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Reliance Communications Customer Service Phone, Email, Contacts

Reliance Communications
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www.rcom.co.in
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2.5 465 Reviews 465 Complaints
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Reliance Communications complaints 465

ComplaintsBoard
S
12:00 am EST

Reliance Communications cheating by reliance!

We purchased data card [protected] to be used for laptop for usage of internet from Reliance Communication. We subscribed the data card under Zero Rental plan for data card usage and voice calls rental Rs 149. But when we got the bill we find they charged rental about Rs 650. When we asked them about mistake with customer care who advised us to pay and from next month they will send correct bill because they entered wrong information in system. We paid the bill in good faith.

Then again next bill come with same charges. Nobody is ready to listen. Even we have to wait longer time to register our complaint When they listen all things, they say system is hanged or updated so call one or two hours later. We called so many times, but no use. They do not want to correct bill and now disconnected our card which is of no use.

We have written so many emails. They give me one fax no which never worked and I tried to send fax so many times to them.

With regards,
ACP Marketing Private Limited.

Read full review of Reliance Communications and 64 comments
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L
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laxman saini
, IN
Aug 22, 2016 6:24 am EDT

I am not sedisfied your offer your give me fake offer your customer care not satisfied to me this is redicules

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shaad ahmad kabir
, US
Dec 09, 2014 7:45 am EST

my money is deducting by its own . I have also not activated any pack . every day Rs 5 get deducted from my account . I have also call customer care so many time but they are not answering . plz see to it.

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mayawati
, IN
Sep 23, 2014 9:53 am EDT

wireless land line phone is totally dysfunctional there is no incoming &outgoing callon phone for last 1month

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Dec 12, 2014 6:37 am EST

Dear Shaad,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Sep 24, 2014 8:08 am EDT

Dear Mayawati,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Lhogeshvaree
, IN
Mar 04, 2012 4:12 pm EST

[protected] I transferred the money to the owner of this number.he is cheating me from the month of December .He even changed this number and using the another reliance number [protected] .so please help to trace his address and location that person immediately,

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RCOMcare
, IN
Jun 25, 2011 11:38 am EDT

Hi Sunil,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

J
J
javal
, IN
Jun 25, 2011 9:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

customer care executive are idiots they dont know any thing. Do one thing port out ur all connection . Its worthless for doing complain to deaf ears

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Sunil Dayma
, IN
Jun 24, 2011 10:16 am EDT

Dear sir
mera number hai [protected], jiska april ka bill amt hai Rs 763/-
maine 5 may ko Rs 700 /-raja park me reliance communication 3pm ko jama karaya tha 11may ko reliance ne meri incoming and outgoing band kar di maine stor pe jake contect kiya to mere se diposit slip mangi aur wo alredy mere se mis ho chuki thi unhone mujhe apne PC pe dikhaya tha ki aap ka paisa humare yaha ek ic ya ci ko account hai jis me update hai lekin aap ko reciept lani hogi maine kafi request ki un se pls sir ise update kijiye unhone mujhe mana kar diya maine custmer call centre pe bhi complaint di lekin waha par bhi yahi kaha gaya ki riceipt no. dena padega, pls help me
THANKS & REGARDS
SUNIL DAYMA

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RCOMcare
, IN
Jun 15, 2011 12:29 pm EDT

Hi,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. In future, you may also write to us at http://on.fb.me/fzplqp with all the details.

Regards,

RCOMcare

ComplaintsBoard
B
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I will advice to Indian country people. Please do not take any mobile connections from RIM, because they are cheating with the customer like if you have post paid connections and if you are not going for itemize bill then your monthly bill goes too high as soon as you go for itemize bill your monthly bill amount will come down. Again they make you fool by...

Read full review of Reliance Communications and 134 comments
ComplaintsBoard
S
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

My Cell was lost 5 days back when I blocked it at customer care (*333). As advised the day after (9/11/2006) i visited the Web Word at Forum, Bangalore (at 7:50PM). Where i was told that the number cannot be transferred at their outlet and asked me to visit MG Road Web Word. (May be the person in charge wanted to leave early although 8:30 is the closing...

