The Salvation Army USA

On August 29 2022, I traveled to Salyersville, KY to deliver needed clothing, household goods, kitchenware, etc. to the flood victims. I spent the next day visiting the people who lost their homes, vehicles, identity, gardens, crops, worldly possessions, etc. Many of the people ranged in age from the early 30's to the mid 70's with several children included. Some were concerned with coyotes and copperhead snakes that were seen lurking within a few yards of their tents! I also discovered the parents with 4 children, who climbed a tree and held onto their arms and legs until they couldn't any longer, let loose and the children perished. If that wasn't terrible enough, both parents committed suicide! (Side note: you may be asking your self why is he telling me that story and going into great detail-it will become clear as this complaint unfolds!). The needy were asking for Bibles because many of the church's were flooded and Bibles were in short supply-- that was the reason for my visit on Sept 2 2022.I was telling the two employees and a female customer the fore mentioned and because of my passion to help these people I was talking a little louder than normal -but was not ranting and raving by no means. About half way through my conversation, Mr Jim Alley, store manager came up front and directed one of the employees to go in the back. Prior to Mr Alley's arrival the older employee and I had a dialogue about what happened to the children's parents and the customer was so moved and offered to help in this effort we exchanged names and phone numbers. In fact, Mr Alley gave us 2 pieces of paper and a pen so we could exchange information. Mr Alley was talking to the older employee while we exchanged information and the state of affairs in KY. I noticed some hand sanitizer-- 37 bottles to be exact @$1.00 each total purchase price $40.52 and found 1 Bible in the back. Mr. Alley told me the Bible was free-I thanked him for that. I told him the Bible and sanitizer were for the flood victims and if I could receive a discount. He refused. I then asked for his name, he asked why. I told him I just wanted his name, he asked why again. He then said I will give you my card. After I paid I asked for his card he offered and he said why do you want my card. I replied because I want it. He replied, as a business owner we usually receive a reason for asking for ones business card. I told him I was in business to and I wanted his business card. I replied, I want your business card because you were so kind for offering a free Bible. Mr. Alley did not take my comment as truthful so he continue to pursue the question of why?why?why? Do you want my business card-one that he offered. I took it as very confrontational, almost as if he was seeking an argument. He asked again, why do you need my business card. His demeanor and nonverbal communication changed drastically after I asked him for his name the first time! I told him he had received the sanitizer for free free and it was for a humanitarian need. He said, my purchase helped the customers standing next to me and I said that's great but there are flood victims who have nothing. He then raised his voice and said , Get out of my store or I will call the police. ever since you have been in here you have caused trouble (something to that effect). He yelled again, get out! get out! I told him to go ahead call the police I will wait! At that point we were both raising our voices! He yelled "Get out! get out of my store"! I then left. My questions are: If I was causing such a disturbance why wasn't I asked to leave before? Why did Mr Alley drill me over and over and over to the why?why?why? asking for his name? Why didn't the customers complain or employees complain if I was causing a disturbance? I see it as Mr. Alley being very very defensive, argumentative, demonstrative, etc. As a very important side note: why do other Salvation Armies offer a discount on humanitarian needs when Mr Alley refused? Is it the store manager's decision or is it The Salvation Army's policy to help only local people and NOT people who live out of state who lost everything? Let me perfectly clear: I suggest you take this complaint and desired outcomes very seriously. Let's resolve this complaint with desired outcomes within the United States-General Peddle has no need to know!

P.S. Your 240 character maximum in the desired outcome is far too short! Should be at lest 1,000! Have a blessed day!

One of the female cashiers at this location should not be at the register. I visited the store on 08/22around 4pm.

A family waited in line to purchase $1 toy. They only had $20 bill. She rudely declined bill with no apology.

When it was my turn, I had 7 glass items, 1 cheap item she just moved to bin, says no price no sale, and other items she moved to next counter. I paid and she continued to take next customer.

She placed 3 sheets of paper on glass items without a word to me. I assumed it meant pack your own. I asked her for another bag and more paper after I realized it wasn’t gonna be enough. She gave me a small bag and I asked for a 2nd.

She became annoyed and replied that she had a client to take care of. I responded that she did not finish taking care of me before moving on to next. She argued about not packing my glassware because of her long line. And that is fine but she could have communicated that to me and provided me with enough materials to do myself, and apologized before continuing.

She responded that she wasn’t going to go back and forth with me and continued to ignore me. During the time i was paying, the family came back with the $1 cash to pay for toy. She told them to get back in line, unapologetically.

