refusal pay for damages and cover rental van after admitting responsibility
The driver who has progressive insurance hit 3 vehicles, an ambulette and 2 pillars on the building. They have admitted responsibility. I was the second person to file a claim with progressive, but they are not going to pay for any of the damage to my van. I am confined to an electric wheelchair and will now be confined to my house because progressive will not even cover an accessible van with hand controls for me. It is bad enough that I am going to have to pay the deductable and then my insurance pay for the damages to my vehicle. Progressive should at the least be held accountable for getting me transportation while my vehicle gets repaired as my vehicle is not driveable.
The complaint has been investigated and resolved to the customer’s satisfaction.
claims adjuster
I set up a time for a claims adjuster to come to my home and appraise the hail damage to my car. The time was set for sometime between 9 am and 2 pm (wow, i wonder what MY clients would say if i scheduled a meeting for somtime within a 5 hour window! WTF?)
I waited around all day until 2:18 pm and decided to give Progressive Insurance a call to see where the adjuster was. The adjuster called me back shortly and informed me that I was not even on her calendar for today and asked me if I would be available tomorrow?!?!?!?!?!? Holy WTF!
I was called back by the adjuster's manager who became irate with me asking me if I had a problem or something since I was a little snippy and rude on the call. I then had to give this bozo directions to my house since it would be too much trouble for him to prepare for his appointment, it was obvious that in his mind this was MY fault and had nothing to do with Progressive's ineptitude. I'm pissed, can you tell?
How can we get the service back into customer service? This nonchalant, cavalier attitude is EVERYTHING that's wrong with this country...and it's only getting worse.
Progressive sent an adjuster that was totally professional. Mutual respect is a good thing...works both ways.
good points, some...not all.
The complaint has been investigated and resolved to the customer’s satisfaction.
ive been waiting 30 days and my hail claim has gone from estimate to nowhere land ive made several calls and emails with no reply today i spent 1 hr 09 min on hold for nothing never could get anyone to answer the damn phone
I have had thee worst experience with Progressive Insurance, they constantly mess up my account, keep adding people in my home that don't live there after telling them several times, customer service is rude as heck, and i have the same issue when it's time to renew and it takes them about 8 to 10 irate phone calls to fix it. Every time i called i get told different things then they can never find the information i send in, one person see's it then the next person can't find it. Customer service is all over the place, currently on the phone as i am writing this and the rep can't seem to find my documentation that was sent on the 19th of July it is now the 26th i was told it would take 24 to 48 hours it'll be a week on the 28th. I keep being asked to send in the same documents over and over and over and over and over, why? Again same thing when i got the policy, they want to take your money but don't want to provide the service that you are paying for, I want this issue resolved immediately because these reps have no more times to be rude to me because their stuff isn't in order. I want to take this complaint as high as possible because i'm not receiving any result.
I spoke with adjuster Terry ([protected]) in DE. He is one of the worst company representative i ever dealt with. He is rude and blunt.My car will be repaired and will be in garage for 25 days and I have shell out $750. My car was hit by progressive insurer. I found Terry racist.. Teh moment he knew I was not american he was rude.
I have a policy through your company and got hit by a car who ran a stop sign on Tuesday morning in a parking garage. I am completely dissatisfied with how you have handled my claim. I am a single mother of two kids, have now had to pay $600 for a rental car because you have not "completed your investigation". The other guy has 10 days to give you a statement, but I am your customer, I pay you every month for coverage, and what am I supposed to do for at least 10 days? I will make sure I am switch companies when my policy is up, I am calling my local news station to make people in my area aware of your practices, and I am also going to let everyone on Facebook know as well. You want your money paid for my premium every month but yet you do not take care of your customers
Listen, I'm not saying anyone is right or wrong but people should be accountable for their OWN actions! If you have an appontment, you should show up ON TIME! There should be not excuses, if you're late, you should have to reschedule. Make a time and give a 15 minute window. You honestly can't expect to disrupt someones life for 5 hrs! Make an appointment! Be there! if they are not there, they failed to plan! (this is on them) reschedule, I'll bet they are there next time ontime! You have a job to do as an adjuster! (be there for your client!) likewise, if the clients decides you are not as important as they are, or fails to plan, that says there is no mutual respect. (Shame on them) The Golden Rule, The Golden Rule, for the Love of Pete! ... Let's get back to the Golden Rule!
