The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Rooms To Gocon on extended warranty-poor quality

Furniture not delivered when promised, months late, as I see everyone else has had the same problem.

I purchased $8, 000.00 worth of furniture which included the extended warranty which the salesman, "dave bridgewater #025369" @ grapevine, tx store, told us the warranty was for the lifetime of the furniture if anything went wrong. No warranty documentation was given to us.

Come to find out, this is a total lie, after calling to get service on the cheap furniture which has not lasted two (2) years. Customer service said they would email a copy of the warranty which I still have not received.

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