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CB Furniture Stores Rooms To Go Complaints #822-841
Rooms To Go

Rooms To Go review: home theater furniture ( 2 comments)

T
Author of the review
8:05 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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I bought a set of home theater reclining furniture a few months ago, at first it seemed comfortable but now after a few months I notice that I am sinking into the seat as if there was not enough support and the lower back area is not offering enough support either. I find myself pulling myself up to not feel like I'm deeply sinking into the seat but it does not help. I'm having to place a pillow behind my lower back for support as well. I would like to have a replacement for a better quality set of furniture that can be worth the money I paid for this.

Rooms To Go response
Feb 16, 2016 8:08 am UTC
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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Sorry to hear about the issues you re experiencing. Would you be able to send us your order info along with the above details to Tellus@roomstogo.com?
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Crystal Mabe
Mount Holly, US
2 comments
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Feb 19, 2016 6:05 pm UTC

[protected] / [protected]
Received power recliner without and power supply or paperwork. A power recliner with out power is just a big rock. I can't get anyone to tell me when I can get a new cord or the paperwork that comes with it. You I am told are my last resort and I won't get an anwser from you for at least 5 days per your people. This is the worst customer service I have ever seen,

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Crystal Mabe
Mount Holly, US
2 comments
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Feb 20, 2016 4:23 pm UTC

its at the top of email

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  1. Rooms To Go Contacts

  2. Rooms To Go phone numbers
    +1 (888) 709-5380
    Click up if you have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 2 2 users reported that they have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number
    100%
    Confidence score
    Internet Sales
    +1 (800) 766-6786
    Click up if you have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number
    Other Inquiries
  3. Rooms To Go emails
  4. Rooms To Go address
    11540 Highway 92 East, Seffner, Florida, 33584, United States
  5. Rooms To Go social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 15, 2026
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Rooms To Go Category
Rooms To Go is ranked 20 among 291 companies in the Furniture Stores category
#18 Bob's Discount Furniture Bob's Discount Furniture #19 Chairish Chairish #20 Rooms To Go Rooms To Go #21 La-Z-Boy Furniture Galleries (Regional for Florida) La-Z-Boy Furniture Galleries (Regional for Florida) #22 Living Spaces Furniture Living Spaces Furniture

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