The complaint has been investigated and resolved to the customer’s satisfaction.
We signed up for unlisted, unpublished phone service and high-speed internet. We also chose UNLIMITED long-distance service for an additional $14.99/month.
Imagine our surprise when we open our first bill to see an ITEMIZED long-distance bill of over $400!! We were expecting the installation charges and the two months of service on one bill...but itemized...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had dealings with mortgage lenders in the past but dealing with ocwen is horrible. When I purchased my home in 2006, my loan was sold off to ocwen after a few months. About two months later the problems with ocwen started. They claimed that they did not have documentation showing that I had homeowners insurance. I called them immediately. The person...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was contacted by Bill Elis of 'Timeshare Solutions' by phone to advertise my timeshare for sale. I payed $99.00 for this around 10May07 and stated I needed about $38,500 for my property. At 1821hrs on 10Sep07, I was contacted by Bill Elis of Timeshare Solutions. He stated he had sold my timeshare to CIBA GEIGY in a group purchase for $41,000. He said that...
The complaint has been investigated and resolved to the customer’s satisfaction.
As a Single Mother with a BS in Chemistry, I enrolled a few years ago to complete a Forensics Criminal Justice program to fulfill prerequisites needed for my application acceptance to UCLA. My FAFSA awarded ALL fees and paid every semester as described in my Award letters. Upon my withdrawal to pursue a classroom environment, I received in lieu of my 3.8...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was at one of our clinic when Janice called from SUPERIOR OFFICE PRODUCTS (IDCSERVCO) telling our clinic manager that she was shipping the order of the year supply of toner for our copier that we had ordered back in Feb. of 2007 by a person that hadn't worked for our company for the past 2 years. I caught wind of the conversation and interrupted the call...
The complaint has been investigated and resolved to the customer’s satisfaction.
I filed my taxes with H&R Block last year and received the RAL loan with a refund of around 2500. So, I assumed I would be approved for the same loan as a returning customer. I only went to H&R Block to receive my money in 1-2 days. They took about 30 minutes or less as my information was already in the computer. The representative should tell you that you...
The complaint has been investigated and resolved to the customer’s satisfaction.
Arbor Hospice was faced with the fact that certain patient had illegal social security numbers but admitted them to their service anyway instead of reporting the problem to the proper authorities. They also committed fraud when overcharging medicaid for services and used employees who were with the company since 1999 as the fall guys. They refuse to pay...
The complaint has been investigated and resolved to the customer’s satisfaction.
I vacationed in Cancun over Christmas and was approached on December 27th, 2007 at a shopping mall to attend a no pressure- quick 90 minute seminar at the hotel Sunset Lagoon and Royal Sunset Lagoon. Having never attended a time share sales pitch, I didn't know what to expect. It was a rainy day and I thought ‘why not, I will be back to my resort with an...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have ordered a virtual item from Gamepal on 09 November 2007 it was suppose to be delivered on the 9th of December. I have contacted gamepal via email and they replied saying I could select another account with the virtual item as there was a problem with the original one they created. I selected an account and asked them to supply it. They did not honor...
The complaint has been investigated and resolved to the customer’s satisfaction.
As an excellent Fifth Third customer, with no late payments, excellent credit history and score, I'm now faced with some of the scenarios that I read about here. My payments are due the 5th of each month. I make (send) my payment in on the 19th of the previous month. I sent a payment on Jan 19th for my Feb 5th bill.
On Feb 4th, my online checking showed it...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was transfered to a new job here in conway... I got to looking at the cricket service and could see where I could save money (Though I thought!) the rep told me I could get service anywhere in the green area. Since this phone was going to be used for work 95% of the time, I thought this to be a good deal! I work at a major college and I have to constantly...
The complaint has been investigated and resolved to the customer’s satisfaction.
When attempting to contact Ocwen,at any of their many phone numbers, they put you on hold until the line finally goes dead, or they connect you to a non-english speaking person who you can't understand and pretends he or she can't understand you. They then offer, in their broken english, all the different ways you can make payments. The company will not...
The complaint has been investigated and resolved to the customer’s satisfaction.
