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AARP Services Customer Care Service

AARP Services, Inc.

601 E Street, NW
District of Columbia
United States - 20049

Customer Support Phone Numbers

+1 888 687 2277(US, English) 5 1
+1 877 342 2277(US, Spanish) 0 1
+1 202 434 3525(International) 0 1
Work days:
Mon7:00 AM - 11:00 PM
Tue7:00 AM - 11:00 PM
Wed7:00 AM - 11:00 PM
Thu7:00 AM - 11:00 PM
Fri7:00 AM - 11:00 PM

AARP Services Complaints & Reviews

AARP Services / commercial

shyster54 on Jul 13, 2017
I'm furious about your attack ads against changes in Obama care. Besides being dishonest, it's because of the support off aarp and others we got saddled with a horrible health care plan in the first place where premiums soar out of control and people can no longer keep their own doctor...

AARP Services / renewal of my aarp

uLuL15 on Jun 16, 2017
On May 23, 2017, I mailed out my AARP renewal with a personal check for $16.00 for one year. I checked my bank account and it shows where my check CLEARED my bank on June 7, 2017 and the $16.00 was taken out of my account. Today, June 16, 2017, I get ANOTHER renewal letter telling me I...

AARP Services / budget rent a car

Scott Parkin on May 10, 2017
I recently rented a car from Budget and received an AARP discount band prepaid to save money. I needed to cancel and modify my Las Vegas reservation to a one-way to Los Angeles, but was unable to do that without paying a $50 cancellation fee. Plus, Budget also wanted another $350 for a...

AARP Services / water service line insurance, westport,? ct

Peter Thorner on Apr 20, 2017
Please be advised that in response to a mailer sent by aarp regarding the above subject, I called the company, homeserve usa repair management corp. The person answering my call was thoroughly unfamiliar with any resonable answers to several questions I posed. She responded with what...

AARP Services / my hmo crippled me for life, declaring elder abuse of kaiser surgeons.

Robert Bustamante on Apr 5, 2017
Hello, Two Surgeons falsified my Medical Records in order to hide Post OP Incident that crippled me for life! I was an Elder at the time and I was 61 years of age. Federal and State agencies only Investigate the Medical Files, they do not do a personal Investigation to see if my seriou...

AARP Services / commercial

Ingland37 on Mar 26, 2017
I find it very disturbing to only see commercials that advertised interracial relationships that consist of black men with white women. If you're going advertised interracial relationships, consider black women and white men relationships as well​. I think it's insulting and bias and the commercials​...

AARP Services / tax help

Jane Clinch Gross on Mar 16, 2017
I did all the appropriate things. I typed in my zip code and found location choices. I found one that was on my way to work and that said no appointments necessary but I did call the phone number listed. I left a voice mail about making an Appointment. My call was returned the next day. I...

AARP Services / free travel bag

bforcier on Mar 9, 2017
I was expecting to receive the bag that was pictured on your advertisement information. Please send the appropriate bag. If this is the correct bag then I am completely disgusted with aarp's total misrepresentation just to get members to join. I certainly hope that nothing else has been...

AARP / my free bag.

Felice Enright on Feb 14, 2017
I joined aarp last month me and my husband just got our cards. I am still waiting for the bag. Please let me know where it is. This is the 2nd time I have inquired about the FREE BAG.

AARP Expedia Travel Center / failure to cancel hotel reservation and five clueless agents

Serviceless on Feb 13, 2017
La quinta had a reservation that had been made through the aarp/expedia travel center. They knew this because they had received an identifying tag with the reservation. It said, "via travelscape. Exp.760078292. Point-of-sale: expedia." Although I had cancelled the reservation and had...

AARP Services / lack of aarp membership card.

Warren H. Potter on Feb 1, 2017
My name is Warren H. Potter. My address is 624 Nottingham Drive, Virginia Beach, Virginia 23452. I signed up with AARP and you sent me a little cooler bag and included a note with the bag that said that I should have received a membership card by the time that I received the bag. The note said...

AARP Services / sales agent / not being treated right

Stevie0 on Jan 29, 2017
I have not got a call from the AARP Medicare prescription RX Plan about my evidence of courage book the books supposed to be mail out in September I been waiting and my book still didn't come and I haven't received a call from the sales agent it is the end of January I was told that the...

AARP Services / aarp #2039

Debbi Reis on Dec 18, 2016
I live in a senior rent subsidized apartment complex. A flyer listing trips by a group using the AARP name was sent out in June 2016. On the form it said to get your $100 deposit in as soon as possible as seats go quick. I had picked out a trip to Lancaster, PA dated for November of 2017 -...

AARP Services / hartford auto insurance roadside assistance

klenk on Dec 10, 2016
aarp #333695370 2 hartford auto #55phb383033 today my front tire got stuck in a hole and I spent 2 hours on hold with Hartford roadside assistance. Another hour later I received a call back and was told that none of the 20 something providers would not come out to my house just too bad for...

AARP Services / Expedia

Dr Brooks on Dec 8, 2016
From nov. 16th to nov. 19th i stayed at the south point hotel in las vegas. I booked this hotel through the crooks of expedi and was over-charged $63.00 from south point after expedia got $265 before i even checked into this thieving hotel not to mentioned having to pay $85 just for...

AARP Services / car rental

cjbrown100 on Dec 8, 2016
I have rented a car through carp and upon booking I asked what will be the total amount that my credit card will be charged and if there is another charge that we be added and I was advised that the only amount that will be held was for the price of the rental. Well upon going to the place...

AARP / free gift travel bag

Felicia L. Evans on Oct 9, 2016
I joined AARP and was promised a travel bag as free gift.the pictured they showed online was very large! The one I received was tiny as can be, not even a child could use it. This was false advertising and an old trick called bait and switch. I think AARP should be fined or send me the large bag they advertised. How sneaky!

AARP / not receiving promotional products offered

Terri M on Aug 20, 2016
I received an offer to renew my membership and by doing so, I was supposed to get a 4-piece Luggage Organizer set. So...on 042716 I sent in the money, but guess what..as of today, 081616 I still have not received it. It appears that a lot of people were treated the same. What do all of u...

AARP / general

Herbert Henryson on Aug 20, 2016
While AARP provides opportunity to critique its providers, it is virtually impossible to communicate with AARP regarding needs of its members. For example, how can such an organization have no services to address health insurance coverage for its members during international travel other...

AARP / tax services

Fran Pollock on Feb 10, 2016
My 92 year old aunt gets her taxes done very year from AARP. This year I am handling her matters. I live in Philadelphia and the tax preparer for AARP is at 1650 Market Street, Philadelphia, PA 19103, Suite 675. When you call to make an appointment, you get a machine and you never get a...

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