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Ruby Tuesday Customer Service

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Ruby Tuesday, Inc.

150 W. Church Ave.
Maryville
North Carolina
United States - 37801

Customer Support Phone Numbers

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Ruby Tuesday Complaints & Reviews

Ruby Tuesday / salad bar

Ri
Jul 11, 2019

I sent the following message last week, probably July 5th, but never received any response or even an acknowledgement of receipt so here it is again! My issue is NOT with the restaurant but with the reduced salad bar options. I've visited a Ruby Tuesday in several states over the last...

Ruby Tuesday / food & wait time

Le
Jul 03, 2019

We waited to be seated for 15 minutes. Once we were seated it took another 10 minutes for a waitress to come to our table and then we ordered our food which was simply for hamburgers with sides of fries. It took us 45 minutes to get the meals and once we did get the burgers they came...

Ruby Tuesday / product and customer service

Ca
Jun 27, 2019

My husband and I were regular guest at your location at 1230 Virginia Avenue in East Point Georgia. We have experienced poor customer service from one of your management team (Morney). My husband picked food up for our family of four and had to carry the boxes to the car because your store...

Ruby Tuesday # 2946 / quality and quantity of food and service

Gr
Jun 17, 2019

My 2 granddaughters and myself visited Ruby Tuesday #2946 on June14, 2019. We were the only one waiting to be seated and waited 10 minutes. Which should have been a red flag. After being seated we waited app. 10 minutes to be served. The waiter was very unprofessional His name was Damian...

Ruby Tuesday / overall experience

Ni
Jun 16, 2019

My family and I were at your Amsterdam location today for lunch, our meal took over an hour to get to us! My husbands burger was undercooked and my daughter soup was cold! My 15 year old who had soup and the salad bar, and only made one trip to salad bar, was charged $15.95. Overall...

Ruby Tuesday / I am complaining about poor food quality

Th
Jun 16, 2019

My name is Thomas Brendle 6228 White Oak Dr Frederick, Md 21701 My wife and I had dinner on june 6, 2019. We havnt been to this rest. recently, but have been many times in past. My half rack of ribs were dry and not tender like I expect ribs to be. The meat did not fall off the...

Ruby Tuesday / salad bar

Bo
Jun 12, 2019

Me and my daughter went to Ruby Tuesday during our lunch break from work. We have always loved the salad bar. Today it was awful!! The food tasted like it was open in the refrigerator and absorbed all of the old smells. Nothing was really fresh. The floor at the salad bar was so sticky...

Ruby Tuesday / 101 exchange street henderson nc

Ms
Jun 02, 2019

Please please require cooks and or? People handling food to wear beard nets!!! This was our first stop for real food out if state and have never had an issue with ruby tuesdays. Salad bar is (from what we saw, was the only person restocking the salad bar. Bartender was amazing! And made it...

Ruby Tuesday / management, crew

Sh
May 19, 2019

Hello, I would like to start off my saying I love what I do for a living.. I have been working at ruby tuesdays for a little while and within the time I have been employed by this company I have seen some rather crazy and unbelievable things like employees shooting outside the restaurant...

Ruby Tuesday / service

Ci
May 13, 2019

My husband sister in law and I were in your restaurant to have dinner. When we first arrived we were told they were short waitresses so we had to sit in a specific area. We never received our appetizer until AFTER our food came out therefore we ended up taking them home. The margarita...

Ruby Tuesday / poor customer service from bartender

Ti
May 12, 2019

when visiting establishment on state rd 84 Davie Florida on May 10th 2019 a bartender, white male, started shouting profanity at a young female waitress because they were not cleaning the tables fast enough and he refused to make drinks for her customers. I saw the waitress leave upset...

Ruby Tuesday / customer service

Cu
May 06, 2019

I visited this location on Sunday afternoon and placed a to go order in the bar area. The young lady that took my order was in a rush. I ordered a salad and broccoli and chicken pasta. I fixed my to go salad, paid and waited. 10 minutes later she bought me a bowl of soup. I explained that...

Ruby Tuesday / bonus coupons

Je
Apr 30, 2019

Hi, I expect you have gotten this complaint before. We bought about $300 in gift cards last Christmas. We seem to have manages to use the gift cards before the time sensitive $20 bonus coupons. I realize the coupon reads that unused balances will be forfeited but I would like to get a...

