Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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3951
Valerie’s complaints
Dec 03, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a very UNHAPPY CUSTOMER of Papaya. I have to say their customer service just seems to be plain BAD! I went shopping at Papaya in Concord California and the sales clerks there never helped me. One time I asked them to hold the clothes I was planning to purchase while I went to the bathroom and get a bite to eat. When I returned about half hour later...
Dec 03, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On friday, the 30th of november I received a phone call, telling me that I won a trip to florida for 4 peoples to go to disney land with a cruise (I don't remember all the details of the cruise). They told me that the total cost is normally $5000 but I will only have to pay $998 If I which to accept this wonderful trip. They told me they will send me the...
Dec 03, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchase a computer from Blue Hippo, I paid $99.00 activation fee, plus six weeks debit amount of 39.99 totaling $239.94. I also pay and extra six week debit amount of 39.99 before Blue Hippo sent my computer. The only thing that was shipped was a 17' color Monitor (monster size monitor) I was told it would be a flat monitor, Harddrive, speakers, keyboard...
Dec 03, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing to complain and reveal about unfair marketing of 'npower'. One day, one of 'npower's staff visited to my house on April. At that time, I said I didn't want to change my supplier too many times., However, your staff kept explaining their service is cheaper than my exist supplier. Therefore, I asked him 'Just give me a quotation if you want'...
Dec 03, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello, I am new to Sears and for my first major purchase the experience was horrible. I need a new stove and had been watching the prices for weeks. I finally decided to go with sears because out of all the retailers they seemed to have the best price.
On Black Friday Morning I had my mother call sears to see if her sears card was still activated. They...
Nov 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In 2002 we refinanced our home through CitiFinancial. In May 2003 we were hit by a tornado and had $39,000 damages. Our basement was flooded. We filed claims with our homeowner's insurance. They began to pay us and we started to have repairs done. One check was for $11,000 made payable to me and my husband (since we paid our insurance premiums direct and...
Nov 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a few items on 11/2/07 in hopes to have them before Thanksgiving when I was visiting my family in New York. I kept checking the order status - no updates. I e-mailed 'Dan' to find out the status and even left a few voice mails - no response. Finally, I sent an e-mail on 11/17/07 to cancel my order because I could not get a response from the...
Nov 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Sprint fraudulently stole money from my checking account! After they received a payment check, they copied my banking information and accessed checking account, and withdrew more money without my knowledge. I only authorized a one time payment through a check. That's all. I mailed Sprint a $400 check . The following month I saw the charge was duplicated on...
Nov 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The House of Blues in Cleveland Ohio ripped me off. I bought tickets to a concert there and when I went to see the show, it was so oversold that I could not even find a place to stand to see the concert. I complained to management and asked for a refund. I could not believe they sold so many tickets to this concert that it was so overcrowded, it was unsafe...
Nov 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Let me start off by saying thank you for taking the time to read this. Please bare with me. I hope that someone is sincerely reading this and will respond promptly and correctly. I have numerous problems with your company. I would like to have these problems addressed quickly and appropriately. If not then I will have no choice but to disconnect your...
Nov 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a tv online thanksgiving night, item showed in stock and that it would be delivered to the store. 3 days later I get an email that says the item is unavailable. False advertising, they show a great sale price because they never intend on sending you the item. Salesman tried to bait and switch when I went to local store to check same item, 'oh we can't get that one but look at this more expensive tv!
Nov 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I engaged an agent from this company and found that my premium was less than half what progressive and many other insurance companies quoted me at. This raised a red flag. (I mean, wow, out of the blue a lone insurance company is half my quoted premium from scores of other agencies). I then started asking the agent very direct questions trying to catch him...
Nov 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had geico for quite some time. Recently I received a cancellation notice. Said payment due on Nov 19. I called in and had my employer call stating I could not make a payment until the 29th at the latest. The representative said that would be fine the policy would not cancel they would extend it. The night before Thanksgiving we were traveling to...
Nov 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My name is Mary Nicki Dancy. On or around 10-27-2007, I received a two-month statement from AT&T. I called a number and had a conversation with John Scales because I knew I had paid my phone bill. John told me it appears as if when I made the September payment it never went through because of an error I made with one number. At this time I told Mr. Scale...
Nov 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After 18 months the door water and ice dispenser failed. We had a 3 year service warranty and after a week of listening to this unit clap and blink the service tech required another week to order parts. The refrigeration in the refrigerator section then failed and now we have a 1000 "ice box" to keep the food from spoiling. Now they say it will take 7 to 10...
Nov 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
It was one year ago today that I was terminated from Quicken Loans for being outspoken about the stupidity of buying Christmas gifts for directors that earn well into the six figures, and for being part of the overtime lawsuit. On a side note, JP converted to Judaism. He's actually half Italian and was raised Catholic, but since Dan Gilbert is Jewish, many...
Nov 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
They bought my mortgage and I sent the first payment to the old mortgage company. Now they are fining me $4K. It seems from reading all of the other victims' stories, that they are a criminal operation. We should come together and hire a lawyer to put a restraining order on this company.
If they are committing so many illegal maneuvers, more than fines should be threatened, but actual criminal proceedings.
Nov 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Late Oct.2007 received a phone call;caller was happy to announce me that I won a free of charge journey to the USA, etc, etc. Had to give my personal data to prepare the paperwork and also my creditcard, without this would not be enabled to make the journey. No problem to give it since they did not ask my secret code. One hour later, I felt unhappy...
Nov 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a new sofa from JCPenney with extended warranty from StainSafe. I had a stain problem with the sofa. I called StainSafe. I told them what had happened and they said that the stain wasn't covered in my policy. The claim was denied, and now I can't file another claim on the same sofa. They tricked us into reporting a non-existing issue in order to...
Nov 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company does not care about customer satisfaction. It seems that they go out of their way to make it the worst experience in your life.
1. Very money hungry
2. No training to employees
3. Reps on phone are incompetent
4. Upon request, still No calls from Customer Relations.
5. They lie.
I would like to tell you about our experience with A&E.
DAY...
Nov 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
RE: Account Number 24040415 Invoice Number 344136146
People PC Inc. *40415 *10962 $7.99 08/30/2007 6VXD1-QLPZK Paid
Check #99xx71 from your *xxxxx account was mailed to People PC Inc. on 08/27/2007. Funds for this payment will be withdrawn from your account when the biller cashes the check.
If you have a question about this payment, you can send us a...
Nov 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchasing a new home in Legacy Square home development in Park Forest built by Bigelow Homes to say the least has been the most upsetting experience my husband and me have ever experienced.
If we knew, what we know in regards to the many issues we would face purchasing a home from Bigelow homes we would have looked elsewhere.
Below are several incident...
Nov 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am furious with this bank. I set up a savings account so that I would have emergency funds. When I set up the account I specifically asked if the funds from my savings would be move to checking to protect against NSF fees and I was told that it would. I found out later that this was a lie. The product they offer for overdraft protection is a separate...
Nov 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On november 22nd, I received my hp pavilion notebook that I had sent in for repair under warranty. Unfortunately, hp service team has not performed well because I am now required to enter a password which I never had to do before.
I am disappointed because when I called customer service on november 22nd, november 23rd, november 24th, and november 26 the...
Nov 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 8/14/07 I called Earthlink to cancel my e-mail account with them. I spoke to someone there who took my information and he gave me a confirmation # of 13069074.
In Sept. of 07 I received a bill from Bill Me Later of $21.00. I mailed a denial of payment along with my confirmation number. In November I received a letter stating that Earthlink had denied...