SUBMIT A COMPLAINT

Sundance Vacations Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Sundance Vacations

264 Highland Park Blvd
Wilkes Barre
Pennsylvania
United States - 18702

Customer Support Phone Numbers

+1 800 220 9400(Customer Service) 2 0
+1 570 820 0900(Head Office) 1 0
+1 717 651 1300(Harrisburg) 1 1
+1 610 962 700(King of Prussia) 1 0
+1 412 256 7140(Pittsburgh) 1 0
+1 973 265 0221(Parsippany) 1 0
+1 202 760 2490(Washington D.C.) 1 1
Harrisburg
4000 Crums Mill Road, Harrisburg, PA 17112
 
King of Prussia
620 Allendale Drive, Ste. 150, King of Prussia, PA 19406 
 
Pittsburgh
169 Mall Cir. Dr., Monroeville, PA 15146

Parsippany
959 US Hwy 46 East, Suite 103, Parsippany, NJ 07054
 
Washington D.C.
4400 Jennifer St. NW, Suite 360, Washington, DC 20015
Plus

Sundance Vacations Complaints & Reviews

Sundance Vacations / misrepresentation of product, I feel unethical sales tacticts. can not provide services promised. allways an upsell in every property we visted.

Sh
Nov 12, 2018

I have been a fully paid member for more than 4 years. we purchased 12 weeks, and chose not to use the other weeks promised. The promise of those weeks required a full time job to obtain. We were then subjected to outside companies coming into our home to "Upgrade" our membership because we...

Sundance Vacations / 10 one week vacation plan and 5 years later no vacations

Le
Oct 31, 2018

after 5 years we paid off a $5000 loan and paid a monthly maintanance fee of $33.80 so far $1622.40 and $5000 total $6622.40 and they either had nothing in the areas they originally told us they did or no where near the area. To really rip us off we were never told about the $369 fee for...

Sundance Vacations / manager

Mi
Aug 10, 2018

I was working for Sundance vacations tamaqua office for a short time when I started everything was great then I wasn't getting enough bookings and was made to feel I wasn't doing good enough when I tried to do whatever I could to do better i got reprimanded in a completely unprofessional...

Sundance Vacations / "free" vacation

Ja
Mar 12, 2018

They invite you to their office to convince you to buy their package which is a fraud plan in itself on top of it, when they say they will offer a free trip to somewhere they will make you pay every penny for it, or they will offer you a plan such that you would not take it. For example...

Sundance Vacations / their false advertisement

St
Dec 03, 2017

Sundance Vacation, Take A Break Travel, Customer Service Network are all part of the same group in which I had a terrible experience with. I was originally called to be informed that I had won a "free" trip and a fire kindle and I would be able to pick up these prizes at a location in NJ...

Sundance Vacations/Travel Advantage Network / unkept promises and expenses

Fr
Jul 21, 2017

I bought this vacation plan from Sundance Vacations and overtime I take a vacation, it cost me money and more money. Now I have planned vacations to the Dominican Republic and I am told that it is mandatory to purchase all inclusive package of $85.00 per day but here is the catch. The...

Sundance Vacations / They pretended to be very helpful, but in reality they want only money

Re
Dec 03, 2015

I have visited the presentation of Sundance Vacations. The team was so friendly and was ready to do everything for you. I finally signed the contract with them, but when I asked if I didn’t have enough money to pay them, the rep said that they would figure something out. When I had some income...

Sundance Vacations / Vacations

Cr
Sep 15, 2015

I am paying a company (Sundance) for vacations that have an additional charge and two separate monthly fees. I get nothing out of this vacation package except a headache and wasted money. Nothing that I have attempted to book is available, nothing!

Sundance Vacations / Material Misrepresentation

Cq
Aug 04, 2015

I signed up with Sundance Vacations back in November 2014 at their New Jersey branch. I had won a free trip at Six Flags Great Adventure in New Jersey but they asked me to come in to see the presentation. After the presentation, which already wears you down as it is, they sit you down...

Sundance Vacations, Inc. / Unable to Cancel

Sp
Jan 06, 2015

I called today to cancel my account with Sundance Vacations, Inc. I was mysteriously dropped from my first call attempt. On my second one, I talked with a supervisor, who would not let me cancel my account. She eventually hung up on me. I am dissatisfied with every aspect of this company. Do not fall for their gimmicks.