If you take the time to actually think about it. The adjuster giving you a 5 hr window is better than the adjuster telling you that she will be there at noon and not arriving until 2pm. Did you ever think that your vehicle is not the only vehicle that needed to be estimated. The chances of a hail storm coming through your area and your vehicle being the only one with damage is highly unlikely. Let's come up with a little scenario. What if she gave you a noon appointment but had 5 other vehicles to inspect before your appointment? What if, during her 2nd appointment, the owner of that vehicle is running late and the adjuster has to wait for them to show up making all of her subsequent appoints fall behind schedule? So, instead of you whining about being given a 5 hr window, she has 4 customers mad at her because she was late to every appoint afterwards. Actually, I would be happy to even have a manager return my call because most other insurance companies don't even do that. Sounds like there was a little bit of miscommunication that occurred when she didn't have you on her schedule. And, I hate to be the bearer of bad news, but things happen.
you really are an idiot...does your doctor give you a five hour window for your appointment? be here at noon and i'll get to you by 5?
I'm not saying this is everybody, but here is the main reason that customer service sucks now.
CUSTOMERS ARE ###S! When customer service was actually good, people in general were actually good to eachother and treated eachother with dignity and respect, that is not the way it is anymore at all. A LOT of people feel that if they are the customer then the people helping them should, parden my french, hold their hand while they are peeing and wipe thier ### too.
SO serriously, if we as consumers want our customer service representives to care about their jobs again, then we should care about them. Let Other customers that you see mistreating these service people know that its not cool to be an ###! If we dont call rude people on their behavior when they are mistreating customer service reps, waitresses, cashiers, ect. Then they will continue to do it and we will continue to get that poor worn down person who has just had enough and doesnt really care anymore.
Like I said I am not saying everyone is rude, but there are a lot of peole out there who are and I am sure you have seen them. Have you ever thought of telling them how uncalled for their behavior is? Everything that is wrong with this country is the way that people treat eachother, and people in the customer service industries are abused the most by the customers, because customers feel that they are entitled to do this. AND HELL YEAH ITS JUST GOING TO GET WORSE, unless we as a nation do something about it. When you see someone bulling another person around, say something, dont just stand back and wait your turn. If you want things to change START IT WITH YOURSELF. IF YOU ARENT WILLING TO DO THIS THEN DONT COMPLAIN ABOUT THE SERVICE YOU ARE GETTING BECAUSE YOU ARE ADDING TO THE CYCLE BY LETTING IT HAPPEN.
Has it occurred to you that the reason customers become rude is when Progressive acts incompetent, lazy, and rude themselves?
spokeswoman
I just wanted to let you know that the spokeswoman you have on your commercials is so disgusting to look at that I couldn't possibly use your insurance. This opinion is shared by my whole family and anyone that I happen to talk to about Progressive. I truly think that you are losing quite a bit of business because of her. Her bug eyes are really hard to get...
Read full review of Progressive Casualty Insurance and 14 commentsawful company
My vehicle was involved in an accident over 5 months ago. I took my vehicle to the collision shop for repairs. The work was not done. A check was sent to the collision shop. I was to sign the back of the check and endorse it to the collision shop. I was not made aware of this by either the collision shop or Progressive. My name was miss spelled on the claim and on the check that was sent. The collision shop forged my name in order to cash it.
The work was not done and I was told to come pick my truck up or they were going to sell it. I went back to Progressive who told me to fill out a fraud form because I did not sign the check. I was told it would take no more then 8 week to get the money back. It has now been 5 months and Progressive is telling me to wait longer. I have called them several time during the waiting period and they only do something on my file when I call. I paid for this insurance company to protect me and my interest and repair my vehicle. I feel like I am fighting two companies. Progressive and the Collision shop trying to get the work that was promised to be done.
At the end of the day. The Collision Shop commits fraud and Progressive does not care about there customers. But let us not up hold our part of the contract. They will cancel our policy.
The complaint has been investigated and resolved to the customer’s satisfaction.
And also they are very slow processing claims. I wouldn't stay with them if it was for free !
