- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Replied
The agent for three times called and asked for money
My husband bought travel package from the company Madras Travels and Tours PVT Ltd. He bought 14 days vacation in India, and we were so excited. He paid for the order and got the confirmation email, but after 4 days the agent contacted us and told that we needed to pay more. He added some additional fees and we didn’t understand why. So he called and asked for more money for several times, but when we wanted to cancel the vacation, the agent suddenly hung up on us. I wonder if there are other people, who had the same experience. Let’s share views about this company.
The complaint has been investigated and resolved to the customer's satisfaction.
Greetings from Madras Travels and Tours!
This is to inform you all that this complaint is not pertained to us, Madras Travels and Tours. There is so such booking done or instances happened in our company. It might be an other company having similar names. We always intend to have the most satisfied customers and the numbers keep growing daily. Kindly check out our website. www.madrastravels.in for your clarification. If you need to talk to us kindly contact us on our land line number- 91 44-42022244 .
Thanks...MTT Team
Is Madras Travels & Tours legit?
Madras Travels & Tours earns 98% level of Trustworthiness
Perfect Trust Endorsement: Madras Travels & Tours achives 98% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Madras Travels & Tours. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Madras Travels & Tours resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Madras Travels & Tours has claimed the domain name for madrastravels.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Madrastravels.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Madrastravels.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
According to our analysis, Madras Travels & Tours appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
However ComplaintsBoard has detected that:
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- Madras Travels & Tours protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Madras Travels & Tours has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Madras Travels & Tours complaint handling
-
Madras Travels & Tours contacts
-
Madras Travels & Tours phone numbers+91 979 118 2248+91 979 118 2248Click up if you have successfully reached Madras Travels & Tours by calling +91 979 118 2248 phone number 3 3 users reported that they have successfully reached Madras Travels & Tours by calling +91 979 118 2248 phone number Click up if you have UNsuccessfully reached Madras Travels & Tours by calling +91 979 118 2248 phone number 0 0 users reported that they have UNsuccessfully reached Madras Travels & Tours by calling +91 979 118 2248 phone number100%Confidence scoreCustomer Service+91 444 202 2244+91 444 202 2244Click up if you have successfully reached Madras Travels & Tours by calling +91 444 202 2244 phone number 2 2 users reported that they have successfully reached Madras Travels & Tours by calling +91 444 202 2244 phone number Click up if you have UNsuccessfully reached Madras Travels & Tours by calling +91 444 202 2244 phone number 0 0 users reported that they have UNsuccessfully reached Madras Travels & Tours by calling +91 444 202 2244 phone number100%Confidence scoreAir Tickets / Inbound & Outbound Tours+91 900 307 4927+91 900 307 4927Click up if you have successfully reached Madras Travels & Tours by calling +91 900 307 4927 phone number 2 2 users reported that they have successfully reached Madras Travels & Tours by calling +91 900 307 4927 phone number Click up if you have UNsuccessfully reached Madras Travels & Tours by calling +91 900 307 4927 phone number 0 0 users reported that they have UNsuccessfully reached Madras Travels & Tours by calling +91 900 307 4927 phone number100%Confidence scoreAir Tickets / Inbound & Outbound Tours+91 900 307 4528+91 900 307 4528Click up if you have successfully reached Madras Travels & Tours by calling +91 900 307 4528 phone number 1 1 users reported that they have successfully reached Madras Travels & Tours by calling +91 900 307 4528 phone number Click up if you have UNsuccessfully reached Madras Travels & Tours by calling +91 900 307 4528 phone number 0 0 users reported that they have UNsuccessfully reached Madras Travels & Tours by calling +91 900 307 4528 phone number100%Confidence scoreAir Tickets / Inbound & Outbound Tours+91 984 004 0298+91 984 004 0298Click up if you have successfully reached Madras Travels & Tours by calling +91 984 004 0298 phone number 1 1 users reported that they have successfully reached Madras Travels & Tours by calling +91 984 004 0298 phone number Click up if you have UNsuccessfully reached Madras Travels & Tours by calling +91 984 004 0298 phone number 0 0 users reported that they have UNsuccessfully reached Madras Travels & Tours by calling +91 984 004 0298 phone number100%Confidence scoreCar Rental / Luxury Coaches
-
Madras Travels & Tours emailsinfo@madrastravels.com94%Confidence score: 94%supportcarrental@madrastravels.com78%Confidence score: 78%
-
Madras Travels & Tours addressPSK Booshanam Mahal 2nd Floor (IOB Upstairs), 127, 100 Ft. Bye Pass Road, Velachery, Tamilnadu, Chennai, 600042, India
-
Madras Travels & Tours social media
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!