The complaint has been investigated and resolved to the customer’s satisfaction.
I received a phone call from these marketing people, they offer a gas card- free for $50.00. It was real foggy, then they zap your charge card each month; $19.95 until it takes 3-4 months to get straight. I do not know who "sold" them my charge card # but they acquired the last 4 digits. They called about a week later to verify my order by confirming my...
The complaint has been investigated and resolved to the customer’s satisfaction.
The fingerprint device for allowing the user not to remember passwords is flawed. You place our finger on the device and it automatically enters your password at many web site locations. Immediately after loading the program, on my hp pavillion dv8000 laptop with 512mb of ram, i noticed it was becoming unstable. I had to reboot 3 or 4 times a day as basic...
The complaint has been investigated and resolved to the customer’s satisfaction.
Rancho Banderas Resorts time share sales personnel will use any means necessary to make a sale. Extreme high pressure sales techniques, and making fraudulent statements to complete a transaction deceived me into making a very bad investment decision. The timeshare proposal to me was solely a rental investment income, not proposed to me at all as a vacation...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Sept. 28 2006 I went to make a cash deposit to Ladue branch, Saint Louis, MO. I wanted to do it through a real person but branch was already closed so I decided (wrongly!) to do it through ATM machine. I had 10 $100 bills to deposit, counted number of times at home (it was a wedding present from my relatives). I made a deposit at Thursday night and next...
The complaint has been investigated and resolved to the customer’s satisfaction.
Apple Vacations was chosen to help our friends & family travel to Cancun, Mexico for our May 2006 wedding. The majority of our guests were leaving Dulles International Airport and purchased the land & air accommodations through Apple Vacations. The week prior to our wedding, the package price dropped $87.00. I immediately notified Ballston Travel (local...
The complaint has been investigated and resolved to the customer’s satisfaction.
1st contact (binding estimate) stated any additional cubit feet would be billed at time of pick up. It failed to disclose that the charge was 3 times more than the pr cubit feet charge of the initial estimate.
I selected mover packing. Contract stated packing supplies were additional. After the pick up was loaded the charges were disclosed at Rolls of Tape...
The complaint has been investigated and resolved to the customer’s satisfaction.
This was an email I sent to the representative of the Nissan Scarborough dealership, Nick Sgro. His response was that Nissan Canada deemed it acceptable for rear break pads on a Nissan Altima to disintegrate after 2 years and less than 40000 kms...
I leased a Nissan Altima from Scarborough Nissan 2 years ago. Up until this point, the car has treated u...
The complaint has been investigated and resolved to the customer’s satisfaction.
On November, 4, 2006, I purchased 14 tubes of Mapi Keracaulk from Fontile. The quantity was determined by my contractor, who grossly over-estimated the amount needed. The Fontile employee who sold me the caulk said I could return any unused stock for a refund. Fontile refuses to issue a refund on the 9 unused tubes of caulk. They claim that in order to...
The complaint has been investigated and resolved to the customer’s satisfaction.
It has taken me several months to list this complaint, as I wanted to give Eileen the opportunity to be fair. She has chosen not to, and is motivated by money.
In November, 2004 I purchased a female blue point ragdoll from Eileen Pickett. In March of this year, she (Teia) began having seizures and I took her to the vet, where the blood work showed 1,400...
The complaint has been investigated and resolved to the customer’s satisfaction.
Today is day 50 since originally paying for a Panasonic Phone Package (3 handsets and a base station) on October 5th 2006 on ebay for $129US including shipping. Here is how they do (or don't do business). Still haven't rec'd my refund...
October 5th: Received an email with the UPS shipping information and tracking link on October 10th (I had requested...
The complaint has been investigated and resolved to the customer’s satisfaction.
