Quest Diagnostics — billing charge that I have no record of from quest diagnostics lab
Received a collection notice dated 03/1/1/16 addressed to someone other than me who doesn't live at my address. Called and spoke with Jacob an he refused to speak w/me because letter wasn't addressed to me, but my name is listed on the bottom of the bill. Requested to speak with manager Josh came on and was extremely rude and unprofessional, he also refuse to discuss account with me. Date of service is 01/27/14 acct# [protected] id# C7428149. I had at the time and still have full benefits with Aetna, and I've never received a explanation of benefits to reflect bogus charge. I would appreciate this charge written off and a letter sent to my attention reflecting write odd, and zero balance. I appreciate you assistance in this matter.