Referring to the Salvation Army from

Anaheim/ /Irvine,/Compton California

For quite some time the salvation army has made a conspiracy (Criminally speaking) where they stalk me, harass me, defame me and with such destroyed my little family. What's worst is that these idiots tried to replace me in my little family with a scrawny [censored] that works for them and the piece of [censored] hit my kid. Now he is probably hiding which he should continue to do as I do. It take likely any abuse to my my son period. I am now suing everyone involved in the conspiracy which includes sheriff dept. Several local PD's this is getting ridiculous as they are supposed to help, instead. They picked up the harassment surrounding my path everywhere I go with a bunch of [censored]GS and I've had enough of this [censored] breath having idiots whom have lost any respect I had for them. As they have willingly participated in the destruction of my little family which I will not let go ever and I will make every one involved pay for it no matter how long It takes me. Also it will be by the justice system or by my own justice. I come to you hoping you resolve this [censored] now as I've lost all patience left in me and I'm begining to act on their stupidity on my own. And I am sure you don't want that as I will expose you all for the real piece of [censored]s you all are so that the country knows and quit donating to this [censored] organization which has focused solely on destroying a survivors family and ultimately will soon too turn me into a criminal and perhaps their worst mistake ever. I've got nothing to lose now and is thanks to you all. Think they'll get away with all they've done and expect me to let go and forgive. You all truly are crazy thinking I'll do that. I suggest you correct this idiots before I correct them for you and expose you all and target you guys as this has now become personal. I give you no more than 3 days to respond and begin talking about a solution. Don't confuse my approach as forgiveness. It is not at all stopping my lawsuit under USCODE42 SECTION 1983 AGAINST LASD AND ALL CONSPIRATORS WHICH INCLUDES SALVATION ARMY. YOU GUYS TRIED TO [censored] OVER THE WRONG SURVIVOR WITH THIS MALICIOUS CRAP. I SWORE I WOULD NEVER AGAIN BE A VICTIM TO ANYONE. NO MATTER WHO THEY WERE PERIOD.

Cindy Abney Director

Reached out for utility assistance was told we did not have a bill so no help. PSO does Power Pay its upfront prepaid to ones electric account. Money could have been pledged but was refused.

First we where told we got help less then a year ago she turned us down. It actually has been 14 or 15 months since we last asked for help. Its only a one time of year help. We need the help and then told she didnt have a bill.

I sent her a copy of our past due balance and our current account status with PSO it is Power Pay and our account number is on it. I have two kids on disability and a wife too. She shunned us pretty badly.

My name is Joshua White my fiance works at a location 8th and Carson will not mention any names nothing but disrespect from Crystal the store manager that was working Saturday August 20th 2012 regards to policies and service rent from Salvation Army my Uncle William Pfeiffer is the development director for the Salvation Army and I too have also been through the program but the treatment that we are getting when spending money that we work hard for in your stores I think this needs to be corrected this has not happened just what it's happened numerous times not to mention I have a service dog and Crystal behind the counter said dogs are not permitted when it specifically States on your door service dogs permitted and are allowed only and my dog got kicked out so I would like to situation Rectify immediately and these employees to be counseled and how to treat customers with respect just as much as we are required to treat employees with respect working at centers like this thank you so much you can contact me at [protected] bye

My Husband and I help out the homeless in our town with clothing blankets and every day item's to survive we're constantly cleaning up trash that people scatter around the Salvation Army we've talked to several employees of the salvation army and they've given us permission to gather up perfectly good clothes and shoes from their dumpster yesterday while I was there a Salvation Army employee pulled up in the company van after they was closed and begin to cuss me threatened to have his wife kick my [censored] and called me every nasty name you can think of even after telling him that I have permission he called me a liar a nasty Bit.. i went home picked up my husband and went back up there but the employee wouldn't come outside or answer the door i have his name I don't believe an individual like this should be employed by the Salvation Army

Hi today August 15,2022 around 2:30 pm I visited the Salvation Army located at 462 Hempstead Turnpike,Elmont NY 11003. I have the worse experience the manager is the worse person i ever seem in my whole life. He was screaming at my kinds calling name and telling them their were not welcome there any more. Let me told you in the past my kinds used to love going there with me today when we left the store they were crying telling me mom why that man was so rude to us all we did was play with our toys in the floor. At that time the store was pack of people my kids were not the only one play but it seem he have something agains us. we not welcome there he screamed at loud at us i really dont understand why he was so mad today why i aways go there to shop and never has any problems at us. This manager need to take a class so he he control his temper specially when kids a present. I try my best not to raise my voice in from of my kids and now this man just at nowhere is screaming and calling my kids names i dont like it he is acting crazy i dont ever ever go there if that man is there he need to be remove out that service and bring someone that really care and love his job because this man doesnt llike it. I will be telling everyone about this issues because that discrimation to me and my kids I am a american citizen so are my kids.

Dropping off donations manager irate and rude.

I was dumping off a truckload of donations there was no one there to receive my stuff so I started setting stuff out the gentleman came out and I guess I have a few items that you guys no longer except. They were ceiling fans just replace them from my house. He stated you can leave the ones that I already sent out but they’re the one in the back of your truck just can’t take it. I said oh OK this is the one that actually has a remote control. I said that’s fine. I said it on the dock. While I was doing that he grabbed the other fans and threw them off the dock. I said no worries I will take us to the dump I have a trashcan over here. I went to grab the fan I placed just placed on the dock and he grabbed it and threw it in the glass shattered cutting my leg. I got mad jumped up on the dock told him he assaulted me and he’s like I don’t press charges. He’s a stop confronting me and apologized for breaking the fans. I could’ve donated them somewhere else or I would’ve took them them to the dump is what I told him. He refused to be accountable for his actions that he took and the assault on me saying I don’t know the glass was gonna hit you do you want me to get you a Band-Aid. This guy is not a customer service oriented person in my opinion. I’ve been shopping here for over five years now and never had such a bad experience. My name is Daniel Wendling phone number area code [protected]

I contacted the Salvation Army and spoke with a woman by the name of Ramona Lopez who is more concerned with interrogating me than assisting me.

