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Madras Travels & Tours Profile

Madras Travels & Tours

www.madrastravels.com

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5.0

Overall reputation rating based on reviews and complaints

Madras Travels & Tours earns a 5.0-star rating from 0 reviews and 1 complaints, indicating that most travelers are exceptionally satisfied with travel arrangements.

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Latest Reviews and Complaints

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3:41 pm UTC
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Madras Travels & Tours The agent for three times called and asked for money

My husband bought travel package from the company Madras Travels and Tours PVT Ltd. He bought 14 days vacation in India, and we were so excited. He paid for the order and got the confirmation email, but after 4 days the agent contacted us and told that we needed to pay more. He added some additional fees and we didn’t understand why. So he called and asked for more money for several times, but when we wanted to cancel the vacation, the agent suddenly hung up on us. I wonder if there are other people, who had the same experience. Let’s share views about this company.

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Madras Travels & Tours Reviews and Complaints

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Madras Travels & Tours complaints: history and resolution overview

Madras Travels & Tours has received 1 complaints on ComplaintsBoard. The first reported case, The agent for three times called and asked for money, was published on Apr 19, 2014, and the most recent complaint, The agent for three times called and asked for money, was posted on Apr 19, 2014.

Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, The agent for three times called and asked for money, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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Is Madras Travels & Tours Legit?

Madras Travels & Tours earns a trustworthiness rating of 98%

Highly recommended, but caution will not hurt.

Our conclusion: Madras Travels & Tours stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Madras Travels & Tours's reputation as a trustworthy leader in their field. Customers can rely on Madras Travels & Tours's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Madras Travels & Tours. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Madras Travels & Tours resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Madras Travels & Tours has claimed the domain name for madrastravels.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Madrastravels.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Madrastravels.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

According to our analysis, Madras Travels & Tours appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • Madras Travels & Tours protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Madras Travels & Tours has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Madras Travels & Tours Category
Madras Travels & Tours is ranked 197 among 403 companies in the Travel and Vacations category