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Customer Service

150 W. Church Ave.
Maryville, North Carolina
United States - 37801
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Complaints & Reviews

Doordash

I ordered from ruby tuesday, s 6/2/20 ordered a full rack of ribs, mashed potatoes, and steamed brockli. I got 1/2 rack no potatoes, no strawberrys on cheescake. Called restruant and got abusive language from manager. Leonard chistakoff [protected] refund or bad publicity

Service and food

they need to get more help in kitchen and someone to know how to make a hamburger we order a mediun kinda...

Too easy to report a complaint, too difficult to report a compliment

Four times I tried to report the wonderful service we received from Audrey B in Ruby Tuesday in St Augustine...

Food and service

we were in for dinner tonight feb 4 had the ribs combo with shrimo and chicken and it was cold tough and no flavor and the manager on duty didnt even try to help us so we walk out and went to chilies ruby going down hill since chillies open up we order drinks that took 20 minutes to get it deliver and it wasnt even busy the service use to be good before chillies open up now it seem they dont care

Coupons & promotions

Why do you send emails (Stay Connected member) for a BOGO take out order on 1/1/2020 two days AFTER the...

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Sticky ribs badly burnt

We ordered sticky ribs and fries. The fries were good, The ribs were burnt so bad there was no meat on them...

Food order

After waiting 30 minutes for a to go order, the server brought my order and check. After I signed the check...

Food, waitress, and manager

3 of us went to this location on Tuesday, October 1 around 3:30. The 3 orders were: 1) Half rack of rib...

Salad food bar and entree

The salad food bar was terrible! What lettuce was in the bowls was brown, cherry tomatoes were wrinkled, bell...

Service

Sat there for 15 minutes. Waiter by the name of damian was supossed to take out order but everyone was up...

Service and food

Good Afternoon, I went to the Ruby Tuesday's in kingsland GA on 9/7/19. I have to say it was the worst experience my family and I received. I met up with up with some friends there as well and they too, Diana Perez, had similar experience. We got there a little after 3:30 pm. It look a while for the waitress to come and take our order. We order 5 burgers in gluten free buns, no cheese. After waiting over an hour we were told our burgers had to be redone because they made them with cheese. Another 40mins or so Four burgers came out and then the waitress told us that they ran out gluten free buns to make for my son. Needless to say my husband gave him his burger and had to place another order for himself, the salmon. Which was over cooked although we asked for it not be dry. Over 2 hrs and we not dissatisfied with our food and service. Fries were really cold. The manager never came by to apologize for our food not being done right and yet we were still charged for the additional salmon which we didn't want in the first place.

Product

I hadnt been to Ruby Tuesday since they closed the one close to us on beck rd. in Northville Mi. Visiting...

Lunchtime meal

My name is Lee Roy I went to Ruby Tuesday, August 6, 2019 . When I got back to work my order was all messed...

Management

There is only one good Manager at this location that treats the employees well. They are also the only...

Salad bar

I sent the following message last week, probably July 5th, but never received any response or even an...

Food & wait time

We waited to be seated for 15 minutes. Once we were seated it took another 10 minutes for a waitress to come to our table and then we ordered our food which was simply for hamburgers with sides of fries. It took us 45 minutes to get the meals and once we did get the burgers they came without any sauce as they were described to come with so the orders were incorrect.

Product and customer service

My husband and I were regular guest at your location at 1230 Virginia Avenue in East Point Georgia. We have...

Quality and quantity of food and service

My 2 granddaughters and myself visited Ruby Tuesday #2946 on June14, 2019. We were the only one waiting to be...

Overall experience

My family and I were at your Amsterdam location today for lunch, our meal took over an hour to get to us! My husbands burger was undercooked and my daughter soup was cold! My 15 year old who had soup and the salad bar, and only made one trip to salad bar, was charged $15.95. Overall experience was not good! The staff was all gathered and were not helpful. The salad bar was messy and a lot of items were empty!

I am complaining about poor food quality

My name is Thomas Brendle
6228 White Oak Dr
Frederick, Md 21701

My wife and I had dinner on june 6, 2019. We havnt been to this rest. recently, but have been many times in past.
My half rack of ribs were dry and not tender like I expect ribs to be.
The meat did not fall off the bones. So I used my knife to cut the ribs apart. This was not easy. When I asked my wife about her dinner, she said her shrimp were fine, but
the baked potatoe was not hot, only luke warm. Our total check was over $45.00,
I expect better than this From Ruby Tuesday. Our rcpt does not have a client no.
so I cant give to you. I dont expect we will returning any time soon. Too many other
choices. TLB

  • SubSquirrel Jun 16, 2019
    This comment was posted by
    a verified customer
    Verified customer

    And when your server asked how everything was, did you tell them that the ribs and potato (no “e” Dan Quayle) were not right? Did you pay and then run home to write a complaint here?

    Most people tell their server right away so the food can be replaced

    0 Votes