Menu
Write a review
File a complaint
The Salvation Army USA

The Salvation Army USA review: Unproductive management

T
Author of the review
1:37 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This counselor/case manager is not advocating for any of her clients. Along with others, I received little to no assistance during my stay nor for my aftercare. Her attitude is demeaning/disrespectful. She denied that there were beds available and prevented me from obtaining my birth certificate necessary for housing. No certificate of completion!

Claimed loss: her email is breanca.[protected]@usc.salvationarmy.org THEY CALL HER MS, B

Desired outcome: she should be fired for not helping clients and even going out her way to see them fail.

Confidential Information Hidden: This section contains confidential information visible to verified The Salvation Army USA representatives only. If you are affiliated with The Salvation Army USA, please claim your business to access these details.

View 0 more photos
Update by Toni Liley
Mar 30, 2026 3:19 pm EDT

besides the nurse Beverly and Ms. B case manager the rest of the staff especially monitors are wonderful, helpful, kind and considerate. Mr White, GT, nurse J, therapist Mr. V, Ms. Jamie, Mr. B and Mr. jackson monitors are too notch advocaters for ALL the clients. very supportive and encouraging which is what we deserve in our reach for soberiety. please help those coming after me

Update by Toni Liley
Mar 30, 2026 3:11 pm EDT

she instructed me to choose between 2 of my meds: sinus meds and hydrocodone stating they were the same. I informed her of the error stating that Hydrocodone has psychotropic meds. she as well as her supervisor stated I was inaccurate while stating I was accurate. this made me feel disconcerting and stupid. her attitude toward the client was disrespectful as well; really nasty and mean.

0 comments
Add a comment
  1. The Salvation Army USA Contacts

  2. The Salvation Army USA phone numbers
    Click up if you have successfully reached The Salvation Army USA by calling +1 (800) 725-2769 phone number 0 0 users reported that they have successfully reached The Salvation Army USA by calling +1 (800) 725-2769 phone number Click down if you have unsuccessfully reached The Salvation Army USA by calling +1 (800) 725-2769 phone number 0 0 users reported that they have UNsuccessfully reached The Salvation Army USA by calling +1 (800) 725-2769 phone number
  3. The Salvation Army USA emails
  4. The Salvation Army USA address
    15 Slaters Lane, Alexandria, Virginia, 22313, United States
  5. The Salvation Army USA social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 01, 2026
  7. View all The Salvation Army USA contacts