Read full review of Reliance Communications and 107 comments
ComplaintsBoard
S
12:00 am EST

Reliance Communications connection problems

My Reliance no. is been disconnected since last 1 week without any notice, even though all the papers were submitted. And when we go to Reliance webworld, there's a common answer from the person that is SERVER IS DOWN.

Even after submitting paper for second time at Reliance webworld, the connection is still not restored.

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R
R
relince
, IN
Jul 09, 2013 11:26 pm EDT

my numbet block uska karan bataye aaj 36 hors se jayada ho gaya ha mera do gsm number ko emergency deka raha ha kal subha 8.30 am se plz use tek karne ka kast kare muje paresani ho rahi ha mere pass dusara number v nahi ha

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Nov 17, 2015 11:30 pm EST

Dear Mr. Wane,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

R
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Reviewer78778
,
Nov 17, 2015 3:19 am EST

Sir maine mnp ke liye on line apply kiya tha jisme mai apna number cdma me port karana chahta tha lekin compny ne mera number cdma ki jagah par gsm me port kar diya hai

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rakesh l ghambhani
,
Nov 09, 2006 12:00 am EST

I am the dealer with reliance communications, i have purchased approximately 500 handsets of the same in the month of may, i have provided all the documents necessary under trai's guidelines to the same, then also all handsets got disconnected, once again they told me to produce the documents, i have submitted all the documents , then also the scenario is same... now the concerned person is avoiding my calls and same is the case with reliance area manager and cluster head...

i have purchased it from kolhapur m/s sonal communication--- chetan bhai...
and contacted with mr-paramjeet and mr apoorval, ----area persons over there...
i have also given them the bills of handsets which i have purchased via fax... now they are making silly excuses...

i have purchased from kolhapur although it was not in my area, as i was facing many of the problems from local distributor...

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jul 10, 2013 8:32 am EDT

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

V
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Vishal Kakkar
,
Sep 11, 2007 4:33 am EDT

I've received a bill of around Rs.10000/- but my phone is not installed i've complained many times but do not get any solution.

S
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Sayan
,
May 27, 2007 7:38 am EDT

I have faced similar problems from Reliance. They simply don't offer a solution and say "What could we do if the server is down?" Even after contacting the nodal officer and service assurance cell, it takes about 20 days to get the job done. Reliance Communications is the epitome of irresponsible, callous customer services and its high-time TRAI intervenes and forces them to give the value for money to the customer.

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siva c
,
May 19, 2007 3:23 am EDT

Reliance is the poorest service provider. Frankly, it is a cheater.

Heaviest billing with poorest service

If you are not mad, NEVER GO TO bloody Reliance

- They charge unreasonably any amount they want. You cannot ask them anything
- Also, their network is very conjusted
- If you have not paid 1 month bill, they all u 100 times to ur home.
- They have not terminated my connection for weeks

M
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Manoj
,
Apr 01, 2007 5:50 am EDT

I have been a consumer of Reliance mobile phone services for the past 3 years. My phone which was initially post paid was converted to a pre paid about a year back.

Recently in view of the government regulation ,where in every prepaid phone user is required to submit his her address proof for verification , my phone out going was termination. The termination happened on the 2 Jan 2007.I had recharged my phone for a sum of Rs 324 on the 1st of Jan 2007.

I called up their customer service on *333 and was asked to submit my address proofs for verification purpose. I submitted the address proofs by the 8th of Jan 2007 at the Web World in Malad West. I was assured that the phone service would be activated post the verification and the entire process would take about 72 hours.

Due to my professional commitments, I am a IT professional and work in a MNC, I have not been able to go on a daily basis to your web world and stand in the queue for the redressal of my problem.