I have provided her with over 16 documents she requested, and have had 3 interviews with her on several different occasions requesting the same information. She keeps asking me personal questions and requiring me to give her better answers because the ones I gave her just didn't sit right with her. I am in dire need of assistance, and this lady is harassing me over and over and treating me like a criminal.

I'm currently working full time and waiting to move in to my apartment so I'm residing at the Salvation Army in Wichita Falls, Texas. I was told to have my belongings off of the property by 7am and to come back at 7am for breakfast after I move my property. I moved my belongings (just a couple backpacks of clothing and skin care products) across the street so that I can come back and eat breakfast. When I get to the door I was told that because I left the property I cannot come back in the building until 4pm and several others that left to move their belongings are let back in right Infront of me. This is not fair and the staff is not following policies and procedures correctly.

Thurs28 I spoke with front receptionist asked how to get motel vouchers she said i'd have to come in do paper work I informed her my husband and I had çovid could I do the paper work over the phone she put me on hold came back ask my name then put me back on hold for 30 mins exactly til I hung up and called. Bck then I spoke with case worker who informed me to call the motel they use only 1 to c if they had a room I did so the motel said yes 1 is being cleaned she gave me the price I called the case worker straight back held on for another 10 mins just for her to inform she had just got off phone with the same lady and tell me they were booked I informed the case worker that I slept n my car the night before and had nowhere to go and that both me and my husband had çovid she was very rude and didn't care that I had nowhere to go

How embarrassing is it that the Captains of this Salvation Army can't clean their own house unless their son does it for them. How embarrassing is the piles of dog feces and puddles of urine that sometimes go for days without being cleaned. How embarrassing is it that these two captains literally make fun of people for needing help. You'd think the people running a charity organization would understand the clientele. Just know if you've ever worked with these guys, they have bashed your name behind your back, they have wiped their butts with your donation money, and are only putting on a face for you. Heck I bet captain Ed never told y'all about his adultery issues prior to moving here. I bet captain candy never told you she was a pyramid scheme salesman. I bet you also didn't know captain candy reads Nazi books for fun. I bet you guys also didn't know that these people have made numerous jokes against people of color, religion and culture. These people aren't on your side, they wanted a cozy position so they could look down on what they used to be. Here's one last fun fact for you readers, did you know that captain candy reached out to her son's friends and told them to call police and say he was on heroin (all he ever did was smoke a little pot and needed a walk to cool his head). These people are not who you think they are so please conduct your business and charity responsibly.

Sincerely

A son who's over the lies

Salvation Army,

I've donated money to Salvation Army thinking that it was a wholesome Organization doing good things for people. In November of 2021 you all demanded it from your donators who are white to apologize do apologize for our whiteness. It's disgusting and it's racist. I have requested that you all stop telling me to ask me for donations. I will not donate any money until you have publicly announced an apology for that period it needs to be a solid apology. That is racist and unfair. I've done nothing to any other colored skin individual. I have friends and family that are from 4 races. I am white

Today is July 9th at 12:05 pm in west Springfield Massachusetts Salvation Army truck license plate number L27- 195 was driving recklessly almost running myself off the road and further ahead Almost running a motorcycle off the road. He continued for 5 miles to the Salvation Army in Westfield. The entire time riding way too close to vehicles in front of him. USDOT 1534938. I also have photos of both the license plate, USDOT and the picture of the motorcycle next to the truck if needed. I’m not one to complain but this gentleman is going to kill someone.

Thank You!

It has been over 1 month this food-bank has not been able to assist food assistance. At least two sources have told me the new manager has been taking the food off the truck and selling it for profit. These allegations effect the community of elderly and poor. I can be of witness to say it has been over month waiting for the promise of the food truck to show up?

The Salvation Army family store address 927 6th street in winter heaven Florida is proving everything Extremely over priced. I’m not the first Coustomer to give. Bed google review with pictures. There was A printer out that they are charging $136 dollars second hand and I found it on line for $79 new. Pleas look T the google review for the other customer that posted of a $50 shirt and a $95 dollar dark Vader toy. My pictures are of the print out I was Ted to buy but not for $136.

The mgr was rude and an associate behind the register laughed at me as I walked out of this store because I was trying to return some clothing that didnt fit for a store credit...

I have been going to this store for many years and have spent hundreds if not thousands of dollars here...

Then I looked at a mcm leather 1.000 dollar sofa that she sold for 39.00 (probably to a friend) and remarked that it should never have gone that cheap thats why I think

She refused to return my item..

She should be "fired" for her insensitivity toward a long time customer, not just at this store but I shop at lincoln park gratiot and 15 mile, west vernor and merriman but I will never step foot back into the downtown store again while she is in charge...

So to all my senior friends I will post this on my fb page.

"do not shop at the downtown salvation army store on west fort street!