA — Lieutenant unethical situation

        When my husband voicing his opinion on social media which is his right lieutenant Wayne Meads approached u...

        Jan 02, 2021

        The Salvation Army USA — Racist workers at 1184 Erie blvd Rome NY

        An incident involving a woman name Pamela, her manager name Eleine, that both assumed that because I'm...

        Dec 11, 2020

        The Salvation Army USA — Salvation army

        I am trying to file a complaint on the Salvation Army in Redding California were I was trying to do volunteer...

        Dec 09, 2020

        The Salvation Army USA — Manager, gigi salvation army manassas

        Me and my family have been salvation army advocates since then. We love Salvation Army, and it has alway...

        Dec 09, 2020

        The Salvation Army USA — Unethical behaviour

        I went in to donate some stuff my deceased wife had and I had no use for it. Gentleman instantly became...

        Dec 04, 2020

        The Salvation Army — Donating

        I have donated to the Salvation Army for decades. Now 2020 I have to jump through hoops to donate anything. I...

        Nov 24, 2020

        Salvation Army — Employee break room.. Bed bugs

        Couch in employee break room, has bed bugs. Nothing has been done to remove the couch. No exterminator...

        Nov 11, 2020

        Salvation Army — Help with my utilities

        On the website it says we help families in need, if you are feeling depressed to call and a friendly employee...

        Nov 01, 2020

        The Salvation Army USA — Adult rehabilitation center in Phoenix, AZ

        I went to the ARC in Phoenix and was there for 6 months, during which time I was able to get sober and remain...

        The Salvation Army USAEmployees not wearing masks property

        I dropped off some clothing today at the donation center in Manassas, Virginia and saw two employees sporting mask beards. That renders the mask useless and may expose customers and other employees to COVID-19. Please instruct all employees to wear their masks safely and properly. Maybe you could set up a large donation box where donors can drive up without having contact with your employees.

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Aug 07, 2020

          The Salvation Army USA — Employee

          I donate probably close to 1, 000 worth of merchandise over the years to salvation army. I buy a lot on ebay...

          Jun 30, 2020

          The Salvation Army USA — Thrift store

          Someone in the store named (Guadalupe) whose's spouse contracted Covid19 and passed away. (Guadalupe...

          Jun 27, 2020

          The Salvation Army USA — salem, or. shelter property and grounds

          This place is not only an eyesore for the community but drives down the property values of the surrounding...

          IN THE NEWS

          Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
          If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
          One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
          A consumer site aimed at exposing unethical companies and business practices.
          ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
          You'll definitely get some directions on how customer service can best solve your problem.
          Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.