Valerie

Registration date: Apr 03, 2009

717 helpful votes

Valerie’s complaints

Resolved

Let me start with how this Company is getting over on consumers... One I am questioning the quality of the product they state they deliver. I worked there for two years in collections. A common rebuttal to me after trying to convince them they need to pay me over the phone is ' I have a 2000.00 ring through you and we had it appraised and they said it...

Resolved

I lived in Sutton Place apartments for almost 3 years, and It was the worst living experience I ever had... They go thru management every other month or so and there is someone new working in the office all of which were probably trained in a 6 hour class... Some of the things I had to put up with while living there. 1. The upstairs neighbor was loud...

Resolved

I am a first time buyer and was so excited about the purchase of our first home. The buying process was going so smooth, until the underwriter from Just Mortgage, Inc. came in the picture. All documents that were required were submitted, and yet, the underwriter (Vicky Williams) insisted that we submit additional documents that were irrelevant to the loan...

Resolved

Citifinancial Mortgage Company Inc lost/misapplied my March 2008 payment. I received a letter saying I was 25 days past due. I called them, got someone who did NOT speak English, explained to them that I made the payment, it cleared my bank and I could provide them a copy of my check, front and back to prove it. I spoke to a supervisor named Dave who said I...

Resolved

I have received many calls from them regarding an open account. They claim I owe them $500. I gave them the last 4 digits of my SSN which didn't match and my address which also didn't match. Apparently, I have the same name as someone who skipped on them. I am sending them a certified letter copying our state dept of consumer affairs instructing them not to...

Resolved

Since I am from Garden Grove, I spoke with Union Dodge, first. And yes, it was a big hassle. They decided that I was a ### and treated me accordingly. Apparently, they think the cost per month rather than the overall price is what matters in finance. Is that how you operate? They also think I should be paying 8% APR. It's through THEIR loan company and they...

Resolved

I came here for a 2 week conference. The room I had (on 12th flr) was clean but old. The toilet ran all the time even after they came to fix it (3 times) I finally just kept the door closed and stopped calling. A colleague changed her room 4 times because there are large air conditioners outside many of the windows and if you room is below the 6th floor...

Resolved

Arrived at approx 2 pm Feb. 3rd 2008 the check in was fine, went to dinner at the palace at 6 pm My wife, and I both had steak, they would be a cheap come on dinner for 4.99 at home. They were tough, and tasteless. The next morning we ate at the crossings. We both had eggs, hash browns, I had ham, my wife had bacon, the hash browns were quartered red...

Resolved

I bought my bedroom furniture from Sunshine and paid a pretty good price including a new mattress set and delivery and setup. On the day my furniture was to be delivered, the incompetent delivery driver broke my outside light and didn't offer to pay for it, then after spending 2 hours trying to put it together, they decided they didn't have the right...

Resolved

Replied

I will not use them again after my horrible experience. But when you have "Finance" in your name...profit is the game. People appear to be expendable. I warn you all to be very careful. I receive calls from one number that knows all that is going on with account and another number shows up that doesn't. One rep. tells you an amount to pay and another say...

Resolved

I purchased a 2003 CTS from Gm dealer in July 2005 that only had 8, 000 miles and still the warranty. It vibrated when I test drove it and they said the rooters needed rotated. Left with the car after that and still rotated so I took it to another GM dealer who rotated the tires, problem solved. First rainfall the back passenger carpet soaked. Took back to...

Resolved

These people showed up on my credit report and I have no clue who they are. I was in the middle of purchasing a new home and FHA required me to pay the two accounts before they would finance me. I paid them through their attorneys and received the letter stating the payment. Midland will not accept the letter that I forwarded to them as proof and it's still...

Resolved

I bought a side by side refrig. At menards great deal even bought a 3 year warranty! They delivered the wrong one I went to the store to straighten this out, was told the one I bought the day before was priced wrong and I owed them money With my paper work in my hand 4 store managers told me they would do Nothing to help me. I spent $800 in menards and they...

Resolved

I bought a pendant online from Zales, because the lady in the store quoted me a higher price. When I received it, there were 4 diamonds missing. I called customer service and they said I would be charged for replacing the diamonds, or I could send it back. I told her that the pendant was sold out and my lifetime gtd says they would fix the problem. She said...

Resolved

My son was given a 49cc SC Scooter for Christmas in Denver. After 100 miles the throttle cable broke. You have got to be kidding! Of course he has a 90 day warranty and this was not part of the motor plan coverage that good old Pep Boys convinced my friend he needed to buy. Baja doesn't have the part, says it needs to be on back order for 6-8 weeks, can't...

Resolved

Do not service your KIA at Shaver KIA in San Bernardino. They charge a whopping $ 150 per hour!!! Also, they don't post their hourly rates. DUH, who would knowingly pay that rate? I am filing a complaint with the Bureau of Automotive repairs. Let's see if they will even enforce their regulations. I was charged $ 1, 300 for a minor air conditioning repair...

Resolved

These crooked ### stole money from my account. I signed up for a 2 week free trial of the green tea and all I had to do is pay for the shipping of $4.95. This was a product that Oprah Winfrey highly recommended. I am sure this will not make Oprah happy. A company ripping off her viewers. However, no where did the site say I had to commit to a subscription...

Resolved

They are all nice when they want you to sign but when you want to cancel - they will not return your calls nor will the service you in person. Do not join this gym. They use aggressive tactics - this deal is only a special for this weekend and don't worry you cancel - is a lie. Do believe the marketing sheets that $8 no contract - this is not true. Do NOT...

Resolved

I have hired American Financial to combine my dept and offer a settlement to Arrow. Arrow continues to call numerous times a day on my home phone. They leave a detailed message for any one in my home to hear. This is my debt only. I believe this is a violation of my privacy. They have been rude when I have spoken with them and have demanded that I pay in...

Resolved

I have been with Sprint since Dec of 07. The customer service from that company has been crappy since day 1. First they tricked me into paying about $200 a month for the 2 phones my husband and I had when all we asked for was a family plan. We had no idea that what they fooled us into was everything that we didn't ask for. No one explains anything the way...

Resolved

Be cautious when signing up with a cell phone company. Get a written contract and fully understand what the cancellation policy is. Don't be charmed by all their unlimited this and unlimited that. Don't be roped in by a seemingly great cell phone deal. It's not about you and it's not about the service. It's just about getting your money and padding their...

Resolved

The same thing happened to me. I have two gift cards, one for $200 and the other for $150 only to find that $2.50 a month was being taken out for their maintenance fees. WHAT MAINTENANCE???? I called and spoke to several supervisors and they won't refund my money. Funny, when I got the gift card, Commerce Bank's name was not listed in the greeting with...

Resolved

We bought the Black series (king size), supposedly Top of the Line for $2500. After less than 3 months, there were two troughs in the mattress. Simmons states that up to a 2" dip (with no one on the mattress) is acceptable. It cannot be slept on with that much of a dip. We are not sleeping at all, wake up achy all over. My wife and I are both in good shape...

Resolved

I've recently started the process of buying a Pulte Home. I paid my deposit and I was hounded by Pulte Mortgage right away. I needed to provide my life history right away. I understand why they are doing this in this market to protect themselves but it seemed odd because I may or may not have chosen to use Pulte Mortgage. I guess they knew I would consider...

Resolved

When I signed up with direct tv, I had the dish network for over 3 years and looking for a change. I was made to feel like direct tv was a better fit because they advertised a better package of over 500 channels and the salesperson made you feel like you had so many channels at your fingertips. They did not tell you of all the additional fees you would...

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