Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
May 22, 2008
5:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In October 2007 Ocwen said that they would modify my mortgage payments based on my monthly income, so we could keep our home, but I had to be 30 days late to in order for them to even consider it. So I went ahead and didn't make October’s payment. As of today, May 21st, they have not been able to help me. They only adjusted the interested rate. So I have...
May 22, 2008
5:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company *** the big one. I had a late payment do because I couldn't find a working Western Union machine at the time. Some lady called me and I said to her "I don't understand how this company doesn't take electronic transfers of any kind, credit or debit and this going out of my way Western Union BS was getting old". I asked her why is this company...
May 22, 2008
4:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a phone call that I won a trip just need to pay 50.00 and can book trip to Vegas for 3days 2nights.
Paid 50.00 and scheduled my trip in Sept. read reviews from BBB a few complaints 9 in last 3 yrs so I thought this would be ok and it would be good for myself and husband since we had not had a honeymoon.
Came across this complaint site and my...
May 22, 2008
4:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 2003 trailblazer from kenny ross in nov. of 2002. It came with a dealer power train warranty of 100 month, 100, 000 miles. In late april 2008, I took it back to kenny ross because of loud engine noise. They told me it spun a bearing and the engine would need replaced. I said go ahead and do it, it should be covered under my power train warranty...
May 22, 2008
3:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I just received a letter stating that I owe $19.94 for a product that I have never ordered or received. The letter states that I owe $19.94 to their client HCI Direct, Inc. distributor of Silkies Enriche products, may seen like a small matter, but it is not. Your account is now being handled by a debt collection agency.
I would like this handled. Like I...
May 22, 2008
3:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is the worst customer service ever. I received a refurb TV from an online retailer, guess what it comes without an antenna socket, so I send it in under the "3-month" warranty right away to Westinghouse. First surprise took 2 weeks to send an RMA, and then they dont pay for shipping.
So I bite the bullet and ship it from TX to CA with UPS and nice...
May 22, 2008
3:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
First off 1800 flowers.com ***, I ordered roses for my girlfriend on Tuesday to be delivered on Wednesday... Shouldn't be that hard seeing as that's the only thing the company does. Wrong, after waiting and waiting to get a phone call from her saying how much she liked the flowers, finally by 6:30 I decided to find out myself. You know what 1800 flower...
May 22, 2008
3:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Well, I have been a customer of Commerce Bank for the past year. The other day I got paid direct deposit which was $1040 after taxes and I also deposited another $2000 in the bank as well. I took some friends and a co-worker to lunch and my atm card was declined. I called the bank and was told they deactivated the card because I used my atm card on at a...
May 22, 2008
2:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I just noticed that they have been charging my debit card $19.80 for the last 3 months. I don't know who these people are or how they got my debit card number. I AM SO PISSED I HAVE STEAM COMING FROM MY EARS. I called my bank and had them put a stop to this theft. I am now in the process of filing a claim through my bank to get every penny back. They are...
May 22, 2008
2:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I too used to use Unishippers and had many of the same issues that are written about here, extra charges billed higher than the quoted amount and freight claims not paid because if you read the disclaimer it says freight is insured for much less than the industry standard of $20.00 per lb. that's why their rates are low.
I switched to TransLogistic...
May 22, 2008
2:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On april 8, 2017, I purchased a cricket phone (Kycera lingo - for $261.25 which was to include the first month's payment) for my daughter. The phone was suppose to include an mp3 player, as stated by manny at gecko wireless - an authorized retailer for cricket - where I purchased the phone. I also subscribed for cricket service on an existing phone. Both of...
May 22, 2008
2:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was attempting to get my house ready to sell in a timely fashion so I thought, who better than a company that installs next day? I got an estimate from John my salesman, who assured me that the 5 rooms of carpet and 3 rooms of hard surface flooring that I needed could be done in 2 days.
I chose a light beige carpet mid grade that he told me was there...
May 22, 2008
2:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Vonage is the worst business I've had the unfortunate circumstance to be involved in. Their "first month free" is a lie, because it actually takes almost two weeks to receive your VOIP equipment.
