- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
racism/ageism/harassment
You are destined to succeed if you are white in this company. Minorities and older employees are marginalized. People who fell in the latter category have been targeted unfairly and harassed regularly. Prejudice trickles from the top. Ross punishes those whose business made them rich in the first place-minorities and the poor. Rampant bullying. Sad
mistreatment of staff
It is absolutely DISGUSTING that corporate allows their management in district 7 at store #1641 allows employees to be treated so poorly. JANUARY INMAN, MARY LEWIS, and KIM JIM feels its okay to publicly embarrass employees in front of customers and coworkers. Kim has employees do firing for her, and January and Mary harass constantly. Disgusting! Customer...
salesperson unprofessional and rude
I purchased a gallon of Elmer's glue and a 1/2 gallon of neon pink slime glue and a sweater along with a 99 cent Ross bag . The cashier assoc: 825031 gave out all three items in one thank you thin plastic bag. I asked her can you double my bag or separate the glue . I explained once I move this bag the bag will bust . She refused I asked for a manager she...
cleanliness of bathroom and store
Pics below of how all 3 stalls looked in the ladies restroom. Told an employee who was working in fitting rooms by restroom. Told actual store manager charlondria or something to that extent. Neither of them cared. This is ridiculous. Store was in shambles, shoes and clothing every where, couldn't even roll basket in aisle without hitting something.
poor customer service
I went in to Roos in Lufkin Tx today 8/6/19. A worker by the name of Tiffany Caucasian lady. Gave poor customer service in what I fill was a races manner. The customers, she checked out before me. Where Caucasian, she went above and behind to give the best customer service. When I came up to the register it was total opposite of what she had just given. She also tossed my change at me. Very rude I will never shop there again and I will recommended anyone I know for the sane.
bad management and unethical behavior of management
About three weeks ago I turned in an application for employment at ROSS near my home at 3021 N. Rainbow Road in Las Vegas. I inquired as a follow up a couple times and finally got a message from Patrice, the manager (apparentl - I don't quite know her true title because she has lied a couple times to me already - even posing as someone else over the phone...
favoritism
I'm just writing this short message just to let you know what I think about some managers treating you different. The reason I tell you this because I don't think it's right what they sometimes do. Ex. For Thursday i had to work from 6 to close at the one at joebattle . So this manager Cindy called me on Wednesday and asked me if I worked on Wednesday and I...
Read full review of Ross Dress for Lesscustomer service
At the time of checkout, I realized that i did not have enough cash on me so I told the cashier that I wanted to spilt the charges! I wanted to do 300 on one card, 100 on another cc And balance on cash! Well cashier did not do that, instead she charged one card and balance on cash! Nightmare began, I explained to her that I only had available 300 on the cc! She will have d audacity to tell me that she charged it all and that cc overlimits amounts are not high! I asked her to void it! Took over an hour to try resolve! Did not! Overlimit charges are 25us! Want to know if cashier will give me my money now
disregard for safety of customers
This store was dirty beyond belief. Piles of clothing shoes and othe store merchandise scattered in the aisle and underneath clothing racks as store emploee's walked around oblivious to the fact it is just a matter of time before someone is injured due to management's lack of care of the multiple tripping hazards. I addressed this issue with a cashier and...
service
I came back to return a pair of shoes that I bought from this Ross and realized didn't fit 4 days prior. I came back with the receipt with my 2 purchases and the tag that was on the shoes when I bought them and cut off. Manager on duty (either Susan B or Christina) then refused to let me Return the product, because she says but I had worn them, which I had...
charged more for exchanging same blouse at same clearance price for a different size.
I purchased an XL blouse that was on clearance for a reduced price of $7.49 on Senior Tuesday. The next day, 7/24/19 at about 2:45 pm, I took it back to exchange it for a large. It was the same blouse, same clearance price just a different size. The store wanted to charge me an addtl 82 cents becs it was no longer Senior Tuesday. I would understand this if...
Read full review of Ross Dress for Lessrude manager with a terrible attitude at this location - kiara
I haven't had such an inept Manager for quite some time in retail. She couldn't figure out why my gift card wouldn't work in the credit card machine nor could she suggest another option for me. Basically it was "there is nothing we can do". She asked me if it had money on it, that obviously was not the issue. It continued to say "card read error" when I...
