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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My advice to anyone considering Drive Time... NEVER, EVER be late... not even one day!!! I had an unfortunate circumstance where I had to go out of state for a funeral-my aunt passed away. Honestly, my finances are tight. My payment was due right before I left. I called and told them I would be a day late, and got a lecture. The day that I was supposed to...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a silky terrier puppy from Tim Mason (Mason Puppy Trax), Stark City, Mo. This was before I knew about puppy mills and parvovirus. Within five days of receiving the puppy, I had to rush him to the vet hospital because he was deathly ill from parvovirus. Given the incubation period of the disease, it was clear the puppy had been sent infected. I...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The new home I purchased was configured with a 75 gallon Rheem Water Heater. Model 21VR75N, Serial# RHLN 1101124277. The first incident we experienced involved a significant amount of corrosion on top of the unit where the nipples are attached for the inlet and outlet water. Rheem, when contacted for warranty service, denied it was their problem. They...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I recieved an email from Craig Brinney who said he was the Division Sales Manager with United Laboratories, Inc. I researched the company and found them on several different websites that basically described it as a scam. So I declined to meet for an interview and told him about what I had found thinking that his company might want to investigate these...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On Dec. 28 I bought from tvaddicts.tv Who's The Boss the Complete Series on DVD, this show hasn't came out yet, so I thought they were selling DVDs taped from the TV, I knew that and I didn't care, I just wanted to watch my favorite show!! Anyway one week later they sent me an e-mail telling me that my order was 'backordered', i used their 'Live...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband purchased the house which included the Whirlpool Microwave Hood, model # MH8150XMQ - 0. Recently the door has formed cracks that go all the way through the other side, and cracks are also on the plastic grill above the door. I contacted Whirlpool Customer Service, and after explaining the situation to the representative "Jane", I was told "The...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Can not reach support on line from within Quick Books, which you are supposed to be able to do. Support at 888-320-7276 number does not have a clue what is going on. After I reported this problem to them it started working for awhile but now it won't work again. If you try to go to their website www.quickbooks.com/support by typing it in the address field...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We made a payment to Cingular just as or before they changed over to At&t. They said it did not go through and could not give confirmation. We tried again with a different credit card and received confirmation. They then took $166.99 from both accounts and only credited our account with one payment. We have followed their instructions of sending them bank...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On 10/6/07 I went online and ordered: Canon CanoScan 4400f Color Image Scanner for $113.98. I Paid the extra for 3 day shippingOn 10/10/07 I received: Canon PIXMA MP520 All-In-One Photo Printer ***I called 4 times on 10/10/07, spoke to 4 different Circuit City employees, to try and let someone know I was sent the wrong item. Each time I would give them the...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a TaylorMade Rescue Burner #3 Senior Golf Club. I was sent a #3 Regular. When I called BHM Golf and spoke with Brian, he promised the correct club would be sent immediately. After four telephone calls I gave up and told him I was contacting my Credit Card company. This appears to be a one man operation out of a home. I have since looked up the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I believe the bank engages in unfair practices in regards to their account fees. As a recent example, my husband deposited a payroll check drawn on a bank of america account. I use the online banking feature to monitor our checking account, and as of the following monday, the account showed a positive balance. When I looked at the account again a couple of...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Okay, I have read many experiences of the Kirby sales tactics and here are my solutions 1. If you want one go on ebay and buy one, the older ones like the Sanitronic and The Classics are still good vacuums. And 2000 dollars for the Sentria? Try 800 on ebay. 2. If you already have a kirby just simply tell the salesperson you do 3. If that doesnt work say...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Telephone no. 49-8376350 Dsl-data no. 2498370808 Subscriber: marina a. dulla // regina a. dulla I am making a follow up report on the matter concerning our credit adjustments, rebates & bill disputes: 1. line transpose issue : june 11- june 18, 2007 2. no dsl connection: august 21 to september 11, 2007 3. rebates made 10 months advance payments. happy...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I arranged for Hillarys blinds to come out and give me an estimate for blinds. I ordered in November 2007, after hundreds of telephone calls, the blind arrived in first of week of Jan 2008. This is totally against their advertising which states they fit before Christmas or within 14 days of order. On the day the the blind arrived, the fitter realized just...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SCAM ALERT... SCAM ALERT... SCAM ALERT... SCAM ALERT... LEXMARK products for home pc use. Yeah, they seem cheap and inexpensive. But they are a con-job right out of the box. Even after thousands of hours on the phone and online with service personnel trying to troubleshoot the problem. Then when it came time to just talk refund. Well, I'd messed around...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This complaint is concerning a lack of responsiveness of eBay to a customer and very poor support. On December 28, 2017, after taking over ONE hour for a support person to take care of what turned out to be a simple ordering problem, I lost an opportunity to get a discount because the deadline to take advantage of it ended. As a result of the loss of the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In November of 2008 I was forced to cancel my gym membership due to the fact I was laid off from my job. Both my son and I had memberships which they automatically debited from my bank account every month. We went to the gym and they gave us each cancellation forms to fill out and informed us if we put them in the mail within the next couple of days I would...
Feb 06, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I called DHL to reschedule a delivery---the DHL rep kept me on hold 34 minutes and was very rude. I emailed the corporate office and confirm that my package will be redelivered 2/1/08 AM *but no guarantee it will be early morning. The corporate rep suggested that I call that morning to check the status of my package. Once I called I was informed that per my...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Today, my wife & I experienced a TERRIBLE experience with a carpet cleaning company here in Boynton Beach, FL. called DOLPHIN CARPET & TILE COMPANY. I have also written BETTER BUSINESS BUREAU re: this matter. Unbeknown to us, we heard from another owner of a business called DOLPHIN CARPET & TILE SALES, that this Carpet Cleaning Company has an F rating. The...
Feb 05, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Recently, my tell financial bill informed me that I had lost my free financing which was supposed to be on until 6/08 but had been terminated as of 12/07. They say it's due to late bills (one in November I HAD paid but due to all they're outsourcing they were unable to communicate with collections-I answered call to collect for 4 weeks). Now, my interest...
Feb 05, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My car was stolen in May 2007 I made my payments to Americredit for three months that is how long it took my insurance company to make there payment I stop making my payment 3 months without making a payment for fighting gap to Americredit reported a charge-off on my account 3 days after reporting a charge off Americredit received the final payment from...
Feb 05, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wonder how long SWREG, Inc has been taking customer's money and has never delivered a working software? And why no one has been able to shut down this organization, are they a front for some type of terrorist group...
Feb 05, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I 'subscribed' to what I thought was an unlimited 'subscription' to obtaining information on people, whether it be myself, or others. When I tried to enter a name, it said I had to enable cookies. I did so, but it still did not work. I used another operating system, and eventually got onto the site, and it immediately said I had used all my 'credits.' On...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Came home from work to find the wife could not say no to a carpet cleaning demo for the Kirby Sentria. Basically nothing bad went on to my knowledge other than I suspected that when I asked if the cleaner he demoted was actually right out of the box or was I buying the demo that was used at prior homes I was told the unit was brand new, never used anywhere...
Feb 05, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The purpose of this post is just to warn other people about this particular church. In my attempt to get help addressing a moral / ethical issue with a church member who has cheated me out of a sizable amount of money, (for me) I discovered some very disturbing things. The only response I got back in the end was that is between the person and myself and I...