I used my visa card to purchase a recent moose hunting trip at Fairmont's canadian location, Kenauk. I have been hunting Kenauk for 12yrs. I hunt with a group that includes my father, cousin and friends usually at least 8 people. The trip costs me $3000.00 for a 6 day hunt. I was paid in full a month before arriving for the hunt. On the fifth day of the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered parts then received conformation # all parts ordered were wrong parts they told me i had to cancel my order with shipping company the shipping company said that it is the company's responsibility they told me i had to wait for all of this to take place before they will even consider giving a refund i called the same day i ordered to cancel but...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing to everyone I know about something that happened to me. On October 12th, western NY got hit with a freak snowstorm. This storm dropped over 20 inches of snow which took down power lines all over. Over 300,000 people were without power. On the second day after this storm I finally managed to get out to try to buy a few things. One of them was a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to go to the McDonald's near the museum district in ft worth at 3601 camp bowie, but no more.
besides the fact that they frequently gave me the wrong items, overcharged me, etc and usually blamed it on the fact that, although not in a predominantly hispanic area, the staff doesn't understand enough English to do their job.......besides THAT- this wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
The email below is to the owner, Paul Goldstein, of a company by the name of:
Alde, Inc. Alde Fireplace & Chimney
Alde Masonry & Heating, Inc.
www.litemyfireplace.com
The job discussed was completely remaking an old fireplace that was unusable. The job was supposed to take about a week and had gone on for two months. They had almost completed the job but...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a flight to CA state to buy a car from another nissan dealer. With only 2 days before my flight, and the other car not showing up, I began to search multiple states to change my plane ticket willing to go where ever I found the car I wanted.I contacted Michael Harris from Santa Monica Nissan on 3/1/06. he said he did not have the car, but would do a...
The complaint has been investigated and resolved to the customer’s satisfaction.
Resorts Internationl Marketing is a company that advertises timeshare properties for rent. When I purchased a timeshare the company referred me to Resorts International Marketing as a way to help defray the costs of my timeshare. I called Resorts International Marketing to inquire about the service. They told me it would cost $549 to market my timeshare...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had sold some items on ebay and the buyer pays for shipping. When I wanted to get the money out i couldn't. They made me pay shipping and wait tell the items got their, before they would let me have the money. I over drew my checking account 300 dollars. Now I sold some more stuff and they limited my account again for no reason. They don't want to solve...
The complaint has been investigated and resolved to the customer’s satisfaction.
In the later part of October I saw a system advertised on TigerDirect
Account #: 0063395271 Order #: I6225293
Order Date: 10/26/2006 Purchase Order #: N/A
Payment Method: VISA Paid in Full
Bill To: H. Van Hopper Jr.
303 E Jefferson St
PO BOX 613
Tecumseh, OK 74873
C67-1452 Medion M3 Director 5100 Intel Pentium 4 3GHz (HT) / 19-inch LCD / 512MB DDR / 200GB...
The complaint has been investigated and resolved to the customer’s satisfaction.
We brought our car to Rick Case Honda Collision center after the car was stolen and needed repairs. We dealt with a Mr. Juan Elliot at the collision center who was in charge of our vehicle. They had the car for 9 weeks because they could not get anything straight. They put in a new radio that played one cd at a time even though it was a 6 CD Changer radio...
The complaint has been investigated and resolved to the customer’s satisfaction.
United parcel service is the very worst delivery service out there!. Twice they've lost my items, do they call me, and let me know, no. They must think the world revolves around them. I've lost business because of their very late deliveries. I ordered a package from n. Y., and was delivered by dhl in 2 days. If I were to use ups, it would take 5-6 days to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Flying from LA to Sacramento, what should have been a simple 45 minute flight... First, our flight was delayed 1 hour. Then, we finally boarded only to circle the runway for another hour before de-boarding because the plane had mechanical problems. We were informed that the flight will be cancelled, but shortly after that announcement, we were informed...
The complaint has been investigated and resolved to the customer’s satisfaction.
I currently pay over 30$ a month for Payment Mortgage Insurance for a home loan that was 80,000 at time of loan. When I was closing on loan, loan officer said "PMI will be removed when remainder of loan is 80% or less of home value." Within 2 years, the value of house had exceeded that amount. I asked Countrywide to remove PMI. Informed that I had to have...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have used sony’s products all my life and I have only run into 2 that caused rather expensive issues. First was a MD walkman that after a few months stopped making disks, the support told me to reinstall the drivers and that still didn't work but they wouldn't exchange it under there warranty. So I have a stack of useless disks and a nice paper weight...
The complaint has been investigated and resolved to the customer’s satisfaction.
Here's a copy of the letter I sent to e-bay on 10/4/06 almost a month ago with no response from ebay as of today. I contacted their customer service telephone number and was told that they are not able to service this type of compliant. When I asked to speak with someone who could, I was told that customers could not speak with this department and that they...