Read full review of Ross Dress for Lessservice/ waiting line
When My family and I entered the store, the store seemed to be overpacked. To which we heard mumbling about "the line"... when it came time to check out. About an hr later. The line was from the beginning of the store all the way towards the end of the building. I even took a picture of how ridiculous the line seemed to be. Apparently only 4 cashier...
very poor customer service
When I got to the register to purchase my item there was only 1 register open. I stood there for 20 minutes because I had 2 people in front of me. The lady had a problem with on of her items. By this time I'm already in line 15 minutes no problem but I look back and the line is wrap around. I then walk over to a young lady who was on the floor and I said to...
Read full review of Ross Dress for Lessross manager: nikita
Complaint against manager Nikita Iam 26 weeks pregnant and today I went to this store and brought only 3 items. There was a big line in checkout section. I felt low BP, dizziness and I requested to manager I need help and can't able to stand in a big line for checkout and requested to check out in front without standing big line. But the manager refused my...
Read full review of Ross Dress for Lessmy transfer
I was suppose to transfer to a different Ross Store which is located in bossier city. On July 8 i was to be on the bossier schedule. Due to the manager Gary at Shreveport i was not on the schedule for a whole week. I called both stores everyday and they kept telling me how it had to get approve. I called Gary the store manager at Shreveport and he told me it went through. This was July the 14. When i called the bossier store they said i wasnt approved yet. Now here it is another week and still nothing. I wont b receiving a paycheck because they either dont know what they are doing are they dont care. I just hit my 5 year mark at Ross. Its not fair to me that they are dragging their feet when im always on time, never miss a day, and even go beyond my job. So how can we fix this problem because i have bills and now i wont be receiving a check for these two weeks. Someone needs to do something about this are the Labor board will be oon my list of things to do.
ross price matching
Chris at THF blvd is just HORRIBLE. Such a poor customer service that I cannot even imagine it. She should be thrown out of the store right away. I just asked her to match a price for one of the bag but she was extremely rude and refused right away. Ross should really need to focus on providing training to their employees regarding customer service and should hire better people. Very disappointed ☹️
customer service/ lost or stolen products
On 7/12/2019 a friend and I went shopping at Ross. Upon returning home, I noticed a bag of items missing. I called the store and spoke with someone who introduced herself as Veronica. She asked what register I was on. I told her I wasn't sure, but I gave her the time I was there and told her it was the only register opened then. She checked and couldn't find the bag. I told her we carried the bags out but didn't take the cart out of the store. We left it at its proper place in the store. Perhaps it was there. She said all of their carts were stocked so one of the employees would have returned the bag had they seen it. This confused me, because I was the one that stocked my cart. Not an employee so it could have still been there. I hung up after telling her I would double check my car. I knew my friend didn't have it because she only bought 1 item. After another hour, with no luck finding my merchandise, I called the store and spoke to veronica again. She claimed no one returned it and it still hadn't been found. I felt like she was trying to dismiss me so I asked, shouldn't you take my name and number in case it shows up. I heard her sigh and her next words were, what is it? I asked if she ever planned to call me back if my bag showed up because I only felt placated? She said, she'd call. Gave her my info and informed her that this wasn't the Las conversation I'd be having with Ross regarding this situation. she was inexplicably rude, she didn't give a crap about my missing $40 of merchandise and I doubt she'd call, even if my bag was placed right in her hand. Thanks, Ross, for your mighty fine customer service! [Extreme sarcasm in case it was unclear]
restroom
I was walking in into Ross to shop around when all of a sudden my mother has an emergency where she has to go to the restroom and when we ask to go to the restroom we are told the restrooms are "broken"??? Broken?? All the restrooms? I think what their issue was that they didn't want to keep cleaning the restroom such a trash location and will never come back! Shame
Read full review of Ross Dress for Less and 1 commentemployment
Hi. My name is Tierra Sinclair and I'm writing a complaint about the Ross: Dress For Less. I work for the one here in Fayetteville, NC in the 28311 area... I've been working for this store going on three years in September. The management is okay but can be rude sometimes. I don't make much money because I work once a week or every other week and I work...
Read full review of Ross Dress for LessOverview of Ross Dress for Less complaint handling
-
Ross Dress for Less contacts
-
Ross Dress for Less phone numbers+1 (800) 945-7677+1 (800) 945-7677Click up if you have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number Click up if you have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number
-
Ross Dress for Less emailswebmaster1@ros.com100%Confidence score: 100%Support
-
Ross Dress for Less addressOffice 5130 Hacienda Drive, Dublin, Maryland, 94568, United States
-
Ross Dress for Less social media
Most discussed Ross Dress for Less complaints
hostile working enviromentRecent comments about Ross Dress for Less company
Service
Costco
1970 reviews
FreshCo
90 reviews
Makro Online
723 reviews
Star Market
15 reviews
Planet Traveler
5 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!