The complaint has been investigated and resolved to the customer’s satisfaction.
I contracted Champion to replace my rear deck, almost all windows in my home and to build on a two-story sun room. Problems:
1. Sun room- construction was begun in October 2005 and was not completed until February 2006 when it was promised to take only 2-4 weeks.
2. Rear deck- had to be rebuilt 3 times and there are still problems!
3. Windows- windows bind, windows WILL NOT OPEN, sloppy installation.
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a washer & dryer August 2004. The dryer stopped working three months after purchase. I've contacted the local Furnitture Fair store on numerous occasions. Each time I was directed to a 1-800 number for warrenty items. It is now almost two years and the warenty will soon expire. Each time I've been given an order number and told that a local...
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 2, 2005, we spent $850.00 on new countertops for our kitchen. (Along with a new $432.00 dishwasher and $1399 in new flooring - which we installed ouselves).
When the installer, who was subcontracted by Home Depot, was finishing the installation, I noticed that the countertops were cut too short. (They had been measured by a Home Depot employee...
The complaint has been investigated and resolved to the customer’s satisfaction.
I stayed at the Days Inn Sacramento on 10/28/06. The people in the room next to me were loud all night long. I called the front desk to complain at 12:30 am, 2 am, and 3:45 am. I was told secrity was sent over to talk to them but the partying did not stop until 4:30 am. Needless to say I did not get much sleep that night. I have written emails to my travel...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Sept 25,2006 I called customer service and told them my laptop need a repair and ask about my extended warranty. They told me that my warranty has expired. I told them i have 2 laptop and to check if neither one has a warranty in force and i d like to purchase more extended warranty.On Oct 29, 2006, i found the agreement of my extended warranty and it...
The complaint has been investigated and resolved to the customer’s satisfaction.
I disconnected my phone service with Hawaiian Telcom on April 21,2006. I am still receiving bills for the very same telephone number that was disconnected (It is now October). I have contacted the billing department numerous times. After waiting in their cue for up to 30 minutes at a time, I am told that it is an ordering problem? I have told them that it...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ok, this is what happened...
My husband and I signed up with cingular and we agreed that 1000 minutes would be more than enough. We were previously with Sprint and had 8oo minutes with them. We never in all 3 years with Sprint went over those 800 minutes. However, with Cingular, we were charged over $400 for the first month! They claimed that we had gone...
The complaint has been investigated and resolved to the customer’s satisfaction.
I brought my computer in to the Best Buy located in Goodyear, AZ for a simple (I thought) problem. Somehow the system font had been replaced with a 'wingdings' font.
A ticket was written up to take care of that problem, to clean the computer and move the system to another drive (I had two hard drives). Everything was great with the tech I originally talked...
The complaint has been investigated and resolved to the customer’s satisfaction.
SCAM, i tells ya. I wish I found this info. before I placed my order. OH.MY.DOG. There is NO customer service. The links they gave in the original responce to my order do not work. Phone #s are a no go. I ordered Sprint phones and a Sprint plan, but when I called Sprint this morning to check on my account (after I read these warnings), they have no...
The complaint has been investigated and resolved to the customer’s satisfaction.
The company quoted me a price of 2885.00 and tried to make me pay 2995.00 for the engine. Then they marked up other parts as much as 200%. i was also hit with a core charge for my old engine supposedly being nonrebuildable, but i was never given the opportunity to view this or dispute it. that was an additional 500.00 this process was advertised as a 7-10...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a letter from Hyundai Motor America that my 2000 Tiburon was recalled due to a potential crack in the exhaust manifold. I was stationed in Germany at the time, so I called Hyundai to find out what I could do. The employee told me I could have the repairs done anywhere, and after I sent in receipts I would be reimbursed. I spent four month...
The complaint has been investigated and resolved to the customer’s satisfaction.
I entered into an agreement with Mr. Joe Rivera, President of the company Men@Site to do a total gut renovation on my home in Bedford Stuyvesant, Brooklyn, N.Y. He is a short stocky Hispanic man with a short hair cut. He drives a Hummer and works with his father who drives a white van with the words Men@Site painted on the sides of the van.
