The complaint has been investigated and
resolved to the customer's satisfaction

Resolved Rooms To Go — con on extended warranty-poor quality

Furniture not delivered when promised, months late, as I see everyone else has had the same problem.

I purchased $8, 000.00 worth of furniture which included the extended warranty which the salesman, "dave bridgewater #025369" @ grapevine, tx store, told us the warranty was for the lifetime of the furniture if anything went wrong. No warranty documentation was given to us.

Come to find out, this is a total lie, after calling to get service on the cheap furniture which has not lasted two (2) years. Customer service said they would email a copy of the warranty which I still have not received.