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Ruby Tuesday Customer Care Contacts

Ruby Tuesday, Inc.

150 W. Church Ave.
Maryville
Tennessee
United States - 37801

Customer Support Phone Numbers

Phone:
+1 865 379 5700 28 13
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Ruby Tuesday Complaints & Reviews

Ruby Tuesdays / Service and food

Cm
CMacN on Jun 20, 2017
My girlfriend took me there for father's day and besides TERRIBLE service my steak was burnt and I couldn't find the waitress to complain. We had a horrible time. We rarely go there and now I know why! This was quite a downfall to my father's day! I have eaten here before and had good food...

Ruby Tuesday / misleading ad

Ja
James Thomas on Jun 16, 2017
So I received an email, Fathers Day Gift Inside, that for every $50 gift card get a $15 Bonus Card and Offer available until July 25th. So when I tried to do online it said a gift card would have to be mailed so I went to the store and bought a card and got a bonus card so I could actually...

Ruby Tuesday / Service

Do
Domdb on Jun 9, 2017
I walked into the ruby tuesdays that is connected to Liberty place. The hostess told us we were able to sit at the middle island it's still apart of the bar. Another server told us we had to get up from this bar sitting if we wanted a server to come over and serve us because they were...

Ruby Tuesday / service

Jo
John Tschetter on Jun 3, 2017
More acknowledgement than complaint. In the place last night at the bar, bartender went missing, we were looking around for someone to help us, all the staff out front ignored us, saw some big black guy looking and asking ppl to find someone to help us no one did, he came out from the...

Ruby Tuesday / cleanliness/wait times

Rt
R. Turner on Jun 2, 2017
Normally I go to the Clinton Crossing location from time to time but since my last visit I will not return. These are the reasons why: (1) Lamps above tables area dirty which might contaminate my food; (2) the blinds next to the tables are filthy; (3) Normally the service is good but on...

Ruby Tuesday / lack of professionalism from general manager

Be
BethRogers611 on May 27, 2017
General manager is having untrained and uncertified employees train new coming employees without clocking in employees under training to be paid for training the new employees. When asked to not be on the training schedule they do not respect the wishes of the employees in spite of us not...

Ruby Tuesday / terrible food quality

Li
linda_willmott on May 26, 2017
I stopped in here to grab dinner while visiting Niagara falls, Canada, with my mom. This was one of the worst meals either of us have ever had! My mom ordered the sliders and sent them back because the meat was so dried out and rubbery, it was inedible. We both ended up with chicken...

Ruby Tuesday / store cleanliness

Ge
Gen Gibson on May 22, 2017
Sunday, May 20th Arrowood Rd in Charlotte, NC Once we saw the sign for Ruby Tuesday's, the entire car agreed that is where we wanted to eat lunch. We hadn't been for a couple of years (since there is not one where we live). You really need to check out this restaurant. It is not like the...

Ruby Tuesday / customer treatment & communication..

Bi
billpms on May 20, 2017
My wife Shirley & I eat @ Ruby Tuesday Monthly both here in R.I. store #3952 E. Greenwich R.I. & Florida.. We especially enjoy the lemon crusted Talapia fish dinner.. Each time we have this meal we tell the Manager that there is no other restaurant that compares with the Quality & taste...

Ruby Tuesday / food

An
Anne1987 on May 17, 2017
went to the location in Elizabeth city, nc and was totally disappointed. I tried the cheesesteak pot stickers because I had heard pot stickers were really good. So not the case with these. Why, because there was hardly any cheesesteak in them. Couldn't tell what was in them but it...

Ruby Tuesdays / salad bar

Ce
Cecilia Watkins on May 16, 2017
Salad bar changed and not for the better. Onions, beets, cucumbers, etc., all diced now. Why? Was my fav salad bar, now never again. Dark croutons still there but that's not enough to keep me going there. No cottage cheese either. Salad should not be a big diced mess! People like slices of...

Ruby Tuesday / food poisoning

Sa
Sara Lewis-Weeks on May 15, 2017
We came in for Mothers Day dinner. I wish now I would have just stayed home and cooked. Service was just ok. Had to keep asking for refills on drinks. Biscuits were not ready, server kept making excuses. Baked potatoe came out with no butter, by the time the server brought it to me potato...

Ruby Tuesday / service complaint

Er
Erik A. Rodriguez on May 15, 2017
I work 3rd shift and usually get a salad to go and arrive at 930 pm. Last night I did the same and when I walked in I noticed customers at the bar and at tables. The hostess imediately informed they were closed early because of Mother's day? How can the place be closed with people still in...

Ruby Tuesday / poor service and upkeep

Sa
SaraBear19 on May 13, 2017
I'm sorry to bother but I couldn't let this incident go. The night of May 12 a friend and I went to go have dinner at a local location and were seated right away, it took 5 minutes for our server to come to our table, now we both work in the industry and understand sometimes your short...

Ruby Tuesday / Illegal business practices on behalf of Deborah Wisniewski

Lo
logandavidson98 on May 11, 2017
Hello my name is Logan Davidson a former employee of Ruby Tuesday who chose to quit due to poor treatment by my manager Deborah. There have been numerous incidences in which us employees had already clocked out but were still forced to work off of the clock. In my own personal experience...

Ruby Tuesday / ran out of burgers and served slightly steamed previously-frozen beans

Di
Disappointed13 on May 11, 2017
I took my son to Ruby Tuesdays last night on the buy 1 get 1 coupon. We were both craving a burger and knew we would find a great one at Ruby Tuesday. We waited 30 minutes to be seated, ordered, then about 7 minutes later were told they were out of burgers. Why would you not be prepared to...

Ruby Tuesday / Food / appetizer biscuits

Li
Lindsay Haywood on May 11, 2017
I went to Ruby Tuesday in Lumberton NC on 5/11/2017 and the food quality was poor. The appetizer biscuits were extremely hard and burnt to the point they could not be eaten. I asked for an additional tray of biscuits due to the quality and was brought a second tray in the same condition. I...

Ruby Tuesday / drinks, food, salad bar, staff

No
Nora Miller on May 11, 2017
So we decided to go to Deland Ruby Tuesday to celebrate my birthday. Soooo not a good idea, It started with taking almost 30mins to just get the drink order right and this would be because of our server and the bar tender. First they ever wrong, then the beer or water never got served, so...

Ruby Tuesday / Closing early

69
699116 on May 10, 2017
On Sunday, May 7th, 2017, at 8:30 p.m. my whole family and I (10 people including two young kids) decided we were going to eat at ruby tuesday, your Cape Girardeau location, because everybody can find something they like to eat there. I even looked online to make sure they hadn't closed...

Ruby Tuesday / Special night promotion and not enough staffing, ran out of food, long wait

Va
vaught on May 10, 2017
Store # 4271 Myrtle Beach SC 5/10/17 Trans Key GIG005110374310 AUTH CODE 01012b Arrived approx 5:40 Was told 45 min wait People were leaving due to the extended wait After ordering the salad bar we noticed that the items on the salad bar was either empty OR very low They ran out of sides and...

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