Progressive sucks. Big commercial with lots of overhead but no coverage. What a rip off
I am trying to compile a list of Known Progressive Insurance adjusters. If you can email me at adjusterlist@yahoo.com I would appreciate it. This will be for a database of problem adjusters. Please include the name, phone number and possible email address of any contacts you have with progressive. Thank you.
Eva,
I had the same exact thing happen to me with Progressive Auto Insurance Co. I had hail damage & after using Progressive's recommended body shop there was more damage to my vehicle than there was hail damage. Someone repairing my vehicle must have had a tool belt with had tools scratching my vehicle up worse than I could imagine. We need to team together & start a class action suit. I have pics as proof! Please email me @ sunflower27_1999@yahoo.com
Holly
terrible experience
I, was involved in an auto accident 11/22/2006 I was In the process of leaving a gas station I was stopped & the other vehicle turned in front of me striking my front bumper, the police where called to the scene.
When, the police got to the scene the other driver immediately started to accuse me of hitting him first that he was already turned into the gas station & I hit him on purpose I did not even see him, well the other driver had no insurance he got two tickets one for no insurance & he switched car tags that wasn't even his, I already knew the other driver was going to accuse me of hitting him which is what they all do out on the roads!.
I, was stopped I told the police & I told the adjuster from progressive that I was stopped but the police did not put it in the report!, that I was stopped I did not hit him like how he claimed I was stopped & he lied to the police & lied to progressive!. I, took pictures @ the scene & progressive said that they would hold of on making a decision until they look @ the pictures well progressive said I was @ fault & sent the other driver $900 for the damage done to his vehicle!, I should have accepted this from progressive sense they did not fully investigate the accident!.
I, am the process of taking progressive to court because they said I was the cause of the accident I was stopped & the other driver said I pulled out in front of him & progressive believed his lies!, I have to pay $500 out of pocket before christmas! I guess this is progressive way of telling you merry christmas!, & the other guy told progressive he was not even going to fix his vehicle! with the money well progressive said when they get all the facts they will go after him for that money, well progressive should not have gave him that money because they did not fully investigate the accident & immediately put me @ fault of the accident!.
I, believe this guy is going around doing this hitting people knowing he does not have insurance & collection their insurance money!, this is fraud! this happens everywhere these drivers causing fraud hitting people & then collecting their insurance money! I am furious I am tired of being lied about from these crazy drivers! & then they have the nerve to accuse me of the accident, which is how they do everybody they cannot take responsibility for their own actions!. This, man lied to the police & he lied to progressive & progressive believed him causing me all this mess! I have sent progressive the pictures!, & then I will take them to court for falsely accusing me of causing the accident!.
I, will also make a formal complaint against the police officer who wrote the report for making it look like I caused the accident!, you cannot driver anywhere these days without people hitting your vehicle & blaming you for the accident & lying they cannot take responsibility for their own actions.
Also, if this man had no insurance he should not have been driving if he had not been driving this accident, would not have even happen! & know he gots $900!. This, man should not have been driving with no insurance & switched tags! & he gets away with causing this accident & progressive blames me for the accident, which I will send in the pictures to progressive!.
The complaint has been investigated and resolved to the customer’s satisfaction.
Contact the Federal trade Commission, file a complaint and they'll act on our behalf. Progressive illegally sold my vehicle. I already filed a complaint. They don't act on individual complaint, but when enough of us contacts them and file, it'll get the legal action against them moving and they'll conduct a full investigation. ftc.gov/complaint or call [protected].
PGR ues NADA for total loss values.
My complaint is recent. Accident 3/30/09. Single vehicle accident. Front axle of my truck broke, causing the vehicle to crash. There was no where to stop on the street I was on, and I did not know that anything had broke. My truck was custom, and had been that way since insured with Progressive. Value approx 12k. Progressive uses Auto Source to value vehicles. What a Joke. The long and short of it is, I would never have sold my truck, I provided documentation for the upgrades that were on the truck to start with. I offered for them to view the vehicle prior to insuring and was assured that was not necessary. Now they want to give me 3400 for my truck. They use comps that are not even close, and then treat you like a criminal when you question them. I had to hire an appraiser, who appraised the truck at 10, 700 with upgrades. It has now been 45 days, no response from Progressive. My son who was driving is ok, but he could have been killed in this accident. Never let the insurance company move your truck to a storage facility that does not charge storage. You lose your leverage. We use the vehicle to tow a race trailer and participate in charity events for children that are terminally ill. To add insult to injury, the policy renews and they help themselves to the premium for the vehicle that is a total loss. Stay away from Progressive. They spend more money on advertising than they do taking care of their insureds.
progressive seems to side with the person that isn't their insured. What ###s
late payment
Okay, so my car insurance payment was supposed to be postmarked by August 8th and it was late by one day. So they canceled my policy. My question is: Since I was canceled right away and didn't have the insurance for that month, which is what the money I paid them was for, shouldn't I get my money back?
