I signed a Royal Holiday vacation club contract on June 30, 2026, while vacationing in the Dominican Republic. On July 1, 2026, I requested cancellation and a full refund before using any membership benefits. We paid approximately $6,000. Westlake denied our claim, stating that we had not tried to cancel and that we used promotional gifts, including a spa treatment and a meal. We are willing to pay the reasonable value of those items, approximately $200 each, but they do not justify keeping nearly $6,000. We are seeking help canceling the contract and recovering the remaining money owed to us.
Desired outcome: Get refund and cancellation
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