Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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3951
Valerie’s complaints
Nov 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I operate a small 501c3 non profit, and received a stock donation worth about $20,000. I opened a fidelity account so I could liquidate the stock and use the fidelity checking account service as my main checking account.
Fidelity would not allow me to open the checking account until the stock was actually transfered to my account. Once they had the stock...
Nov 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband, 5 year old daughter and myself arrived at 2pm to a waiting room with one person and one person in each chair. Before we were even in the door, we were told "Sorry, we can't take any more. We're closed." The door was open, the "Open" light on in the window. I asked the manager, Nila, if they were closed at 3pm, why were they turning away...
Nov 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a p.c. This morning regarding an order that will be sent within three weeks of which i did not order and wish to cancel this. This is not the first order i have received of which i did not order and costs me when it is mailed for which i have not received any reimbursement or any indication that Publishers Clearing House have received the returned items.
Nov 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Below are the exchanges I have had over the past few days with T Mobile Customer Care. Unfortunately I did not make a copy of my original complaint to T Mobile, which is replied to below.
----- Original Message -----
From: customercare AT t-mobilesupport.com
To: Brett
Sent: Sat Nov 17 08:45:06 2007
Subject: Re: My T-Mobile.AccountManagement
Dear...
Nov 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 42in tv online (bj's) and got a order # and my money was taken out of my bank acct, but not to long after i got a cancel confirmation but i never canceled my order. I think that is false advertisement and when i called to get speak to a rep for customer service they were very rude and did not care!
Nov 21, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On January 28, while driving home from a friends house, I heard a "pop" from the bottom of my car and then lost compression in my engine. The car was struggling to idol. I limped the vehicle home, at high rpm and parked it in the driveway. Later that night, I decided to look at what might be the problem. I started the vehicle and noticed plumes of exhaust...
Nov 21, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
It seems that these apartments must have a revolving door policy when it comes to keeping management and maintenance personnel. The NEW ones they have now is just as bad if not worse than the previous ones. It seems they already want to create discontent with the tenents. Stone Mark Management is the Company responsible for the poor management of these...
Nov 21, 2007
12:00 am UTC
Nov 21, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
These incompetent wankers have been harassing me and my family (they're calling my parents house, where I'm staying temporarily) for the past two weeks. After hanging up on them multiple times without knowing who they were or why they were calling, I finally stayed on the line long enough to find out the purpose of their call. The guy called, asked for me...
Nov 20, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a $49.95 dollar coupon that ended up $4,518 dollars.
I told him I was a first time home buyer and that he could be ripping me off.
The technician told me if he did half the job I would run the risk of the furnace breaking down and it would cost me 10-15 thousand to get a new one. Also told me that if I called sears they would charge me 5 or 6...
Nov 20, 2007
12:00 am UTC
Nov 20, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a card from warrior saying because I was such a good customer they would like to send me a golf gift grab bag '' absolutely free''. It turns out ''absolutely free'' means 49.95 for s&h. Seems to me warrior is being deceptive in this program, might have said free except for S&H. Absolutely means just that not plus anything.
Nov 20, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last Dec. 8, 2006 I brought a 19 in HP laptop through Best Buy in Rockford, Illinois on the internet. It was warranted for 12 months through Hp and I bought a 2 year extended warranty through the Best Buy company. That warranty does not expire until 12/08/09 It all worked wonderful until Aug 2007. At that time the wireless card in it would only work once in...
Nov 13, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife registered at the crunch fitness center near her work place when we lived in chicago. about 3 months ago when we were in the process of moving to maryland she tried to cancel her gym membership, that was when our problems started. she was informed by the gym that she needed to have proof that she was moving from the chicago before she can cancel her...
Nov 13, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been waiting for almost a year for 2 cell phone rebates to arrive. All the forms were all filled out properly, sent in on time, everything APPROVED. Here's the message I've been getting from the rebate center for the past 6 months:
"Claim approved. Payment pending, please allow 4-5 weeks for payment processing."
Every time I enquire about what'...
Nov 13, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a part last week and chose the 2nd day air delivery from UPS(which was an extra $60). It has been over 5 days and have gotten no response from the company. They took their phone number off their website (hmmm). And their contact us page says they reply to emails promptly (hmmm). I have emailed them like 10 ten times to find out when they are going...
Nov 13, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been an MCI since 1981, my husband talked with an ATT representative and switched our services for approximately a week. The package he ordered was never installed. I called MCI on 9-26-07, l0-17-07,11-1-07 and 11-06-07 each time they will reinstate service within three to five working days. I have been on hold for fifty four minutes attempting to...
Nov 13, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Just FYI, my wonderful piece of @!#$ Dell Laptop computer (service tag 8GF7521) has failed again. This is the second hard drive that has crashed and 4th time I lost everything on this computer. Once again, I am without a personal computer. The computer showed no recent signs of a possible problem.(although It did have a colorful past).
This morning I woke...
Nov 13, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
To whom it may concern,
I am, upset with chase bank i have 2 credit cards with them about year and half a go i had some financial problems per chase bank i enrolled in a credit counseling program the credit counseling has be a great help i enrolled my credit cards and they have lower my finance charges and lowered my monthly payments but chase bank who...
Nov 12, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had accumulated a lot of debt on my credit card. I transferred the balance to a lower rate to pay the balance off. I was reducing the amount by making 500.00 payments per month on a minmum payment of 200.00. I didn't notice that the credit card company changed the grace period from 28 days to 20 days and that caused my payment to be late, which...
Nov 12, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
As written to their corporate headquarters:
I just recently had a less than positive experience with a floor manager by the name of Aaron in Store #358, 611 Marks St. in Henderson, Nevada. I tried to replace a Camcorder for my 65 year old mother who had purchased it with a 4 yr extended warranty. The model of camera she purchased, Sony DCR-TRV-22, suffered...
Nov 12, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ford credit made a mistake and misapplied a payment and sent me a statement for $0.00 balance. The following month I received a bill for twice the normal payment with a late fee. They acknowledged that it was their mistake, that they discovered the error of the double payment weeks before notifying me and told me I had less than two weeks to make the...
Nov 12, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In December of 2006 I purchased a 2007 Chevrolet Corvette as well as purchasing the extended warranty. A few months ago the coupe top started to make a real bad creeping noise. I contacted the dealer from which I purchased the car and was told the repair should take a few days. 45 days later the car was still not fixed.In fact it was worse. Thanks to the...
Nov 12, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ebay suspended my account for 1 year for Shill Bidding. I was selling an item, and my sister-in-law who lives in my house and uses my wireless network placed a couple of bids on my stuff (without my knowledge). She knew I was trying to make a profit, and she also knew if I had known she wanted to buy it for my Brother i would have sold it to her for cost...
Nov 12, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an email 10/3/2007, from Kohls about a promo. So, I decided to browse their website, because of the holidays and I have 2 birthdays coming up, soon.
After about 45 min, or so, I placed my order. To my surprise, it stated that my order could not be processed. So, I double checked the card number, and tried to resubmit, & got the same response, so...