Sundance Vacations / Plan With Tan / Travel Advantage Network / Misrepresentation, manipulation, illegal business practice

Am
May 09, 2014

Travel Advantage Network, part of Sundance Vacations, uses very manipulative and illegal business practices. In my case, they got me to go to their presentation by telling me I would get a free cruise. While there, they used many material misrepresentations to lure me in. I was told studio...

Sundance Vacations / Waste of money

Pq
May 06, 2014

Was sold a vacation package for $5, 000 for 10 weeks of vacations at various locations. When you add on the yearly service fee of $350.00 plus the booking fees, a week of vacation ends up costing $1000 if you only do 1 a year. TAN sent me an offer for a "FREE" week which ended up costing...

Sundance Vacations / Fake nascar certificate

Ju
Apr 12, 2014

John was told on the phone he had won 2 tickets to the June Nascar race in Dover Delaware. This is a scam don'tbelieve a word Sundance Vacations tell you it is false. We went to the website to go to to claim our tickets. There is not a website found. It only comes up to the Sundance...

Sundance Travel / Disclosure/misrepresentation

Su
Jan 16, 2013

I attended the presentation for the free getaway from Sundance Travel in Penna. . I attended realizing that there would be extraneous fees--there are.The presentation is smooth but they do pressure and try to sell their travel packages. There was one travel package (small and not costly...

Sundance Vacations / Tri State Financial / Scam!

Em

Do not fall for their "Win a Trip" scam. You do not win anything. A way for them to bypass the FCC DNC list and harass you. They get you to a high pressured sales pitch and start off by telling you it's not a high pressured sales pitch, lol! We should have went running out the door...

Sundance Vacations / Scam or Rip off

Te

Has anyone tried to book a vacation through Sundance or Tan, and not been able to get a date or month because all reservations are booked from now until whenever. I tried booking a few day get away in 5 different locations and all were booked. I tried from Oct. thru March of next year...

Sundance Vacations / Tactics

Ci

So the family went to a Globetrotters game and filled out a prize form. Interesting that my wife hand picked out of hundreds of forms. So much for being random. She got the call to come sit in on an hour presentation and then we would get a paid cruise (except for taxes). Catch was that we...

Tan Vacations/Sundance / MISREPRESENTATION

Mi

In November 2011, my husband and I went to a seminar offered by Sundance. We subsequently signed up for 12 weeks of vacation at all of their "top of the line", five star vacation areas. We have had nothing but problems. My daughter, age 28, went to the Dominican Republic. The services and...

Sundance Travel / SCAM

Ew

Me and my Fiancée went to this BS place - Total SCAM!! Yea they say that they won't pressure you into anything...total BULL – We knew this was a scam within the first 10min and a lot of people actually fall for this SCAM!! They wouldn’t leave us alone we said no to...

Sundance Vacations / Cancellation

Sa

I you wind up sitting in the offices of this company listening to a presentation and you have second thoughts, get up and run outta there. It is a very high pressure pitch with very tiny writing. I have given up $1200 of my hard earned money for nothing. They offered me a trip to a place I...

Sundance Vacations / Tri State Finanical / Travel Advantage Network / Cancellation/Refund

Ch

In October 2009, I fell hook line and sinker for what was presented to me as a fabulous deal. Unfortunately, much to my dismay, here I am 2 years later and trying to cancel my contract and finding that this contract was misrepresented and had so many omissions to begin with some may...

Sundance Vacations / Brookfield, Wisconsin

Ji

Sundance was holding a sweepstakes at a local fair the summer of 2010, to win a "free" cruise in which I signed up for. I received a phone call a few days later stating that I had won and would need to come in for one hour to sit through a "presentation" for one hour in order to receive...

Sundance Vacations / Misleading free cruise

18

This "free" cruise is supposed to be valued at $1, 200 dollars for a basic, inside, bunkbed room??? I understand that taxes must legally be paid by the person cruising, but you can easily find an all-inclusive cruise package (airfare, ground transportation, etc.) for under $1000 (taxe...

Sundance Vacation / Telemarkers Calling stating i won a free trip

Ro

I entered to win a beautiful red car at a Nets basketball game. A few weeks later i get a call saying i won a 3day 2 night trip to Flordia or Las Vegas. Asking did i have a husband or boyfriend to bring along. Very spektical i took all the information down and a friend and i make the 2...

Sundance Vacations / High Pressure Sales

Wo

I went to the presentation, heard the schpeal for about 2 hours, I should have walked away immediately, but I have a really hard time telling "NO" to anybody. I ended up buying a bare minimum package, 7 weeks for $2500 and they let me trade in my "free" cruise for an 8th week. They will...

