Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
May 23, 2008
5:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I took my cat in because he was having difficult breathing. Banfield decided he must have rabies shot since he was overdue. They never discussed the possible side effects... such as swelling of the face and throat and difficulty breathing; if they had I would never have agreed. Well my cat had a reaction to the vaccine and I thought he was going to die, the...
May 23, 2008
4:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked for Empire Today for several years. In the last couple years it has been hard to get paid for the jobs you sell.
When a sales person comes out to your home, they are given a price range that they are allowed to charge. The sales person may be able to charge $24-$50 a yard. If you get a salesperson that can really sell you may pay more than 2x more...
May 23, 2008
4:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware!! Direct Buy did not want my business. I'm a home owner doing a major remodel. I wanted to attend there seminar in Myrtle Beach and bring my neighbour (who is also doing a major remodel) they did not want him and I to attend. They insisted I bring my wife or significant other. Its clear to me they are trying to sell you on a time share or cruise...
May 23, 2008
4:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought the tub liner from bath fitter 4 months ago, and this is the second time they will be coming for a service call due to the huge bubble of water between their liner and the original tub. This liner was not cheap! We should just have bought another tub but the acrylic looked so nice and we thought it would be easier than removing and replacing the...
May 23, 2008
4:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I just recently bought a dining set and then an office set. The salesman was incredible! He had a tape measure and helped me and my husband decide on the perfect pieces. Most importantly, he listened to our needs and was patient. We were in the store for almost 3 hours picking the perfect items. The delivery date was set for a Saturday so that we would be...
May 23, 2008
4:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is the worst example of customer service I've ever experienced. Was trying to move service for my parents from one address to another in the same small town. Vartec is the carrier. They’ve not yet moves the service. So far my parents have been without a phone for almost a month.
At first Vartec said we gave them the wrong address, but they never...
May 23, 2008
3:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Litton Loan is the most devious company I have ever dealt with. In a repayment plan that we paid on time and paid off early they reported us as late to the credit boroughs every month. In a cleverly written line that we questioned at the beginning and were told would not affect us, they now claim it is their duty to report this inaccurate information that...
May 23, 2008
3:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Sallie Mae, has a kept a student loan on my 3 credit reports for the past 22 years!! I defaulted on the loan in 1985, because Sallie Mae refused to acknowledge the original payments, so I stopped paying them until they recognized the 1985 payments. I have since paid the loan and SM will NOT REMOVE the loan from my credit report!! This is after I have a...
May 23, 2008
2:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Suspended from ebay no reason no warning no help in resolving it. Ebay needs to go out of business they are rip off artist. I paid 70 dollars for auctions running they suspended me and stopped the auctions still I am not sure why or how to fix it. I just wanted my account closed and they will not close my account! Is this aloud I want my info off their...
May 23, 2008
2:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I made a group reservation.
March 10th
- They processed the payment by check
- They also left me a voice mail and e-mailed me to say that they couldn't give me the hotel rate that I placed a deposit on.
March 12th
- I canceled the reservation and asked for a refund
April 15th
- I checked on the status of the refund.
April 16th
- The said that it...
May 23, 2008
2:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently stayed at the Four Seasons Hotel in Westlake Village, CA. It was my fist time at one of their properties and will without question be my last! I had my 3/4 ton truck and an enclosed trailer. When I got there, I could not see anywhere to park the rig, so I parked across the street. I walked up and asked the Valet where I could park and he had no...
May 23, 2008
2:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I hope you are reading this message before you signed the purchase contract. If you are one of the victims, I just want to say I understand you pain. If you are a stubborn victim, I can only say: someone had to tell you so.
Admit it, if you are considered buying a house from Ryan homes - you are looking for a bargain.
But do you know a house is also an...
May 23, 2008
1:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not go to MensUSA and fall for their advertisement of "quality, name-brand, wide selection for the lowest price." They do not carry what they advertise, and basically give you the closest match to what you order in their store. Upon their mistake, they will brush you off like it's your mistake and refuse to refund you. We have not been refunded for our...
May 23, 2008
1:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My experience with SAFECO insurance company has been that it unethically denies claims in order to meet their bottom line. I can honestly say that I have never had such a horrific experience dealing with an insurance company until I dealt with SAFECO. I was hit by a driver insured through SAFECO, and from the very moment that I contacted them they attempted...
May 23, 2008
1:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Zpdi is a scam and they are trying to scam me for 341.00 in collect calls they say I had to have accepted. I did not take these calls and will not pay. I called zpdi/america roaming network to resolve this matter and was treated rudely, called a liar and told to pay the charges. I have tried to call back and my calls either go unanswered or I am hung up on...
May 22, 2008
6:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ace Fencing installed my fence as requested and on 05/15/08 I was cited by the City of Las Vegas Code Enforcement because there was no permit issued for said fence. I called C.J. Snell, the contractor in charge of the installation about the problem. He stated that he would charge me $150.00 plus the permit fee to get the permit he should have gotten before...
May 22, 2008
6:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like to express my dismay and horror at the services that I received from RCN customer service and other departments. I called to add additional telephone lines to my service. I wanted either to port a number from Verizon or use a number that I already had with RCN. It took me more then a month to do this and dozens and dozens of call to RCN...
May 22, 2008
6:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I will make sure I do not use them again. Trying to run a truck down when you are nearly 9 months pregnant with no resolution *** me off! I called customer service immediately having actually seen the truck and instead of them trying to successfully track down the truck they give me reasons that it may not be the guy - Please I was looking at the door tag...
May 22, 2008
6:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought several pieces of gold jewellery, online, via J.C. Penney. They sent me a receipt stating the s&h would be $22.93. I waited for weeks for the order, and finally checked the tracking page where I discovered that Penney's allowed each of the different distributors to tack on additional s&h fees to my order, which was being shipped in five separate...
May 22, 2008
6:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was hit by a driver from behind on the expressway who had no insurance, and I had to sue my own insurance company which is Allstate.
They put me through the ringer in order to get paid
They put in there computer that I was at fault and I was hit from behind
And know I am having trouble getting coverage, they also added a lot of speeding tickets which I...
May 22, 2008
5:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing to seek assistance in replacing a voucher for a cancelled plane ticket from american airlines; the voucher was destroyed in a fire.
I purchased two tickets from american airlines in the amount of $1228 per ticket for a trip to france.in july 2007, I canceled the trip due to a family member's illness and was told I would get paper vouchers for...
May 22, 2008
5:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Eyeglass World is a POOR EXCUSE of a company and should be PUT OUT OF BUSINESS. I purchased glasses over 2 months ago and was told to allow 3 weeks...never received call and when I called, I was told that because of my strong prescription I had to select new frames from the selection THEY CHOSE, although I paid extra for the lens to be thinned out and they...
May 22, 2008
5:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife joined and was given a hard sell billed as an orientation to sign up for personal training. This turned out to be an automatically renewing contract which would cost $ 5000 / yr.
She did not actually read it and stupidly signed!
Once your name is on the dotted line, you are dead! They refuse to let you off except by the contract terms which are...
May 22, 2008
5:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Shortly after my loan was made to me in 2004 by People's Choice Home Loan, the transferring of my servicing was made to Americas Servicing Company.
They have a pattern and practice of forcing you into paying them extra fees, by either posting your payments late or charging you to make your payment electronically. I WANT MY MONEY BACK, and so should...
May 22, 2008
5:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The two men who run this website, which offers dietary supplements as well as "online" personal trainers, do not respond to phone calls or emails. I had to track down one of the numbers I've listed on another website; their "customer service" number is never answered and calls and emails are not returned. There is no upkeep to the website, and promotion...