Round Table Pizza
reviews and complaints

Said his name was me. Said he was the owner. Wanted to fight me over question about the red sauce. Worst customer service experience ever, in my 50 years. Will not ever go to that resturant ever again if he is the owner. It's a shame because I have gone there for most of my life. Sunnyvale, Ca Old San Francisco Road. Pizza was good.

On jan. 5, 2021 about 8pm I was using the online ordering using a gift card and tried to purchase pizza but when u enter all info and confirm order it will send u back to start page and it completely wiped out my gift card of $50 dollars and left it with $0 balance so I was forced to use my atm card over the phone to confirm a seperate order
This is the 2nd time I have sent this complaint and still waiting on some type of reply thanks
Ive enclosed the gift card number to confirm
Gift card number
[protected]
Pin-10
$50 gift card amount

Bad as ttitude like privileged couldn't get order right 30 dollars would you pay where going somewhere else cold .

You guys charge $ 1.75 for extras that you want on a pizza according to online ordering.
If the pizza I order comes with green onions (for example) and I decide I don't want the green onions but instead would like to substitute with pineapple (for example), why do I get charged $ 1.75? I am not wanting to order an extra side but instead I just want to substitute one item for another.

I was told by the manager at your store located at 7921 s. Hosmer in tacoma, wa that she doesn't have any control over that. She says they are just following corporate rules.

Your prices are on the high end but they are very good. Please respond to my inquiry.

Thank you.

7/26/2020 I ordered #5001
Invoice number:[protected] Large Double Pepperoni special an I didn't get a rewards number for my points on my Receipt. I call 0914 Roundtable an asked the manager if I can get references number to redeem my points so I can get my rewards points an was told there is nothing they can do.
I am not happy with customer service I was provided. I feel its not fair an I should get the points that I earned.

Hi,

I just ordered take out from the Round Table in Glendale, CA. They forgot an item from our order and when I tried calling, the number online did not work. I am hoping to get a refund for the item missing but I cannot reach anyone. Please help, thanks! My email is [protected]@gmail.com and my phone number is 805.471.1331.

Thank you very much for your assistance.

Both Round Tables in Sonora Ca. no longer provide the medium size "To Go"
salad bar choice.
The small choice is just too small, the family size is just too big, the medium
size works best. It's perfect
Please change your new policy on "medium salad bar - to go containers" and bring them back. Thank you. [protected]@yahoo.com
Signed, Hungry In Sonora.

At what point did round table decide to change how they make the garlic twists? They used to be the best thing round table made, they were soft and chewy, cheesy and wonderful. Now I'm sad to say they are over cooked and dry with no cheese and barely and garlic sauce. The ones we just received were truly awful, we tried to get different ones and they refused to make any new ones. I'm very unsatisfied with the quality round table has allowed themselves to slip to. Horrible just horrible. We will not be eating at round table pizza anymore and will tell all of our friends and family about our experiences

On December 31st I went in to Round table ordered a personal Pizza at 6:04 pm my order was taken by Michael B. When I was ordering my Pizza I heard him say the order would Take 25 minutes so I said ok. Left and came back, when I came back he said that it would take another 25 minutes and I said you said it would be 25 minutes and he said no I said 1 hour and 15 minutes and I said no you said 25 minutes he gave me an attitude and said let me check and went to the back and asked them about my pizza. Im vert upset because it should not take 1 hour and 15 minutes for a personal pizza.

Tonight im at the round table in santa rosa across from codding town mall. I watched the employee take my order and then went and made a pizza without washing their hands or putting on gloves. While we are waiting for our food. Another employee put a dirty recipe on top of the pizza that costumer was going to dine in. No one is putting their hair back, or being friendly. And on top of that i got home and my pizza was raw on the bottom.