Sundance Vacation package / Fraud ?

Wm

Recently received a call stating that we were selected to receive a free vacation from an entry we filled out a exhibit center. Curious, we called. The vacation and a $20 reimbursement from a restaurant of our choice if we sit through there presentation. Bored, we went. Sundance presented a...

Sundance Vacations / Scam

Su

I won a 'free vacation' from this outfit. Surprisingly, so did the other people I was with who also filled out entry forms. I did a quick look online, and good grief! This company is horrible! I called them back to tell them to give the 'free vacation' to someone else...

Sundance Vacations / SCAM HARRASSMENT

Ca

After being scammed into a vacation package deal with Tan Vacations, Sundance Vacations, now I am being harrassed at all hours of the day and night by their financer, TRI STATE FINANCIAL. They call me at least 5-6 times a day from an unknown number, and as long as they don't initially...

Sundance Vacations / FRAUD

Ca

I went to a computer show with my husband, and filled out a form for a contest to win a cruise/airline tickets. Of course, we won, I think everyone that enters wins, and got talked into this vacation deal (PLAN WITH TAN.) I followed all of the rules, and was told that EVERY FRIDAY AT...

Smart Travel Aka Sundance Vacations / Possible Scam

Su

My boyfriend and I had gone to the Cincinnati beer festival several months ago and put our names in to either win a car or a cruise. He received a phone call from [protected] and spoke with 2 women, Kathleen and Yvonne, and they stated that we had won a cruise and gave him a confirmation #...

Sundance Vacations / Vacation Plns

Ej

I recently went to a Sundance Vacation presentation and listened very thoroughly to what the presenter was saying. $15, 000 dollars for a 30 vacation package. A $500 dollar vacation sounds good door to door. I mean from the time you leave the house until you get home you only spend $500...

Sundance Vacations / Ethical behavior

Fi

First, Sundance Vacations is not a scam. They sell wholesale weeks of vacations at a price, that in some cases, is lower than what you would pay retail. There are other limitations that will drive the cost higher than retail. With that being said, please allow me to explain the Sundance...

Sundance Vacations / scams

Lm

I have a membership with Sundance Vacations, and this is a mistake and a headache. I was hesitant with the offer of the $12, 000 vacation package because it was rather expensive and I wasn't sure how soon I'd be able to travel, the sales rep offered my husband and I extra week...

Sundance Vacations - Travel Advantage Network / Paying for something I'll never get to use

To

I am very worried about my membership with TAN. I see that Sundance Vacations has lost there license. I have been a member since 2005 I believe and have used their service 1 time. I paid a great deal of money and would like to know my options.

Sundance Vacations / RIP OFF Sundance/plan with tan

Ka

Purchased a vacation club 3 years ago. Had one vacation it was roach infested and my sister had to get her money back.. It took 3 months for the company to refund the money. They charge a maitenance fee of 300.00 every Oct . I refuse to pay it. SUNDANCE VACATIONS is a rip off. Got me for...

Sundance Vacations / misrepresentation

Do

Sundance Vacations Sweepstakes 0 Up Down By Anon (not verified) on Fri, 04/17/2009 - 9:30am. If you entered the Sundance Vacations sweepstakes with the hopes of winning the grand prize but NOT with the express intent of inviting relentless telemarketing calls bordering on harassment, and you...

Sundance Vacations (Tan Vacations) / Scam

Cs

My girlfriend and I were completely mislead when we signed up for TAN vacations. At the time that we attended one of their information sessions, we were concerned about the economy and if we would be able to finance this vacation package, if God forbid, either one of us were laid off. We...

Sundance Vacations / 3-day cruise

Fo

Thank you, Nick, for your post. I checked my voice mail over my lunch hour today and got a message from "Isabelle" saying that she had wonderful news for me regarding a contest entry I filled out at a recent baseball game I attended in Milwaukee. (Actually, I should probably complain to...

Sundance Vacations / Terrible company

Sa

My boyfirend and I recently purchased a vacation plan from Sundance after filling out a raffle ticket at a Bull's game. We did indeed recieve a free cruise (3 night 4 day) with round trip airline tickets included. We haven't taken it yet b/c its valid for a year and we want to...

Sundance Vacations / Actually Not a Scam

Tr

Hi everyone, I just wanted to clear some things up about Sundance Vacations. I, by no means, work for, or really care about Sundance Vacations other than winning a 3 day cruise and round trip airfare from them. I am actually writing because when I read all the complaints about thi...