The complaint has been investigated and resolved to the customer’s satisfaction.
Advance resorts of America Potlatch resort Laconner, Washington. At first look everything seemed good. Outdoor park tidy although seemed to have many puddles of water around campsites. The recreation room and showers are terrible. There is no handicap access to the weight room that I could find, the swim pool downstairs was nice, there are two hot tubs. The...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had three Bang & Olufsen phones. Volume was not working properly. Salesman told me I needed new batteries, at a price of $37 each. I ordered them. The phones still did not work after new batteries were installed, and the company refused to take back the two that had not been opened. I corresponded with company; no response. When I tried to return them...
The complaint has been investigated and resolved to the customer’s satisfaction.
Aetna has prohibited Houston members from receiving Airrosti therapy (rapid recovery therapy) on a self-pay basis for the past two months.
Airrosti was an Aetna participating provider. Airrosti physicians perform their services within primary care physician’s offices here in Houston. The problem began when Aetna and Airrosti entered in...
The complaint has been investigated and resolved to the customer’s satisfaction.
Brand new taco bell, just went up about a month ago. They close at midnight. Pulled up at 2 minutes till midnight, got to the drive thru speaker and they shut off the lights. How rude!!! For a new location just going up, that's sure not how you treat customers. Come on, they saw me pull up and there was even a car in front of me! WTF? Dunno if I'll go to...
The complaint has been investigated and resolved to the customer’s satisfaction.
In my fist visit to Lanner people was friendly and help me with all my question, and he look very interesting to sale the homes to me, after I sing the contract they insist in my 1000.00 dollars payment to secure the home I will pusher . The Lanner manager was helping me the first time, because the person supposes to work there was sick. But he give me her...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife turned a new diamond ring into Zales to have it sized and three weeks later, we still have yet to see the ring. We fear it may be damaged beyond repair and their subcontract jeweller may be trying to cover his mistakes. We receive daily phone calls regarding delays in the shipping of the diamond they LOST and the replacement for the other one they...
The complaint has been investigated and resolved to the customer’s satisfaction.
I got my hair cut at the hair cuttery the other day and it was ruined!
I got my hair washed and trimmed pretty quickly and I paid for it and I even threw in a tip. I then looked in the mirror and saw that it was a bit longer in the back than it should have been.
I asked the "stylist" if she could snip of 1/2" or a full inch in the back. She got pissed...
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a new car from Honda 2005 I have been making payments I lost my job and made some payments late call them to find out how much I owed and they send me the letter stating what I owed even though I knew that the amount was more then what I owed I sent them the payment. They then sent me another bill stating that I was behind and that they wanted the car...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently learned that National City was Millions of dollars in debt and now these overdraft fees are making more sense. And ***, they really kick you when your down. I have never had a 36 dollar fee forgiven, even though some were banking errors. If anyone wants to get a group together with proof of unethical banking, I’m all for a class action! I have a...
The complaint has been investigated and resolved to the customer’s satisfaction.
Me my husband and children visited a subway on pontiac trail in southlyon, mi.
Let me start by saying how completely dirty it was in the whole restaurant the line was so dirty I couldn’t even fathom the thought of ordering food from there it was very gross all the tables including floor was again filthy the tuna had turned almost black from sitting and not...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was out of town and ordered a plant for my aunt’s mother’s day.
A few days later I checked confirmation and the address was listed as 9 instead of 91.
I notified them immediately. They said ups had tried to deliver to #9 twice and then returned the plant. They offered to give me 20% off on a future order.
I told them ups would not deliver twice...
The complaint has been investigated and resolved to the customer’s satisfaction.
After arriving at Boston/Logan airport and being in New England for three weeks I made my return trip home to Florida. Upon arrival at the airport with a ticket that was purchased the first part of May I was informed that I would have to pay an additional charge of my second bag.