Ruby Tuesday / dining certificate

Cl
Apr 29, 2019

In march of this year, my wife & I went for lunch at ruby tuesdays, in middletown n. Y The service was great as was the server. But when we got our meal the sliders were over cooked, the ribs were dried out from over cooking. We called our server and ask for the bill, she ask if there wa...

Ruby Tuesday / the salad bar had spoiled food, the server poor service, the chief did not know how to cook or manage a kitchen.

Yo
Apr 14, 2019

The salad bar had spoiled food, the server very poor service, the chief did not know how to cook or manage a kitchen. The server Eugene W. Restaurant Manager need help. We received food in a package. Associates standing in a group when we came in. Please have an Executive contact me asap...

Ruby Tuesday / swastika on bathroom wall

Mi
Mar 16, 2019

One month ago my dad and I went to Ruby Tuesday's in Davie, Florida and I went into the men's stall and up on the wall was carved into the bathroom divider was a swastika etched in. I came out the bathroom and told my dad. We called over the manager and said that is unacceptable and it...

Ruby Tuesday / product and service

Jo
Mar 14, 2019

Me and my wife went to the Greenville ruby tuesday. We ordered our drinks and then our entrees. They cost around 15 dollars. We asked if we get any salad with our meals. No you have to spend another 4 dollars for our salad bar. We said no and waited 20 minutes for our food. The place wa...

Ruby Tuesdays / whole meal

Se
Feb 07, 2019

Manager name was BJ to start with everything was a disaster steaks were sent back twice first time u couldnt chew them they were so grisly second time they came out well done instead of medium the manager was rude and refused to take them off so we paid over $30 for something we didn't...

Ruby Tuesday in Roanoke Rapids, NC 27870 / survey validation coupon

Ly
Jan 31, 2019

We were denied use of our coupon code (BLHYGU4KU2) WHY? I took the survey and received a coupon validation code and was denied use of it. If this is too short for checking out then I see why you are not making a profit. It would seem you don't care about the small guest just the BIG GUYS...

Ruby Tuesday / service & food

Yo
Jan 21, 2019

Me and My Husband got in from New Jersey to Columbia SC .Tired and hungry from an long road trip .Went inside establishment, we were greeted and seated by the host. Server didnt even recognize that we were seated(MISTAKE #1) Server finally comes over and introduces herself.after we were...

Ruby Tuesday / the manager paul

Tw
Dec 28, 2018

The general manager Paul at the location on Victory Blvd was very rude and disrespectful. I entered the establishment at 2:50 and advised the waitress that i wanted the lunch special that did not end until 3:00. The waitress stated she had other orders to put in which means she wouldn't be...

Ruby Tuesday / manager

Wa
Dec 28, 2018

I was on my lunch break and entered ruby tuesday at 2:45 we were seated at about 2:47 it was 3 of us and when we tried to order from the lunch menu we were told we couldnt the server told us she had to get the other table first we ordered appetizers and one person ordered her meal the...

Ruby Tuesday / unethical behavior: was not spoken to or acknowledged

Ju
Nov 25, 2018

On November 8th 2018, my family had come to help out with the hurricane clean up and was never greeted. We were very tired from our journey and ended up walking back to our hotel and ordering pizza. I was very disappointed and cant believe how much this restaurant has changed since our...

Ruby Tuesday / queso and chip

Bu
Nov 23, 2018

Usually eat at Ruby's at least once a month, However it has been several months due to health issue. I was shocked when I ordered my favorite item and found out they changed the Queso and chips. It was the best ever, However ever the new recipe is terrible. To bland and cheesy. I will...

Ruby Tuesday / dangerous for customers

Wr
Nov 21, 2018

Stopped to have dinner. While I am eating a young man starts a verbal altercation with one of the employee over a drug deal that went bad. The employee and this young man stand up in the bar area and start screaming obscenities at one another. This leads to a physical confrontation between...

Ruby Tuesday / bad experience

Ri
Nov 07, 2018

Need to talk to area director regarding poor manager/waitress/cleanliness cannot ever reach corporate seems this is everyones complaint that you do not respond to complaints.If this complaint is not resolved in seven to ten days you will leave me no choice but to address on all social...

Ruby Tuesday / Restaurant

Bu
Nov 02, 2018

I'm at your Florence, SC restaurant. I have had a terrible experience! Waited forever for soup! Ordered my dinner, and after a long, long time, was told my side order, a sweet potato, was not available. I asked for a baked potato! Not available! I ordered Mac and Cheese. Bingo! When my meal...