Contact the Federal trade Commission, file a complaint and they'll act on our behalf. Progressive illegally sold my vehicle. I already filed a complaint. They don't act on individual complaint, but when enough of us contacts them and file, it'll get the legal action against them moving and they'll conduct a full investigation. ftc.gov/complaint or call [protected].
I was recently late on my payment to Progressive and was a little scared about calling them up after they dropped me. I was several days late and past being dropped but I called them up to see if I could make payment and keep my current policy active. I was surprised when I was able to talk them into getting $18 off my bill. I wrote about over here at
http://dustinjones.me/2010/02/03/late-payment-with-progressive-insurance-how-to-reinstate/
"Thanks for the providing good information - this is really helpful for car insurance.I found another good one that helped me find an incredible rate http://www.carinsuranceassistant.com/index.php?id=New+Car
they give you the best rates from lots of local providers"
consumers, we should band together and file a class-action lawsuit.
I signed on with Progressive only to find that the bill I received was a lot more than the quote they gave me. I went ahead because I really needed to be covered asap, with the intention of changing insurance companies as soon as possible in mind.
At renewal time I chose not to renew and went to another company.
Next thing I know a bill for the next billing cycle shows up and their claim is that "in the fine print" it is stated that you MUST stay the entire year, and that if you choose to leave within the first renewal period that they may bill you for the balance of the year.
Upon looking over the "fine print" on my contract I did not see anything stating this and so I have been battling them ever since. It is on my credit report and I am having a rough time making any headway.
I have talked to several other people who have been scammed this way by them, too. My feeling is that, as we are prot4cted by law in the marketplace to move about freely as consumers, we should band together and file a class-action lawsuit.
The complaint has been investigated and resolved to the customer’s satisfaction.
I will sign a class action suit. Just let me know what to do.
Also, they had plenty of time to tell me about my lack of insurance because I called them and had to add something that the agent left off the insurance. But, they never once told me oh you know you do not have full coverage.
Also, with having a lease they are supposed to tell my leasing office that I do not have full coverage, which they did not do.
They are frauds. How or what can I do to fight them about this issue.
gail welch
I had Progressive insurance and it was OK until I added my son to my account and since he drove for Lyft I needed to go to commercial side. After I got his quote and the insurance was fine. I called my son and told him he was insured and how much it would be a month. All was fine until 7 months later he got in an accident while driving for Lyft. When we contacted the Progressive insurance company we found out we did not have collision. How convenient. We were not told that he needed an inspection for driving with lyft. Also, his car was leased and needed full coverage. Now Progressive or Lyft are not covering the accident. Again how convenient. I think it is their policy to forget to tell you the details, so you are screwed out of your full coverage. The agent was totally in the wrong. Also, her boss said that she checked off that she had told me an inspection was tole to me.. Again, How Convenient. They are a rip off.
Gail welch
Contact the Federal trade Commission, file a complaint and they'll act on our behalf. Progressive illegally sold my vehicle. I already filed a complaint. They don't act on individual complaint, but when enough of us contacts them and file, it'll get the legal action against them moving and they'll conduct a full investigation. ftc.gov/complaint or call [protected].
I was over charged while deployed to Afghanistan and they refuse to refund any money or give me credit. Said it was my responsibility to notify them; difficult to do when I'm dodging bullets and IED's. I guess this is the way they treat military personnel while we fight for their right to conduct business in this country.
I had Progressive auto Insurance for a few years on two cars, two drivers in household with clean driving records and no accidents. Each and every years Progressive would raise the rates substantially. This year I had the time to check around and found a few companies with rates 25% below Progressive - I let Progressive know about this and they said "so what, go with one of the other companies".