I installed it and it never worked properly. I'm not alone going to cnet.com and see the reviews for Vonage (not the one that some editor obviously was paid to...
May 21, 2008
10:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I stopped in the Smart Style salon at the Walmart in Oak Ridge, TN to buy Redken shampoo & conditioner. Both the shampoo & conditioner had sticker prices for an amount on the bottom of the bottle. When the cashier rung them up, they both came up with a much higher price. I questioned it and was told that they had gone up in price, but was not marked. I...
May 21, 2008
10:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Scott's products for sale at places like Home Depot are fine, but avoid the fertilizing lawn service unless you want to get trapped into it like a bad cell phone company! We signed up for the service for the summer, and I was very clear with the sales person that I only wanted to try it for the summer. I was told it was X number of fertilizations, and that...
May 21, 2008
10:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I upgraded my standard service to HD in April. The tech came to install it and it was working fine. He told us when the leaves came out on the trees we would probably have to cut a tree down to improve our reception. The leaves came out and we lost HD, so we cut the tree down with not improvement. I called directv and they sent another tech out. He told u...
May 21, 2008
9:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I renewed my antivirus on Feb. 11. Since I am on dialup I could not download the program. I notified tech support and was told to download somekind of Accelerator Plus which did nothing to help. I asked for a refund and was told that since it was past 30 days (as I had gone away on vacation in the middle of this mess) that I could neither redownload or get...
May 21, 2008
9:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a room addition from Four Seasons Sunrooms/Ambiance additions in May 2004.
Room was completed July 2005 with a 10 year warranty.
Right from the very beginning the room was never properly sealed, every time it rained water came through the roof in multiple areas. The first time the roof leaked there was major damage to a chest of drawers, which...
May 21, 2008
9:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Norfolk Financial is violating FCRA (Fair Credit Reporting Act)regulations, MGL 93 (Massachusetts General Laws), and MGL 93A by using unfair and deceptive practices in the collection of debt. Thereby, violating citizen due process guaranteed in the 14th Amendment of the U.S. Constitution. Norfolk Financial, Daniel Goldstone and Maureen Forsyth...
May 21, 2008
8:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 10, 2008 my husband purchased a sandwich for me at around 11:30 am. We drove to another location in the same mall, when I opened my sandwich and noticed a big gob of liquid stuff on the outside of my sandwich. I decided to take the sandwich back to Quiznos while my husband went into the Home Depot. From the moment the store manager saw me I believe...
May 21, 2008
8:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ms. Montross,
I am in receipt of a letter of apology and assurance that you sent to my wife and me in regard to our recent correspondence with NCL.
As I had originally mentioned in our letter, our experience was horrible and because of this or honeymoon was very dissatisfying.
Jill and I read your letter and found the gesture of good will that wa...
May 21, 2008
8:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Primerica agent came into our kitchen and flirted so shamelessly with my husband that I was shocked. After fighting with him and getting past this rude behavior he came clean., he made it clear to me that the agent had approached him with an affair in mind.
Coming to our house was just part of her game. He told me she said it was something to do with...
May 21, 2008
7:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked a short Holiday with barrhead Travel in Glasgow on the date 7 April to 11th April 2008 traveling to Prague due to some unforeseen circumstance I lost my wallet congaing personal cash I contacted the insurance company which is named TPS insurance admin services ltd po box leeds 132 leeds LS10 9BT elect travel insurance based in leeds got onto a call...
May 21, 2008
7:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Pulled into Raceway because they were advertising $3.53 on Rt. 22E in Bound Brook. Midway through the fill, I look over onto the machine and it blatantly states $3.61 and I get out of my car and demand why its 8 cents higher. The man who originally did the fueling was elsewhere and this other worker tells me that they charge more for credit card. Since when...
May 21, 2008
7:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Misleading, untrustworthy manipulation. This company promotes health and wellness for Woman in the Kent and Federal Way area of Washington, but their numerous inconsistencies and false information proves otherwise. I joined these boot camp months ago and loved the training I was provided by the Kent Trainer that just recently left in April 2008. However...