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Rogers Communications Reviews and Complaints

Rogers Communications review: Internet and phone

Matthew Mavrogiannis of US

Mar 10, 2026 9:24 pm EDT

Verified customer

Featured review

It has been months to a year to get a hold of someone to change my account plan. It was originally at a reasonable price but then the price of the plan changed. I have been calling in multiple times with over 2 hours waits only them to tell me that I was transferred to the wrong department. I went to the store and the same story said I have to call.

Overall, either I would be on the phone 2+ hours and then I wouldn't be able to get a hold of anybody or I would just try to be transferred to another department.

I asked how to file a complaint and they couldnt even do this. It is not right that we are put in position we are being overcharged and cannot change due to the inaccessibility of your services. Any business should give the ease and the accessibility to clients cancel or change a plan

Desired outcome: Credit for all the overcharged months

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Rogers Communications Contacts

Rogers Communications phone numbers

+1 (855) 381-7834

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56%
Confidence score

Customer Service

+1 (416) 935-5555

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International

+1 (888) 764-3772

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United States

+1 (800) 787-7953

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Chinese Language

+1 (800) 575-9090

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Pay As You Go

+1 (877) 559-5202

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Billing & Payments

+1 (855) 381-7835

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Wireless

+1 (855) 381-7839

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Internet

+1 (855) 381-7838

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TV

+1 (855) 381-7836

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Home Phone

+1 (855) 381-7840

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Home Monitoring

+1 (866) 210-4059

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Internet, TV, Home Phone, or Home Monitoring

+1 (866) 727-2141

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Small Business

+1 (800) 958-5000

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Enterprise & Medium Business

40019

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Rogers Communications emails

RogersCommunityForums@rci.rogers.com

100%
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Support

Rogers Communications address

333 Bloor Street East, 7th Floor, Toronto, Ontario, M4W1G9, Canada

Rogers Communications social media
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Mar 13, 2026
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