On the 27th I again called up *333 and inquired as to the reason for the delay in the verification process. The customer support agent told me that I was required to re submit my address proofs as the initial documents had not reached them.
I visited the Reliance Web World in Malad West on the 28th to inquire as to the reason why the document had not been sent or any verification done. There I found people with issues same as mine and the stock answer given was as under:

1. ‘The server is down, so we cannot help you at this time’ – this is an answer that is give every day after 6 as the employees leave around this time and there is no one to attend to customer calls or inquiries. As an employee of a Software giant I know very well that IT technology has advanced to such an extent that server do not go down every day at 6 in the evening.

2. ‘You need to resubmit the documents as your address verification has proved negative’

Prior to working in the IT sector I have served in the Indian Army as well as the country’s premier investigation organization. I am well aware of the procedures and processes that are followed for verification of antecedents. Besides the process of asking customer to resubmit their documents again and again in itself shows a high level of indifference towards the consumer.

I have been staying in this house for the past 10 years and have the same address in my Passport as well as Pan card.

I wish to conclude by asking the following questions:
1. By when is my phone going to be activated.
( I am not going to submit any more documents or make any visits to your web worlds for this)

2. I had recharged my phone for Rs 324 on the 1st of this month. This amount has not been even partially utilized. What happens to this recharge?

J
J
Jitendra
,
Mar 21, 2007 6:34 am EDT

My Reliance no. is [protected] is been disconnected since last 10 days without any notice, even though all the papers were submitted. And when we go to Reliance webworld, there's a common answer from the person that is your issue has been solved out with in 72 hours promise.

Even after submitting paper for second time at Reliance webworld, the connection is still not restored and when i consult to reliance customer care than they say that its not our issue it's the issue of web world and they were working on your complaint what rubbish that one when they are not able to set a connection then why they disconnect my cell. India most unsatisfied network "kar lo duniya muthi mai and became unsatisfied". Please please prime minister please remove that types of network from india please.

ComplaintsBoard
V
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Three months ago (July2006) I have taken a Reliance Prepaid CDMA at Pune (Maharashtra, India) connection after submission of proper documents. The telcom service provider company Rellaince has disconnected the outgoing calls without any intimation & now is asking for ID & address proof again. Initially all the documents has been submitted. This i...

Read full review of Reliance Communications and 40 comments

Overview of Reliance Communications complaint handling

Reliance Communications reviews first appeared on Complaints Board on Oct 5, 2006. The latest review incorrect cashing of check was posted on Dec 7, 2018. The latest complaint network problem was resolved on Apr 15, 2016. Reliance Communications has an average consumer rating of 3 stars from 465 reviews. Reliance Communications has resolved 170 complaints.
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  1. Reliance Communications contacts

  2. Reliance Communications phone numbers
    +91 223 033 3333
    +91 223 033 3333
    Click up if you have successfully reached Reliance Communications by calling +91 223 033 3333 phone number 0 0 users reported that they have successfully reached Reliance Communications by calling +91 223 033 3333 phone number Click up if you have UNsuccessfully reached Reliance Communications by calling +91 223 033 3333 phone number 0 0 users reported that they have UNsuccessfully reached Reliance Communications by calling +91 223 033 3333 phone number
    +91 901 809 0180
    +91 901 809 0180
    Click up if you have successfully reached Reliance Communications by calling +91 901 809 0180 phone number 0 0 users reported that they have successfully reached Reliance Communications by calling +91 901 809 0180 phone number Click up if you have UNsuccessfully reached Reliance Communications by calling +91 901 809 0180 phone number 0 0 users reported that they have UNsuccessfully reached Reliance Communications by calling +91 901 809 0180 phone number
  3. Reliance Communications emails
  4. Reliance Communications address
    A Block, 2nd Floor, Reliance Communications Limited, DAKC, Kopar Khairane, Navi Mumbai, 400 710, India
  5. Reliance Communications social media
Reliance Communications Category
Reliance Communications is related to the Telecommunications category.

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