Procter & Gamble
Procter & Gamble Customer Service Contacts
United States - 45202
P.O. Box 355, Station A, Toronto, Ontario, M5W1C5, Canada
Feb 14, 2016 We installed 3 new AA Duracell batteries in our child's new bedside night lamp 1 month ago. Last night after turning on the lamp, my child called us into his room to complain of burning from a liquid that had gotten on his arms and hands.. We discovered that acid was leaking from the batteries inside the lamp. There was no corrosion, just a tiny stream of liquid that poured out. My child and I both experienced minor burns.
I don't want money. I want someone to resolve this problem. This could cause serious harm to another child. Unfortunately, I must ban Duracell batteries from my home for safety reasons. I urge others to do the same until the company can restore their processes to a state of producing safe products.
I have a nice LED Cyclops flashlight that I tried to use last week and discovered the batteries had leaked and destroyed the light. I contacted Duracell at the 800 number, provided all the info, mod #, cost of light, type of battery, date on batteries, went to Amazon's site and confirmed the price while on the phone with cust service. WOW... the person stated that a visa gift card for the cost of the light would arrive with 2-3 weeks... wow. I was ready to ship the ruined light but it was not necessary. I promptly went on Amazon and ordered 3 lights, 2 for me and 1 for a gift -(3- to distribute the shipping cost over the 3 items.) GREAT cust service... Wow and double wow... Jerry in Texas
My name is Juanita Blignaut. I've baught a Jumbo bag of nappies 58 end of last month at President Hyper at Vaal Triangle, I did not keep the slip because I did not think this problem will happen.
Today when I want to put a nappie on my baby each nappy on left side did not have that valcro on it. If you can refund me for this it would be great. I don't have any pictures of the problem but are sure you do understand what I'm talking about.
Thank You for your time reading my mail.
My email adres is [protected]@gmail.com
Cell nr is [protected]
Thank you so much and have a nice day
I have been taking your product for about 2 years watch my diet and exercise and I have seen no results that your product reduces cholesterol. This is a falsehood and needs to be stricken from your label, and you should be ashamed of deceiving the public the way you do.
January 5, 2016 I had 4 Duracell AAA batteries installed in an IPhone compatible Withings blood pressure monitor, one of which leaked. I last used the monitor in May, 2015. When I tried to use the monitor last week, it would not activate. I exchanged batteries and it still didn't work. I then noticed that one of the batteries had leaked in the compartment and covered the contact with a white substance. The leak contents apparently compromised the battery contact, which I tried to clean off, and now the monitor no longer works. I would like a replacement. I have tried to contact Duracell via their "guarantee" phone number but it is always busy. Thank you
On the 24/12/2015. I brought some duracell batteries. I but them in my sons robot. So when he got up he could play. But no it would not work. So I opened the back to found out the batteries have leaked. U can images my son face. As he is austic. So he had a melt down. I man not happy at all. I think something should be done about this.
Am not able to find in any markets. Used to purchase at Walmart but they no longer seem to have it. I have checked various markets to no avail. I guess it's another one of those things that if it works take it off the market. it was great for burned on food or even burnt pans. Loved the stuff and was introduced to it by our priest.
I purchased the Febreze Vent clip approximately 6 months ago, and due to its defective (and very cheap...
I really high number of batteries are already dead when I try to use them, even when the expiration date i...
I have had nothing but leaking problems with Duracell Batteries for the past 2-3 years. The latest problem i...
I too am looking for this product everywhere, but to no avail. This is my favorite product. I found this and it worked just as it said it would. Who knew truth in advertising was still alive. It seems lately I find a great product and sure enough it is discontinued in a few months. Please guide me to a place in which I can purchase it. Thanks much gail [protected]@roadrunner.com
I have had 3, 9 volt batteries, have there bottoms pop off. It sounds like a cap gun or a firer cracker going off. This last one popped off while it was sitting on my desk, the bottom square piece of metal hit me in the chest. What I want to know is should I get rid of all my 9 volt Duracell batteries for safety reasons. And what is the company going to do to make this right, some or even my self could lose a eye, I don't even know wear the other piece went too. P.S they are not around any heat source when this happened. Like I said it was sitting on my desk, it happen right in front of me.
Thank you for your time.
My baie is using no2 of pampers. I have to say that i cant speak good of pamper. I keeps on leaking and realy bad also. I have to change her clothing evey hour reasn of the leaking. If so poops the poop comes out at the back. Pamper is not the goog qaulity as it use to be years back. I cant use any other nappy because they are the only one that does not give her a rash. I need someone of pa. Pers to contact me soon. Thank you
Hi I buy pampers nappies every month for my baby who is 1year and 6 month old bt I have a constant problem...
My name is Cristelle. I have been buying pampers since my son was born. He is 2 years old. I believe in pampers. But a week age i bought a pack. Im not happy! Usualy it keeps hom dry for atleast 6-7 hours. But with this pack every, ot even 2 hours he is soaking wet, so bad that all his clothes are wet as well! What am i to do? The packs barcode is [protected]. Regards Cristelle Leach
My husband bought a game camera to record wildlife. The batteries died so he opened the back to replace them...
We were using Pampers since the birth of our son 11 and a half months ago.We usually buy a lot because we live in a small town and have to drive 80km to the big city.The last box we bought is of very poor quality.It's leaking all over, the seams are coming loose and the gel inside looks like big breadcrumbs.Please see attached pictures.
I was always a big admirer of the Duracell. I always prefer to buy these expensive batteries over the cheap ones, just for the simple reason that they are long living and has some reputation of LEAK-PROOF.
I noticed first leak in the sealed pack itself. They were AAA batteries.
Then I saw leak in my remote AC. But I thought that because it was in basement and the conditions are a little harsh, may be thats why they leaked. But mind it that we use that remote almost 3-4 days a week.
Third instance I noticed them leak made me fume. I am watching my TV almost 350 days an year. Hardly few days are left without using my Plasma remote. One day the remote stopped working. To my surprise when I opened, the batteries in that remote were leaked completely. I have attached the picture of the same.
I really don't have any idea to how to sue these guys. The touch of the smart remote is now completely gone and is un-repairable. It will cost me ˆ5000.00 for that remote.
If anyone there is reading these complaints, I would like to request you to please take action and get me a compensation from them, so that they learn a lesson and do not put this crap in the market. It's a hard earned money with lot of difficulty, it hurts a lot.
I bought a 16 count package of Duracell 312 hearing aid batteries. So far, 7 out of 11 of them have quit working in 2 - 3 days. And they are leaking! I called the customer service phone number only to be told that it wasn't "battery acid" and they would send me a coupon for replacements. The $10 off coupon didn't cover the cost and who wants to use more of a product they don't trust. I'm afraid that these leaking batteries will ruin my $$$expensive hearing aids.
This is to inform you that the "duracell batteries" "aa" "aaa" "d" in the...