Ruby Tuesday / chicken fresco

Ro
Oct 30, 2018

Last night my husband and I went to the local Ruby Tuesday for a special meal to celebrate some big jobs finished at our home. (Calhoun, GA 30701) I order Chicken Fresco a lot of the time and my husband normally gets ribs or steak. this time he decided to have the same as me. We had our...

Ruby Tuesday / commercials

Ka
Oct 28, 2018

You are running the most obnoxious commercial I've ever heard. That SNL woman is shrill and I can't even understand what she is saying. She is ugly, too! Very ugly! And not the least bit funny. I usually mute my TV when she is on. Surely, you can do better than this. I have no idea what...

Ruby Tuesday / lounge “singer” commercial

Da
Oct 28, 2018

I can see the Ruby Tuesday logos so I know it is their commercial. What I cannot tell is what she is singing or saying. It is totally unintelligible. RT has wasted a lot of my time and their money on a commercial that is unable of conveying a message. That ad agency should be fired. And...

Ruby Tuesday / they are racist and prejudiced!!

Tr
Oct 23, 2018

I am a professional Black man with a wonderful family. We went to Ruby Tuesday, last Sat and my son was wearing his Trump "make America great" shirt. Trump is the President of the US and YES we support him. The hostess said they dont have seats, we counted 8 tables empty and available!!...

Ruby Tuesday / disappointing dinner

Br
Oct 22, 2018

We visited the Cherrydale (Greenville, SC) location and were very disappointed. I ordered a steak medium rare and it was well done. My husband ordered Bourbon Salmon with zucchini and broccoli. He literally got 4 pieces of broccoli and a very small portion of zuchinni and his salmon wa...

Ruby Tuesday / receiving food

Sc
Oct 20, 2018

We arrived at the Ruby Tuesday in Easton, MD, at 6:30pm. We were promptly seated and knew what we wanted so we ordered within 2-3 minutes. We waited over 1 hour to receive our food. We had to box up our food to take home as we did not have any time sit and eat it. Having worked in the food...

Ruby Tuesday / food safety and quality

Co
Oct 16, 2018

Hello I visited your Limestone Rd location and it was the worst dry dark and most dreadful environment I went with my family to celebrate my twins birthday there burger were very burnt and the most alarming thing was the salad bar I purchase the deal buy the salad bar and get and entree...

Ruby Tuesday / just about the whole experience

Di
Oct 08, 2018

Below is my yelp review, I didn't feel like rewriting it. The ruby Tuesday near me closed about 1.5 years ago and i was disappointed but not surprised. Going today just made me sad because this store seems to be going in the same direction. I served for years and was a marketing manager...

Ruby Tuesday / the menu

St
Oct 06, 2018

I've been going to ruby Tuesdays for years. The issue is not the location it's one item on your menu. You used to have fire wings and you took them off the menu. They still made them for me even after they were tooken off the menu and they were good. Keep in mind I enjoy and my wife and I...

Ruby Tuesday / nasty ribs

Sh
Oct 06, 2018

We have always gone weekly to get the ribs. Pass 3 times they where awful. First time, we ask for dry rub and when we got them nothing on them. And the next two times, you couldn't even pull them off the bone. We told them they took them back came back 15 minutes later. Was still the...

Ruby Tuesday / commercials

Ly
Oct 04, 2018

This horrible lady in red attempting to sing is pathetic and if you're trying to get on my last nerve it's working!!! Now I'll stay away because you went out of your way to be annoying and I don't have to put up with that. The sooner you're out of business the sooner your commercials will...

Ruby Tuesday / service and stealing of food

Ro
Oct 01, 2018

We went to Ruby Tuesday in Orangeburg sc yesterday. A table of 11 ladies were sitting next to us. They were finished eating but all went back to the salad bar and loaded up plates of salad. Then they asked for to go boxes for the salads. The server brought all of them boxes. I went to Mr...

Ruby Tuesday / food poisoning

Ro
Oct 01, 2018

ate at the restaurant in lumberton nc on west 5th street on Thursday night my wife got the chicken and broccoli pasta I got the half rack ribs. She didn't eat her chicken or the noodles that was touching the chicken it had a bad taste. I ate my ribs but had a different taste than normal...