Menu
Register
Write a review File a complaint
Costco Wholesale Canada Customer Service Phone, Email, Contacts

Costco Wholesale Canada
reviews and complaints

Costco Wholesale Canada's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.costco.ca
www.costco.ca

Learn how the rating is calculated

1.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Costco Wholesale Canada complaints 2

ComplaintsBoard
C
1:00 pm EST

Costco Wholesale Canada Membership

I was in Costco and had our rebate check and was denied using it because my wife’s name was in it and not mine. Our cards are connected and I paid the members ship a few months back. She is the primary account I guess. I don’t understand why I can use the rebate check but your company has no problem letting me pay for the membership and not my wife. I have never been more embarrassed in a lineup of people having that denied and me scrambling to get enough money in my account since you don’t take CC.

Desired outcome: I would like a formal apology and this rectified. This raised the cost for me as now I will be charged in my CC for transferring cash to my bank card. 500 GC is what I want

Read full review of Costco Wholesale Canada
Hide full review
ComplaintsBoard
L
5:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Costco Wholesale Canada wallet stolen while 2 employees ignored the situation

This is a significant complaint. On Saturday Sept 16 in the morning, I was shopping in your store at Britannia and Mavis. An elderly man and a young man stole my wallet out of my purse. I saw them and starting screaming - this man just stole my wallet. THERE WERE 2 COSTCO EMPLOYEES NEAR BY - I ASKED THEM TO HELP ME SEVERAL TIMES AND THEY JUST IGNORED ME. Finally, the younger man pretended to find my wallet behind some skids - of course the money was gone. By the time I went to report this to the front, they were gone. Shoppers are clearly not safe in your store. Why did those employees not call Security immediately. These 2 people would have been caught. Instead I felt very unsafe and unprotected in your store even though 2 male employees were present. I will cancel my membership and never enter again. I have been a faithful customer for over 30 years. You should be embarrassed at your employees behaviour.

Desired outcome: protect your customers.

Read full review of Costco Wholesale Canada
Hide full review

Is Costco Wholesale Canada legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Costco Wholesale Canada to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Costco Wholesale Canada is known for their high standards and safety. If you're thinking about dealing with Costco Wholesale Canada, it's wise to check how they handle complaints.

Costco Wholesale Canada earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Costco.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Costco.ca you are considering visiting, which is associated with Costco Wholesale Canada, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Costco Wholesale Canada website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the costco.ca. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We conducted a search on social media and found several negative reviews related to Costco Wholesale Canada. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Costco Wholesale Canada reviews 0

Looks like Costco Wholesale Canada has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Costco Wholesale Canada, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Costco Wholesale Canada

Screenshot Costco Wholesale Canada
Costco Wholesale Canada, operating under the domain costco.ca, is a leading membership-based warehouse club retailer in Canada. With a strong presence across the country, Costco has established itself as a trusted and reliable destination for a wide range of products at competitive prices.

One of the key aspects that sets Costco Wholesale Canada apart is its membership-based model. Customers can become members by paying an annual fee, which grants them access to the exclusive benefits and services offered by the company. This membership approach allows Costco to maintain a loyal customer base while providing them with exceptional value and savings.

Costco.ca serves as the online platform for customers to conveniently browse and purchase products from the comfort of their homes. The website offers a user-friendly interface, making it easy for members to navigate through the extensive product selection available. From groceries and household essentials to electronics, appliances, and even travel packages, Costco.ca offers a diverse range of high-quality products to cater to various customer needs.

One of the key advantages of shopping at Costco Wholesale Canada is the company's commitment to providing its members with exceptional value. By leveraging its strong buying power, Costco is able to negotiate competitive prices with suppliers, passing on the savings directly to its customers. This approach allows members to enjoy significant discounts on a wide array of products, making Costco a preferred choice for budget-conscious shoppers.

In addition to its product offerings, Costco Wholesale Canada is also known for its excellent customer service. The company strives to ensure customer satisfaction by providing a hassle-free shopping experience both in-store and online. Costco's dedicated and knowledgeable staff members are always ready to assist customers with any inquiries or concerns they may have, further enhancing the overall shopping experience.

Furthermore, Costco.ca offers additional services such as photo printing, optical services, and pharmacy services, further adding value to its membership offering. These services are designed to meet the diverse needs of customers, making Costco a one-stop destination for a wide range of products and services.

Overall, Costco Wholesale Canada, operating through its website costco.ca, is a reputable and reliable retailer that offers a vast selection of products at competitive prices. With its membership-based model, commitment to value, and exceptional customer service, Costco continues to be a preferred choice for Canadian shoppers seeking quality products and savings.

Overview of Costco Wholesale Canada complaint handling

Costco Wholesale Canada reviews first appeared on Complaints Board on Sep 16, 2023. The latest review Membership was posted on Nov 9, 2023. Costco Wholesale Canada has an average consumer rating of 1 stars from 2 reviews. Costco Wholesale Canada has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.7
702 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Costco Wholesale Canada contacts

  2. Costco Wholesale Canada emails
  3. Costco Wholesale Canada social media
Costco Wholesale Canada Category
Costco Wholesale Canada is related to the Department Stores category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.