A year ago I bought a Motorola cell phone through Wirefly.com. I sent the two rebate forms in on time and with the required documentation. On 15 May 06 I got a notice that the wireless bill was 'invalid.' When I called the Rebate Center on 25 May 06 at 1101 to ask what the problem was I was told again, that the bill was 'invalid.' The woman I talked to couldn't say what was wrong with the copy of the current bill directly from Verizon, but since I was such a good customer they would process the rebates right away. Months passed and in September I got another notice saying that the cell bill was invalid because it didn't have the cell number on it but I could send another copy of the cell bill with the cell number within 30 days from the notice. I made another copy of the most current cell bill, making sure the cell number was on it and sent it off.
Now it's the last day of November and I went to cellphonerebates.com to see where the heck my rebates are. I plugged in my Claim ID number and it comes up with no such number. The rebate program through Wirefly is just a scam and judging by the number of complaints against Wirefly on the Internet, Wirefly is deaf and has no interest in their company's reputation.
SCAM, i tells ya. I wish I found this info. before I placed my order. OH.MY.DOG. There is NO customer service. The links they gave in the original responce to my order do not work. Phone #s are a no go. I ordered Sprint phones and a Sprint plan, but when I called Sprint this morning to check on my account (after I read these warnings), they have no information on a plan, or any phones for me! What they did have was an application. Period. I called my bank and my account has already been charged. Oy vey. Thankfully wash. mutual can treat if as a FRAUDULENT transaction, since it is, but then I need to get a new card. If that's what it takes to fix this mess, I'm still luckier than other people.
Sorry folks. DO NOT BUY FROM WIREFLY!! DO NOT BUY FROM WIREFLY!! DO NOT BUY FROM WIREFLY!! DO NOT BUY FROM WIREFLY!!
P.S. the reason i ordered through them instead of sprint is because they had better phones and a better deal (so I stupidly thought).