While I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm e-mailing to complain about butterfly download network (movie downloads). First, they have set up a "consumer report" webpage which recommends themselves over any other movie download service; I naturally decided to trust that recommendation and signed up with them. I have since been able to find out that this page was, at the very least, associated...
The complaint has been investigated and resolved to the customer’s satisfaction.
As many have I bought something in good faith off Ebay, Paid ASAP only to find out the seller/vendor didn't have listed item nor did they have any coming to fill previously sold listings.
It seems this is a norm for this business, sell/list something they don't have, float on you money and later if you want a refund you have to leave positive Feed Back on...
The complaint has been investigated and resolved to the customer’s satisfaction.
I gave them a roll of aps film to develope... the photo technician could not find the proper equipment to develop my roll. instead of calling me to tell me to pick it back up and take it somewhere else, for some reason known only to the heavens she opened up the film, unrolled it, and exposed it to light which is the number one thing anybody who remotely...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I own a timeshare in Quebec, Canada. We were contacted by Your Last Resort LLC, Dan Goodman was the contact. We finally decided to list our timeshare with Your Last Resort LLC in February of 2005. Their "Your Last Resort LLC Guarantee" was the deciding factor to our listing. We figured we had nothing to lose. The timeshare was for sale for the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Mid summer of 2005, my wife and I were offered a wonderful (free) weekend get away at our choice of ammusement park and hotel accommodation. All we had to do was to attend a 90 min presentation of what we were told was not a, timeshare. At the end of the presentation, we would receive a $50 meal voucher and the weekend get away information. It is now Nov...
The complaint has been investigated and resolved to the customer’s satisfaction.
I used the geek squad and if you have a problem after they leave you are screwed unless you want to spend more money with them. It was my worst mistake ever using them I spent over $500.00 with them and within 10 days had another problem with my pc and could not get any help. They really suck!
The complaint has been investigated and resolved to the customer’s satisfaction.
This national moving company "lost" my tv set and antique rocking chair in the move from Winnipeg to Toronto. I spent the next 9 months submitting claims and making follow-up phone calls to three different regional offices with each refusing to take responsibility. The Toronto Office was rude, the Red Deer Office was courteous but stated this was not their...
The complaint has been investigated and resolved to the customer’s satisfaction.
Throw away all your Corelle Ware dishes they can become a hazard after they age. I just exeperinced an explosion of a casserole dish that caused multiple cuts and lacerations after a small tink from the lid when removing from a cupboard. Maybe suicide bombers should ware this stuff to inhance the effect.
The complaint has been investigated and resolved to the customer’s satisfaction.
A copy of Email to Continental Airlines:
Dear CONTINENTAL,
We traveled from Toronto to Cali Colombia via Houston on July 03, 2006. We left Houston at 5:40 in the flight number 820 to Cali.
Although we arrived on time to Cali, our luggage as the luggage of many other passengers did not. Little explanation was given by local staff, no assistance whatsoever...
The complaint has been investigated and resolved to the customer’s satisfaction.
After a couple of weeks with Wildblue my computer kept crashing. Tech. (non)supt. suggested my computer was too slow, so I ordered a new Dell XPS710. Their tech came out and loaded all the software on for me and couldn't get it to work....said my computer was busy downloading new updates and that it should work in a couple of hours. Never did, so I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Everyone who has been ripped off, please call the USA Today Newspaper and demand that they stop taking ads from this SLIME BALLS. I also lost $2,000. Annuity consults appointments= Empty houses, Bogus Appointments, lies and more lies. They are a piece of CRAP.
The complaint has been investigated and resolved to the customer’s satisfaction.
In the summer of 2005, my wife and I planned a trip to England, and booked a van rental for a couple of days through AutoReservation.com with Alamo car rentals, so that we could take friends of ours and our daughter and her boyfriend to the Isle of Wight. When we got to pick up the van in Brighton, they wanted to charge $1500.00 (refundable) on my credit...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a high end lawnmower at sears and the sales person (some 19 year old kid) had good knowledge of the product and sold me on the mower. I asked him about returning it if I don’t like it, he said no problem you have 30 days just keep your recite and keep the mower in good condition nothing about a restocking fee of $54.00 nor does it say anywhere...
