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AARP Services Customer Care Service

AARP Services, Inc.

601 E Street, NW
District of Columbia
United States - 20049

Customer Support Phone Numbers

+1 888 687 2277(US, English) 6 3
+1 877 342 2277(US, Spanish) 0 1
+1 202 434 3525(International) 0 1
Work days:
Mon7:00 AM - 11:00 PM
Tue7:00 AM - 11:00 PM
Wed7:00 AM - 11:00 PM
Thu7:00 AM - 11:00 PM
Fri7:00 AM - 11:00 PM

AARP Services Complaints & Reviews

AARP Services / bank of america - home mortgage loan

Dorothy J Richardson on Jan 18, 2018
Trying to resolve erroneous late fees/overdue payment with BOA In August, 2017 my home mortgage loan was transferred to Bank of America. My August and September, 2017 loan payments were applied correctly for the first two months. The issue began in October, 2017. I began receiving statement...

AARP Services / getting a refund from old flood ins. company

dmgines on Nov 6, 2017
American National P& C company was our old flood insurance. They were charging us 3700.00 for a year. It was a surprise to have our house payment go up by 300.00 because of it. We are both on disability and have a limited income so this hurt quite a bit. We found a much better company for...

AARP Services / monarch dental

KatyHeine87 on Nov 5, 2017
I had a total extraction of all teeth on 5/30/2017 by Dr. Gopi. I was not properly sedated; therefore I could feel the extractions. I screamed out in pain multiple times and he still failed to sedate me further. He then never followed up with me after the surgery until I expressed my...

AARP Services / free travel bag

Julie Spessard on Oct 30, 2017
When I joined I was to receive a free travel bag. Based on what I am reading, and this is my second request, I want the travel bag that was promised for free with sign up to AARP. If there us another form to complete, please advise of correct process. I have never had this problem with any...

AARP Services / over 30% increase in auto insurance for this year!

Riverrat88 on Oct 14, 2017
Auto increase over 30% for this yet!Hartford said"increase do to increase in health and auto parts cost".Ridiculous, will purchase new auto and home insurance!I am totally disabled veteran!Shame on AARP!This is another example of how seniors are taken advantage of!Reminds me of cable...

AARP Services / consumer cellular phone

AARP cell phone on Oct 11, 2017
I bought a Consumer Cellular Android Cell Phone. Now, I need a case to protect this new phone. I have looked in probably 5 stores that would sell cell cases but no one has the right case to fit my particular phone I called AARP and was advised that they had the case but I had to buy a...

AARP Services / voya reliastar life insurance of new york

Norma DAguilar on Oct 5, 2017
I need help and not sure who to contact. I am 75 years and 9 months old. At age 46 I took out an insurance policy at my work place Bronx Lebanon Hospital in New York. The company is RELIASTAR now calling themselves VOYA. Woodbury, NY PO Box 122 and Administrative office Minneapolis, MN...

AARP / sex trafficking of seniors

Lieutenant on Sep 18, 2017
AARP Texas President Olivia Besteiro Is Using Her Office for Sex Trafficking of Seniors….. AARP Texas President Olivia Besteiro is using her office position without regard for real world safety to harass and spread perverted propaganda apparently to cover up the selfish gain slave trafficking...

AARP Services / the hartford is damaging your brand

Ruth L. Lawrence on Sep 16, 2017
Re Policy Number: 55RBA374862 Dear Hartford, Please appeal / escalate this matter to the next manager's level, and just keep appealing / escalating until you get to the CEO or a manager that really knows the true value of loyal clients and customer satisfaction. Please keep me informed a...

AARP Services / aarp - travel cost me $400.00... expensive cruise

Valerie A on Sep 10, 2017
Reservation # 35280137 Booked on 8/17, Called AARP travel asked about a cruise and if there was a interline rate available with Norwegian, I was told NO. So I booked my cruise, come to find out that AARP DOES NOT book travel industry booking for Norwegian, Norwegian does not allow it. THIS WAS...

AARP Services / Hartford Insurance

DaveHoward on Aug 31, 2017
I had five policies on homes and vehicles with Hartford worth over $7500 per year. As it turns out ONE policy was NOT set up on autopay even though I thought it was. My wife and I were out of the country for a few months and did not see the "notice of cancellation" for non payment for ONE...

AARP Services / commercial

shyster54 on Jul 13, 2017
I'm furious about your attack ads against changes in Obama care. Besides being dishonest, it's because of the support off aarp and others we got saddled with a horrible health care plan in the first place where premiums soar out of control and people can no longer keep their own doctor...

AARP Services / renewal of my aarp

uLuL15 on Jun 16, 2017
On May 23, 2017, I mailed out my AARP renewal with a personal check for $16.00 for one year. I checked my bank account and it shows where my check CLEARED my bank on June 7, 2017 and the $16.00 was taken out of my account. Today, June 16, 2017, I get ANOTHER renewal letter telling me I...

AARP Services / budget rent a car

Scott Parkin on May 10, 2017
I recently rented a car from Budget and received an AARP discount band prepaid to save money. I needed to cancel and modify my Las Vegas reservation to a one-way to Los Angeles, but was unable to do that without paying a $50 cancellation fee. Plus, Budget also wanted another $350 for a...

AARP Services / water service line insurance, westport,? ct

Peter Thorner on Apr 20, 2017
Please be advised that in response to a mailer sent by aarp regarding the above subject, I called the company, homeserve usa repair management corp. The person answering my call was thoroughly unfamiliar with any resonable answers to several questions I posed. She responded with what...

AARP Services / my hmo crippled me for life, declaring elder abuse of kaiser surgeons.

Robert Bustamante on Apr 5, 2017
Hello, Two Surgeons falsified my Medical Records in order to hide Post OP Incident that crippled me for life! I was an Elder at the time and I was 61 years of age. Federal and State agencies only Investigate the Medical Files, they do not do a personal Investigation to see if my seriou...

AARP Services / commercial

Ingland37 on Mar 26, 2017
I find it very disturbing to only see commercials that advertised interracial relationships that consist of black men with white women. If you're going advertised interracial relationships, consider black women and white men relationships as well​. I think it's insulting and bias and the commercials​...

AARP Services / tax help

Jane Clinch Gross on Mar 16, 2017
I did all the appropriate things. I typed in my zip code and found location choices. I found one that was on my way to work and that said no appointments necessary but I did call the phone number listed. I left a voice mail about making an Appointment. My call was returned the next day. I...

AARP Services / free travel bag

bforcier on Mar 9, 2017
I was expecting to receive the bag that was pictured on your advertisement information. Please send the appropriate bag. If this is the correct bag then I am completely disgusted with aarp's total misrepresentation just to get members to join. I certainly hope that nothing else has been...

AARP / my free bag.

Felice Enright on Feb 14, 2017
I joined aarp last month me and my husband just got our cards. I am still waiting for the bag. Please let me know where it is. This is the 2nd time I have inquired about the FREE BAG.

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