Costco Wholesale Canada’s earns a 1.0-star rating from 2 reviews, showing that the majority of shoppers are dissatisfied with their purchases and overall shopping experience.
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Membership
I was in Costco and had our rebate check and was denied using it because my wife’s name was in it and not mine. Our cards are connected and I paid the members ship a few months back. She is the primary account I guess. I don’t understand why I can use the rebate check but your company has no problem letting me pay for the membership and not my wife. I have never been more embarrassed in a lineup of people having that denied and me scrambling to get enough money in my account since you don’t take CC.
Desired outcome: I would like a formal apology and this rectified. This raised the cost for me as now I will be charged in my CC for transferring cash to my bank card. 500 GC is what I want
wallet stolen while 2 employees ignored the situation
This is a significant complaint. On Saturday Sept 16 in the morning, I was shopping in your store at Britannia and Mavis. An elderly man and a young man stole my wallet out of my purse. I saw them and starting screaming - this man just stole my wallet. THERE WERE 2 COSTCO EMPLOYEES NEAR BY - I ASKED THEM TO HELP ME SEVERAL TIMES AND THEY JUST IGNORED ME. Finally, the younger man pretended to find my wallet behind some skids - of course the money was gone. By the time I went to report this to the front, they were gone. Shoppers are clearly not safe in your store. Why did those employees not call Security immediately. These 2 people would have been caught. Instead I felt very unsafe and unprotected in your store even though 2 male employees were present. I will cancel my membership and never enter again. I have been a faithful customer for over 30 years. You should be embarrassed at your employees behaviour.
Desired outcome: protect your customers.
Is Costco Wholesale Canada legit?
Costco Wholesale Canada earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Costco.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Costco.ca you are considering visiting, which is associated with Costco Wholesale Canada, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Costco Wholesale Canada website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the costco.ca. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We conducted a search on social media and found several negative reviews related to Costco Wholesale Canada. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Costco Wholesale Canada
One of the key aspects that sets Costco Wholesale Canada apart is its membership-based model. Customers can become members by paying an annual fee, which grants them access to the exclusive benefits and services offered by the company. This membership approach allows Costco to maintain a loyal customer base while providing them with exceptional value and savings.
Costco.ca serves as the online platform for customers to conveniently browse and purchase products from the comfort of their homes. The website offers a user-friendly interface, making it easy for members to navigate through the extensive product selection available. From groceries and household essentials to electronics, appliances, and even travel packages, Costco.ca offers a diverse range of high-quality products to cater to various customer needs.
One of the key advantages of shopping at Costco Wholesale Canada is the company's commitment to providing its members with exceptional value. By leveraging its strong buying power, Costco is able to negotiate competitive prices with suppliers, passing on the savings directly to its customers. This approach allows members to enjoy significant discounts on a wide array of products, making Costco a preferred choice for budget-conscious shoppers.
In addition to its product offerings, Costco Wholesale Canada is also known for its excellent customer service. The company strives to ensure customer satisfaction by providing a hassle-free shopping experience both in-store and online. Costco's dedicated and knowledgeable staff members are always ready to assist customers with any inquiries or concerns they may have, further enhancing the overall shopping experience.
Furthermore, Costco.ca offers additional services such as photo printing, optical services, and pharmacy services, further adding value to its membership offering. These services are designed to meet the diverse needs of customers, making Costco a one-stop destination for a wide range of products and services.
Overall, Costco Wholesale Canada, operating through its website costco.ca, is a reputable and reliable retailer that offers a vast selection of products at competitive prices. With its membership-based model, commitment to value, and exceptional customer service, Costco continues to be a preferred choice for Canadian shoppers seeking quality products and savings.
Overview of Costco Wholesale Canada complaint handling
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Costco Wholesale Canada contacts
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Costco Wholesale Canada emailsservice@costco.ca94%Confidence score: 94%Support
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Costco Wholesale Canada social media
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