Now I learn that the CEO of Progressive is a big donor to Obama - wish I had known sooner - as I do not want any of my money going to anyone that supports Obama. I suggest that IF you feel the same that you not do business with Progressive and IF you are check other companies and even if their rates are a little higher - support companies that support the American Way
...
I have a policy through your company and got hit by a car who ran a stop sign on Tuesday morning in a parking garage. I am completely dissatisfied with how you have handled my claim. I am a single mother of two kids, have now had to pay $600 for a rental car because you have not "completed your investigation". The other guy has 10 days to give you a statement, but I am your customer, I pay you every month for coverage, and what am I supposed to do for at least 10 days? I will make sure I am switch companies when my policy is up, I am calling my local news station to make people in my area aware of your practices, and I am also going to let everyone on Facebook know as well. You want your money paid for my premium every month but yet you do not take care of your customers
I got a quote from them on a new truck before I went in to buy it. After I signed the papers I called them to fax my ins. cards and they raised my quote considerable. They had me. I sent them an e-mail telling them I felt like they took advantage of me and asked how they would make things right, or I would find another company. Their response was, "Sorry to lose you as a customer". After telling my story to several friends I find out they had similar experiences with progressive. All in all, Progressive is a dishonest crooked company!
PROGRESSIVE, IS A FRAUD, A FRONT FOR ITS SUBSIDIARIES TO DEFRAUD YOU OUT OF YOUR RIGHTS WHEN A CLAIM ARISES, AND THEN PROVIDES THESE MANUFACTURED DECLARATION PAGES WITH DIFFERENT LIMITS TO ROB YOU, BE AWARE THIS IS A NO GOOD INSURANCE COMPANY!
Yep! And they're STILL doing it unfortunately to unsuspecting victims like myself. 50 years old and had a felony hit-n-run November 2018. I was the 4th car in a chain reaction collision and they blamed ME for the accident! They have just about ruined me financially by raising my rates 3x and my car has to go in for the 4th time for repairs because of their [censored]ty collision shop they had my car towed to! I'm furious beyond belief and am looking for other victims to do a class action lawsuit with me!
I am trying to compile a list of Known Progressive Insurance adjusters. If you can email me at adjusterlist@yahoo.com I would appreciate it. This will be for a database of adjusters. Please include the name, phone number and possible email address of any contacts you have with progressive. Thank you.
rude and unprofessional agents
There was a fraudulent claim filed agaisnt me with Progressive Insurance for an Auto Accident. An agent by the name of Kelly Griffth called me accusing me of hitting her client. Kelly's direct number is [protected]. I told her the claim with false and I have proof and witnesses. My car was not damaged and I had a list of people that were there and could vouch that I did not hit anyones car. She called me a liar to my face, told me I was dumb, and I will have to pay. She slammed the phone in my face, and then continued to call me back harassing me. She never called any of my witness or checked out my story. I feel distraught over the way she treated me over the phone, and very surprised that Progressive Insurance Co. allow there Agents to behave so unprofessionally, rude, and abusive.
The complaint has been investigated and resolved to the customer’s satisfaction.
Being an agent that has worked with Progressive, I find you comments puzzling. Agents who write for Progressive insurance do not have any involvement in claims. Progressive claims are handled 100% by their claim department. I hope you reported this agent to the OIC of your state. Based on your statement, at the least, the agent would have his contract with Progressive terminated and quite possibly loose his insurance license.
terrible service!
My daughter was in a car accident in oct 06.she had 2 vertebrates crushes, she still has back problems and been seeing the chiropractor. They did not wont to pay lost wages, they send us four times the same papers, we send them in the first time, well they cant find them, they keep dragging it out, they did not payed the chiropractor since aug,07, which we just found out about. They offered my daughter a settlement of 1500$ dec07, they want her to see one of there doctors, which will tell that nothing is wrong. So my daughter took the settlement, but never knew that they had not pay the chiropractor since aug,07. They do not want to pay them.the bill is higher then the settlement. So she got ripped off by progressive. They seem like they are affordable, but in the end you will pay out off your own pocket and we had full coverage. This company is a joke!
[censor] company!