I did hear that this procedure was going into effect the first part of June...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have experienced difficulties with the quality of service at Premier Singles, specifically OKSingles, since I signed up for the service. First of all, the level of service has not been what I was promised. I was told that I would be assigned a private facilitator who would provide matchmaking services. I was very specific with the representative regarding...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am still waiting on an item ordered March 1, it is now June 7. After an amazing amount of delay and grief I finally got a partial order. This time they said they received the wrong item for one of my beds. That was early May, still waiting to hear when the correct one will arrive. Also a couch was stained when delivered, although the delivery company took...
The complaint has been investigated and resolved to the customer’s satisfaction.
Pep Boys gypped me out of $75 and I want my money back. I took it there for computer check because my engine light was on. I wanted to know what was wrong with my engine. They said they would put it on the "machine" and tell me what the matter was.
All I got for my money was I needed four new tires and I needed to replace my belt. I asked about the engine...
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a trailer thru Deerfield homes in McPherson KS
The original price was $7000.and change I put $1000 down (money never was listed on contract or any place else) and $6000 was financed by then Green point Credit and all was fine I got a call saying I was behind no matter when I sent it I was late so I had it automatically paid thru checking account .
A...
The complaint has been investigated and resolved to the customer’s satisfaction.
Virgin Mobile's online cell phone ordering system automatically changed my delivery address. I never received the phone, but was charged $105. After repeated complaints, they finally agreed to send a second phone, but it never arrived. I disputed the charge with the credit card company and got a refund. In retribution, Virgin suspended service on a...
The complaint has been investigated and resolved to the customer’s satisfaction.
These idiots have been calling my cell for a month asking for someone I do not know and who is not me. Every time they call I tell them the above and they still call!! This is harassment of the worst kind
The last time I got some idiot who thought he was clever but he was hard to hear because he has his head was stuffed so far up his A**. I am turning thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
About a month ago I went to a PepBoys store to buy an K&N air filter for my JEEP because a friend told me about its efficiency. I got the air filter and place it in my JEEP. Some weeks past and I buy another for my BMW and I notice it is purple so I ask the attendance in Advance auto if all K&N filters are purple? He said yes. I told him that I got one from...
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent way which I believe to have been bought out by rent a centre adds hidden charges don’t deliver new merchandise; I paid for new and got used. they also say they have lifetime re instatement you can pick up where you left off if you need to return you rental at any time I HAVE BEEN WAITING ON A COMPUTER that I paid on for over a year and they say they...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a coffee maker ($44.97) in May and had to return it in 11 days because it would stop brewing the coffee. I exchanged my item and the service desk forgot to include my register receipt after I exchanged my item. I called back to wall-mart on Ireland rd in south bend, in. and was told if I had another problem they would take care of me if within...
The complaint has been investigated and resolved to the customer’s satisfaction.
Our 4-5 year old Bosch dishwasher caught on fire. Two smoke alarms started chirping about the same time. Going into the kitchen I found foot high flames coming from the selector buttons. I put the fire out myself and other than the dishwasher having a hole the size of a baseball burnt in the door, the counter had a little charring on its underside. If we'd...
The complaint has been investigated and resolved to the customer’s satisfaction.
Some time ago I received a home appliance catalog from a Home Depot affiliate. At that time I hand delivered the catalog to the local Home Depot store manager who was on duty at the time. I told the manager that 'our future patronage at Home Depot stores is contingent on us not receiving another solicitation of any kind from Home Depot or it...
The complaint has been investigated and resolved to the customer’s satisfaction.
My boyfriend has had a long history with Drive Time, and let's just say that none of it has been happy. We are planning to file a class action lawsuit against Drive Time, Ugly Duckling and Kars Yes. We have already contacted a lawyer and have excellent grounds for this. We need as many people as possible to take part, and hopefully rectify all the wrong...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered 2 keyless entry remotes in the beginning of May and have not received this order 1 month later. I e-mailed company and received a similar canned response that others have received showing a signature confirmation # that was not listed on my original e-mailed shipping notice that was received 5 days after placing my order online.
When I checked...
