This company is a complete fraud. They don't allow you to cancel your account. One day, I remained on hold with their customer support desk for 8 solid hours. I am filing a report with Nevada's Attorney General and the BBB. DO NOT BUY THIS PRODUCT, IT IS A SCAM!!! The products don't work, they are using Oprah Winfrey's recommendation in order to pull you in and not let you out. The only recourse you have is to change your accounts or they will continue to bill your credit card or banking account. THIS IS A SCAM!!!
I am a diabetic. On the internet I found a sensational drug, GlucoBalance, of which the website (http://secure.glucobalancemd.net/?caCode=glbbwone&caid=14167&cid2=1004&misc3=) says that it lowers blood sugar levels drastically in short time. I ordered a free trial package for something over 4 dollars which I paid with my deit card. Shortly after I got my sample I received a grey plastic bag with two more bottles in it delivered by mail. The bag had no sender's address and could not be "returned to sender". Two days ago I discovered that i had been charged some 86 dollars.
This is a twofold scam. First, the price is grotesquely high. On the Internet, GlucoBalance can be purchased for 19.44 Dollars for 90 capsules (see : http://www.google.com/products?client=safari&rls=en-us&q=gluco+balance&ie=UTF-8&oe=UTF-8&um=1&sa=X&oi=product_result_group&resnum=1&ct=title). Secondly, I never authorized another delivery of the drug and never any debiting my account.
I was able to call the company today at the phone number [protected]. At the second atempt "Rachel" picked up. She told me without being prompted that everything they did was "legal" as I had "agreed" to some fine print spelling out the scam on the Internet. She also told me that there was no way go get my money back and that I could "go to the bank but they won't give it back to you neither" and that they would not accept a return of the merchandise sent unsolicited.
She told me that the company's name was Tea Life LC (or LLC - she spoke very unclearly) that the manager was "John", that it was not the company's "policy" to give out the last name of the manager and that the company is located at 1930 Village Center Circle 3-108 Las Vegas Nevada 89134.
I find it base to take advantage of sick people in this manner. I notice that I am not alone to have fallen for this. I am happy to join in whatever - lawful - action against the crooks.
I decided to order some of this green tea stuff because I wanted to lose weight. But have not been able to get to it because of other circumstances in my family. And I received a new bottle today. Haven’t used my trial one yet. And have been charged for the shipment already. Can’t find anyone who has the phone number so I can't cancel and I would like to tell this company where to put their products. If anyone knows what the phone number is please put it on here. Thank you for your time with me.
These crooked ### stole money from my account. I signed up for a 2 week free trial of the green tea and all I had to do is pay for the shipping of $4.95. This was a product that Oprah Winfrey highly recommended. I am sure this will not make Oprah happy. A company ripping off her viewers. However, no where did the site say I had to commit to a subscription. I also have never even received the product. The customer service department is a bunch of no brained thugs. RUDE!!! I have had no success in getting back my money that was illegally taken and neither has my bank. If they are at least going to take my money I should at least have a product to show for it. Word to the wise: do not order anything from the company of crooks. I do believe in Karma and you will get what is coming to you.
I have tried to contact them by phone and e-mail with no luck, they say the e-mail so quick and it don't make since so I have not been able to e-mail them, they charged my account as a re-order and I don't want them. When I went to the website, this site came up with others unhappy with the service. I have had no luck in contacting them, I will be sending a letter with a return acknowledgement. Does anyone have any other suggestions? Thank you, to anyone who has any ideas how to contact them.
I too ordered this product of Green Tea Pro and Colon Flush. The ad advertises free trial with only a $4.95 shipping charge. Besides this, all of a sudden my credit card was charged $86.50. This is false advertisement and needs to be stopped! DO NOT ORDER THIS PRODUCT BEFORE FULLY CHECKING INTO EVERY DETAIL POSSIBLE!! Obviously with Oprah endorsing this product, she is not aware of this. I truly don't believe if she knew of this, that she would continue to endorse a company like this. I am very pissed and will definitely do all I can to make sure this money is not actually charged and paid for on my account.