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CB Parcel Delivery Services Purolator
Purolator

Purolator review: Do not use purolator for documents

G
Author of the review
5:45 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I chose Purolator courier services just because of the Canada Post’s strike. On the day I was expecting my parcel, I thought they would hand over my parcel to one of my family members or leave a token with instructions for store pickup. I was my PASSPORT in it, Immigration authorities mentioned everything such as their name, address, so basically it was clear that there is a very important document inside it.
*******However, the delivery person dropped it outside the door. Neither he/she tried to ring the doorbell nor contact somebody. He/she just threw it outside a closed door and walked away. I could not imagine how hard the situation could become for me if my passport got missing because I am about to travel within a few days on an urgent basis.

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  1. Purolator Contacts

  2. Purolator phone numbers
    +1 (800) 561-7876
    Click up if you have successfully reached Purolator by calling +1 (800) 561-7876 phone number 0 0 users reported that they have successfully reached Purolator by calling +1 (800) 561-7876 phone number Click down if you have unsuccessfully reached Purolator by calling +1 (800) 561-7876 phone number 2 2 users reported that they have UNsuccessfully reached Purolator by calling +1 (800) 561-7876 phone number
    TTY for the Hearing Impaired
    +1 (888) 744-7123
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    Customer Service
    +1 (800) 459-5599
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    Technical Support
    +1 (888) 302-8819
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    Freight Customer Service
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  3. Purolator emails
  4. Purolator address
    5995 Avebury Road, Suite 100, Mississauga, Ontario, L5R3T8, Canada
  5. Purolator social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2025
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Purolator Category
Purolator is ranked 10 among 94 companies in the Parcel Delivery Services category
#08 DPD DPD #09 DPD UK DPD UK #10 Purolator Purolator #11 ParcelForce ParcelForce #12 Hermes Germany Hermes Germany

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