In mid July an auto mechanic was driving my car off of a long bed (used to transport a race car). While backing it off the bed, he somehow (according to him, I was not there) got his foot lodged between the brake pedal and the throttle. He lost control of my vehicle, panicked and sent it spinning, hitting the truck who had towed it, a wall and nearly two onlookers. At first word, I was devastated as was everyone else that night... speechless. I was having it towed from Sacramento to Stockton, Ca because this mechanic failed to bolt on my caliper and the like snuggly and it sliced through my tire, leaving me stranded as I was on my way to meet a lady that I had just met. I made it to sac but I never got a chance to meet her. To make a long story short, I reported it about a month later because my deductible was so high and this mechanic said that he could fix it, he knew people who could get it done... well that never occurred. This shameless company never once asked how I was doing in all this nor about my family. They don't believe all the damages that were present on the car happened that night.. My statement to them is simply this: just because you can't come up with how it happened in no way means that it didn't happen. I paid out of my pocket during the time my car was undrivable $1,000 for a rental for a month and still these #s did not think that it was not drivable.
The complaint has been investigated and resolved to the customer’s satisfaction.
Progressive set up collision estimate with me saying that the estimate would be done at the place I wanted low and behold no appointment ever set up, they just had me park it where I wanted it done. Did the estimate them selves and totaled the car without ant other estimates? Now they say I can’t do nothing to fix my car it’s been totaled.
august 4 2018
A car hit me from behind, and it took them 3 months to pay me for the damage. I call that crazy, and made go through hell which their driver was responsible
I was in an accident the other day and the lady who hit me had insurance through you guys. The lady who called me and talked to me about it was Becky. She was just rude and snotty to me on the phone. And I wasn't rude to her or anything to her on the phone. She raised her voice at me when she was talking about the accident on the phone.
this company is horribe in to take of claim
Sold my daughter liability insurance only when she stated car was being financed. I planned to notify the Attorney General office and contacting a criminal lawyer. I would like a response to this matter, This seems like fraudulent active.
Progressive insurance has the worst customer service ever.. won't answer and will not return calls... thought it would be a better option to have my insurance company(progressive insurance) handle the damage part of my claim.. I will no longer use progressive insurance after this ordeal...
I paid ahead on auto policy, but am not receiving credit for payments made. I received notice that my payment was received, but the next day, I received notice that my policy would cancel if payment was not made. Maybe the company has someone embezzling. It seems as though there would be security cameras and the person or people would be caught.
Yes my name is Genia jump, I live at 1240 mt union rd, Frazier bottom wv.I would like a copy of papers I signed to allow a Andrew moody to be added to my insurance last year.I am being held responsible for his insurance that was put on my account, I am not related to me moody and i did not put him on my account.I hope this matter can be resolved
These idiots created a really high pitched annoying NOT FUNNY skit that they play wayyyy toi often like on CNN network and its stupid no message red headed guy sucks not funny dumb skit. Like why is he yelling like a [censored]ing choir boy when they are suppose to be recording a song as the retarded skit goes...
Contact the Federal trade Commission, file a complaint and they'll act on our behalf. Progressive illegally sold my vehicle. I already filed a complaint. They don't act on individual complaint, but when enough of us contacts them and file, it'll get the legal action against them moving and they'll conduct a full investigation. ftc.gov/complaint or call [protected].