My family ordered a DVD box set from DVD Donkey. The money was taken from our account the next day... The box set was NEVER received. The website doesn't give any direct company information (address). Before I made the purchase I searched for any negative reports on DVD Donkey and found none. Clearly by the previous person's report of TV Milk - the company...
The complaint has been investigated and resolved to the customer’s satisfaction.
We own a rental property where we had a Kenmore refrigerator, which we purchased from my daughter, in that house, model # 52012100, serial # SL1943508. On Dec. 7, 2007 the refrigerator caught fire and caused a house fire. I have a copy of the North Liberty Fire Department report wherein the investigator determined this to be the case.
Our rental property...
The complaint has been investigated and resolved to the customer’s satisfaction.
If I had known McAfee was owned by AOL, I'd have resubscribed to Norton. Have tried and tried to get my $20 rebate from McAfee, and to get upgrades on my two purchased from McAfee, to no avail
I tried to send in my request for the rebate a half dozen times but McAfee just won't cooperate.
When I try to get updates on the two purchased I made from them...
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought our home and paid a premium because we were backing on to a future school site. After 4 years, the school board decided not to build the school there. The builder now is planing over 40 homes in this area. We did not receive the premium we paid to have this lot. To add insult to injury, in our new home, one of the rooms floor ventitlation does not...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was introduced to Everycontractor.com through A company called EGIA. I respected EGIA and as they introduced Everycontractor.com to me I took what they said as factual. They promised that they would give a 20 to 1 return on my money or a full refund after 1 year. They explained that they where so successful at generating leads for contracting companie...
The complaint has been investigated and resolved to the customer’s satisfaction.
Alex has stolen several thousand dollars from me, and did so by forms of deception. Work was done for Alex as a good gesture of business, and after the work was complete, he pulled the credit card payment back. This boy has zero integrity, no morals and yet he calls himself a Marine. The Marines, have never heard of him. So again... SCAMMER... THIEF, and...
The complaint has been investigated and resolved to the customer’s satisfaction.
21st Century Insurance are crooked and deceitful! I received my new insurance bill for my 2003 vehicle to find that my insurance had been raised $252 for 6 month period, which is $504 a year. I have been insured with 21st century Crooked Insurance for over 7 years. I have no tickets or accidents and have been a loyal and good client. This is disgusting and...
The complaint has been investigated and resolved to the customer’s satisfaction.
My Husband and I sold our house in Wisconsin, and came to Cookeville TN, we had over 50,000.00 and a credit score of 7.8. Because we are both mentally and physically disabled, my husband is a disabled Viet Nam vet, with cancer from agent orange. we hired home inspectors, a buyers agent, and if you are hiring a buyers agent make sure they are not with rebac...
The complaint has been investigated and resolved to the customer’s satisfaction.
On this date, I went to the store with my 2 kids, in search of some Heely's for my 6 yr old. The store was in complete disarray as usual. There were no employees to be found in the shoe department, so I approached a cashier since my question was a very simple one and she did not need to leave her area.
i said, "excuse me" and she immediately stated "the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had many problems with Dish Network since signing up with them in January of 07. The Installation Tech had come out 3 times before the installation was complete (causing 3 missed days at work). Then when I signed the papers he gave me, I was not informed that I was signing an 18 month contract with a hefty cancellation fee, as well as permission to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I visited the store at the drive-thru. I had a balance on my gift card of $2.13. The employee at the window initially told me I had no balance and the card was empty. I told him I had just called the 1-800 number on the card and know I had a balance. He still insisted the card did not work. So I said if she wasn't going to use it then give it back to me. He...
The complaint has been investigated and resolved to the customer’s satisfaction.
Equifax report monitoring, I have been on hold with them for over 20 minutes, their website does not allow you to cancel your order, there is no way to figure out what plan is what, it feel like everything is a trick to get you to buy more additional products.
The complaint has been investigated and resolved to the customer’s satisfaction.
While I was visiting my mother in Latham, NY in July of 07, my mother and I shipped 3 antique vases from Latham, NY to myself in Las Vegas. I purchased $500 insurance for my package. When I returned to Las Vegas very late evening and opened my package, I discovered the items were broken. I brought them over to the post office the following day to file a...