-
Progressive Casualty Insurance Contacts
-
Progressive Casualty Insurance phone numbers+1 (800) 776-4737+1 (800) 776-4737Click up if you have successfully reached Progressive Casualty Insurance by calling +1 (800) 776-4737 phone number 0 0 users reported that they have successfully reached Progressive Casualty Insurance by calling +1 (800) 776-4737 phone number Click down if you have unsuccessfully reached Progressive Casualty Insurance by calling +1 (800) 776-4737 phone number 0 0 users reported that they have UNsuccessfully reached Progressive Casualty Insurance by calling +1 (800) 776-4737 phone numberCustomer Service+1 (888) 240-9839+1 (888) 240-9839Click up if you have successfully reached Progressive Casualty Insurance by calling +1 (888) 240-9839 phone number 0 0 users reported that they have successfully reached Progressive Casualty Insurance by calling +1 (888) 240-9839 phone number Click down if you have unsuccessfully reached Progressive Casualty Insurance by calling +1 (888) 240-9839 phone number 0 0 users reported that they have UNsuccessfully reached Progressive Casualty Insurance by calling +1 (888) 240-9839 phone numberCommercial+1 (888) 288-0770+1 (888) 288-0770Click up if you have successfully reached Progressive Casualty Insurance by calling +1 (888) 288-0770 phone number 0 0 users reported that they have successfully reached Progressive Casualty Insurance by calling +1 (888) 288-0770 phone number Click down if you have unsuccessfully reached Progressive Casualty Insurance by calling +1 (888) 288-0770 phone number 0 0 users reported that they have UNsuccessfully reached Progressive Casualty Insurance by calling +1 (888) 288-0770 phone numberReport Fraud or Identity Theft+1 (440) 603-2100+1 (440) 603-2100Click up if you have successfully reached Progressive Casualty Insurance by calling +1 (440) 603-2100 phone number 0 0 users reported that they have successfully reached Progressive Casualty Insurance by calling +1 (440) 603-2100 phone number Click down if you have unsuccessfully reached Progressive Casualty Insurance by calling +1 (440) 603-2100 phone number 0 0 users reported that they have UNsuccessfully reached Progressive Casualty Insurance by calling +1 (440) 603-2100 phone numberCEO+1 (919) 845-5699+1 (919) 845-5699Click up if you have successfully reached Progressive Casualty Insurance by calling +1 (919) 845-5699 phone number 0 0 users reported that they have successfully reached Progressive Casualty Insurance by calling +1 (919) 845-5699 phone number Click down if you have unsuccessfully reached Progressive Casualty Insurance by calling +1 (919) 845-5699 phone number 0 0 users reported that they have UNsuccessfully reached Progressive Casualty Insurance by calling +1 (919) 845-5699 phone numberDeveloper+1 (866) 407-4844+1 (866) 407-4844Click up if you have successfully reached Progressive Casualty Insurance by calling +1 (866) 407-4844 phone number 0 0 users reported that they have successfully reached Progressive Casualty Insurance by calling +1 (866) 407-4844 phone number Click down if you have unsuccessfully reached Progressive Casualty Insurance by calling +1 (866) 407-4844 phone number 0 0 users reported that they have UNsuccessfully reached Progressive Casualty Insurance by calling +1 (866) 407-4844 phone numberCustomer Support+1 (855) 347-3939+1 (855) 347-3939Click up if you have successfully reached Progressive Casualty Insurance by calling +1 (855) 347-3939 phone number 0 0 users reported that they have successfully reached Progressive Casualty Insurance by calling +1 (855) 347-3939 phone number Click down if you have unsuccessfully reached Progressive Casualty Insurance by calling +1 (855) 347-3939 phone number 0 0 users reported that they have UNsuccessfully reached Progressive Casualty Insurance by calling +1 (855) 347-3939 phone numberCustomer Support
-
Progressive Casualty Insurance emailscomplaintfile@progressive.com100%Confidence score: 100%Supportsteven_a_klick@progressive.com94%Confidence score: 94%
-
Progressive Casualty Insurance address6300 Wilson Mills Rd, Mayfield Village, Ohio, 44143, United States
-
Progressive Casualty Insurance social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Progressive Casualty Insurance contacts
![American International Group [AIG]](/images/business/48-48/128834/american-international-group-aig.){kind=small}
Recent comments about Progressive Casualty Insurance company
Auto insurance
21st Century Insurance / 21st.com
16 reviews
National General
1 review
Florida Kidcare
19 reviews
Old Republic Home Protection
44 reviews
Boomer Benefits / Consumer Benefits Group
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I am trying to compile a list of Known Progressive Insurance adjusters. If you can email me at adjusterlist@yahoo.com I would appreciate it. This will be for a database of adjusters. Please include the name, phone number and possible email address of any contacts you have with progressive. Thank you.
The reason why they can't pay for your damages is because the person who hit you didn't purchase enough coverages to make sure that everyone will be taken care of. There will be a limits issue. If you want to be mad at someone be mad at the person that hit you and didn't pay for more for higher limits. I suggest you review your policy in case this unfortunate instance happens to you and you don't have enough limits to cover everyone. You might also want to see if you have underinsured motorist coverage on your own insurance policy so that you can pay a lessor deductible.